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1The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

The "Son" and Rainbow - June 20th, 20092

Customer – who are you ?1

Customer – your needs ?2

Customer – you will be satisfied !3

The most importance4

All for Customers

Customer means all

3 The "Son" and Rainbow - June 20th, 2009

Customer – who are you ?1

CustomerCustomer

TSCTSC

SalesSales

ManagementManagement

CustomerCustomerCustomerCustomer

TSCTSC

SalesSales

ManagementManagement

All for Customers

Customer means all

4 The "Son" and Rainbow - June 20th, 2009

Customer – your needs ?2

Delivery

Price

Product

Services

5 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

Customer – you will be satisfied !3

6 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

Customer – you will be satisfied !3

7 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

Customer – you will be satisfied !3

- Fast & Efficient feedback

- Test & technical advising

- Listen . Understand . Action

- Regular & right time visit

8 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

- Attitude

Customer – you will be satisfied !3

- Fast & accurate

- Incentive scheme

- Customer care

9 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

Customer – you will be satisfied !3

10 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

Delivery

Price

Services

Product

11 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

The most importance4

Customer

TSC

Sales

Management

The most importance !

12 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

The most importance !

13 The "Son" and Rainbow - June 20th, 2009

All for Customers

Customer means all

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14The "Son" and Rainbow - June 20th, 2009