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All-inclusive ski resorts Training Deck - Winter 2019

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Page 1: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

All-inclusive ski resorts

Training Deck - Winter 2019

Page 2: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Let’s show our GMs and new GMs the uniqueness of our snow offer

CONTEXT

1. The thrill of a ski destination & snow-related conditions are the primary drivers for

choosing a ski vacation. Skiers also look for opportunities to reconnect with their family

2. The all-inclusive ski resort concept is still mainly unknown in NAM and non-existing

amongst the competition

3. Main motivations for going skiing in Europe are the additional cultural & discovery

dimensions, as well as great food & social mindset

CLUB MED’S UNIQUE SELLING PROPOSITION

The thrill of an amazing European ski experience in some of the world’s best ski domains,

offering something for everyone in a flexible, seamless & high standard all-inclusive package

Click here to discover Club Med ski vacations

Page 3: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

AGENDA

The worldwide leader of upscale all-

inclusive ski vacations

Club Med’s Alpine collection at a glance

Winter 19 product novelties

A flexible & customizable offer

Agenda

Page 4: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Club Med, ski vacations without constraints

We facilitate your arrival

and your stay

- Flights & transfers included when

transportation is booked

- ”Easy Arrival” service for all snow

resorts!

No need to choose, there is

something for everyone!

Family, group of friends or couple?

High-level skier or non-skier?

You will find what suits you best among our

18 European ski resorts!

Everything is included! The one and only all inclusive ski

vacation provider. - Flights & transfers

- Lift tickets

- Ski / snowboard lessons for all levels

- Other sports & non-skiing activities

- Refined accommodations

- All-day gourmet cuisine

- Open bar

- Kids Clubs

- Daily & nightly entertainment

And you can trust Club

Med professionalism

Courses offered by the national ski

schools,

High level of equipment,

Experienced GO

We take care

of your children

- Kids Clubs from 4 months to 17 yr.

- Dedicated amenities (baby welcome,

snow garden)

- Baby sitting or Pajamas Club*

- Ski from 3 years in some resorts

We fit your desires and pace

Many Activities:

Ski, snowboard, snowshoes, cross country

ski, Nordic walking, etc….

An adapted ski formula

Ski morning and afternoon with lunch

Page 5: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

6 good reasons to experiment all inclusive ski vacation with CM

2

3

4

5

“ELEVATE YOUR

THRILL”

1

6

Club Med’s expertise & the

best skiing conditions

(coaching, equipment,

seamless ski experience,

etc.)

A choice between 18 European

ski destinations to find the one

that fits you best

Accessibility of the

Alps from the USA‘s

Northeast & flexibility

of journey

Family offerings

(children’s clubs, ski

lessons for children

family rooms, etc.)

Great food &

cultural

discoveries

(specialties,

charming

towns, etc.)

Premium amenities

& an array of diverse activities

(other sports, pool and saunas,

premium spas treatment*, etc.)

Overall, the best and only all inclusive ski vacation with a great

value for money *At extra cost

Page 6: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

The best ski experience

Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!) and is still the one and only

all inclusive ski vacation provider.

Ski resorts located in the world’s best ski domains (the 3 Valleys, Paradiski, Vialattea)

guaranteeing the best ski conditions for all levels

Alps are the most desired location for ski enthusiasts:

- highest quality snow conditions

- beauty of the ski areas

- variety of slopes

- a chance to experience the charm of Europe

Ski-in / ski-out: most of Club Med resorts have direct access to the slopes to maximize skiing time & convenience

Lift tickets included: valid from the day after arrival until the day before departure

Group lessons for all levels included, in small groups of same level

All lessons provided by professional instructors from the national ski schools in France, Switzerland & Italy

High-end on-site ski service: onsite equipment rentals* offering the best up-to-date ski equipment

*Equipment rental is at extra cost

1

Page 7: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

The ideal product for skiers of all levels

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY

Arrival

Ski lift ticket

Valid starting the day after arrival until the day before departure

Departure Ski and snowboard classes

Typical lessons: 2.5 hours in the morning + 2.5 hours in the afternoon

‘Skiing with

your family’ day

Exclusive partnerships with the National Ski Schools in

France, Switzerland and Italy to guarantee quality of

teaching

Ski, cross-country* or snowboard lessons for all levels

Small groups of same level

For resorts without Children’s Club, ski lessons included in

the package starting from 12 years old (eg. Val Thorens

Sensations)

*at some resorts

A typical

ski week

at Club Med

Group

lessons

for everyone

1

Page 8: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

− Luxurious 5T space

− Perfect destination for advanced skiers,

freeriders, freestylers

− Ideal for couples (no Kids Club)

− Shoppers’ paradise

− A cluster of typical chalets

− Italian Dolce Vita ambiance & great for

foodies

− Kids Clubs from 2 to 17 yr.

− Europe’s 2nd largest ski domain

− Large ski domain ‘Paradiski’, great for all

skier levels

− Kids Clubs from 2 to 17 yr.

− Authentic mountain resort

18 European alpine resorts located in the most beautiful &

largest ski domains… you will find the one that suits you best !

PRIMARY

RESORTS

SECONDARY

RESORTS

− Very high-end, modern & digital resort

− World’s best ski resort*

− Festive & cosmopolitan ambiance

− Gourmet dining experience

− Beautiful rooms & common areas

− Perfect for families: all Kids Clubs from 4

months to 17 yr.

− Luxury 5T space & privative chalets

− Ideal ski for beginners &

intermediates

− Pretty alpine ski resort,

untouched nature

*World ski awards 2016

2

− Family resort: all Kids Clubs from 4

months to 17 yr.

− Exceptional location at the heart of the

‘Grand Massif’ ski domain

− Authentic mountain experience

with modern amenities and design

− Rich Spa & wellness offerings

− 1st resort to offer an exclusive 5-Trident

space and all Kids Clubs

− Located at Arc 1600 in Paradaski®, the

second largest ski area in France

− Featuring a “Wellness hub”

− Combine ski sport and ski nature:

being immersed in the forest and in

the thrills of high-altitude mountains

Complete product presentation available

− Located in the sunny Aosta Valley

− Arousing your senses at Club Med

Spa by DECLEOR

- Enjoy a traditional meal in our

restaurants that look out over the

entire valley

− Experiencing the cosmopolitan ambience

of a sunny ski resort

− Enjoying authentic cross-country

skiing

− Over 170 kms (105 miles) of runs

− Try traditional Swiss and Italian

cuisine

Complete product presentation available

Page 9: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

22 Club Med ski resorts worldwide in total

18 ski resorts in Europe

(France, Italy & Switzerland) 4 ski resorts in Asia

(China & Japan)

NEW RESORT!

Winter 19

NEW RESORT!

Winter 18

Opened in

Winter 17

CHINA

JAPAN

Page 10: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Accessibility of the Alps from USA’s Northeast

Well-linked to international airports & many railway stations in the French Alps

Our core USA ski target (Northeastern families with kids from 6 to 17 yr.) travels mostly from Washington & NYC:

Frequent flights: 2 daily direct flights from NYC & 1 from Washington; numerous 1-stop flights from both cities (more than 10)

Wide array of airline choice: Swiss & United (direct); Delta, Air France, Tap Portugal, British Airways, Aer Lingus, American,

Brussels, SAS (1 stop)

All ski resorts are located at the center of Europe !

Transport from the Airport to the resort is available (free if flights booked with us)

3

Luxurious family accommodations including family suites, exclusive 5 Trident spaces & privative chalets

Spacious rooms to comfortably accommodate the whole family

Amazing children’s clubs from 4 months* to 17 years old (at some resorts)

Ski and snowboard lessons for kids & snow gardens to introduce skiing to the youngest

Evening entertainment – Kids shows!

Teen Spa* (at some resorts) *At extra cost

Reassure on the smooth and easy travel journey

(Resorts are easily reachable)

Page 11: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

A rich and seamless resort experience

Traditional winter sports: skiing, snowboarding, cross-country skiing

Offers for non-skiers: hiking, snowshoeing, Nordic walking, sledding

Innovative winter sports (at selected resorts)*: mountain biking,

speed riding, dog sledding, boarder crossing, snow scooting

After skiing: after ski snack time and activities for when you are

coming back from the slopes

Wellness & relaxation: spas*, heated swimming pools, fitness rooms

5

*At extra cost

Page 12: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Combine skiing with a gourmet experience & cultural discovery

The Alps offer a great local gastronomy that you will discover

in our restaurants

Best local cheeses: Comté, Beaufort, Reblochon, etc.

Delicious specialty meals: Fondue Savoyarde, Tartiflette,

Raclette, Crozets, Dauphinois potatoes…

Local white & Red wines and regional liqueurs, etc.

Some resorts feature an altitude restaurant directly on the

slopes: Pragelato & St Moritz

“Meal-exchange program” allows GMs to lunch in other resorts

located on the same ski domain: Méribel l’Antarès & Méribel le

Chalet; La Plagne 2100 & Peisey Vallandry; Tignes Val Claret & Val

d’Isère

Visit typical mountainside European towns

Reassure on unique vacation experience

(more cultural that staying in the US)

6

Page 13: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Best value for money: skiing at our brand new Club Med in Europe is

more accessible than skiing at home!

From NYC Comparison for the W19 season

Destination Club Med Les Arcs Panorama in

the French Alps

“Do-it-yourself” vacations

in Aspen, Colorado

Roundtrip airfare Included $1,578 ($789/person)1

Accommodations (7 nights) $5,942 All-inclusive package

$3,0032 (including taxes & resort fees) Bed & breakfast package

Lunch and dinner Included $840 ($60/person/day)

Alcoholic/non-alcoholic beverages Included $280 ($20/person/day)

Tipping for food & beverages (15%) Included $168

Lift tickets (6-day pass) Included $1,248 ($624/person)3

Ski/Snowboard group lessons (6 days) Included $1,640 ($164/person/day)4

Price per couple $5,942* $2,971 per adult

$8,757 $4,379 per adult

That’s a saving of more than $2,800 per couple!

1 Sample flights with American Airlines for travel January 13 to January 20, 2019 from New York (EWR) to Aspen, CO (ASE) booked on June 1sr 2018. 2 Price from Hotel Aspen, for 2 adults on a Deluxe King Room from January 13 to January 20, 2019 http://www.hotelaspen.com/ 3 Price based on the 6-day adult lift pass regular price for regular Winter 2018 season https://www.stayaspensnowmass.com/activities/aspen-snowmass-lift-ticket-pass-prices

⁴ Price based on 5 full day adult group lessons regular price for Winter 2018 season https://www.aspensnowmass.com/plan-your-stay/lessons/adult-group-lessons

* Price is for 2 adults for a double occupancy in a Club Room for a 7-nights stay. Round-Trip flight included from New York (JFK) to Geneva (GVA) based on travel January 13 to January 20, 2019

Transfers to and from resort included. Membership fees included ($60/adult). Trip booked before June 1st 2018. Early booking rate apply.

Page 14: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Best value for money:

Transfers to the resort are included

Remember that in the air-inclusive package,

private transfers from the airport are

included

Customers often forget to take into account this

extra cost when they book their air travel

independently and they do not realize how costly

booking transfers independently from the

airport to ski resorts can be

*Prices based on instant quote from http://www.airports-shuttle-express.com/ for round-trip transfers from & to Geneva Airport from January 13 to

January 20 2019 for 2 pers. Eith 2 medium luggage.

**Based on exchange rate of €1 = $1.17 (June, 12th 2018)

Resort Price in

euros

Price in US dollars

Les Arcs € 700 $ 819

Samoëns € 480 $ 562

Val Thorens € 730 $ 855

Peisey-

Vallandry € 720 $ 843

Valmorel € 620 $ 726

Cervinia € 600 $ 702

Val d’Isere € 780 $ 913

Saint Moritz € 640 $ 749

Pragelato

(Turin airport) € 350 $ 409

Round-trip transfer prices from Geneva

airport when booked independently through

external provider*

Page 15: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Lift tickets Lessons for all levels Refined accommodations

Gourmet cuisine for all meals and snacks Sports & non-skiing activities Open bar

Children’s Clubs (at family resorts) Nightly entertainment Flights and transfers

Overall, Club Med is the most comprehensive all-inclusive ski vacation!

Page 16: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

AGENDA A flexible and customizable offer

Club Med’s Alpine collection at a glance

Winter 19 product novelties

The worldwide leader of upscale all-

inclusive ski vacations

Agenda

Page 17: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Customization thanks to the all-inclusive offer

« Easy Arrival » service for

all snow resorts !

• Ski / Snowboard equipment prepared in advance before arrival

• Ski / Snowboard classes online subscription for adults & children

• Childcare online subscription

How does it work?

- GMs receive an email 30 days before their arrival offering them to fill in

the form « Make my arrival easy » in their Member Space

- GMs fill form with details of: - Weight/height/feet size for ski/snowboard material

- Level/language for lesson registration

- Children info for childcare registration

- G.O receive the information and prepare the equipment, lessons and

childcare registrations before the G.M® arrival

Classic ski / snowboard lessons

for all levels

● Classic schedule = 5 days from Monday to Friday

2,5hours in the morning & 2,5hours in the afternoon (from 9am

to 5pm)

● Possibility of a ‘full ski day’ (1 or 2 days in the week)

From 9am to 2pm

& late lunch at the resort

Possibility to have lunch at another

Club Med Or in a restaurant directly on the slopes!

Meal exchange program available for resorts in the same ski

domain & trident category:

● Val d’Isère & Tignes

● La Plagne 2100 & Peisey Vallandry

● Meribel l’Antarès & Méribel le Chalet

Altitude restaurants offered by some resorts : Pragelato, St

Moritz

Your own exclusive group instructor for a group over 10 persons

Registration at the ski desk of the resort

Page 18: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Room upgrades

● Deluxe rooms with turndown service,

bathrobe & slippers, etc.

● Suites with breakfast room service,

private transfers (when air is booked),

etc.

● 5T spaces (Valmorel & Val d’Isere):

concierge services, private lounges,

champagne in the evenings

● Chalets-apartments in Valmorel with

concierge service, champagne in the

evenings, meals included inside the

chalet, butler service at extra cost

Private

ski / snowboard

lessons for adults

In French & English

● 6 days formula : 7 hours per day or half

day or 2 hours

● 5 days formula : 7 hours per day or half

day or 2 hours

Bookable in the resort

(except Val Thorens & Pragelato: to book

in the NA)

Ski courses for kids

from 12 yr. in resorts

without childcare

To book in the NA

Ski lessons from 3 years old Available only in some resorts

To book in the NA

Resort activities

Depending on the ski resort, a large choice

of a la carte activities (ex: speed riding,

snow scooter, paragliding, bobsleigh, etc.)

Bookable in the resort

Customization thanks to the a la carte offer

Spa offer

Depending on the resort, we have many

spa treatments available and partnerships

with famous Spa brands !

Page 19: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

AGENDA Club Med’s Alpine collection at a glance

A flexible and customizable offer

Winter 19 product novelties

The worldwide leader of upscale all-

inclusive ski vacations

Agenda

Page 20: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

10 Blockbuster Alpine Resorts For other resorts information please check factsheets

Page 21: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Let’s see what makes

them UNIQUE…

It is not always easy to talk about our snow

Resorts, and to differentiate them…

However, each of them is different and

offers our GMs a suitable experience !

Page 22: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

High standard skiing resorts For ski lovers : great ski domains

adapted to experienced skiers

Multi-sports resorts For people who also want to practice a

large variety of sports : cross-country

skiing, fitness, Nordic walking…

Charming and

cozy ski resorts Charming ski resorts in

a pleasant setting to

relax

Sporty & trendy

ski resorts Modern ski resorts

renowned for their

sporty identity

Peisey-

Vallandry1

Val d’Isère

Pragelato

Vialattea1

Val Thorens

Sensations

LEGEND kids’ clubs

Peisey-

Vallandry1

Pragelato

Vialattea1

1. Resorts with both multi-sports and high standard skiing

Valmorel

Resorts with kids’ clubs from 4 months to 17 y.o.

Resorts with kids’ clubs from 2 to 17 y.o.

Resorts with kids’ clubs from 4 to 17 y.o.

Resorts without kids’ clubs Resorts with kids’ clubs from 4 months to 23 months

Samoens

Morillon

A Resort for each of our GMs !

(Map focused on NAM blockbusters)

Les Arcs

Panorama

Cervinia

Saint Moritz

Roi soleil

Méribel l’Antarès

Page 23: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

A Resort for each of our GMs !

Resorts presented in following slides

Page 24: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Alpine collection – Key facts

*included in the all-inclusive offer

Country Trident

level Resort Airport

Distance &

transfer time

from airport

Train

Station Altitude

Domain &

length of

ski slopes

Kids Club Ski

lessons*

Ski

in/out Spa

FRANCE

4T

with 5T

space

NEW! W19

LES ARCS PANORAMA

Geneva

85 miles

(2h30)

Bourg Saint

Maurice

(7 min)

5249 ft Paradiski

(264 miles)

Baby CM

Petit CM

Mini CM

CM Passworld

From 4 yr

VALMOREL 72 miles

(2h)

Moutiers

(20 min) 4,700 ft

Grand

Domaine

(93 miles)

Baby CM

Petit CM

Mini CM

CM Passworld

From 4 yr • •

VAL D’ISERE 138 miles

(3h)

Bourg –

St -Maurice

(35 min)

6,070 ft Espace Killy

(186 miles) No Kids Club

From 12

yr • •

4T

NEW! W18

SAMOENS – MORILLON (1h15)

Cluses

(35min) 5,249 ft

Grand Massif

(165 miles)

Baby CM

Petit CM

Mini CM

CM Passworld

From 4 yr • •

NEW! W15

VAL THORENS

SENSATIONS

96 miles

(2h30)

Moutiers

(50 min) 7,546 ft

The Three

Valleys

(373 miles)

No Kids Club From 12

yr • •

PEISEY-VALLANDRY 120 miles

(2h30)

Bourg

St. Maurice

(30 min)

5,249 ft Paradiski

(264 miles)

Petit CM

Mini CM

CM Passworld From 4 yr • •

LA PLAGNE 2100 76 miles

(2h15)

Aime la

Plagne

(35 min)

6889 ft

Paradiski

(264 miles)

Petit CM

Mini CM

Junior CM

From 4 yr

ITALY 4T

PRAGELATO

VIALATTEA

Turin

68 miles

(1h40)

Oulx

(35 min) 5,250 ft

Vialattea

(248 miles)

Petit CM

Mini CM

Junior CM From 4 yr • •

CERVINIA 75 miles

(2h)

Aosta

(1h) 6725 ft

Valtounenche (244)

Petit CM

Mini CM

Junior CM From 4 yr •

SWITZER

LAND 4T

SAINT MORITZ

ROI SOLEIL Zurich

130 miles

(2h40)

St. Moritz

(10 min) 5741 ft

The Haute-Engadine

(217 miles)

Mini CM

Junior CM

From 4 yr

Page 25: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

AGENDA

Winter 19 product novelties

A flexible and customizable offer

Club Med’s Alpine collection at a glance

The worldwide leader of upscale all-

inclusive ski vacations

Agenda

Page 26: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Opening of Les Arcs Panorama - in French Alps – December 16th 2018

Click here to discover this new resort

Immersed in an enchanting alpine forest, Club Med Les Arcs Panorama,

4-Trident with an exclusive 5-Trident space, is a modern gem at the

doorstep of high-altitude mountains. Located in the Arc 1600 ski

resort, it combines the charm and convenience of a mid-altitude resort

with the high mountain thrills of Paradiski, one of the world’s largest

ski areas.

Page 27: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

A modern retreat immersed in the

forest, at the doorstep of high-

altitude mountains

CLIENT BENEFIT : IMMERGE & THRILL

Resort and offer designed to

please kids & families, adults and

pro alike

CLIENT BENEFIT : BALANCE &

RECONNECT

A smooth and seamless customer

experience thanks to digital

innovations

CLIENT BENEFIT : LET GO & RELAX

An holistic wellness approach

made of activities, relaxation and

healthy food options

CLIENT BENEFIT : RESTORE & REFRESH

UNIQUE SETTING CUSTOMER EXPERIENCE

RICHNESS OF EXPERIENCES WELLNESS

1 2

3 4

The most refined 5T Space in the

Alps nestled at the top of the

Resort offering incredible views

CLIENT BENEFIT : INDULGE & PAMPER

PREMIUMNESS 5

Unique selling points

Opening of Les Arcs Panorama - in French Alps – December 16th 2018

Page 28: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Alpe d’Huez :

Creation of an extension & new positioning into 4T for Winter 20.

- The project : Creation of an extension (changeover to 442 rooms, or 996 commercial beds) + new positioning into 4T for Winter 20.

- With an average of 300 days’ sunshine a year, it is south-facing and called “the island of the sun shine”.

- Alpe d’Huez Grand Domaine Ski area: 2nd highest (3330m) and 7th biggest ski domain (250km) in France

- The world longest run “Sarenne” and the biggest vertical drops (possibility to ski 1h30 without taking any ski lift

- Great cross-country skiing runs (50km) available only in 3 CM Resorts

Keep in mind

Existing Building Extension

End of W18 & Summer 2018 :

Beginning of the structural work of the extension (Includes the building "sport center").

W19 season (from 16/12/18 to 07/04/2019) :

The structural work of the extension will be completed, the secondary works will continue inside the new building (painting etc.). The resort will operate as a 3T

End of W19 & Summer 2019 :

Beginning of the construction work in the existing/main building for the new positioning in 4T .

Project impact for W19

Chronology of construction periods

The cardio room open No swimming pool Massage area closed

1/ Facilities & activitiesDuring the W19 season, these services will be impacted

2/ Levels of nuisance: The structural work will be finished for the beginning of the W19 season, so no sound nuisance. There will be little visual nuisance. No impact on the access to the resort. No preopening or post closing possible.

Re-open W 19/20

Page 29: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

4 Ski resorts are closing this year

We are closing the following 4 ski resorts this year :

• Chamonix

• Villars Sur Ollon

• Avoriaz

• Les Deux Alpes

If ever askes about the reason of the closing, here are some talking points:

Those resorts were not fitting anymore the standards we follow in order to ensure to our clients the best

experience

We were not able to undertake some renovations in those resorts as the facilities were not ours

On the other hand, we are opening a new ski resort this year (Arcs Panorama), and we opened two last

year (Samoens in the French Alps, and Tomamu in Japan)

Page 30: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

4 Ski resorts are closing this year

Alternative ski resorts based on location, target and special features

Avoriaz, France (AVOC) Chamonix Mont-Blanc,

France (CHAC) Les Deux Alpes, France

(DALC) Villars sur Ollon,

Switzerland (VSOC)

PERMANENT CLOSURE FOR W19

- Samoens Morillon (GMAC)

ALTERNATIVES

LOCATION - Samoens Morillon (GMAC)

- Alpe d’Huez La Sarenne (SCHC)

TARGET Family with teens (no kids clubs): - Val Thorens Sensations

(VTHC) - Méribel l’Antarès (MANC) - Val d’Isère (VISC)

Vacation without kids: - Val Thorens Sensations

(VTHC) - Méribel l’Antarès (MANC) - Val d’Isère (VISC) - Arcs Extrême (AEXC)

Family with Mini Club: - Valmorel (VMOC) - Peisey – Vallandry (PVAC) - Samoens Morillon (GMAC) - Arcs Panorama (ARPC)

Family with clubs for all: - Samoens Morillon (GMAC) - Arcs Panorama (ARPC) - Valmorel (VMOC) - Peisey – Vallandry (PVAC)

SPECIAL FEATURES

Resorts with large ski domains for good skiers: Val Thorens , Arcs Panorama, Peisey Vallandry, Val d’Isère, Pragelato, Méribel l’Antarés

Large choice of non-ski activities: Arcs Panorama, Val d’Isère, Pragelato, Valmorel, Val Thorens Sensations, Méribel l’Antarés

Culture & discovery: Pragelato, Méribel Antarés, Val d’Isère,

Luxury options 5T: Arcs Panorama, Valmorel, Val d’Isère

- Serre-Chevalier (AHSC)

- Samoens (GMAC)

- Cervinia, Italy (CERC)

Family with Mini & Junior: - Tignes Val Claret (TVCC) - Pragelato Vialattea (PRAC)

Or with Babies:

- Samoens Morillon (GMAC) - Arcs Panorama (ARPC) - Valmorel (VMOC)

Page 31: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

Reminder W18:

Opening of Samoens – Morillon in French Alps

A 4 Tridents family-friendly resort

located in a preserved natural site at the heart of the Grand Massif ski domain

with a panoramic view of the mountains and great accessibility (1h15 from Geneva)

An authentic mountain experience with modern amenities and design.

- Easy access, only 1h15

from Geneva

- At the heart of the Grand

Massif ski domain

- A panoramic view of the

mountains

Exceptional location 1

- Unique ski domain

- Large choice of activities

- Hassle-free ski

experience

The best

ski experience 2

- Beautiful surroundings

- ‘Savoyard’ gourmet dining

offered

- Warm design in a ‘Chalet’

spirit

Trendy & authentic lifestyle

experience 3

- Complete range of childcare

- Ski experience adapted to

families

- Family-only restaurant

Innovative

family-friendly offerings 4

- Spa by Carita

- Wellness area with sauna,

steam bath, indoor & outdoor

pools

- Trendy workout offered

Wellness in a cocooning

& modern atmosphere 5

Unique selling points

Page 32: All-inclusive ski resorts - Club Med Travel Agent Portal€¦ · The best ski experience Club Med pioneered the all-inclusive ski vacations – since 1956 (more than 60 years ago!)

If you have any questions please contact:

[email protected]