© 2007 oracle corporation – proprietary and confidential

Application Management Pack for Oracle E-Business SuiteCollaborate 2007 SysAdmin SIG

Bor-Ruey Fu, Product StrategyServer Technologies

Program Agenda

• E-Business Suite Lifecycle Management• Application Management Pack

for Oracle E-Business Suite• Overview• Features

• Bundled Features Vs. Licensed Features• Tips

Program Agenda

• Bundled Features Vs. Licensed Features

Lifecycle Management (LCM)

Overview

• End-to-end application ownership experience for IT

• Implement to deliver business functions and flows

• Manage and maintain to ensure business service levels

• Upgrade to meet evolving business needs

Benefits

• Low total cost of ownership

• Reduced risk in IT operations

• Increased IT agility to respond to changing business needs

E-Business Suite LCM Tools

Enterprise ManagerGrid Control

iSetup

Rapid Install / Clone

Oracle Applications Manager

Applications DBA Utilities

E-Business Suite & Enterprise Manager

E-Business Suite

Apps Oracle Applications

ManagerRDBMS

Database Deployment

DB ControlApplication

Server

Middleware

AS Control

Enterprise Manager

Repository Oracle Management

Server

HTML UI

Program Agenda

Application Management Pack for Oracle E-Business Suite

• Application Management Pack for Oracle E-Business Suite extends Enterprise Manager 10g Grid Control to help monitor and manage an E-Business Suite system more effectively .

• The pack integrates Oracle Applications Manager with Enterprise Manager to provide a consolidated, end-to-end E-Business Suite management solution

• Many features backward compatible with 11i• License fee based

Pack: Key Features

• Automated Discovery of Oracle E-Business Suite system• E-Business Suite Cloning

• Enterprise Wide status of Clone jobs• Automated clone process• Customizable Templates• Data Scrambling

• Service Level Monitoring• Availability and Performance of Key Business Transactions

• Application• Infrastructure

• Configuration Reporting• Reporting on 100 plus configuration (technology stack)

• Much more…

Cost• Reduce effort to manage multiple environments• Centralizes monitoring and management of Oracle E-

Business Suite instances and other IT infrastructure

• Faster discovery and diagnosis of incidents• Improve application service levels and performance

Agility • Rapid provisioning and scaling of E-Business Suite• Capturing activity metrics for trend analysis

Pack: Value Proposition

Pack: Grid / OAM Integration Architecture

Enterprise Manager 10g

E-Business Suite System

EM 10g Agent

Grid Control OMS

EM EM RepositoryRepository

EBS EBS DatabaseDatabase

Applications Tier

EBS Pack

E-Business Suite Pack

UI Drilldown

Data Collection and Job

Execution

Oracle Applications Manager (OAM)

Oracle Diagnostics (EBS)

AD Utilities

Program Agenda

Features

• Automatic discovery of E-Business Suite system• Cloning• Service Level Management• Configuration Management• Intuitive User Interface• Monitor JVM Usage

Features

Automatic Discovery of E-Business Suite System

• Automatic discovery of the E-Business Suite system by Enterprise Manager agent.

• Benefits• Swift and easy discovery process, useful when monitoring

large number of Oracle Application instances on the Grid.• Easier re-registration (with the Enterprise Manager Grid

Control) of the Oracle E-Business system when the topology changes (new nodes added)

Features

Cloning

• Oracle E-Business Suite systems can be automatically cloned via the Enterprise Manager provisioning framework.

• Step-by-step interview guides administrators though the cloning process.

• Can execute any required application-specific actions. • Ability to modify the standard cloning process to include custom

actions.• Benefits

• Plan, organize and execute enterprise-wide clone jobs from a single location

• Maintain mirror systems at the same patch level and data

• Flexibility to adapt to an enterprise’s custom clone process

CloningFeature Highlights

• Clone Dashboard• Monitor enterprise wide status of clone jobs

• Clone Procedure• Best practices provided by Oracle for cloning Oracle

Applications

• Data Scrambling: • Option to obfuscate data when cloning an environment

containing sensitive data

CloningClone Dashboard

• Clone Dashboard consist of three views• Home View: Provides enterprise-wide status of clone jobs• Images View: Deploy images on to a target system• Procedure View

• Contains best practices provided by Oracle• Provides ability to view / customize / run a specific clone

procedure

CloningClone Procedure

• Step-by-step interview that guides administrators through the cloning process

• Cloning procedure classified into:• Source to Target:

• Cloning process where the source system data is extracted and applied onto a target system.

• Source to Image• Cloning process where Source system data is extracted

and stored as an image. • Image to Target:

• Process where the image is applied to a target system.

CloningData Scrambling

• Obfuscating or removing sensitive data when cloning an environment

• Process is irreversible• Original data cannot be derived from the scrambled data.

• Data scrambling configured from within Oracle Applications Manager

• Can be utilized in source to target and source to image clone procedure

CloningClone Dashboard: Home View

CloningClone Dashboard: Image View

CloningClone Dashboard: Procedure View

CloningClone Procedure

CloningClone Procedure: Creating a Custom Procedure

Overview

Service Level Management

• Application Management Pack for Oracle E-Business Suite automatically provides service level reporting for the key Oracle E-Business Suite infrastructure and application services.

• Service level alerts can be configured for throughput and availability metrics.

Service Level ManagementInfrastructure Service

• Oracle E-Business Suite infrastructure being monitored are:• Concurrent Processing• Forms Applications• Workflow Services• Self Service

• Infrastructure services status is determined from the status of:• The Core service• Key components the service is dependant on, for eg:

Database Instance, Apps Listener. .etc.

Service Level ManagementApplication Service

• Detailed guidelines to record and playback application services (forms and html based) will be made available.

• Sample out-of-the-box application services for vision demo database include:• Order Management Module services like

• Order Management Infrastructure Service: Services monitored are Concurrent Processing, Forms Applications, Self service applications and workflow required by Order Management.

• Order Information Portal: Monitors Order Information Portal (OA Framework) pages availability using beacons

• Order Entry: Monitors Order Entry (Form based) transaction availability using beacons

• Ship Confirm: Monitors Ship Confirm (Form based) transaction availability using beacons

Service Level ManagementInfrastructure and Application Service Status Page

Service Level ManagementInfrastructure Service Home Page

Service Level ManagementInfrastructure Service: Root Cause Analysis

Features

Configuration Management

• View, compare and search the following Oracle E-Business Suite configuration data:• Application system configuration

• Application context files and key configuration files

• Patches applied

• Technology stack inventory

• Concurrent processing configuration

• Workflow configuration

• Benefits• Compare snapshots of configuration information across multiple

Oracle E-Business Suite Systems

• View configuration information of various middle tier components

• Save configuration snapshots for comparative reporting

Configuration Management Application System Configuration: System Overview

Configuration ManagementApplication System Configuration: Patch Information

Configuration ManagementApplication System Configuration: Custom Objects

Configuration ManagementApplication Context File: Database Tier

Configuration ManagementApplication Context File: Application Tier

Configuration ManagementPatches Applied

Configuration ManagementTechnology Stack Inventory

Configuration ManagementConcurrent Processing

Configuration ManagementWorkflow Configuration

Configuration ManagementWorkflow Configuration: Notification Mailer

Configuration ManagementWorkflow Configuration: Deferred Agent Listener

Features

User Interface

Provides a comprehensive view of the E-Business Suite system, plus links to common administrative tasks in Oracle Applications Manager from Enterprise Manager.

Views available are:• Home• Performance• Administration• Maintenance• Diagnostics• Topology

User InterfaceHome View

User InterfacePerformance View

Links directly into Oracle Applications

Manager

User InterfaceAdministration View

View Configuration information of

system components

within the Enterprise Manager

Links directly into Oracle

Applications Manager

User InterfaceMaintenance View

Links directly into

Oracle Applications

Manager

Clone Operations can be driven from within Enterprise Manager

User InterfaceDiagnostics View

Links directly into Oracle

Applications Manager

• View the infrastructure service topology of the Oracle E-Business Suite system

• View dependencies between the infrastructure services, the key system components, and other services that define their availability.

• Potential causes of failure, as identified by Root Cause Analysis are highlighted in the topology view

User InterfaceTopology View

Features

Monitor JVM Usage

• Enterprise Manager monitors JVM usage in the latest Java technology employed by Oracle E-Business Suite.

• Monitors JVMs deployed across multiple nodes.• Monitors the following JVM components:

• Application Module pool: Monitor active Application Modules and the database connection used

• Locked AOL / J Connections: Monitor AOL / J connections utilized by applications

• Cache Components: Monitor cache components of OA Framework.

Monitor JVM Usage

View the finer details within Oracle Applications Manager

Program Agenda

• E-Business Suite Lifecycle Management• Grid Control Plug-in V1.2• Application Management Pack

Bundled vs. Licensed

Oracle Applications Manager (Bundled)

Application Management Pack for

E-Business Suite (Licensed)

Dashboard for local Apps system in OAM.

Central dashboard for all Apps systems in EM, with drill downs into local OAM instances.

Current availability and performance metrics.

Current and historical availability and performance metrics.

Rapid Clone command line utility. Central UI and automation of cloning activities.

View and edit local configuration. View and compare configurations across instances.

View local patch history. Compare history across instances.

View topology information (text). View graphical topology map with root- cause fault analysis.

Tips for Application Management Pack

• EBS R12 or 11i (11.5.10 with ATG Family Pack H Rollup 4)

• Apply OAM Patch #5489352 in EM environment• Apply these patches to EBS

• EBS 11i: Patch# 5473292• EBS R12: Patch# 5843357

• Getting Started with the Application Management Pack for Oracle E-Business Suite (Release 2.0)• Metalink Doc ID 394448.1

• Application Management Pack for Oracle E-Business Suite Release 2.0 Troubleshooting Guide• Metalink Doc ID: Note 412044.1

Tips for Application Management Pack (continued)

• Oracle Applications Release 12 Upgrade Sizing and Best Practices• Metalink Doc ID: Note 399362.1

• Oracle Applications Upgrade Guide: Release 11i to Release 12• http://download-west.oracle.com/docs/cd/B40089_02/current/acrobat

/r12upg11i.zip

• Application Management Pack for EBS blog• http://blogs.oracle.com/schan/newsItems/departments/release12/200

7/02/23#a1242

• Additional Configuration and Deployment Options in R12• http://blogs.oracle.com/schan/newsItems/departments/

release12/2007/02/22#a1240

Summarize..

Pack Capabilities:• Automated E-Business Suite

discovery• Cloning Automation• Service Level Monitoring• Configuration Management• Intuitive UI with Topology

views• OAM integration

Value: Cost – Reduce effort to manage multiple environments Risk – Faster discovery and diagnosis of incidents Agility – Rapid provisioning and scaling of E-Business Suite

Grid Control 10gR3

AQ&Q U E S T I O N SQ U E S T I O N S

A N S W E R SA N S W E R S

For More Information

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