all in english for rakuten
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TRANSCRIPT
All in English for Rakuten – Target or just a dream?
Writing for the world place – Fall 2011
s1170267 Nguyen Tat Thang
Content
• Big Name: Rakuten
• Globalization
• Roadmap
• Bold decision for Japanese Company
Big Name
• Rakuten: the biggest online shopping mall in Japan in present.
• Rakuten's 2010 revenues were $4.2 billion (JPY 346.1 billion) with operating profits of approximately $782M (JPY 63.7 billion), suggesting 18.6% gross profit.
Globalization
Fast retailing* net sale (billion yen) (left)
Rakuten net sale (billion yen) (left)
Fast retailing ratio of overseas sales to net sales (percents) (right)
* Fast retailing: operator of Uniqlo casual clothing store chain. Both Fast retailing and Rakuten is relatively young.
Globalization
• Rakuten has opened offices in a numerous Asian country, Europe and the US.
• It make headlines just today with the $250M acquisition of Buy.com, a California- based shopping portal with a large American and European customer base.
Roadmap
• The captain:
Hiroshi Mikitani – has MBA
from Harvard.
• President Mikitani is fluent in
English and is very charismatic,
analysts say.
Roadmap
Cafeteria go fist: make menu English
All meeting with foreigner customer will be English
All internal meetings will be in English whether foreigners are present or not.
2012
All employee can’t use English efficiently will be fired
English become official language
Bold decision for Japanese Company
• Problem of English with Japanese.• Average TOEFL test score:
India – 84 Japan – 65
Bangladesh – 83 Germany – 97
France – 88
Reference
• http://asiajin.com/blog/2010/05/21/english-please-rakuten-bans-japanese-as-corporate-language-from-internal-meetings/• http://fukumimi.wordpress.com/2007/12/18/rakut
en-launches-english-language-site-sort-of/
• http://www.japantimes.co.jp/text/nn20100716f1.html
• http://injapan.gaijinpot.com/2010/07/20/rakutens-decision-on-english-not-welcomed/