1. order creation

Federal Acquisition Service

U.S. General Services Administration

CTM’s End-to-End Integrated Transportation Service offered through TransPort Integrator and PayPort Express

1. Order Creation 4. Pickup 5. Tracking 6. Delivery

Online Order

Creation

Decline, Accept Load, confirm

Pickup

Integrated Tracking

Confirm Delivery

9. TSP Invoice

10. Prepay Audit

11. Audit Exceptions

12. TSP Payment

TransPort Integrator* (Planning and Execution)

PayPort Express* (Settlement)

Validate and

Approve

Citi pays approved

invoices to TSPs

Rule based Match Auto

Approve / Reject

TSP Submits Invoices to Citi

2. Rate Shopping

Rate Shopping & Consolidation

Automated feed

3. Load Tender

Auto/ Manual Load assignment

7. Proof of Delivery

Verify charges and confirm POD

8.Send BOL to

PayPort

13. Agency Invoice

Consolidated invoice to

Agency from Citi

15. Post pay Audit

GSA Transportation Audits full cycle

14. Agency Payment

Agency pays Citi’s

consolidated invoice

*TransPort Integrator services provided by IBM on JDA platform; PayPort Express Services provided by Citi on Syncada Platform

Shipper

Agency

Shipper TSP TSP TSP TSP

TSPCitiShipperCitiCiti

Shipper

GSA Audits

Integrated Customer-centric, TSP-centric reporting and analytics

Order Systems

Federal Acquisition Service

DEMO Process & Terms

1. O

rder

/ S

hipm

ent C

reat

ion

Step

2. P

lann

ing

& R

atin

g

1. Enter shipment details and assign the shipment

to a plan

2. Enter container information

3. Assign shipment to a load

5. “Set to Planned” / Tender or offer load to TSP

3. T

ende

r

4. Rate load and select TSP

Terms• A Plan is a work area for

agencies and users to build loads. Plans can be shared or kept private.

• A Load can be a combination of shipments or shipment legs.

• TSP: Transportation Service Provider, or carrier.

• Tender means offering a shipment, or load, to a TSP.