alana bennett - rethinking your onboarding process
TRANSCRIPT
ONBOARDING
TRANSFORMED
Success is
our people
being their
best selves
WHO IS oOh!?
IN A TIME OF AD RESISTANT AND IN CONTROL CONSUMERS,
oOh! LETS THE ADVERTISER CONTROL THE EXPERIENCE.
CONSUMERS CAN’T HELP
CONSUMING oOh!
WE CAN’T BE
OUR UNIQUE
CULTURE
ONBOARDING –
BEFORE
ONBOARDING -
AFTER
WHY WAS IT
IMPORTANT FOR US
TO CHANGE?
WHAT DID WE WANT
TO ACHIEVE?
INTRODUCING
ENBOARDER
OUR PRINCIPLE IS
TO SIMPLIFY AND
ENGAGE
SO WANT TO SEE
WHAT IT LOOKS LIKE?
DEMO
AND THESE ARE SOME OF THE RESPONSES
3pm munchie:• Chocolate – this is the most common response• Carrot sticks & hummus• Coffee• Chips• Sultanas• Raw treat & coffee• Fruit
When have you been your best self and felt the most alive?• Travelling• Spending time with family • Pushing the physical boundaries• Cooking a beautiful meal• Continuous personal improvement – learning new skills
THE RESULTS SPEAK
FOR THEMSELVES
OUR RESULTS
Week 1 Check-in Answer
How would you rate your first week? 4.8 / 5
How ready are you for week 2? 5.0 / 5
How likely is it you would recommend oOh at a place to work? 9.6 / 10eNPS Score
100/100
Month 1 Check-in Answer
How would you rate your first month? 4.6 / 5
Do you believe you are building a good relationship with your mgr 5.0 / 5
How likely is it you would recommend oOh at a place to work? 9.6 / 10
Month 3 Check-in Answer
How would you rate your first three months? 4.5 / 5
Do you feel you are getting the opportunity to do your best work and be your best self?
100%Yes
How likely is it you would recommend oOh at a place to work? 9.5 / 10
eNPS Score
100/100
eNPS Score
100/100
What are our new
employees saying?
Questions?