02. policy lab storify

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Image by Cognitive Media

Heads ofPolicy

Profession

Open Policy Making

Policy Lab

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PolicyLab Is the UK government’s policy design lab

@PolicyLabUK

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Vision

We are a creative space where policy teams can draw on techniques such as design-based thinking and ethnography to approach policy problems in a new ways.

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We create space for trialling new policy in the real-world taking an iterative approach to exploring the most radical and creative ideas available

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We help key decision-makers in government and public services to view their efforts from the outside-in, bringing clarity through different perspectives working with the public and frontline professionals

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We support policy-makers wishing to gain practical skills and confidence to use new, experimental approaches to developing better policy ideas

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We bring together different expertise to improve and professionalise policymaking using design methods and digital data science to better understand policy challenges.

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Lab

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Design ethnographyCustomer journey mappingRapid prototypingExperience prototypingData visualisationStoryboardingVisual storytellingService design toolkitsService blueprints

User journey mapping

Experience prototyping

Experience Prototypes•Test ideas in the real world•Bring decision makers and frontline workers together•Identify improvements and failure points

Re-imagining policing