GENERAConsensus for Global Development

GENERAConsensus for Global Development Presentation addressed

to :

Business Advanced Class

19 th February 2014

Subject:

Conflict Management

GENERA

DEFINITIONS

“Conflict is a phenomenon of human creation, located naturally in relationships. Transforms the events, relationships and the creators themselves. It is a necessary element in the construction and reconstruction of the human transforming organizational and social realities”

John Paul Lederach

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definitions

DEFINITIONS

“Conflict transformation is to envision and respond to the ebb and flow of social conflict as life-giving opportunities for creating constructive change processes that reduce violence, increase justice in direct interaction and social structures, and respond to real-life problems in human relationships.”

John Paul Lederach

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definitions

GENERA

TYPES OF CONFLICT

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types & sources

Interpersonal, Intrapersonal, Intergroup or Intragroup.

SOURCES OF CONFLICTEconomic, Power, Values, Resources,

Relationship, Data, Structural, ...

GENERA

A DISPUTE IS NEVER ABOUT WHAT IT IS ABOUT…

The FactsThe Law(s)The Positions

MisunderstandingsPerceptionsEmotionsInterestsConcernsFeelingsBeliefsValuesNeedsFears

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causes

GENERA

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management styles

CONFLICT MANAGEMENT STYLES

GENERA

THE DIAGNOSIS OF CONFLICT

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diagnosis

GENERA

THE DIAGNOSIS OF CONFLICT

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diagnosis

GENERA

ALTERNATIVE DISPUTE RESOLUTION METHODS

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adr methods

GENERA

SCHOOLS OF THOUGHTConflict management – approach is to end

conflicts through different diplomatic initiatives. (Paffenholz)

Conflict resolution – approach is to solve the underlying causes of conflict and rebuild destroyed relationships between the parties. (Fisher - Kelman)

Complementary– focuses on the possible congruence between the 2 above mentioned schools. (Diamond & Mc Donald)

Conflict transformation – focuses on transformation of deep-rooted conflicts into peaceful ones, based on a different understanding of peacebuilding. (Lederach)

Alternative discourse of peacebuilding – points to the need to refocus on the everyday peace of ordinary people. (Bendaña – Richmond – Featherstone – MacGinty)

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a c c i ó

GENERA

QUOTATIONS “Peace is not an absence of war, it is a virtue, a

state of mind, a disposition for benevolence, confidence, justice.”

Baruch Spinoza Dutch Jewish philosopher

(1632 - 1677)

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v a l o r s

“In dwelling, live close to the ground.In thinking, keep to the simple.In conflict, be fair and generous.In governing, don't try to control.In work, do what you enjoy.In family life, be completely present.”

Laozi, Tao Te Ching

GENERA

RECOMMENDED BIBLIOGRAPHY

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p ú b l i c so b j e c t i u

Robert A. Baruch Bush and Joseph P. Folger. “The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition”. Jossey-Bass Publishers, San Francisco 1994

Lawrence E. Susskind, Sarah McKearnen, Jennifer Thomas-Lamar “The Consensus Building Handbook. A Comprehensive Guide to Reaching Agreement.” The Consensus Building Institute. Massachusetts Institute of Technology. SAGE Publications, Inc 1999.

GENERA

Thank you for your attention.

Design : democraticdesingbcn.com

Society would be better if instead of focusing on leading the life of others,

every one of us endeavors more to lead their own life and learns to be the best

version of ourselves.