4 common mistakes to avoid on your first call with the client

4 Common Mistakes To Avoid On your first call with the client

I used to freak out when I got a call from a client

I didn’t know what to say

I didn’t know how much should I ask for

I didn’t know how to make a good impression

But Hell - Nailing this call can

pay the rent!

So I learned to take it like a boss.

Here are 4 mistakes you can avoid on that first call:

Take the call in a noisy place

1

Don’t do it in a bus station or at the mall

Be A Pro take the call in a quiet place,

sit down and take notes

Jump into bed without foreplay

2

Before you talk business try to understand who’s your client

How did he get your number?

from another client?

on LinkedIn?

Maybe on Facebook?

Or Instagram?

Tinder?

Yellow Pages?

Try to break the ice, find a common interest you are

both sharing

Remember: your client is wondering if

you’re fun to work with. And you should too!

3

Too much talking, not enough listening

Did you hear the cliché - “The client is always right”?

Your client heard it too

So do less talking and more listening

Learn as much as possible about your client, you’ll need

it later on

Ask him and listen:

What is this project all about?

Who is it for?

What is the timeline?

Try to understand: Does it sound like a good

fun project?

Let the client talk as much as he wants

If he’s not much of a talker, ask him questions to make

him give you more info

4

Talk money on the first call

The client asks: “How much would it cost me?”

Don’t freak out Everything is fine

Because you shouldn’t talk money on this call.

Explain to your client that you are a pro, and you need to sit

down to do your math

Tell him you want to give him an awesome offer that is attractive

both for him and you

He’ll respect that, and you will end up the call with the

ball in your court

That’s it.

You are ready for some client calls now.

Here’s a video to wrap it up for you:

We hope those simple tips will get you more projects, more money, and

more happy clients.

Head to www.thenuschool.com for some more fresh eduction for

creative professionals