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The Human Resource ChallengeHema Ravichandar

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Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd., 2001

Infoscion Management Process

3

4

5

6

Analyze

Learn

& Improve

Professionally Competent,

Happy and Prosperous

Best In Class Infoscio ns

Attract & Recruit1

2

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The HR Challenges

To recruit, enable, empower and retain the best and

the brightest

Create a readily deployable talent pool

Competency Based Role Enabling

Sustain Employee Motivation

Address Compensation Challenges

Enable IT in HR & improve processes to enhanceproductivity

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Deployable talent pool Focused and need-based lateral hiring

Continue hiring from select campuses

Day 1 status

Phased joining of campus recruits

Deployable

talent pool

Sustain

Employee

Motivation

Competency

Based Role

Enabling

Compensation

Challenges

IT in HR &

Processes

HR Challenges

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Competency Based Role Enabling

Identification of

Streams, roles and competencies

High potential employees

Design and deployment of Training, Mentoring

and Appraisal mechanisms Integrated Continuous Education

Sustain

Employee

Motivation

Competency

Based Role

Enabling

Compensation

Challenges

IT in HR &

Processes

HR ChallengesDeployable

talent pool

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Software Engr

ProgrammerAnalyst

Resident ProjectCoordinator

Project Manager

Grp Proj Mngr

Prod Dev Mngr

Delivery Mngr

Resident Project

Manager

Account Mngr

Business

Support Mngr

Technical

Specialist

Technical

Architect

Sr. TechnicalArchitect

Principal

Architect

Program

Manager

Senior ProgramManager

Business

Analyst

Associate

Consultant

Consultant

Sr. Consultant

Principal

Consultant

Sr. Principal

Consultant

Streams & RolesProject

Management

Customer

Interface

Program

ManagementTechnical

Domain

Consulting

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7/15Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd., 2001

Software

Engineer

Programmer

Analyst

Resident

Project

Coordinator

Project

Manager

Group

Project

Manager

Product

Development

Manager

Delivery

Manager

Analytical

Ability

Innovation

Team Working

Team

Leadership

Communication/

Business

Communication

Customer

Orientation

Planning &

Organizing

Change

Management

Commercial

Orientation

Strategic

Thinking

Behavioral Competency FrameworkIllustrative - (Project Management) Behavioral Competencies

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Software

Engineer

Programmer

Analyst

Resident

Project

Coordinator

Project

Manager

Group

Project

Manager

Product

Development

Manager

Delivery

Manager

Quality

Planning &

Practice

Technical

Knowledge

Programming

Testing

Design

Analysis

Presales

Technical Competency FrameworkIllustrative - (Project Management) Technical Competencies

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Integrated Continuous Education @ InfosysTechnical

Training

Quality ProcessTraining

PersonalEffectiveness

& MDP

InfosysLeadership

Systems

Infosys Leadership System

Infosys

Vision &

ValuesPeople

Work

Business

Teamwork

Personal

Effectiveness

DevelopingLeaders

Creating Positive

Work EnvironmentOrganisational

Savvy

Customer

Partnering

Driving

Change

Performance

Focus

Technology

Entry LevelGeneric & Stream Spcific -

Infosys Quality System

Software EngineerConfiguration Management

Defect Prevention

Introduction to CMM

Prog. Analyst

Group Review

Defect Prevention

Internal Auditors Training

Program

Manager

Implementing CMM

Statistical Process Control

Quality Process Training

Infosys

Finishing School

Personal Effectiveness & Managerial

Training

Milestones C-Enabling Continued

ExecutiveEducation

160 Middle LevelPrgms

8 Days/ Annum

Technical Training

PlannedCourses

On RequestCourses

E- LearningClassroom

Training

14.5 weeks of

integrated training

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Sustaining Employee Motivation Constant Communication

Enabling HR capabilities in line

Reinforce the vibrant Infosys culture

Institutionalizing Innovation & Creativity

Knowledge Management Monitoring and actioning the Employee Satisfaction

ESAT Participation Trends

Deployable

talent pool

Sustain

Employee

Motivation

CompensationChallenges

IT in HR &

Processes

HR Challenges

Competency

Based Role

Enabling

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Compensation ChallengesDeployable

talent pool

Sustain

Employee

Motivation

Compensation

Challenges

IT in HR &

Processes

HR Challenges Competitive Compensation

Performance Linked Pay

Company performance incentive

Individual performance

Asset Creation Opportunities Address the lifestyle of the employee

Continue to be attractive

Wealth Creation Opportunities Attractiveness

Stability

Long term

Part of the whole

Competency

Based Role

Enabling

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IT in HR & ProcessesDeployable

talent pool

Sustain

Employee

Motivation

CompensationChallenges

IT in HR &

Processes

HR ChallengesIncreased HR Productivity

System Enabled HR Services

Process OrientationMalcolm Baldrige Framework SIX Sigma CFPM

Competency

Based Role

Enabling

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Declared No.1 in theBest Employer Surveyof

Business Today in association with Hewitt Associates

"Best Employer"in the Indian Software Industry -

Dataquest - NFO-MBL India

Best Organization award by HRD Network

External Accolades

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Infosys Value AddsFinancial

Value Add

Learning

Value Add

Emotional

Value Add

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Thank You

am2001 hr final

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