2nd april steve lamb issm talk re new world of business

Steve Lamb@actionlambStephen.Lamb@microsoft.com07812 980621

BusinessInsights

In the hall way...

Tonight...

YourYourWork ForceWork Force

ConsultantsConsultants

ContractorsContractors

EmployeesEmployees OutsourcersOutsourcers

PartnersPartners

CustomersCustomers

FreelancersFreelancersContingent StaffContingent Staff

MandarinMandarin

HindiHindiEnglishEnglish

EnglishEnglish

Spanish

Spanish

SpanishSpanishTurkishTurkishPortuguesePortuguese

PortuguesePortuguese

ArabicArabicBengaliBengali

RussianRussian

JapaneseJapanese

GermanGerman

PunjabiPunjabi

FrenchFrenchWuWu

JavaneseJavanese

KoreanKorean

VietnameseVietnamese

EnglishEnglish

ItalianItalian

MarathiMarathiMarathiMarathi

TeluguTeluguTamilTamil

TamazightTamazight

CantoneseCantoneseSindhiSindhi MinMin

MaithiliMaithili

PolishPolish

UkrainianUkrainian

PersiaPersiann

GujaratiGujarati

MalayalamMalayalam

KannadaKannada

Source: http://en.wikipedia.org/wiki/Most_spoken_languagesSource: http://en.wikipedia.org/wiki/Most_spoken_languages

FrenchFrench

JobJobHistoryHistory

FamilyFamilyPhotosPhotos

FriendsFriends

AndAnd

ColleagColleag

uesues

Blogs,Blogs,News,News,

Interests,Interests,Things to WatchThings to Watch

CommunitiesCommunities

About meAbout me

Company DataCompany DataPersonal DataPersonal Data

SharShareded

DataData

Home

Home

Home

Home

Play

Play

Play

Play W

ork

Work

Work

Work

Shopping

Shopping

Shopping

Shopping

Guidance

Developer Tools

SystemsManagement

Identity

Management

Services

Servers

Clients

Edge

Client and Server OS

Server Applicatio

ns

CRMBI SCM

ERP

Information

Protection

Rights ManagementRights Management

Anti-VirusAnti-Virus

EncryptionEncryption

Enhance Customer Value to Drive Revenue

Retain Customers, Improve Satisfaction and Increase Perceived Value

Manage Risk to Reduce Business Exposure and Reduce Cost of Compliance

Improve auditability of systems, reduce cost of compliance and ensure business continuity

Make the Business More Effective By Optimizing Workflows to Reduce Process Costs

Automate workflows where possible, reduce the cost of process change management and improvement visibility of process costs

Application Integration

Team Team WorkspacesWorkspaces

Across Networks

Across Devices

E-Mail/E-Mail/CalendaringCalendaring Persistent Persistent

Group ChatGroup Chat

CreaCreatete

LeadLeadQualified?Qualified?

RetireRetireLeadLead

CreateCreateOppt’yOppt’y

CreateCreateQuoteQuote

Closed?Closed?

CompleteCompleteSaleSale

Create InvoiceCreate Invoice

CRMCRMERPERP

Get specs Get specs from from

customercustomer

Validate Validate specs with specs with Tech SalesTech Sales

Estimate Estimate custom custom designdesign

Cost out Cost out the the

solutionsolution

Decide Decide discount discount strategystrategy

Assemble Assemble proposed proposed responseresponse

Approve Approve proposed proposed responseresponse

UnstructuredUnstructured Capture Data in Structured and Unstructured

Processes and Automate for Compliance

© 2008 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.