Optimizing SaaS Application Delivery Performance, Reliability, and Security for Global SaaS Delivery

©2014 AKAMAI | FASTER FORWARDTM

Security, Performance, & Availability are top 3 concerns

Exoprise Cloud Trends Survey 2014 of IT and Business Managers

End-users have concerns when adopting SaaS

©2014 AKAMAI | FASTER FORWARDTM

Common challenges to SaaS Provider growth

1. Employee Adoption

2. User Experience (reduced abandonment)

3. Operational Efficiency

Streamline

Scale

Start

Gro

wth

Sta

ges

SaaS application owners need to focus on the end-user’s needs!

©2014 AKAMAI | FASTER FORWARDTM

Differentiate through focus on SaaS buyer needs

Availability & Reliability

Performance

Security

Expertise

Can my global users access my application 100% of the time?

Can this SaaS app deliver a world class experience on any device, anywhere, anytime?

Will my app, data, and users be protected against all types of attacks?

Does this SaaS provider have adequate expertise to deliver on the commitment?

“Buyers’ top concerns when considering SaaS are availability, reliability and fast deployment times. Vendors looking to get in the SaaS game should consider partnering with specialists to address these buyer concerns.” - Forrester

©2014 AKAMAI | FASTER FORWARDTM

Our Vision

To deliver on the promise of a hyperconnected world, where entertainment, business, and life are enabled to reach unimagined potential.

The ultimate in video quality over IP at scale

Instant web performance for any device, anywhere

A secure web Fast applications globally to business users

©2014 AKAMAI | FASTER FORWARDTM

Our Vision

Making the Internet business-ready for SaaS — fast, reliable, & secure.

The ultimate in video quality over IP at scale

Instant web performance for any device, anywhere

A secure web Fast applications globally to business users

©2014 AKAMAI | FASTER FORWARDTM

Improve & Secure SaaS Experiences

Edge closest to end-user

Edge closest to

origin

Scale Global reach – scale apps globally

Offload – Akamai serves as an extension of your infrastructure

Availability – Up and online 100% of the time

Massively Distributed – 160,000+ servers, 92 countries, 2,000+ locations

Load balancing – Across hosting and datacenter locations

Real-time Failover – between any data center environment

NetStorage – In country storage of personal and confidential data

Performance Accelerate - Faster responses

Prefetch - Anticipate requests

Reduce Requests - Fewer round trips

Minimize Payload - Fewer bytes

Expedite Rendering - Better perceived performance

Control Granular Reporting – gain deep,

customer-specific insights

Faster Provisioning – streamline the onboarding of new customers via APIs

SSL - scale secure domain use across customer base via APIs

Insight - Understand end-users

Logic - Empower edge & origin

Akamai Intelligent Platform

Security Always On – Secure apps at the edge

DNS - capacity to adsorb the largest attacks Blanket Protection – Full data center DDoS

protection

Expertise – Leverage Akamai security experts

©2014 AKAMAI | FASTER FORWARDTM

Manage Complex SaaS Environments With Ease

DC1: Private

data center

DC2: Public Cloud data center

DC3: Public Cloud data center

DC4: Acquisition data center

Edge closest to

origin

Edge closest to end-user

DNS Resolution: Akamai Fast DNS

SaaS App Acceleration: Akamai Alta

SaaS App Security: Akamai Kona Site

Defender

Cloud Storage: Akamai NetStorage

Global Load Balancing: Akamai GTM

Full data center DDoS protection: Akamai Prolexic

Real-time Failover: Akamai Cloud Balancing

Scale – Performance – Security – Control

©2014 AKAMAI | FASTER FORWARDTM

Akamai Empowers SaaS Providers

•  Scale •  Instantly enter new markets

•  Meet your SLAs to your customers

•  Reduce hosting costs

•  Performance •  Drive greater adoption and ongoing usage

•  Speed time-to-market

•  Security •  Protects customer data and ensures availability during an attack

•  Control •  Reduce operational costs

•  Gain deep, customer-specific insights

•  Gain access to world-class expertise on SaaS performance and security

Overcome buyer concerns upfront –

Onboard customers quickly and then provide world-class user experience

– Keep customer for life

©2014 AKAMAI | FASTER FORWARDTM

Akamai Knows SaaS

100+ More than 100 SaaS customers trust Akamai, companies of all sizes in a wide range of application categories

18/20 18 of top 20, and 27 of top 50 global SaaS companies trust Akamai*

*Based on SaaS Revenue Component of Top 100 Global Software Companies—PwC 2013

©2014 AKAMAI | FASTER FORWARDTM

Akamai is trusted by the world’s leading SaaS Providers

"The technology advances that Akamai provides are second to none. Akamai has a set of experts that help us design solutions that make our business profitable, and our customers happy." Jeff Brock, Senior Operations Manager, Cloud Platforms, Autodesk

"Akamai's massive network presence gives my technical and business teams confidence that we can take our application into any global market and deliver the needed level of performance." Jeff Darnton, Director of IT Operations, MINDBODY

"The solution set Akamai brings to the table is second to none in the marketplace, and what it can bring in terms of acceleration and security is something that we found truly unique, and matched the growth of our platform." Drew Garner, Director of Services Architecture, Concur

"With Akamai in place, our customers are happy because they can quickly access our application and transact business." Art Papas, Founder and CEO, Bullhorn