allegheny county cis qi report 2010
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Allegheny County CIS QI Report 2010. March – October 2010 Surveys. CIS Survey Update. Allegheny County has had 219 people who were active in CIS during 2010 - PowerPoint PPT PresentationTRANSCRIPT
Allegheny County CIS QI Report 2010
March – October 2010 Surveys
Allegheny County CIS QI 2010
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CIS Survey Update
• Allegheny County has had 219 people who were active in CIS during 2010
• In January to March 2010, the surveys were adapted to make them more recovery-oriented. The language was updated with help from the OBH Adult Transformation Team.
Allegheny County CIS QI 2010
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Participation in the Survey
• In 2010, attempts were made 331 times to obtain the QI surveys.
• Surveys were attempted once with 119 people, twice with 103 people and three times with 2 people. Two people were not approached yet at the time of this report.
• If people declined, they were placed on a hold list for 12 months
• Otherwise surveys were scheduled to be attempted every six months
• Responses were given by consumers in 135 cases which constituted 61.6% of people in the CIS group.
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Reasons for non-participation
• OBH decided that participation could only count in 2010 if the person him- or herself was responsive and engaged. In the 2009 pilot, staff and others sometimes spoke on behalf of the consumer.
• People who were non-verbal were excluded (5 people)
• People who were unavailable were excluded for 6 months if incarcerated, in hospital, at EAC/TRU or out of state (59 people). Some were rescheduled.
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Reasons for non-participation
• Individuals declined to participate 116 times in 2010 – these were placed on a one year hold list
• Unavailable:– were incarcerated in 3 cases– were in state hospital in 13 cases– were in a community inpatient hospital in 10 cases– were in EAC/TRU in 8 cases– were out of state for an extended period in 2 cases– were not available at the appointed time in 59 cases
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Living situation• Information for 135 contacts are available on current living situation
– Living alone, independently – 3 people (.9%)– Living with family or friends – 4 people (1.2%)– Living in a group home setting – 27 people (8.2%)– Living in a supportive apartment – 37 people (11.2%)– Living in an LTSR – 9 people (2.7%)– Living in a nursing home or assisted living – 3 people
(.9%)– Living in a personal care or CMHPCH setting – 31 people
(9.4%)– Living in an intellectual disability setting – 2 people (.6%)
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Satisfaction with time spent with family in last 6 months compared to time previous
• 135 reports were received about time spent with family members – Doesn’t spend time with family – 22 people
(6.6%)– Less satisfied with time – 13 people (3.9%)– More satisfied with time – 35 people (10.6%)– No difference – 65 people (19.6%)
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Satisfaction with time spent with friends/peers in last 6 months compared to time previous
• 135 reports were received about time spent with friends/peers– Doesn’t spend time with others – 7 people
(2.1%)– Less satisfied than before – 15 people (4.5%)– More satisfied than before – 41 people
(12.4%)– No difference than before – 72 people
(21.8%)
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Satisfaction with time spent with groups of people in last 6 months compared to time
previous
• 135 reports were received about satisfaction with groups of people– Doesn’t spend time with others – 11 people
(3.3%)– Less satisfied than before – 10 (3.0%)– More satisfied than before – 39 (11.8%)– No difference than before – 75 people
(22.7%)
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Current participation in work activities
• 135 responses were received– Person does not feel well or is otherwise unable to
work at this time – 9 (6.7%)– Person is not considering working at this time – 55
(40.7%)– Person is considering working – 14 (10.4%)– Person would like help finding work – 7 (5.2%)– Person is receiving help to look for work – 18 (13.3%)– Person is actively looking for work – 16 (11.9%)– Person is currently in job training – 1 (.7%)– Person is actively working – 21(15.6%)
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Current participation in volunteering
• 135 responses were received– Does not feel well or is otherwise unable – 3 (2.2%)– Not considering volunteering at this time – 106
(78.5%)– Considering volunteering – 8 (5.9%)– Would like help looking for volunteer opportunities – 3
(2.2%)– Receiving help to look for volunteer opportunities – 3
(2.2%)– Actively volunteers – 10 (7.4%)
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Current participation in educational activities
• 135 responses were received– Does not feel well or is otherwise unable -4 (3.0%)– Is not interested in school or training at this time
– 93 (69.8%)– Is considering school or training -18 (13.3%)– Would like help looking for educational or training
opportunities – 8 (5.9%)– Is receiving help looking for educational or training
opportunities – 5 (3.7%)– Is actively in school or training -6 (4.4%)
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Satisfaction with current work activities over the past three months
• 135 responses were received– Satisfied – 100 (74.1%)– So So – 17 (12.6%)– Dissatisfied – 15 (11.1%)– Declined response - 3 (2.2%)
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Satisfaction with current volunteer activities over the past 3 months
• 135 responses were received– Satisfied – 119 (88.81%)– So so – 5 (3.7%)– Dissatisfied – 3 (2.2%)– Client declined to respond - 8 (5.9%)
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Satisfaction with current educational activities over past 3 months
• 135 responses were received– Satisfied – 108 (80%)– So so – 11 (8.1%)– Dissatisfied – 8 (5.9%)– Client declined to answer – 8 (5.9%)
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Physical Health Issues• 135 responses were received about health issues and
healthcare coordination.Yes No Unknown/ Not
applicableDeclined
Concerns about own health in past 6 mos.
89 (65.9%) 38 (28.1%) 8 (5.9%) 0
Health concerns in past 6 mos are resolved or addressed.
98 (75.6%) 10 (7.4%) 27 (20%) 0
Routine physical in past 6 months 120 (88.9%) 14 (10.4%) 1 (.7%) 0
Routine dental exam in past 6 mos.
54 (40%) 64 (47.4%) 17 (12.6%) 0
Routine eye exam in past 6 mos. 53 (39.3%) 61 (45.2%) 21 (15.6%) 0
Routine hearing exam in past 6 mos.
24 (17.8%) 84 (62.2%) 27 (20%) 0
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Healthcare Coordination Issues
Yes No Unknown/ Not applicable
Declined
Medical doctor and psych team have person’s permission to talk with each other
96 (71.1%) 6 (4.4%) 33 (24.4%) 0
Person is coordinating or learning to manage own healthcare
51 (37.8% 73 (54.1%) 10 (7.4%) 1 (.7%)
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Personal participation in wellness
Yes No Unknown/ Not applicable
Declined
Has taken part in exercise in the last 6 months
80 (59.3%) 49 (36.3%) 6 (4.4%) 0
Has taken part in improving his or her diet in the last 6 months
69 (51.1%) 52 (38.5%) 14 (10.4%) 0
Has worked on stopping smoking in the last six monthsN= 86 smokers=63.7% of respondents
22 (16.3% of all; 25.6% of smokers)
64 (47.4% of all; 74.1% of smokers)
49 (36.3%) 0
Has worked on stress reduction in the last 6 months
103 (76.3%) 15 (11.1%) 17 (12.6%) 0
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Satisfaction with physical health, coordination and healthy activities
• These questions were added in late July 2010. 52 responses were obtained on these issues.
Satisfied So so Dissatisfied Declines response
Satisfaction with physical healthcare 48 (92.3%) 3 (5.8%) 0 1 (1.9%)
Satisfaction with healthcare coordination 49 (94.2%) 1 (1.9%) 1 (1.9%) 1 (1.9%)
Satisfaction with activities to improve health
50 (96.2%) 1 (1.9%) 0 1 (1.9%)
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Next Steps
• Over the next months, we will continue to analyze the data, looking for change over time where more than one survey is provided by the same person.