alicia edwards resume
TRANSCRIPT
Alicia Edwards 6050 Oakland Hills Dr. #114
Fort Worth, TX 76112
[email protected] - (682)219-8932
Authorized to work in the US for any employer
Objective A Customer Service position that will open doors for an exciting career.
Professional Profile Extremely motivated and ambitious professional with over 7 years of direct
customer service experience.
Truly enjoys helping others, solving issues, and reaching goals through excellent customer service and teamwork.
Honest, hard-working, and dependable; Eager to learn; Not easily deterred.
Work History Server – Olive Garden – Grapevine, TX – July 2015 to Present
Greet/seat guests; take beverage/food orders; deliver drinks/entrees; payout guests in a
timely manner; maintain store cleanliness.
Bartender – Roscoe's NY Diner – Grapevine, TX – May 2015 to June 2015
Set up bar area; greet/seat guests; take drink/food orders and deliver meals in a timely
manner; prepare all alcoholic beverages according to company recipes and TAB guidelines;
maintain cleanliness.
Trainer – Plucker’s – Grapevine, TX – November 2013 to May 2015
Train new employees on company standards and "The Plucker’s Way" by using
trainer/trainee handbooks; Follow set training and testing schedule to determine knowledge
and ability; Provide constructive criticism and helpful insight to all employees, even after
training is completed; Hold self and all employees accountable to the highest standard.
Cashier, Expo, Bartender – Coyote Drive-In – Fort Worth, TX – May 2013 to October 2013
Set up concession or bar area; ring in and payout customer orders; prepare all alcoholic
beverages according to company recipes and TAB guidelines; expedite food orders;
maintain cleanliness.
Maid – Pampered House – Kennedale, TX – June 2012 to October 2013
Clean houses according to client's individual profile, (deep clean, basic clean, move in/out
clean); deposit client payments into company account; self-managed as an independent
contractor; responsible for schedule and all supplies.
Server, Bartender – Houlihan's – Fort Worth, TX – September 2012 to July 2013
Set up server or bar areas; greet/seat guests; take drink/food orders and deliver meals in a
timely manner; prepare all alcoholic beverages according to company recipes and TAB
guidelines; maintain cleanliness.
Server – Chill Sports Bar – Grapevine, TX – April 2012 to September 2012
Set up server area, greet/seat guests, take drink/food orders and deliver meals in a timely
manner, maintain cleanliness.
Server, Bartender – Genghis Grill – Fort Worth, TX – March 2011 to April 2012
Set up server or bar areas; greet/seat guests; take drink/food orders and deliver meals in a
timely manner; prepare all alcoholic beverages according to company recipes and TAB
guidelines; maintain cleanliness.
Front End Supervisor – Kroger Co. - Haltom City, TX – August 2008 to April 2011
Supervised all front-end employees, including cashiers, baggers, customer service desk, and
maintenance personnel; conduct all customer service transactions, including bill payments,
Western Union, returns/exchanges, etc.; perform all till audits and cash drops at scheduled
times.
Education High School Diploma
Haltom High School – Haltom City, TX
2005 to 2009