american cyber systems staffing ppt rp

American CyberSystemsExceptional Staffing Solutions

American CyberSystemsExceptional Staffing Solutions

©Copyright 2008 | American CyberSystems, Inc. Confidential.2 © Copyright 2010

ACS VisionACS Vision

American CyberSystemsAmerican CyberSystemsLasting Value Through PartnershipsLasting Value Through Partnerships

Our vision is to consistently create lasting value through Our vision is to consistently create lasting value through partnerships with our clients, partners and employees.partnerships with our clients, partners and employees.

American CyberSystemsAmerican CyberSystemsLasting Value Through PartnershipsLasting Value Through Partnerships

Our vision is to consistently create lasting value through Our vision is to consistently create lasting value through partnerships with our clients, partners and employees.partnerships with our clients, partners and employees.


Overview Multinational information technology services company,

offering IT consulting and staffing services, systems integration, and business solutions.

Headquartered in Atlanta, Georgia, with offices throughout the US, Canada, Latin America and India.

With over $100 million in sales, ACS serves on the vendor list of nearly half of the Fortune 125, serving clients in a variety of industries, from emerging companies to Fortune 500 enterprises.

ACS OverviewACS Overview


Certified with the National Minority Supplier Development Council

Certified by the Georgia Minority Supplier Development Council (GMSDC)

8(a) Certified, by the Small Business Administration (SBA) Ranked 13th on List of Top 100 Minority/Woman Owned

businesses by DiversityBusiness.com Top Secret cleared facility

Diversity Status and Certifications Diversity Status and Certifications

It is our It is our policypolicy to create meaningful to create meaningful opportunities for diversity suppliers.opportunities for diversity suppliers.It is our It is our policypolicy to create meaningful to create meaningful opportunities for diversity suppliers.opportunities for diversity suppliers.

ACS is a certified MBE firm, thus every dollar spent with us is credited to the client’s diversity spend objectives.

ACS is a certified MBE firm, thus every dollar spent with us is credited to the client’s diversity spend objectives.


Staffing – focused on providing end-to-end technical and non-technical staffing solutions.

Payrolling – comprised of payrolling, & contingent workforce management solutions.

MSP Services – exceptional onsite Vendor Management Services

ACS Service OfferingsACS Service Offerings

ACS has organized its portfolio of service offerings into three main business units to allow seamless yet focused delivery of services.

Payrolling Staffing

MSP Services


Staffing SolutionsStaffing Solutions

Staffing Services Contract Contract-to-hire Permanent Placement Managed Resourcing

Areas of Specialization Technical Professional Office Services Light Industrial


Why ACS?Why ACS?

Provide Full Spectrum Staffing Services and Solutions • Contract (Short & Long-Term)• Contract to Hire• Direct Hire• Payroll Services• Diversity Recruiting• Offshore Staff Augmentation

Our Experienced In-House Team Management Sales/Account Management Recruiting Support Staff

Our Highly Skilled and Professional Consultants• ACS’s ROC Philosophy• Knowledgeable & Stable Consulting Staff• Result of a Work Environment that Promotes Career Development, Stability & Personal Growth• Training & Certification Programs• Retention, Successful Assignment Completion Incentive Program

Reliability and Prompt Service• Reputation• Established & Stable Organization • Result of Building Lasting Relationships with Clients & Consultants• Capable of Recruiting both Locally & Nationally through Our Network of Offices

©Copyright 2008 | American CyberSystems, Inc. Confidential.8 © Copyright 2010© Copyright 2010

Why ACS? Contd…Why ACS? Contd… Cost Savings Strategies

• Centralized Corporate and Off-Shore Support• Reduced Dependence on Sub-Contractors• Local Branch Offices• Hire Fulltime Employees rather than Hourly Contractors• Direct Cost Savings

o No Fee for 2 months Contract to Hire positionso Reduced Markupo Resource Term Discounto Contract Length Discounto Prompt Payment Discounto Volume Based Discount

Service Guarantee (“Guaranteed Client Satisfaction”)• Source the Finest Consultants • Customer Satisfaction based Consultant’s Performance, Resolving Issues in a Timely Manner• Formal Client Issue Resolution Process

o Regular Client Performance Review Meetings to Identify & Resolve Issueso National Account Manager and Director of Human Resources Directly Involved in Issue Resolutiono Difficult Issues are Escalated to VP, Strategic Accounts and Top Management Teamo Issues are Resolved Immediately to Minimize Client Work Interruption

• Committed to Offering Our Consultant Performance Guarantee with No Excuses“If a client is not completely satisfied with the performance of ACS’s consultant within four weeks of the start date, client may request a replacement and ACS will not charge for the consultant’s time. If a client is not satisfied with a consultant’s performance and terminate the consultant within 45 days, ACS will not bill for the services of the consultant’s first two weeks. Client may request a replacement and ACS will not charge client for the first 2 weeks.”


WHY ACS? Contd…WHY ACS? Contd…

Compensation• Competitive compensation, benefits and unique perks including health benefits, vacation/holidays, bench pay,

etc.• Tuition Reimbursement: ACS’s Tuition Reimbursement Program is designed to enhance an employee's job-

related skill set. Employees who complete 1040 hours of service are eligible for ACS’s tuition program. ACS employees are eligible to receive up to $1000.00 reimbursement for every 1040 hours completed.

Performance Based Incentives: • ACS’s Performance Based Incentive Program works to reward an employee for good performance, good

attendance and longevity. Employees can earn a Performance Based Incentive after the initial three months (520 hours) on their current project (ACS works with the client manager to determine performance and tracks attendance). If all indicators are positive, an employee can earn a 5% bonus calculated on their compensation for that three month time frame (520 hours). Thereafter, performance reviews are done on an annual basis.

Successful Assignment Completion Incentive Program for Contractors

Partnership Concept/Profit Sharing• ACS offers all employees a share in the financial success of the company. As ACS expands, so will our

employees’ stake in the company. We have reserved up to 10% of ACS’s share capital for our employees. Profit sharing is calculated at the end of each financial year. Employee rewards will be based on the number of contracts successfully completed. Employees’ profit sharing can be added into their pay or into their 401k plan.


This is a Process that has been Defined and Refined through the years, and has Emerged at the Forefront of the Staffing and Services Industry

Submission Process

•Qualified Candidates are chosen from various resources including our internal database of over 5000 active candidates.

•Typically Candidates are prescreened over the phone. Candidates are asked a series of questions to gain an understanding of the individual’s technical qualifications, level of interest in a career change, current salary, future salary expectations, availability, etc. •If candidates fits ACS’s profile, the process continues.

•Four References Checked: Two

Supervisors & Two

Co-workers•ACS Questions:

Work Ethic Teamwork Technical

Strengths

•Assessment of Candidate’s Technical Abilities. The Options are:

Online Standardized TestIn-Person Candidate Evaluation with a Senior Consultant

•Candidate is Scheduled for Onsite ACS Office Interview•Confirm Phone Screen Information•Determine if Candidate Fits ACS’s Professional Profile:

Interpersonal and

Communication SkillsDegree of Professionalism Future Goals

•Candidate Meets Other ACS Employees

•Resume is Reviewed with Candidate for Accuracy and Completeness•Resume is Reformatted to ACS’s Standard•Candidate is Briefed on All Possible Assignments •ACS Submits Candidates Whose Skills Best Match our Client’s Requirements

10

ACS’s 12 Step Recruiting ProcessACS’s 12 Step Recruiting Process


Hiring & Maintenance Process

•Candidate is Prepared for the Client Interview Job Requirements

DiscussedClient’s EnvironmentCandidate’s Needs Discussed

•Candidate Instructed to Contact ACS Following Interview to Provide Feedback.

•Client Acceptance of Candidate is Received•Candidate is Contacted to Extend Offer

•Complete any pending Drug and Background Checks

•Start Date is Communicated to Both Client and Candidate

•Prepare and Monitor Performance to Meet Client & Consultant ExpectationsPrepare the

Candidate to Meet Client’s Expectations

Prior to Start DateAccount Manager

Contacts Client Once a Month to Ensure Expectations are Being Met

Recruiter Contacts Consultant Once a Month to Address

Questions or Concerns

•Client Notifies ACS 30 Days Prior to End of Contract•Candidate Will be Reassigned

ACS’s 12 Step Recruiting Process contd…ACS’s 12 Step Recruiting Process contd…


ACS’s ROC Philosophy?ACS’s ROC Philosophy?Development, Relationship Fun working environment Strong employee relations: team environment, treat employees as valuable assets and recognize

achievements Employee involvement in multiple facets of business Opportunities Strategic and operational involvement and input from employees Flexible organizational structure Strong career planning & mentoring program: professional development of consultants Training & Certification Programs

• External TrainingACS’s employees are encouraged to participate in a minimum of 80 hours of training and development activity annually in Microsoft Training, Certifications, A+ Certification, CISCO Training, Certifications, Oracle Certifications(OCP), Sun Java Certifications, Sun Solaris/HP Unix administration certifications, Microsoft Certified Solution Developer (MCSD), BEA WebLogic Certification Program, Mercury WinRunner and Load Runner Certifications, Mercury Test Suite certifications, Rational Suite Certifications , PMI Certification.

• Internal Training ACS’ s employees are encouraged to participate in a minimum of 100 hours of training and development activity annually. Employees enjoy numerous Computer Based Training programs, with instructions in applications such as SAP, Cisco, IBM, Oracle, SQL Server, DB2, Teradata, Java, J2EE, Lotus, Microsoft Technologies including .NET, HTML, DHTML, JavaScript, BEA WebLogic Server 7/8, WebSphere, SAP, PeopleSoft, Sybase, SAS, C, C++, Informatica, Ab Initio, MicroStrategy, Brio, Crystal Reports Enterprise, UNIX Shell Scripting, Perl, Rational ClearCase, Rational ClearQuest, TestDirector, WinRunner, LoadRunner, Visio. We are pleased to extend hundreds of unique training opportunities to consultants as a tool to update their skills and continually enhance their marketability.


Industry ExpertiseIndustry Expertise

ACS has deep industry expertise providing staffing solutions to clients in a variety of industries:

Healthcare and Pharmaceuticals

Technology

Energy

Financials/Insurance

Pharmaceuticals

Telecommunications

Retail

Engineering/Construction

Aerospace & Defense


Globally dispersed (onshore-offshore model) recruiting (candidate sourcing) team located throughout the US, Latin America and India• Offshore recruiting capabilities ensure virtually round-the-

clock sourcing• Dedicated teams to work on technical and non-technical

(light industrial, admin, retail, sales etc) positions Offshore development centers

Global ReachGlobal Reach


ACS USA LocationsACS USA Locations

Denver, CO Kansas City, MOCary, NC

Atlanta, GA

Austin, TX

Washington, DC

New York, NY

Freehold, NJ

Existing ACS Locations - USA


ACS Global LocationsACS Global Locations

New Delhi, India

Chennai, India

London, UKOttawa

Dominican Republic

Existing ACS Locations - Global


ACS ClientsACS Clients


Thank you.Thank you.Thank you.Thank you.

Doris RowlandSenior Account Executive

[email protected]: 678-553-8919

www.acsicorp.com

american cyber systems staffing ppt rp

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consultants performance

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acs overview

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performance of acss

spectrum staffing services

client manager

performance reviews