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    Electronic TicketingBriefing Module

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    Table of contents

    GENERAL CONDITIONS FOR E-TICKETING3

    AIRLINE-SPECIFIC CONDITIONS3

    ISSUING E-TICKETS..4

    DISPLAYING E-TICKET RECORDS6

    E-TICKET HISTORY..10

    REVALIDATING E-TICKETS11

    EXCHANGING (REISSUING) E-TICKETS13

    VOIDING E-TICKETS16

    REFUNDING E-TICKETS.1

    A!ENDING E-TICKET COUPON STATUS" (REINSTATE)1#

    E-TICKET ITINERARY RECEIPT$0

    RE-PRINTING ACCOUNTING COUPONS...$3

    FOR! OF IDENTIFICATION$4

    2

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    General Conditions for E-Ticketing

    I% &' ' *&' +&, & //, - /2 *& &5 % &% &%/ 7' ' 8, ' "

    - A % 5 &' ' ' 9 PNR / :' / % ; +&, & /

    97 7 % 7'' '.- T 7 ' % ?/ ' &' & 7 &'

    Airline-specific Conditions

    I% 7 &% & % '7 &% &%/ ' 8, ' % A

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    ISSUING E-TICKETST& //, 7% - 2 % '+ / &% &* *& &5 % "

    TTP/ET

    S+/ < R /:&%/ "> % +&, % 7% - / /, //*, + //, 2 *& &5 % < % / % PNR 7',: 7 "

    Element Update

    TK A/ *&' 7 :7: ' 2 : ,/ - % 7 &'(ETXX2 5 ' XX / 5&- ' 7 ' % & ).

    A

    A/ *&' 7 :7: ' 2 : ,/ - % 7 &'(ETXX2 5 ' XX / 5&- ' 7 ' % & ).

    A* ' 7% - 7/ = % //, 2 +&, 7%%& 7% FA < % . T / ' / ' &% / % //7'+ % &' '

    & : PNR % /+% 5 - ' &' .

    B A/ *&' 7 :7: ' " AIR / 8, % %,

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    TTP O: &%/ *&' E-T %

    T *& &5 % &: &%/ 7% = % , % TTP % '+"

    Entr! E"planation

    TTP/ETI//, / 7% - .T / % '+ / ,/ 5 % +&, //, 7 :7: ' =+

    *7, =, 57% & //, 7% - %/ 7 .

    TTP/PT

    I//, / 7 :7: ' .T / % '+ / ,/ 5 % +&, //, 7% - =+

    *7, =, 57% & //, 7 :7: ' *&' 7%% '7'+ 7 / = *&' - % .

    TTP/T#/ET

    I//, / 7% - *&' 7 /: * TST. A% - 7% = //, *&' 7 / % TST &% +; /

    % '+ / ,/ 5 % PNR &% 7 %/

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    DISPLAYING E-TICKET EC! DS

    HE ET)

    > % +&, /, //*, + //, 7% - 2 7% - ' &' / / &' % 7 ' % ?/ '&%% 7 7=7/ (ETDB). O% - ' &' 7/ = % / &' % ETDB2 7% / =

    /: 7+ % A

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    T *& &5 % 7= @: 7 %/ &

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    T,)/2#-D /: 7+/ - ' &' *&' 7 /: * FA < % 2 =+ % %,

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    $hen you display an %T record& you can redisplay the (R )y entering*

    RT=E

    D /: 7+ % 7% O ET R &' *'&< 7 N 5 ET R &'

    I* +&, 79 @ 7% 7% - 2 +&, 7% /: 7+ &' %7 - ' &' *'&< % 5 - /: 7+. T& & /2 * '/ /: 7+ % 5 - ' &' =+ % ' % T>D"

    S+/ < R /:&%/ "

    T %2 & /: 7+ &' %7 - ' &' 2 % '"

    T,)/3=

    S+/ < R /:&%/ "

    N& 7 5 &' %7 - /: 7+ &,:&% / 7 ,/ / &5/ E? *&' @ 7% 2 7% 5 % 5 - /: 7+ &,:&% / 7 ,/ / &5/ O? *&' &: %.

    +

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    E-TICKET &IST! Y

    S&< 7 ' % / /,::&' - / &'+ /: 7+.

    T,H

    > % +&,

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    E+ALIDATING E-TICKETS

    P&// = + &* ' 97 7 &%"

    A% - 7% = ' 97 7 7* ' 7 7% & % '7'+ % PNR 7/ & ,'' . I% 9 ,77 ' % / 79 ' &5% ', / *&' ' 97 7 &%. I% A

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    T '

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    R 97 7 &% R, /

    A% - 7% = ' 97 7 * *& &5 % ', / 7' &= + "

    - T '

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    - E% ' % / / &: &%7 . I* +&, & %& % , 7 % +&,' % '+ /+/ < 5 7, &

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    H ' / 7% @7

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    S+/ < R /:&%/ "

    I* ' 7'

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    S&< 7 ' % /

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    S+/ < R /:&%/ "I* ' *,% ' 8, / / /, //*, 2 ' *,% &,:&%/ &' ET-REA( : % % &% +&,'

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    - T PNR &% 7 %/ 7 %,

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    E#planation of t e e-ticket IT (

    (1) S @ % / &* 7 % + %*&'

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    N& " T RIJ '

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    S % % 7% ITR & 7 S: * E-!7 A ' //T& / % 7% ITR & 7 /: * - % 7 PNR &% 7 %/

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    e-printing acco$nting co$pons(I% &' ' & :' % 7 :7: ' & ,< % / 5 % - / 7 ' 7 + :' % .

    TTR

    I 5 :' % " 1) A, &,:&%$) A % &,:&%3) C 7' *&'