allyson zimmermann include.all 2015
TRANSCRIPT
Inclusive Leadership - Why Inclusion Matters
Catalyst Europe Allyson Zimmermann,
Executive Director
© Catalyst 2015 Slovenia, 5 February 2015
About Catalyst
Our VISION
Changing
workplaces.
Changing lives.
Our MISSION
Expanding
opportunities for
women and
business
Our VALUES
Connect
Engage
Inspire
Impact
Catalyst is the leading nonprofit membership organization working
globally with businesses and the professions to build inclusive
workplaces and expand opportunities for women and business.
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New Demands Facing 21st Century
• Globalization, legislation in Europe, demographic shifts
• Skills and competencies for leading diverse people and
groups are a core part of the 21st century leadership
repertoire
– Emerging evidence show that leaders who are more skilled at
inclusion score higher on overall effectiveness as a leader
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Failure to Meet these Demands is Costly
Organizations that fail to create inclusive
environments see….
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Higher levels
of conflict
I Quit!!
Higher turnover Lower employee
satisfaction Lowered
Aspirations
Failure to Meet these Demands is Costly
For countries too - exclusion in labor markets contributes
to decreasing labor forces and lowers productivity.
By closing gender gaps in employment, many countries
could see economic boosts.
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Inclusive Leadership:
The View from Six Countries
‣ India, US, Australia, China,
Mexico and Germany. ‣ Equal men & women
‣Companies with 1000 or more
employees
‣On average, respondents had
worked three or more years with
a manager
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Uniqueness + Belonging
= Inclusion
Inclusive Leadership Defined
Perceptions of inclusion Belongingness
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Perceptions of inclusion Uniqueness
UnUn
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Inclusive Leadership Study—
Findings
Inclusion makes a difference
The more employees felt included the more they reported:
• Innovating—suggesting novel product ideas, and ways of
doing work
• Being a team player—going “above and beyond” the
call of duty, pitching in to help their managers and team
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What are the leadership traits of an inclusive leader?
Pulse Check
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Inclusive Leadership Study—
Findings
We found that four leadership traits predicted
employee perceptions of inclusion:
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Inclusive Leadership Study—
Findings
– Empowerment
• My manager gives me the
information I need to do
my work well
• My manager helps me to
further develop myself
• My manager encourages
his/her staff to come up
with new ideas
• My manager enables me to
solve problems myself
instead of just telling me
what to do
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Inclusive Leadership Study—
Findings
– Humility
• My manager is open
about his/her
limitations and
weaknesses
• My manager learns
from criticism
• My manager learns
from the different
views and opinions of
others
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Inclusive Leadership Study—
Findings
– Courage
• My manager takes risks
even when he/she is
not certain of the
support from his/her
own manager
• My manager shows
his/her true feelings to
his/her staff
• My manager takes risks
and does what needs to
be done in his/her view
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Inclusive Leadership Study—
Findings
– Accountability
• My manager holds me
and my colleagues
responsible for the way
we handle a job
• My manager holds me
responsible for the
work I carry out
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Inclusive Leadership Study—
Conclusions
– Altruistic (selfless) behaviors are an important part
of repertoire of inclusive leaders
• Employees who experience their managers as selfless or
altruistic feel more included
– By increasing inclusion, altruistic leadership can help
enhance team performance and innovation
– Both women AND men respond to altruistic leaders
– Leaders may not need very different inclusion “tool-
kits” for every culture
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Putting it all Together—
Becoming an Inclusive Leader
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Inclusive Leadership Strategies to Drive Change
Engaging Others
Through Dialogue
Breaking Norms That
Inhibit Inclusion
Role-Modeling and
Building Self-
Awareness
Building Alliances
Initiate and engage in
difficult conversations due
to difference.
Identify and interrupt
practices that negatively
impact people,
partnerships, and work
cultures.
Build awareness of cultural
assumptions and values and
role-model this behavior
for others.
Build connections across
the organization to
increase and amplify
inclusion.
Enabling Inclusive Leadership Behaviors:
Empowerment
Accountability
Courage
Humility
More opportunities to learn…
• Are you an inclusive leader? Take the quiz at
www.catalyst.org
• Are you interested in Inclusive Leadership
Training? The first online (free) course starts
Feb. 18, 2015.
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