Alliance Connect – Enhanced Network ConnectivitySibos 2010 Amsterdam

Steven Maerschalck, SWIFT

25 October 2010

Agenda

• Introduction

• Alliance Connect Overview

• Upgrade Scenarios

• Incentives Plan

• Evolutions

• Wrap up

New Connectivity Products – Drivers

Technology Renewal

Lower TCO

Simplification Increased Features Set

• VPN boxes distributionby SWIFT

• Specific order forms for easier upgrade

• Pricing simplification

• Lower connectivity prices• Upgrade rebate• Optional DIY installation

• Internet as permanent connection

• VPN box cluster with built in resiliency and security

• Load sharing feature to optimise bandwidth usage

• Internet as new access technology

• Dial phase out• New VPN box model

Agenda

• Introduction

• Alliance Connect Overview

• Upgrade Scenarios

• Incentives Plan

• Evolutions

• Wrap up

Alliance Connect Overview

Replaces Dial-up

Replaces Dual-I,

Single-P

Replaces Dual-P

Alliance Connect Positioning

• Entry solution

• Low cost permanent connection

• Global availability

• Choice of own ISP

• Resilient

• Best effort

• NP managed connection

• Internet back-up

• Managed service

• Resilient

• Higher service level

• NP managed connection

• NP diversification possible

• Resilient

• Higher bandwidths

• Load sharing

• Highest service levelMinimum 30% cost savingsvs. Dial

Bronze Silver Gold

Minimum 35% cost savings

vs. Dual-I

Low Volume Medium Volume High Volume

Roles & Responsibilities

Area Responsibility

SWIFT Backbone and IPSec termination

SWIFT

Prime Connectivity to SWIFT Backbone

NP

LL + Router supply NP

Router Mgmt NP

VPN Box supply SWIFT

VPN Box installation Customer

VPN Box Mgmt SWIFT

1st line Support SWIFT

Backup Internet Access + Router

Customer

Example: Alliance Connect Silver

Agenda

• Introduction

• Alliance Connect Overview

• Upgrade Scenarios

• Incentives Plan

• Evolutions

• Wrap up

Upgrade is mandatory & to be completed before end 2011

Why upgrade to Alliance Connect?

Cost savings

lower port fees

SNL R7.0 does notsupportdial-up

VPN boxend of life by end 2011

Alliance Connect – Installation Methods

Do-It-Yourself Installation

• Quick installation guides

• For all 3 Alliance Connect products

• Easy and fast set-up

Installation by Third-Party

• Network Partner

• Certified Service Partner

or

Upgrade Scenarios

STANDARD SCENARIOS

ALLIANCECONNECTBRONZE

ALLIANCECONNECTSILVER

ALLIANCECONNECTGOLD

ALLIANCECONNECTBRONZE

ALLIANCECONNECTGOLD

ALLIANCECONNECTSILVER

ANY OTHER UPGRADE TYPE. E.g.:

NON-STANDARD SCENARIOSStandard Scenarios Non-Standard Scenarios

Upgrade Rebate

Upgrade Scenarios Description

• Order through an “Upgrade” form with your configuration data automatically pre-filled in

• No need to fill in a “termination” form for old connectivity set-up

• Order through a “new connection” form

• Terminate your old connectivity set-up though a “termination” form

Standard Scenarios Non-Standard Scenarios

Upgrade Scenarios & Switch-over Types

SWITCH-OVER TYPES

STANDARD SCENARIOS

Cold SwapALLIANCECONNECTBRONZE

Cold Swap

Hot Swap

Host-by-Host

ALLIANCECONNECTSILVER

Cold Swap

Hot Swap

Host-by-Host

ALLIANCECONNECTGOLD

COLD SWAP ONLY

SWITCH-OVER TYPES

ALLIANCECONNECTBRONZE

ALLIANCECONNECTGOLD

ALLIANCECONNECTSILVER

NON-STANDARD SCENARIOS

Upgrade to Alliance Connect

Standard Scenarios Non-Standard Scenarios

Cold Swap is the recommended upgrade method

Network Partner Involvement

• No network partner intervention

• Admin order to be placed• Stop maintenance of 5XT

VPN boxes (except for AT&T)

• Network partner intervention

• Order to be placed• Pricing in function of:

– Installation of VPN boxes– HW or SW intervention on

router

Cold Swap Hot-Swap / Host-by-Host

How to Upgrade

1. All info on the upgradeVisit the “Upgrade to Alliance Connect” page on swift.com

How to Upgrade

2. Select Your Upgrade ScenarioSee the Interactive Upgrade Guide on swift.com

Agenda

• Introduction

• Alliance Connect Overview

• Upgrade Scenarios

• Incentives Plan

• Evolutions

• Wrap up

Incentives Plan - Bronze

3-month free port fee for all upgrades to Alliance Connect Bronze before end 2010

Conditions:• Upgrade (enrolment) completed

before 31 Dec 2010• For new and upgraded connections

Pricing Action for Upgrade to

Alliance Connect Bronze

  Monthly fees (EUR)Port fee 200

Incentives Plan - Silver

Access Port Monthly Fee Group 1 (EUR) Group 2 (EUR) Group 3 (EUR)64 Kbps (8Kbps) 200 200 20064 Kbps Standard 300 350 350128 Kbps 500 600 1,000256 Kbps 700 850 2,000512 Kbps 1,300 1,600 3,0002,048 Kbps 2,500 3,000 4,000

3-month free port fee for all upgrades to Alliance Connect Silver before end 2010

Conditions:• Upgrade (enrolment) completed

before 31 Dec 2010• For new and upgraded connections

Pricing Action for Upgrade to

Alliance Connect Silver

Cumulated with the Upgrade Premium

Standard Scenarios Non-Standard Scenarios

E.g. Silver or Gold [USD]  One-Time  Monthly 

Set of 3 VPN boxes  2,425 15

Upgrade Rebate  -1,650 -

Net Amount  775 15

E.g. Bronze [USD]  One-Time  Monthly 

Set of 2 VPN boxes  1,650 10

Upgrade Rebate  -1,650 -

Net Amount  0 10

Upgrade Rebate of 1,650 USD per Connection

New Pricing for Old Connectivity Packs

+25% +100%+50%

End of the upgrade program

Agenda

• Introduction

• Alliance Connect Overview

• Upgrade Scenarios

• Incentives Plan

• Evolutions

• Wrap up

Network Continuous Improvements

Best-in-class

Increased Functionaliti

es

Simplification

• Extension of the load sharing feature to Bronze and Silver

• New connectivity product where internet is prime line / line is back-up

• New tool to test speed and performance of your internet connection for Bronze or Silver

• Increasing reach through wireless(VSAT, 3G) connections

• Continuous improvements for “best-in-class” network availability by:

– Providing better protection against DDoS attacks against Internet-based SWIFT services

– Introducing a pro-active detection of degraded services in the network that would allow SWIFT to re-route the traffic

“Best-in-Class” Network Availability

TCP Flow TCP Flow

• SWIFT observed - in exceptional instances - that a network which appeared to be functioning normally could not send SWIFT traffic

• These network are degraded and very difficult to detect with standard monitoring tool

• SWIFT introduces a tool to pro-actively detect these degraded services allowing SWIFT to undertake necessary corrective actions

• Free of charge value-added service on top of the network connectivity

• Target live date: Q1 2011

Alarms are generated when retransmission

thresholds are reached

Detection of Degraded Services

25

“Best-in-Class” Network Availability

• Distributed Denial of Service attacks (DDoS) represent a risk to doing business on the internet

• On the other hand the internet is cheap, ubiquitous and open which is a must for business agility

• Currently available DDoS defences protect the infrastructure not the service

– Cannot ensure that traffic is coming from valid correspondents

– The service can be severely impacted

– More fundamentally the current defences are a centralised solution to a distributed problem

• Very difficult to match the scale of attacks which are now exceeding 50Gbps

Augment DDoS Defences

“Best-in-Class” Network Availability

•Providing an unique and innovative approach against DDoS attacks over the internet against SWIFT:– By using scalable resources in the cloud adapting in function of the scale of attacks– By identifying end points allowed to send traffic to SWIFT– By being provider independent

Cloud resources

Mitigation process is startedMitigation process is started

Flows sent to the collector system

Flows sent to the collector system

System detects the attackSystem detects the attack

Scrubbed traffic is forwarded to customer

Scrubbed traffic is forwarded to customer

InternetInternet

Valid traffic

DDOS attacks

Augment DDoS Defences

Agenda

• Introduction

• Alliance Connect Overview

• Upgrade Scenarios

• Incentives Plan

• Evolutions

• Wrap up

Cold Swap is

the recommend

upgrade

method

Lower port

fees and

upgrade

rebate

Inform SWIFT

min 5 business

days (10 for PP)

before the

upgrade

Upgrade

deadline end

2011

SNL7.0

(2011) does

not support

Prime Dial

Always contact

your Network

Partner

(termination of the

maintenance

contract of VPN

boxes)

Key Messages

Price increase

of former

packs as of

Jan.2011

3-month free

port fee on

Bronze and

Silver until

end of year

Questions & answers

?

Thank you