211 orange county internship presentation

ashley taylor HS 150

get connected. get answers.

2-1-1 Orange County

2-1-1 Orange County

211 Orange County is a nonprofit 501 (c)(3) organization offering a comprehensive information and referral system linking residents to community health, human services, and support

Dial 211, (888) 600-4357, or visit 211oc.org

Agency Overview

2-1-1 History

to help people find the help they need

1984

Info Link Orange County

2005

Designated service provider

2006

Formally changed to 2-1-1 Orange

County

2-1-1 Orange County links residents to community health, human services, and support

2-1-1 Orange County also serves as a crucial public information system during local disasters

Available 24/7, multilingual Information & Referral Specialists connect clients utilizing a database with information on more than 4,000 programs

Simply put, 211 is to social services what 911 is to emergency services

Mission, Goals, Objectives & Strategies

2-1-1 Funding Sources

to help people find the help they need

County of Orange

Children & Families Commission

Orange County United Way

2-1-1 Clients Served

to help people find the help they need

87%

12%

1%

Languages

EnglishSpanishVietnameseOther

7%

23%

5%59%

5%

Ages

0-5Children 6-11Youth 12-24Adult Older Adults 55+

2-1-1 Clients Served

to help people find the help they need

Community Events

Radio & Television

Word of Mouth

2-1-1 Information & Referrals

to help people find the help they need

basic human services

physical and mental health

resources

employment support services

programs for children &

youth

support for disabled

individuals

support for seniors

family programs

transportation services

disaster & community

crisis support

2-1-1 Staff

to help people find the help they need

resource dept

outreach dept

information & referral specialists

2-1-1 Strengths & Limitations

to help people find the help they need

• great to their employees & interns

• extensive training• flexible weekday hours • high employee

morale/feelings of inclusion• perfect for any certificate

• no weekend hours

2-1-1 Internship Opportunities

to help people find the help they need