‘Live or work’ – Over 800,000 people

+ Any tenant of a RSL in Scotland

8,156 adult members

1750 junior depositors

1. A different type of partner?

1. Mutual?

2. Financial security?

3. Track record?

2. Product offering?

1. Reach to lower income customers?

2. Competitive products (loans, savings/ benefits)?

Why introduce tenants or employees?

• £5m in assets

• £4.5m in shares/savings

• £3.5m in loans

• £26 million loaned to members

since 1995

• 12 staff

• Highest profile location of

any CU in the UK

• Shares Account

• Savings Account (2%)

• Junior Account (4%)

• Christmas Savings

• Mortgages

• Bill Payment Service

What can Pollok Credit Union offer?

What can Pollok Credit Union offer? – In

Development

Credit Union Save-it Project

• Private Tenants research

• Member Survey

• Discussions with Partners

• Development Phase

What does it look like?

Our System

Our Offering Gold Silver Bronze

F2F interview Yes No No

Tenant open days 4 per year 2 per year No

Prepaid card included Yes Yes £3.50

Tenant Overdraft* £500 £250 £0

Dedicated PCU staff Yes No No

Same day transfer Yes Yes No – BACS Payment

Staff membership Free £2.50 £5.00

Staff Instant loans Yes Yes Yes

Staff training Free £2,000 £3,500

Initial Cost per member £39 £20 £10

Cost per member per

month

£5 £5 £5

Review Meetings Quarterly Six monthly Annually

*Maximum Amount Available. Subject to Status. Terms and Conditions Apply

To Recap….

• Use of Dedicated

PCU staff

• Same Day Transfer

(on gold and silver)

• Tailored Service

• Partnership Approach

Questions