2015 duke division of community health partnership evaluation survey

Division of Community Health Partnership Evaluation Survey

Winter 2015

Presentation at Division Staff MeetingSeptember 30, 2015

Methodology

• Survey sent out to 219 Division of Community Health partners identified by Division leadership and management.

• The survey was sent out via Qualtrics and was open from January 20th to February 16th, 2015.

• Survey consisted of Likert scales and open-ended questions allowing comment on Likert scores.

• 59 individuals responded (27% response rate)

Partners’ Involvement with the Division of Community Health

49.2%45.8%

28.8%25.4%

22%18.6%

11.9%8.5%

5.1% 5.1%1.7% 1.7% 1.7% 1.7% 0%

Work (ed) together running or implementing a clinical care management, health promotion, or other community health program Participate(d) in a coalition together Work(ed) together on a non-grant funded project Work(ed) together on a grant funded project Work(ed) together running or implementing an education/training program Work(ed) together on a grant proposal The Division of Community Health has been involved in our training program(s) Work(ed) together on a research study Contract(ed) with the Division of Community Health to conduct a program evaluation We have been a subcontractor to the Division of Community Health Provided financial assistance to the Division of Community Health’s clients Attended meetings On a committee with DCHN, joined efforts to serve patients Involved in LATCH/CCNC/NPCC programs The Division of Community Health has been a subcontractor to us

*Please note-respondents were allowed to choose more than one answer.

N= 59

Satisfaction with Impact of Partnership on Carrying out Core Mission

Highlysatisfied- 5

4 3 2 Not satisfiedat all

49.2%

27.1%

16.9%

5.1%1.7%

N=59

Satisfaction with Impact of Partnership in Reaching People with Your Services or Message

Highlysatisfied- 5

4 3 2 Not satisfiedat all-1

39%

28.8%

23.7%

6.8%

1.7%

N=59

Satisfaction with Impact of Partnership on the Quality and Effectiveness of Your Work

Highlysatisfied- 5

4 3 2 Not satisfiedat all- 1

40.7%

33.9%

22%

1.7% 1.7%

N=59

Satisfaction with Impact of Partnership on Your Capacity to take on New Efforts

Highlysatisfied- 5

4 3 2 Not satisfiedat all-1

37.3%

30.5%

23.7%

6.8%1.7%

N=59

Extent to which the Division of Community Health Contributed Positively to a Collaboration Between Duke Medicine and Your Community

A lot- 5 4 3 2 Not at all- 1

48%

26%

18%

6%2%

N=50

Extent to which the Division of Community Health Contributed Positively to Access to

Primary Care in Your Community

A lot- 5 4 3 2 Not at all- 1

45.2%

28.6%

16.7%

4.8% 4.8%

N=42

Extent to which the Division of Community Health Contributed Positively to the Health of

Your Community

A lot- 5 4 3 2 Not at all- 1

40.8%

28.6%26.5%

2% 2%

N=49

Extent to Which the Division of Community Health Contributed Positively to a Collaboration

in Your Community

A lot- 5 4 3 2 Not at all- 1

50%

22% 24%

2% 2%

N=50

Extent to Which the Division of Community Health Contributed Positively to Community

Capacity-Building

A lot- 5 4 3 2 Not at all- 1

34.8% 34.8%

21.7%

6.5%

2.2%

N=46

Extent to Which the Division of Community Health Contributed Positively to an Understanding of Health

Care Delivery System in Your Community

A lot- 5 4 3 2 Not at all- 1

34.6%

42.3%

15.4%

3.9% 3.9%

N=52

Extent to Which the Division of Community Health Contributed Positively to the Training of

Health Care Professionals and Students

A lot- 5 4 3 2 Not at all- 1

45%

22.5% 22.5%

5% 5%

N=40

Extent to Which the Division of Community Health Contributed Positively to Practitioner or Researcher

Knowledge of Community Health Needs

A lot- 5 4 3 2 Not at all- 1

42.2%

31.1%

22.2%

2.2% 2.2%

N=45

Extent to Which the Division of Community Health Contributed Positively to Practitioner or Researcher Knowledge of Approaches to Improving Community

Health

A lot- 5 4 3 2 Not at all- 1

45.7%

30.4%

17.4%

4.3%2.2%

N=46

Satisfaction with Partnership with the Division of Community Health over the Past Year

Highlysatisfied- 5

4 3 2 Not satisfiedat all- 1

37.3% 35.6%

15.3%

10.2%

1.7%

N=59

Open-Ended Responses: Dominant Themes

• Open-ended responses were primarily positive

– Enjoy working with our staff

– Important contributions

• Areas of dissatisfaction/suggestions for improvement

– Better communication, e.g., terms of collaboration, referral outcomes, explicit show of respect for partners

– More collaboration

– More outreach and marketing

Open-Ended Responses: Sample Quotes

“They are [a] very competent, mission and vision driven, and passionate group of individuals.”

“Impressed with many of the initiatives Community Health has taken on- collaboration with LCHC, LATCH, opioid task force, housing specialist. What great initiatives for our community!”

“Through the work of the Division of Community Health I believe that better communication has been established between the Duke Health community and the recipients of the much needed health services.”

“Joining the Partnership for Health Durham meetings makes one realize how much the Division of CH does in the Durham Community.”

“Everyone was extremely willing to assist in our efforts and share time, knowledge, and lessons learned to help make our project successful.”