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July 7, 2020 All About the Online Proctored GED ® Test Scott Salesses Regional Manager, State Relationships CT Turner Vice President, Global Operations & Government Relations

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Page 1: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

July 7, 2020

All About the Online Proctored GED® Test

Scott SalessesRegional Manager,

State Relationships

CT TurnerVice President, Global

Operations & Government

Relations

Page 2: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Agenda Topics

Testing During the Pandemic• The National Situation

• Online Proctored GED® Test Pilot

• Policy Information & Differences

• Scheduling an OP GED® Test, Resources• Test-taker scheduling experience

• Educators and Student Resources

• Using GED Manager with OP

2 GED.COM

Page 3: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

The National Situation

• Availability of in-person GED®/HSE testing severely limited

during the pandemic due to stay at home orders, etc.

• Re-opening status of in-person testing varies greatly from state

to state and even areas within some states

• These are the busiest months for GED testing and many

thousands of individuals have been without a good option to test

• Many individuals are likely wary of an in-person testing due to

health concerns, even when it is available

3 GED.com

Page 4: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Online Proctored (OP) GED® Test Pilot –The Basics

• Test-takers can take the GED test from the comfort of their home or other location that meets the criteria

• Why? To create a pressure relief valve and provide more access to those ready to test and move on with the next steps in their life

• What is it? The GED test is delivered online and is continually monitored by a trained proctor and A.I.

• Who is administering the test? GED Testing Service is contracting with OnVUE to deliver the Online Proctored GED exams.

• We are not moving away from the traditional in-person test center model.

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Page 5: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Online Proctored Testing Considerations

We are using a pilot approach because:

• Of timeliness - intense pressure to have an option available as soon as possible.

• There are certain aspects we don’t have available yet, but will have available in the next 1-2 months

• Security of the test is always a concern and especially so with a brand new delivery method

• We are just beginning to understand the appetite for participation & how students will react to O.P.

• The OP GED Test Pilot started in late May & we have expanded access as quickly as possible. More than 1,500 individuals to date have taken an OP GED test nationally, with hundereds becoming GED grads

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Page 6: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Taking an OP GED Test: How it Works

• Students register and schedule their OP test via their ged.com account

• Students must earn a score of 145 or higher on the GED Ready test within the past 60 days in any subject area(s) they wish to take via OP

• Requires a laptop or computer with a camera/microphone and stable internet connection.

• Must be in an enclosed room with a door than can be shut, quiet environment, no other individuals in the room

• Appointments are available 24/7

• OP test scores will be available within a couple of hours after testing if not sooner

• Students must complete a system check at the time of their appointment to ensure their system will support delivery of an OP exam.

https://ged.com/educators_admins/test_admin/

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Page 7: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

What Students Will Be Eligible: Policy Highlights

• Must be 18 year or older to take an OP GED test

• Must score 145 or higher on the GED Ready test within the past

60 days in the subject area(s) you wish to take via OP – GED

Ready is 50% off per subject until July 15th

• OP GED test is available in English during the pilot. A Spanish

version will come later this summer.

• Test accommodations aren’t available during the pilot

• Requires a laptop or computer with a camera/microphone and stable internet connection.

• Must be in an enclosed room with a door than can be shut, quiet environment, no other individuals in the room

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Page 8: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Policy Highlights Continued

Students will not be allowed to retake exams on O.P. during the pilot phase

• Retakes, after taking an O.P. test, must be done in a physical T.C.

• Students cannot retake exams on O.P. if they have passed that test subject, or if they have previously earned a GED credential/diploma.

Students may cancel or reschedule, with a full refund of test fees up until 30 minutes before their scheduled testing time.

• Cancellations can be done via their GED.com account or by calling the Call Center

No-shows. Students who do not start their exam check-

in/exam within the 15 minute grace period after their

appointment time will be deemed a no-show and will forfeit

any exam fees.

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Page 9: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Policy Highlights –Check-in ID Requirements

Students, when checking in, must provide a picture (captured at the time of check-in), a picture of their photo ID, and pictures of their workspace used for testing

• IDs must be government issued. We are allowing expired IDs due to the pandemic

• They must include name, DOB, signature and photograph

• Primary forms of ID accepted include:• Passport

• Driver’s license

• Learner’s permit

• National/State/Country identification card

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Page 10: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Policy Highlights –Calculator, White Board, Unscheduled Breaks

➢Only the on-screen calculator may be used with O.P. tests• Handheld calculators are not allowed for security purposes

• The on-screen calculator is the same as that on GED Ready, and on the computer-based testing tutorial (link provided on resource slides)

➢Only the on-screen “scratch pad” can be used with O.P. tests• Students cannot use physical scratch paper or dry erase boards

➢Students may not take unscheduled breaks during the exam• Doing so will result in test invalidation

• Scheduled breaks, as outlined in GED testing policies, continue to be allowed

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Page 11: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc
Page 12: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

OnVUE Onscreen Whiteboard –About Page – Coming Late July

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Page 13: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

GED Ready Help & Preparing Your Students

• Make your students aware of the OP testing option

• Educators can help ensure students who need OP testing be prepared by having a GED Ready score of 145 or higher

• Making students aware of OP test resources

• We highly recommend students run a system check prior to scheduling an OP test appointment

• GED test vouchers that were utilized for in-person testing will work for payment with an OP test as well

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Page 14: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

OP GED Test After the Initial Pilot Phase

• We will have a Spanish version (August)

• Additional testing accommodations will be available (late

July or August)

• We expect we will have a process for 16 & 17 years olds to

test via OP (late July or August)

• *Policies and eligibility will vary by state

• Each state will let us know what role they want OP GED

testing to have after this initial pilot phase

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Page 15: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

RESOURCES & ADDITIONAL

INFORMATION

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Page 16: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

GED Ready® 50% Off Promotion

• Started late May

• Runs through July 15

• All students are eligible for promotion

• Applied automatically in Shopping Cart

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Page 17: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Online Proctored Tests - OnVUE

You can filter by OnVUE to see all the students taking online proctored tests within your program.

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Page 18: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Educator & Administrator Resources Page

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http://test-ged-wp.pantheonsite.io/educators_admins/covid-19-educator-support/

Page 19: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Resources – Online Proctored GED Test Pilot

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• Remember to visit the website for:• Webinar recordings and slides

• Fully system check link

• List of states by pilot phase

• O.P. pilot policy differences highlights one-pager

https://ged.com/educators_admins/test_admin/ l

Page 20: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

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Resource – Online Proctored GED Test Pilot Policy Differences Fact Sheet

Page 21: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Resources – Professional Development & Tuesdays for Teachers Recordings

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https://ged.com/educators_admins/teaching/professional_development/

Page 22: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Virtual Calculator Link –Same Calculator Built into GED Ready & Tutorial

https://ged.com/calculator_tutorial

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Page 23: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Experience OverviewOnline proctored GED® test pilot Live Demo & Screenshots

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Page 24: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

OV Eligible Student Scores Green on GED Ready Test

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Page 25: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Also Sees This Activity Card When Scrolling Down Dashboard

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Activity card for students that are flagged for OnVUE testing.

Page 26: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Clicks Schedule Test & Sees Testing Options

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Page 27: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

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Student Clicks Learn More About Online GED Testing

Page 28: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

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Page 29: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

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Page 30: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

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Page 31: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

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Page 32: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

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Page 33: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Shows When Student Clicks Schedule Online Test – If No Residency Rule

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Page 34: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Selects Appointment Date & Time

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Page 35: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Reviews Appointment Details & GEDTS Policies Pop-Up

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Page 36: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Chooses Method of Payment

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Page 37: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Shows If a Student Enters 100% Promo Code, Student Clicks Next

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Page 38: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Activity Card Student Sees On Day of Test -Student Clicks “Launch”

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Page 39: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Clicks Prepare Workspace & Sees About Page

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Page 40: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Clicks “Begin Exam”

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Page 41: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Check-In Process Begins: Student Copies Access Code & Downloads OnVUE Software

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This photo is taken from the system test. During the actual test there are only 2 steps, the first is not present.

Page 42: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Enters Access Code & Mobile Phone Number

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Page 43: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Verifies Age & Begins System Check

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Page 44: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Passes System Check & Clicks Next

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Page 45: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Chooses Mobile For Photo Capture

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Page 46: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Enters Mobile Number

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Page 47: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Is Now Following Photo Capture Instructions On Their Mobile

These Instructions Appear on Mobile After ID Photos Taken

• Ensure you are not disturbed by anyone.

• Clear notes, note-taking boards and equipment.

• Disconnect extra monitors, projectors and televisions.

• Place food and smoking equipment out of sight.

• Move electronic devices, headphones and watches out of arm's reach

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Page 48: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

After Uploading Photos Student Directed to Click Refresh Onscreen

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Page 49: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Is Reminded of Exam Rules & Must Agree

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• No one is permitted in your work area for any reason

• You may not leave your work area for any reason

• You cannot use scratch paper, take physical notes or talk

• Place mobiles, headphones and watches out of reach

• Food, drinks, smoking and gum are prohibited

I agree that breaking these rules will result in my exam being revoked

Page 50: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Clicks Next & Can Now Launch Exam

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Close all applications running on your computer, except for OnVUE

All other applications on your machine must be shut down, web browsers, messaging apps and virtual machines

Once you have closed all other applications, click the “Launch exam” button

Page 51: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Student Clicks “Launch Exam” & Is Now Waiting for a Proctor

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Page 52: All About the Online Proctored GED Test · The National Situation •Availability of in-person GED®/HSE testing severely limited during the pandemic due to stay at home orders, etc

Contact Information:

[email protected]