amadeus e tktcourse
TRANSCRIPT
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Electronic TicketingBriefing Module
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Table of contents
GENERAL CONDITIONS FOR E-TICKETING3
AIRLINE-SPECIFIC CONDITIONS3
ISSUING E-TICKETS..4
DISPLAYING E-TICKET RECORDS6
E-TICKET HISTORY..10
REVALIDATING E-TICKETS11
EXCHANGING (REISSUING) E-TICKETS13
VOIDING E-TICKETS16
REFUNDING E-TICKETS.1
A!ENDING E-TICKET COUPON STATUS" (REINSTATE)1#
E-TICKET ITINERARY RECEIPT$0
RE-PRINTING ACCOUNTING COUPONS...$3
FOR! OF IDENTIFICATION$4
2
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General Conditions for E-Ticketing
I% &' ' *&' +&, & //, - /2 *& &5 % &% &%/ 7' ' 8, ' "
- A % 5 &' ' ' 9 PNR / :' / % ; +&, & /
97 7 % 7'' '.- T 7 ' % ?/ ' &' & 7 &'
Airline-specific Conditions
I% 7 &% & % '7 &% &%/ ' 8, ' % A
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ISSUING E-TICKETST& //, 7% - 2 % '+ / &% &* *& &5 % "
TTP/ET
S+/ < R /:&%/ "> % +&, % 7% - / /, //*, + //, 2 *& &5 % < % / % PNR 7',: 7 "
Element Update
TK A/ *&' 7 :7: ' 2 : ,/ - % 7 &'(ETXX2 5 ' XX / 5&- ' 7 ' % & ).
A
A/ *&' 7 :7: ' 2 : ,/ - % 7 &'(ETXX2 5 ' XX / 5&- ' 7 ' % & ).
A* ' 7% - 7/ = % //, 2 +&, 7%%& 7% FA < % . T / ' / ' &% / % //7'+ % &' '
& : PNR % /+% 5 - ' &' .
B A/ *&' 7 :7: ' " AIR / 8, % %,
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TTP O: &%/ *&' E-T %
T *& &5 % &: &%/ 7% = % , % TTP % '+"
Entr! E"planation
TTP/ETI//, / 7% - .T / % '+ / ,/ 5 % +&, //, 7 :7: ' =+
*7, =, 57% & //, 7% - %/ 7 .
TTP/PT
I//, / 7 :7: ' .T / % '+ / ,/ 5 % +&, //, 7% - =+
*7, =, 57% & //, 7 :7: ' *&' 7%% '7'+ 7 / = *&' - % .
TTP/T#/ET
I//, / 7% - *&' 7 /: * TST. A% - 7% = //, *&' 7 / % TST &% +; /
% '+ / ,/ 5 % PNR &% 7 %/
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DISPLAYING E-TICKET EC! DS
HE ET)
> % +&, /, //*, + //, 7% - 2 7% - ' &' / / &' % 7 ' % ?/ '&%% 7 7=7/ (ETDB). O% - ' &' 7/ = % / &' % ETDB2 7% / =
/: 7+ % A
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T *& &5 % 7= @: 7 %/ &
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T,)/2#-D /: 7+/ - ' &' *&' 7 /: * FA < % 2 =+ % %,
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$hen you display an %T record& you can redisplay the (R )y entering*
RT=E
D /: 7+ % 7% O ET R &' *'&< 7 N 5 ET R &'
I* +&, 79 @ 7% 7% - 2 +&, 7% /: 7+ &' %7 - ' &' *'&< % 5 - /: 7+. T& & /2 * '/ /: 7+ % 5 - ' &' =+ % ' % T>D"
S+/ < R /:&%/ "
T %2 & /: 7+ &' %7 - ' &' 2 % '"
T,)/3=
S+/ < R /:&%/ "
N& 7 5 &' %7 - /: 7+ &,:&% / 7 ,/ / &5/ E? *&' @ 7% 2 7% 5 % 5 - /: 7+ &,:&% / 7 ,/ / &5/ O? *&' &: %.
+
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E-TICKET &IST! Y
S&< 7 ' % / /,::&' - / &'+ /: 7+.
T,H
> % +&,
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E+ALIDATING E-TICKETS
P&// = + &* ' 97 7 &%"
A% - 7% = ' 97 7 7* ' 7 7% & % '7'+ % PNR 7/ & ,'' . I% 9 ,77 ' % / 79 ' &5% ', / *&' ' 97 7 &%. I% A
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T '
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R 97 7 &% R, /
A% - 7% = ' 97 7 * *& &5 % ', / 7' &= + "
- T '
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- E% ' % / / &: &%7 . I* +&, & %& % , 7 % +&,' % '+ /+/ < 5 7, &
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H ' / 7% @7
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S+/ < R /:&%/ "
I* ' 7'
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S&< 7 ' % /
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S+/ < R /:&%/ "I* ' *,% ' 8, / / /, //*, 2 ' *,% &,:&%/ &' ET-REA( : % % &% +&,'
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- T PNR &% 7 %/ 7 %,
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E#planation of t e e-ticket IT (
(1) S @ % / &* 7 % + %*&'
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N& " T RIJ '
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S % % 7% ITR & 7 S: * E-!7 A ' //T& / % 7% ITR & 7 /: * - % 7 PNR &% 7 %/
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e-printing acco$nting co$pons(I% &' ' & :' % 7 :7: ' & ,< % / 5 % - / 7 ' 7 + :' % .
TTR
I 5 :' % " 1) A, &,:&%$) A % &,:&%3) C 7' *&'