www.aja.com.my

The Management Systems Expert

Certified Once, Accepted Worldwide

AJA EQS CERTIFICATION

MS ISO/IEC 17021:2006 QS 29072008 CB 08

EMS 02052006 CB 06

AJA EQS CERTIFICATION (M) SDN BHD

Suite G701, Block G, Phileo Damansara 1, No. 9, Jalan 16/11, 46350 Petaling Jaya, Selangor, Malaysia.

Tel: 03-79551342 Fax: 03-79546485 Email : ajaeqs@pd.jaring.my

www.aja.com.my

AJA EQS CERTIFICATION (M) Sdn Bhd (AJA EQS), was established in 1999 by two local quality pioneers and is one of the leading certification body in the country and Asia Pacific. A home grown international certification body and training provider, AJA EQS is the first certification body to certify organizations overseas under Standards Malaysia accreditation. We are registered with Ministry of Finance since 2002 and have carried out audit for various government agencies on behalf of Malaysian Administration Modernization and Management Planning Unit (MAMPU). We look at relationship with clients as investment of time and excellence. Our reward is loyal and satisfied customers. AJA EQS has taken the existing registration approach and redefined it to improve our clients’ product or service quality and overall competiveness. From our service and oriented attitude to our value and added approach, it’s never long before our clients realize that their quality is our mission. We are committed to provide 2

nd party audits, 3

rd party

registration services and training to meet or exceed the needs and expectation of our clients. A partnership with AJA EQS means that we can customize our service to best meet your specific needs. We act as a one stop centre for Quality, Environmental, Occupational, Health & Safety, Food, Tourism and other international standards.

Since our establishment, we have remained committed to our mission and vision Advancing Certification & Training Services. Through out these years, we have continuously assessed our performance and moved forward to a practical common sense approach to Management Systems Certification and trainings. To date, we have certified and trained thousands of organization in various industries and standards worldwide. AJA EQS has assisted and certified organizations in achieving “first in the world status for international Standards”. AJA EQS has proven that the management System certification is more than a certificate. We could never have achieved and certified so many successes without the active support from our clients and we look forward to years of continuous success.

“Certified Once, Accepted Worldwide”

CELEBRATING OUR ACHIEVEMENTSCELEBRATING OUR ACHIEVEMENTS

THE COMPANYTHE COMPANY

www.aja.com.my

I

t is policy if AJA Malaysia to provide a full range of services as possible in order that cli-ents achieve any combination of registration / trainings without recourse to a number of registration bodies or training providers—we act as a ― one-stop-academy ― for inter-national standards. The result is a clear and objective promise to our clients, of what our quality service will mean to them. We provide a cost effective professional Certification & Training services, which minimizes disruption to the clients business by offering total flexible within the limitation

of our accreditation requirements. The integrity and professionalism of certification process can not be compromised. Other than this, our approach is to offer clients total flexibility whenever we can.

ISO 9001- Quality Managements System

ISO 14001- Environmental Management System

OHSAS 18001- Occupational, Health & Safety Management System

ISO 22000- Food Safety Management System

ISO 27001- Information Security Management System

ISO 10002- Customer Satisfaction/ Complaint Handling Management System

Sustainable Environmental Management System

IMS- Integrated Management Systems

Benchmarking – Supplier performance Certification

KPI- Key Performance Indicator.

AJA EQS offers an extensive suite of generic trainings by experienced practicing specialist (qualified auditors) to ensure the participants understand and enjoy the training. We provide generic in-house/public, traditional/ ―no frills‖ development training to suit your financial needs.

ISO 9001- Quality Managements System

ISO 14001- Environmental Management System

OHSAS 18001- Occupational, Health & Safety Management system

ISO 22000- Food Safety Management System

ISO 27001- Information Security Management System

ISO 10002- Customer Satisfaction/ Complaint Handling Management System

Sustainable Environmental Management System

IMS- Integrated Management System

Benchmarking – Supplier performance Certification

KPI- Key Performance Indicator

OUR SERVICESOUR SERVICES

CERTIFICATIONCERTIFICATION

TRAININGTRAINING

www.aja.com.my

Second Party Audits are commonly known as contractors/suppliers audits. With

increased emphasis on consistency of performance and adherence to company

procedures, it is important to assure that your suppliers, dealers and distributors are

well versed with your set of requirements. These audits can also include the assess-

ment of companies or divisions supplying goods or services to others within the same

group/subsidiaries.

AJA Malaysia will act as your ―eyes and ears ― to assure your contractors, suppliers or

stakeholders are maintaining the standards/requirement you have set. By not having

maintained your own staff of auditors, you will improve your bottom line significantly.

We provide you with the expertise when needed worldwide and as cost effective

solution.

Qualified Directors with more than 20 years of experience in certification and

training industry.

Trained and competent managers, auditors, administration and customer service

staff.

Common sense auditing approach.

Ensure impartiality is applied throughout the certification process.

Customizing services to meet customers needs.

Complimentary trainings to our clients.

Fast response

One – to – one Quality Clinic to help our clients to solve management system is-

sues.

Friendly and approachable staffs.

And lot more

A cost effective Certification Services which treats the customers with respect, is consistent in its approach, causes minimum disruption to the customers business and meets both the actual and perceived needs of the customer.

RESULTRESULT

MERITSMERITS

SECOND PARTY AUDITSECOND PARTY AUDIT

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SME plusSME plusSME plus Manufacturing & agro-based industries: Full-time employees not exceeding 200 OR with annual sales turnover not exceeding RM 50 M Services, primary agriculture and Information & Communication Technology (ICT) sectors: Full-time employees not exceeding 70 OR with annual sales turnover not ex-ceeding RM 20 M.

Development Training grants Double tax deduction on certification fee services

SilverSilverSilver (Certification or training services with > 2 < 5 subsidiaries)

25% waived of yearly certification registration fee Exclusive fixed manday rate for 2 cycles of certification Complimentary 3 seat public training every year 6 appointments of Complimentary Quality Clinic every year

Silver PlusSilver PlusSilver Plus (Certification and training services with > 2 < 5 subsidiaries)

25% waived of yearly certification registration fee Exclusive fixed manday rate for 2 cycles of certification Complimentary 5 seat public training every year 12 appointments of Complimentary Quality Clinic every year

GoldGoldGold (Certification or training services with > 5 subsidiaries)

50% waived of yearly registration fee Exclusive fixed manday rate for 3 cycles of certification Complimentary 1 day in-house training every year 12 appointments of Complimentary Quality Clinic every year

Gold PlusGold PlusGold Plus (Certification and training services with more than > 5 subsidiaries)

50% waived of yearly registration fee Exclusive fixed manday rate for 3 cycles of certification Complimentary 2 day in-house training every year

Unlimited appointments of Complimentary Quality Clinic every year

CORPORATE PACKAGECORPORATE PACKAGE

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Recipe for

SUCCESS & SUSTAINABILITY

Preparation Time: 2 -3 months Cooking Time: 2 -3 months

Preparation

Before commencing with certification, ensure there is substantial Senior Management support and commitment to the implementation of the appropriate standard.

Ingredients

Indentified Standard Top Management Support & Commitment (Financial & Human Resources) Team Leader Steering Committee (optional and if

required) Committed Staff Recognised Certification Body

(Preferred Certification Mark of Excellence)

Method

Acquire the relevant standard and all sector guidelines relevant to your industry if available. These can be obtained from Sector E Trade Associations, professional Institutions etc.

Decide on the scope of certification required and which parts of the company are to be certified. Review your existing system against the

requirements of the appropriate standard and guidelines and identify what needs to be done to comply with the standard. Use where ever you can the experiences of other certified companies in the same

industry. Identify the resources required to achieve

effective compliance. Decide whether there is sufficient expertise in house or the support of a consultant is required.

Commence generation and implementation of the documented management system.

Serving Suggestion

Contact AJA EQS Certification to discuss the certification process, approach and available incentives.

Preferred Mark of Excellence Preferred Mark of Excellence Preferred Mark of Excellence –––

Certified Once, Accepted WorldwideCertified Once, Accepted WorldwideCertified Once, Accepted Worldwide

A RECENT survey carried out has shown the economic benefits of certification. Certification is no longer a mere luxury, it is a requirement for customers when evaluating suppliers / partners and going global.

Here, we take you step by step through how your company should approach the task of ISO Certification.

AJA EQS Certification (M) Sdn Bhd Website : www.aja.com.my

www.aja.com.my

Verification Audit (2nd Party Audit) Audit your suppliers, subcontractor’s stakeholders, subsidiaries &

etc.

Audit will be based on your requirements Able to save your time, resources & money Provide professional unbiased audit report

With increased emphasis on consistency of performance and adherence to company procedures, it is important to assure that your suppliers, dealers and distributors are well versed in how you want your own company image to be projected to the public. AJA EQS Certification be your “eyes and ears” to assure your suppliers are main-taining the standards you have set. By not having to maintain your own staff of audi-tors, you will improve your bottom line significantly.

We can provide you second party audits when needed, where needed, and as a cost

effective solution to the needs you have for this activity

Commonly known as Supplier Audits because they are used where an organization has to assure itself of the ability of a potential or existing supplier or sub-contractor to meet the set requirements.

Benefits Provide factual based information for selection of suppliers.

Factual based criteria for the extent of on-going controlled

applied to particular suppliers

Part of process formulation in establishing mutually beneficial

supplier relationships

WHY CHOOSE AJA EQS Certification AJA EQS Certification looks at relationships with clients as investments of time and excellence. Our reward is loyal and satisfied customers. AJA EQS Certification has taken the existing registration approach and refined it to improve our clients’ product or service quality and overall competitiveness. From our service–oriented attitude to our value-added approach, it’s never long before our clients realize that their quality is our mission. We are committed to provide 2nd party audits, 3rd party registration services and quality trainings that meet or exceed the needs and expec-tation of our customers. A partnership with AJA EQS means that we can customize our service to best meet your specific needs.

We Have The Expertise, You Make The Choice

VERIFICATION

AUDIT SERVICES

www.aja.com.my

Corporate Package

M A N A G E M E N T S Y S T E M S C E R T I F I C A T I O N F O R

S U S T A I N A B L E B U S I N E S S G R O W T H

Why Certification? The economic globalization has created a very challenging and competitive market. The formulation and adoption of effective management systems for realization of products and services, in line with international requirements, will help organizations to improve their business performance and face the challenges of economic globalization.

Benefits of Certification Increase customer’s confidence and satisfaction Enhance marketing and expand market boundary Increase company’s image Established a more efficient and effective operation Serve as internal benchmark and assist the company to

achieve their targets and goals Reduce lost (time & operational cost) A tool that enable the company to be a dynamic and sus-

tainable organization Create a stable and conducive work environment Improve employee’s motivation, awareness and morale

AJA EQS Certification G701, Block G, Phileo Damasara 1, Jalan 16/11, 46350 Petaling Jaya, Selangor, MALAYSIA

Tel +603 7955 1342 Fax +603 7955 6485 Email: ajaeqs@pd.jaring.my

EXCLUSIVE Waive of yearly registration

fee Affordable certification cost Exclusive support services Complimentary Training Eligibility for government’s

double tax deduction 50% - 70% Training Grant

Management Systems Certification Exclusively for Women Entrepreneur’s Organization

ABOUT US We are Management Systems Experts, providing International Standards Certification and training in Malaysia and Asia Pacific. We are the only homegrown International Certification body, certifying organizations globally. We are our clients’ Quality Part-ner; we deliver the best and provide services which are higher in value as compared to what clients are paying for.

Certified OnceCertified OnceCertified Once, Accepted WorldWideAccepted WorldWideAccepted WorldWide

www.aja.com.my

OVERVIEW

Globalization has the potential to generate wealth and improve living standards. For organizations and countries with the products, skills and resources to take advantage of the opportunities provided by global markets, the benefits are evident. However there are also sig-nificant drawbacks particularly for those nations that don’t fall into this category. The formulation and adoption of effective management systems for realization of products and services, in line with international re-quirements, will help organizations to improve their business per-formance and face the challenges of economic globalization.

OBJECTIVE

Women Empowerment Program aims to assist professional women to develop their management and leadership skills. This program was created for women leaders to unleash their leadership potential consistently with sustainability. Business women will benefit by buil-ding their social capital, enhancing their business knowledge and de-veloping their skills.

WOMEN EMPOWERMENT WOMEN EMPOWERMENT

PROGRAMPROGRAM

Unleash Your Management Skills

Women Empowerment:

Unleashing Your Talent

“ Empowering & Sustainability

is equal to various factors that

benefit from the ripple effect

that comes when we focus on

empowering women ” - Jacqueline Francis Group CEO AJA EQS Group of Companies

THE COMPANYTHE COMPANY

AJA EQS International is a well-

established and leading management

systems international training provider

in Asia. With offices in Malaysia, India,

Brunei, Hong Kong, Dubai and Sri

Lanka we are prepared to meet inter-

national clients’ business objectives.

A partnership with AJA EQS Interna-

tional means that we can customize

our service to best meet your specific

needs.

www.aja.com.my

PROGRAM MODULE

PHASE 1

Module 1

Fundamentals in Professional Development for Effective Leaders-

hip

Module 2

Fundamental in Formulating Diversity Strategy

PHASE 2

Module 1

Management Principles Based on International Benchmarked

Standards

Module 2

Effective Implementation of Management Principles

Who Should Attend

Suitable for women from any level of designation whom are looking for-ward to play an effective and significant role in the organisation i.e.:

Women entrepreneur

Director

Manager

Executive

Personal Assistant

Women Empowerment for Sustainable Business

Women’s economic empower-

ment will continue to be a key

focus area as organisations

endeavour for sustainable

growth.

Contact info

AJA EQS International Sdn. Bhd.AJA EQS International Sdn. Bhd. Your International Business Partner

Address:

Suite G701, Block G, Phileo Da-

mansara 1, Jalan 16/11,

46350 Petaling Jaya, Selangor,

MALAYSIA

Tel: +603 7955 1342

Fax: +603 7954 6485

Email : jacqueline@aja.com.my

roslaini@aja.com.my

Website: www.aja.com.my