aligning community management with workplace culture
Post on 22-Jan-2017
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Aligning community management with workplace culture
Maddie Grantfounding partner, WorkXO author, Humanize and When Millennials Take Over
Definition of culture Whats the culture of your
organization / your community? Alignment with strategy / content /
whats it like in your workplace?
the collection of words, actions, thoughts, and stuff that clarify and reinforce what is truly valued inside an organization.
Developing a language and vocabulary to describe culture in the 21st century
O R G A N I Z AT I O NH U M A N
a culture that aligns what is valued with what drives success.
Whats the culture in your organization?
Whats the culture in your community?
Aligning culture with community management - review last 3 days
How does your organizations culture affect how you might approach strategy, content, or engagement?
whats the culture of this Fellows community?
Community Managers are essentially a single connection point through which we connect an organic, dynamic, human system (the online community) with a structured, hierarchical, and impersonal machine (the organization). This is more evidence that becoming a social organization requires more than adopting new technology solutions. We have to lead and manage in different ways, and we should all be increasing the sensitivity of our radars internallylooking for the stress or frustration that is emerging due to the new demands of social business.