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ALFRA Consulting | Developing Partners

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Page 1: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Page 2: Alfra consulting brochure

ALFRA Consulting | Developing Partners

ALFRA Consulting is committed to deliver integrated solutions to support companies that wish a breakthrough transformation, through world class training and development programs , consulting services, over 300 Lean & Six Sigma trainees have been certified through ALFRA consulting and the Institute of Industrial Engineering (USA based in Atlanta) and more than 5,000 professionals at all organizational levels have been trained on Lean Thinking and Operational Excellence methodologies.

•Our customers portfolio is integrated for more than 80 different companies from different industrial sectors.

• We have International presence on North & Latin America, Europe and Asia Region

•Our Operational Excellence programs covers : -Lean Thinking -Six Sigma -Theory of Constraints And other breakthrough thinking solutions

Page 3: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Liker Lean Advisors is our consulting division 100% dedicated to practice Toyota principles on Toyota Production System through the “Toyota Way” methodology. ALFRA Consulting group is a licensed affiliate of The Shingo Institute, in order to provide and manage Shingo Institute educational products, helping meet the growing demand by using management technologies and consulting for the productivity of companies in Mexico. Since its foundation, Tecnológico de Monterrey has lived a continuous innovation process to respond to the educational demands that emerge from social, economical, scientific, labor and technological changes, and to the challenges that the country development faces.

ALFRA Consulting has strong business partners and international institutes to deliver value and solutions to our customers around the world.

Opex Academy is a ALFRA Consulting Business Partner to provide consulting and training in operational excellence through Shingo Prize Institute.

Page 4: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Tecnología Profesional is a Consulting Company based in Costa Rica offering World Class solutions in the area of Consulting in Central America and Peru. W3 Group LLC, is a globally recognized consulting and training group. Its expertise in the teaching and organizational deployment of the Improvement Kata and Coaching Kata, defined in the book “Toyota Kata” by Mike Rother. CGP provide training and consulting in Lean Manufacturing and Six Sigma to support customers operations with the highest customer expectatives. The IIE (Institute of Industrial Engineers) is the largest industrial engineering institute world wide, based on Atlanta,USA

Page 5: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Page 6: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Jeffrey K. Liker Executive Advisor for ALFRA Consulting International Best Seller with “The Toyota Way”

Edgar Cárdenas Lean Division Director Lean Enterprise Consultant

Ritsuo Shingo Executive Advisor for ALFRA Consulting Former Executive President of Toyota China and Hino Motors China

Bill Costantino Associate Executive Advisor for ALFRA Consulting W3 Group, Ambassador for Toyota KATA

Gustavo Varela Six Sigma Division Director Master Black Belt Six Sigma

Mike Hoseus Executive Advisor for ALFRA Consulting Former Executive Plant Manager of Toyota Kentucky

Arturo Medellin Consulting Division Director Lean Supply Chain Expert

Francisco Ocejo Managing Director The Toyota Way Practitioner

Abel Gómez Operational Excellence Models Senior Director Shingo Prize Expert

Arturo Reveles Lean Enterprise Consultant

Manuel López Lean IT and ERP Expert Consultant Director

Daniel Quiroz Production Operational Excellence Consultant

Page 7: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Estefanía Salazar Graphic Designer

Brenda Narváez Shingo Institute Affiliate Trainning Manager

Alejandra Lazcano Alfra business & training representative

Claudia Martínez Shingo Institure Affiliate Consultor Lean Jr.

Cecilia Carmona Lean & Six Sigma Management Program Manager

Lidia Flores Lean Practitioner Jr Consultant

Thelma Guerrero Customer Service Finance Support

Page 8: Alfra consulting brochure

ALFRA Consulting | Developing Partners

• Lean Leadership: With Jeff Liker & Gary Convis • Top Management Behaviors With Ritsuo Shingo • Toyota Kata With Bill Costantino

•On site Training •Multimedia Training •Open Trainings

•Cultural Transformation •Strategic Planning •Quality Improvement •Process Improvement •Coaching Top Management

• Top Management development • Middle Management development • School- Enterprise Acceleration Program

Page 9: Alfra consulting brochure

ALFRA Consulting | Developing Partners

One of the first steps in moving from expert-driven lean tools to building a culture of continuous excellence is to understand the gaps between where you are and where you could be. This requires a vision and a realistic assessment of your current reality. The assessment we have designed focuses holistically on the 4P model of the Toyota Way.

This approach aims to explain management team the structure and deployment strategy for the initial phases of a lean transformation, coaching them in which systems must be deployed and which triggers must be developed.

The Improvement Kata and Coaching Kata course is for organizations that want to develop a culture of continuous improvement, adaptation, and even innovation, transferring the knowledge in the fundamentals of how to apply practice and coaching routines in your organization

Page 10: Alfra consulting brochure

ALFRA Consulting | Developing Partners

We offer a wide variety of solutions for the development of associates focused and tailored to the specific needs of our clients, never leaving out our core principles that lead to the development of a world class enterprise.

Open & On Site Training Tailored training to specific requirements

Toyota Kata Training Lean Strategy Deployment Lean Areas Functional Applications Lean Supply Chain Six Sigma GB, BB & MBB Thinking Process Theory of Constraints The Toyota Way Assessment Model Among Others

Multimedia Online Training Flexible & scalable online training Six Sigma´s Green Belt & Black Belt

Lean Enterprise Development Program:

•Lean Manufacturing •Lean Leadership •Lean supply Chain •Practical Examples of the Toyota Way •Lean Deployment Overview •Lean Office Overview

Top Management Seminars Cultural Management Experiences

Problem Solving with Mike Hoseus Ritsuo Shingo Gemba Practice Lean Leadership outside Toyota Coaching into the Toyota Kata Role of the Management in a Lean Transformation Lean CFO

Page 11: Alfra consulting brochure

ALFRA Consulting | Developing Partners

IIE: Founded in 1948, the Institute of Industrial Engineers (IIE)is a global nonprofit organization and the world’s largest professional society dedicated solely to the support of the industrial engineering profession and individuals involved with improving quality and productivity. ALFRA Consulting maintains a bidirectional partnership with the IIE in the Latin American region to develop professionals and enterprises. Available Certifications:

•Lean Manufacturing Practitioner •Lean Office Practitioner •Six Sigma Green Belt •Six Sigma Black Belt •Six Sigma Champion

Optionally we train and develop our costumer´s associates in order to reach international credentials from global institutes and associations:

Website: www.iienet2.org

ASQ Mexico: Created more than 60 years, the American Society for Quality (ASQ) is the community of experts for all those interested in learning and using tools and concepts of quality. We also offer our costumers the guidance to apply for ASQ’s Certifications process for:

•Six Sigma Green Belt •Six Sigma Black Belt

Website www.asq.com.mx

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ALFRA Consulting | Developing Partners

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ALFRA Consulting | Developing Partners

-Industrial and Systems Engineer graduated from Tec de Monterrey -ALFRA Consulting´s General Director, a company specialized in consulting and training, with the participation of Senior Consultants, researchers ¨Best Seller¨ and former Toyota´s Regional Vice-President. -Former Lean Manufacturing Manager for Celestica in Reynosa, Mexico. A company with 250 million in sales annually. -Former WCM Leader for Celestica in Monterrey, Mexico. A company with 1 billion in sales annually. - Trained over 5000 people in Lean Manufacturing. - Has certified to the IIE, USA over 300 Engineers, Managers and Directors. -Key consulting Knowledge in Lean Manufacturing- Six-Sigma- TOC – Strategic Planning. -Certified Black Belt certified by the IIE Atlanta, Georgia, USA. -RE-Certified by the IIE Atlanta, Georgia, USA. -Knowledge in the Shingo Prize Model. -Current Senior Lean Consultant Transformation in large companies which are implementing cultural change through the Toyota Way. - Keynote Speaker-Lean Manufacturing for various conferences in Mexico. -Designer of a Lean Simulator for educational purposes. -Have conducted Strategic Planning Studies at the University of Essex, England.

Francisco Javier Ocejo González ALFRA Managing Director Lean Enterprise Consultant Experience in Canada, USA, Mexico, Central America & Europe

+10 Year of Lean Experiance Expertise in Toyota Way, Toyota Kata, Shingo Prize, Lean Leadership. Champion & Black Belt Six Sigma

Page 15: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Edgar I. Cardenas Sánchez Lean Division Director Lean Enterprise Consultant International experience (Americas & Europe) in operational excellence deployment & training, for manufacturing & transactional environments, helping several costumers to develop people & processes on their lean transformation journey , in several industry sectors including: Electronic Manufacturing, Food, Financial services, Plastics, Automotive, Logistics services, among others.

•Certified Lean Practitioner by the IIE, Atlanta , Georgia •Certified Six Sigma´s Black Belt by the IIE, Atlanta , Georgia •Industrial Engineer degree from the U.A.N.L. Mexico •Co-developer of the Toyota Way assessment Model •Lean Office corporate trainer for several companies (manufacturing and services) •Depth training at OpEX Shingo Prize Model Assessment (2011 v.) •He has consulted several companies, driving improvement initiatives & projects using Lean principles and systems deployment. •Development Leader for the Lean Manufacturing E- Training and Lean Manufacturing Simulator Material •Operational Excellence speaker at Mexico IIE Conferences and Industrial engineering Summits. •He has trained on site in Lean Thinking over than 600 engineers and managers •Received development in Lean Leandership, Hoshin Kanri and Cultural change by PhD. Jeffrey Liker (The Toyota Way) & Gary Convis (Former VP at Toyota N.A. ) •Experience on Theory of Constraints to elevate systems throughput, also capable on Strategic Planning using TOC´s Thinking Process •Former Lean & Six Sigma Team Member for the RIM CFT from Celestica Monterrey. •Former Associated Financial Vice President for the Institute of Industrial Engineers (IIE) Mexico Region.

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ALFRA Consulting | Developing Partners

Ritsuo Shingo Executive Advisor for ALFRA Consulting

Former Executive President of Toyota China and Hino Motors China

Following his father’s footsteps, he has been very successful in the automotive industry. Mr. Shingo started his career with Toyota Motor Company in 1970, after earning a law degree from Waseda University. His father, Dr. Shigeo Shingo, distinguished himself as one of the world’s leading experts in improving manufacturing processes and he has been described as an “engineering genius” who helped create and write about many aspects of the revolutionary manufacturing practices which comprise the renowned Toyota Production System. •Spent more than 13 years in various roles in Toyota’s Legal, Public relations and Purchasing. • Spent 5 years in the US, at a Toyota Detroit Office as a purchasing agent and at Toyota Motor Kentucky, and then returned to the Purchasing Department in Japan. • Had worked for Toyota Mortor UK and then returnd to the China Dept. in Japan. • In 1998, had newly established the Toyota first JV in China, “Sichuan Toyota Motor” and became the first president of the JV. • Joined Hino Motors in 2004 and was appointed as an officer responsible for China. • In 2007, had newly established the JV between Hino Motors and Guang-Qi Motors and became the first president of the JV. • 2012/ Oct, President, “Institute Of Management Improvement”.

Page 17: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Abel Gómez Medina Operational Excellence Models Senior Director 10 years experience as a Plant Manager, Operations Manager, Production Manager and Quality Manager in Automotive, Appliances, Food Industries, Consumer Products and Agribusiness Assembly.

He has served as an instructor of methodologies such as: Six sigma Green Belt 7 Quality tools (Ishikawa, Scatter diagram, Pareto, Graphic XR, Histogram, list of problems and actions 8DS), Strategic Planning, Management Fundamentals, Toyota Methodologies (Lean Elements), Kan Ban , Poka Yoke, 5s, JIT, SMED (Quick change tooling), TPM (Total Productive Maintenance), VPM (Value Chain processes), FMEA, Analysis and Failure Mode Effect, Formation of High Performance Teams , Quality Systems, ISO 9000, ISO / TS 16949, audits, Assessments work environment, Management Skills Development, High Performance Teams

• Shingo Model Coach 2010-2013 • He has participated in the preparation of the 90% of companies recognized by Shingo Institute from

2012 to 2013 • He served as Director Shingo Prize Mexico • Operations Manager of the Table Group and Fandeli Group, Plant Manager in CW Industries • Project Leader Quality Stoves Mabe San Luis Potosi. • Executive Coach certified by International Community of Coaching, Evaluation of State Award for

Competitiveness and Instructor certificate TetraMap methodology, methodology defining preferences and behavior through observable behaviors Trainer to Trainees of the Shingo Prize Model.

• MBA with a concentration in Marketing and Sales. • Has given advise to many companies such as:

-ETHICON -Visteon -Johnson Controls -MABE

-Mei -Starkey -REXAM -Rockwell

-DAIMLER -HANES -SUPERIOR -Pisa Farm

-PyMPSA -Kellog’s -EATON -VITRO

-CROWN -PENTAIR -COMEX -NEMAK

-SISAMEX -STANT -ThyssenKrupp -ALCOA

-FICOSA -PANDUIT

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ALFRA Consulting | Developing Partners

Educación Black Belt Certificado por Philips Lighting, New Jersey, USA, May 2001 Master Black Belt Certificado por ITESM, 2006 Master en Administración, EGAII, 200 Harvard Management Training, 2011 Experiencia 18 años de experiencia profesional en Mfg., Calidad y Mejora Continua. 14 años de experiencia como Líder de Despliegue de Mejora Continua. 10 años de experiencia como Staff de Vice/Presidencia. En compañías de Clase Mundial: Nortel, Motor Wheel, Eastman Kodak, Philips, Dal-Tile. Logros Liderar programas de Mejora Continua con ahorros de +$100M USD en +3,000 proyectos de reducción de costo en todas las áreas: D&D, Manufactura, Ingeniería, Calidad, Mantenimiento, Energía, Supply Chain, Ventas, Mercadotecnia, Finanzas, RH. Implementado Programas de Lean Six Sigma en distintos Sitios, adaptándolos a cada organización. Entrenador de +500 Black Belts, Green Belts y Yellow Belts. Experiencia Académica Conferencista en el ITESM y EGADE Profesor de Maestría en la Universidad Tec Milenio Profesor de la Escuela de Negocios ICAMI

Gustavo Varela Director Six Sigma Division Master Black Belt Six Sigma

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ALFRA Consulting | Developing Partners

• He has improved logistical and inventory systems to make them become World Class. • Since 2005, working as a VP for Basic Lean and Sr. Lean Practitioner for Optiprise having

successful implementations in Mexico, Brazil, Puerto Rico, India, England, Ireland and the US. Customers include CAT worldwide, Benteler, Brose, Hilti, FG Wilson, Perkins Engines, TBC Mexico, PROAN, among others.

• Worked for Delco Remy 8 years, as a Materials Manager, Projects and Sales, Operations Manager and Lean Coordinator,

• Operations Director, Corporate Materials Director for 3 plants and Plant Manager • for the Fabrication Facility, allowing Remy Mexico named Best Lean Plant in 2000. • Learned Lean Manufacturing from Leroy Morrow, Rick Harris and Earl Wilson as sensei’s. • Certified Master Lean Facilitator by the International Association of Lean Practitioners. • VP for Latin-America for Dr Liker’s The Toyota Way Academy and Liker Lean Advisors. • Keynote Speaker in several Conferences around the world about Lean Manufacturing and

Lean Supply Chain.

Arturo Medellin Director Consulting Division Lean Supply Chain Expert.

Page 20: Alfra consulting brochure

ALFRA Consulting | Developing Partners

Jeffrey K. Liker Executive Advisor for ALFRA Consulting International Best Seller with “The Toyota Way”

- Author of the international best-seller, The Toyota Way: 14 Management Principles from the World´s Greatest Manufacturer, McGraw Hill, 2004 which speaks to the underlying philosophy and principles that drive Toyota´s quality and efficiency-obsessed culture. The companion (with David Meier) Toyota Way Fieldbook, Mcgraw Hill, 2005 details how companies can learn from the Toyota Way principles. His book with Jim Morgan, The Toyota Product Development System, Productivity Press, 2006, is the first that details the product development side of Toyota. Two books deal with the people side of lean: (with David Meier), Toyota Talent: Developing exceptional people the Toyota Way (May, 2007) and (with Michael Hoseus) Toyota Culture: The Heart and Soul of the Toyota Way (January, 2008). - His articles and books have won nine Shingo Prizes for Research Excellence and The Toyota Way also won the 2005 Institute of Industrial Engineers Book of the Year Award and 2007 Sloan Industry Studies Book of the Year. - Frequent keynote speaker and consultant. - Recent clients include Alcatel-Lucent, Hertz, Caterpillar, AMD, Android, Areva, Rio Tinto Mining, Tenneco Automotive, Jacksonville Naval Air Depot, US Airforce Material Command, Johnson Controls, and Harley Davidson.

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ALFRA Consulting | Developing Partners

Bill Costantino Associate Executive Advisor for ALFRA Consulting W3 Group, Ambassador for Toyota KATA

Bill is the founder and Senior Partner for W3 Group, LLC. He was among the first 200 employees hired at Toyota’s Georgetown, KY, auto plant, where he was a group leader for 7 years. For the last 19 years, he has worked as an independent consultant, supporting companies in diverse industries making the leap to lean management. Bill’s five-year effort converting Cedar Works to lean manufacturing is summarized in a chapter of the book, Becoming Lean (Productivity Press). For the last four years, he has collaborated closely with Mike Rother, author of Toyota Kata. Rother and Costantino have developed and co-lead a variety of professional development seminars and workshops for the University of Michigan and Lean Enterprise Institute. Their focus is teaching the underlying philosophy, critical routines, and skill development of the Toyota Kata approach to management. Bill is an Ambassador for Toyota Kata and frequent lecturer and keynote speaker around the world. He is an adjunct faculty at Bainbridge Graduate Institute for the Sustainable Operations course, a guest lecturer at Grand Valley State University in Grand Rapids, MI, and a member of the Michigan Lean Consortium.

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ALFRA Consulting | Developing Partners

Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in Human Resource experience to CQPO. CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with education, business,

and community organizations. CQPO current projects with Toyota include New Hire selection and training process, Team Leader and Group Leader post promotion training, Quality Circle Leader and Manager training, and Global Problem Solving for all levels. Mike is an adjunct professor with the University of Kentucky’s Lean Manufacturing

Program. Mike is co author with Dr. Jeffery Liker (Author of the Toyota Way) of Toyota Culture. Mike is an adjunct professor with the University of Kentucky’s Center for Manufacturing and a member of the faculty of Lean Enterprise Institute. Mike is also president of Lean Culture Enterprises. Prior to CQPO, Mike was a corporate leader for 13 years at Toyota Motor Manufacturing’s Georgetown, Kentucky, plant both

in Human Resources and Manufacturing. As Assistant General Manager in Human Resources, his responsibilities

included personnel, safety, HR development, employee relations, benefits, training, and manufacturing/human resource teams for a plant of 8000 team members. His major initiative was development of the enhanced relationship between Human Resource and Manufacturing Mike’s operational responsibilities in manufacturing started in 1987 as a front line supervisor in

vehicle assembly. This included all aspects of safety, quality, productivity, cost and morale for operations. With experience as Assembly Plant Manager and eventually Assistant General Manager, his responsibilities increased to include both

assembly plants including operations, maintenance, and engineering. He is a Certified Trainer in Global Problem Solving & Waste Reduction, Standardized Work and Kaizen Events. .

Mike Hoseus Associate Executive Advisor for ALFRA Consulting

Ex toyota’s assembly plant manager

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ALFRA Consulting | Developing Partners

• Industrial Engineer, Instituto Tecnologico de Chihuahua 1990. • Certified in Environmental Health & Security. Universidad Autonoma de Chihuahua 1994. • Certified Lean Practitioner by the IIE, Atlanta , Georgia. 2011. Experience Background • Worked with worldwide Companies like, Celestica, Foxconn & Jabil. • Strong expertise in Operations, Production & Logistics Management, Inventory accuracy, Team work, People developer,

Agent of change and make things happen. • Specialist in implementation of Self Directed Teams, Visual Management, People engagement. • Experience as a trainer of Managers, Superintendents, Supervisors, Leaders, Production & support Teams, in

Entrepreneurial leaders, Lean Tools and Breakthrough thinking. • Certified Lean Practitioner by the IIE, Atlanta , Georgia. • Certified in Environmental, Hazardous Waste, Health and Security, Universidad Autonoma de Chihuahua. Achievements • Self Directed Teams program with 250 teams, with savings of $ 3M USD. Key metrics: Quality, Productivity, Scrap, TPM, OTDc

& OTDr. Customer Satisfaction wining the "Best Supplier" for Research In Motion world wide. 2011 and 2012. ADDITIONAL TRAINING AND CERTIFICATIONS Lean Manufacturing, 6 Sigma Green Belt, WCM 12 Core Modules , Breakthrough Thinking workshop APICS Basics of Supply Chain Management, Inventory Management, Just in time, BPM Bullet Proof Manager, SCM Supply Chain Management Diplomat, TOPS 8’ds, Team Oriented Problem Solving, SMW Synchronic Manufacturing Workshop, TOC Complex Problems Solution Workshop, Train the Trainers, O.D. Organizational Development, Effective Leadership, MSD , SPC Statistical Process Control, ISO 9000, TL9000, QS9000, TS 16949, SEMARNAP Regulations, STPS, PROFEPA, OSHA, EPA Regulations, Strategic Planning, Team Work Philosophy, Self Directed Work Teams, Leading, 5’s Methodology, SAP, BPCS, MRP, ORACLE, LIS, NDS, AS400, MP2 systems, Kan Ban, U cells, Ergonomic, TPM, TQM.

Daniel Quiroz Production Operational Excellence Consultant Leader with more than 15 years experience in Top Management Staff of world class Manufacturing Operations.

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ALFRA Consulting | Developing Partners

Arturo Reveles Márquez Lean Enterprise Consultant

+12 Years Lean Experience Master Black Belt Six Sigma Lean Enterprise and Six Sigma Consultant Experience in Mexico, USA, & Europe

Experience Background • Certified as a Lean Practitioner by Johnson Controls and Behr Germany, October 2006 & 2009 • Certified as a Six Sigma Master Black Belt by the ITESM and BMG. September 2009 • Grupo Industrial Saltillo, CI Manager • Behr Group. Coordinador del Sistema de Producción Behr. (BPS) • Experience as a Trainer of lean, quality and six sigma tools in different companies in Mexico plants • Cigueñales Mexicanos. Head of Continuous Improvement and Six Sigma. Kaizen Workshop Leader. • Implementation of various lean manufacturing tools such as 5s, standardized work, kaizen, proof of

error theory restrictions among others, as continuous improvement techniques for 2 plants. • Six Sigma Project Management with savings of more than $ 2.5 million annually. • Master at Universidad Iberoamericana, extension Saltillo, giving 6 sigma topics Mastery in Quality.

• INITIATIVES: • Founder and Director of Consultoria Global en productividad. • Teacher in six sigma and quality topics in the Universidad Iberoamericana • Panelis in different fórums in Universities like Insituto tecnológico de Durango, UIA and UAG

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ALFRA Consulting | Developing Partners

• Industrial Engineering and Management, Facultad de Ciencias Químicas, UANL. 2008-2013. ALFRA Consulting, World Class Manufacturing and Services S.A. de C.V. 2013 LEAN Coordinator Management of Lean Office , Lean Manufacturing and Lean Supply Chain, programs offered in classroom, online and in company for global customers. Procesos Térmicos y Especiales de México 2013 Buyer Jr. Search and control of suppliers that provide the material and tooling needed on the different areas of the plant. Make purchase orders and quotes. Implementation of the standard and documentation necessary for the material control. Navistar de México S. de R.L. de C.V. 2012- 2013 Lean Manufacturing Implementation of kanban system for the supply of material to the production line. Analysis of the space according to the part requirement to define adequate container size. Design of racks, making identification labels and kanban cards, updating system according to the changes. ALFRA Consulting, World Class Manufacturing and Services S.A. de C.V. 2011- 2012 Management Consulting and training in continuous improvement, quotes, documentation of administration processes, roster, contracts, buying, organization and logistics of training events and seminars; customer service.

Ing. Claudia Martínez +3 years of Experiance in Lean Enviorments Shingo Institure Affiliate Consultor Lean Jr.

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ALFRA Consulting | Developing Partners

•Certified Lean Practitioner by the IIE (Institute Industrial Engineering) • Professional experience in training and implementation of Lean tools. •Production Systems Engineering at the Universidad Autónoma de Tamaulipas, México. •Celestica of Reynosa, Customer Focused Team Member (2012-2013) Support in the area of operation in the management of KPI (Key Performance Indicators) as Revenue,

Credit, Processed units, received and shipped units. Reports for the costumer such as Pre-alerts shipment and Units Monitoring BER (Beyond Economical

Repair). •Celestica of Reynosa, Lean Practitioner (2011-2012) • Lean Manufacturing Training to Direct and Indirect labor. • Support and participation in Kaizen Blitz, Daily Kaizen and Kaizen Event organization. • Coordination of monthly review of Lean Manufacturing. • PDCA Training for Indirect labor of the company. • 5's System Implementation and execution of projects. •Projects in line balancing with a significant savings for the company, material consumption and recovery

components. •Jabil Global Services S.A. de C.V. RIM (Black Berry) (2009-2011) Support Receipt area, production lines and logistics flow charting, work instructions, visual aids,

quality alerts and deviations in the process and corrective actions.

Ing. Brenda Narvaez +6 years of Engineering and Lean Experiance Shingo Institute Affiliate Trainning Manager

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ALFRA Consulting | Developing Partners

[email protected]

www.alfraconsulting.com

Office: +52 81 80 58 07 38

Nuevo León, Mexico