Before you are able to begin sales you must be an assigned user to the EPOS system as seen in the image above

Logging into AirPOS

To ensure security each user will be assigned a 4 digit pin so they can log into the main sales interface

To enter pin touch the numbers to the left hand side, when pin is correct AirPOS will automatically sign you in.

Logging into AirPOS > Entering Pin

When you Log-in you will see the created on the left hand side of the screen, with options for further assistance listed along the top right.

To make a sale with AirPOS you simply click on a category under which a customer has chosen to buy and choose the item, there is also an option along the top of the screen to search for a particular item or if items are scanned in they will automatically appear on the right hand side.

Sales Interface > Selecting Categories

Once a category has been selected (in this example the user has chose Till Hardware) all

sales options for the category will appear.

User must then touch the item their customer wishes to purchase – this will then appearing the

right hand ‘Billing’ column.

Making a sale > Selecting Categories > Choosing an Item

The customer can purchase items from multiple categories. To get to the new category you must select the orange home button and re-choose a

category.

Once chosen the selected item will appear in the ‘billing’ list alongside the previous item.

Customer A is now ready to purchase a Standard Cash Drawer and a Digipos Toccare terminal.

Once the customer has finished selecting their items they are not ready to make payment.

To make payment simply touch the tender button below.

Making a sale > Multiple Items

When the Tender button has been selected this screen will appear, customers then have the

choice of which payment method they wish to use. On this occasion Customer A will be using

cash.

The user must then enter the amount of cash the customer has supplied them with

using the numeral touchpad.

To confirm the payment touch the Tender button again.

Making a sale > Taking Payment

To confirm payment has gone through this screen will appear, explaining you must supply the customer with £0.02 change.

You can then ask the customer if they wish to receive a printed receipt – if they

choose not to have one simply press ‘New Sale’ and you are ready to continue

trading.

Making a sale > Taking Payment > Supplying Change

When purchasing items at a discount price unless they are scanned in it often has to be entered manually – however

with the new AirPOS system this is simple.

To apply discount to an item – in this example the Aures Elios terminal - click the orange button

directly beneath the item in the ‘billing’ list

Applying Discounts

Once the button has been selected you will be bought to a screen much like the

payment screen. This will give you 4 options for adding discount to your items.

Once a discount type has been selected – on this occasion it has been ‘By Percent’ the user must then enter the amount using the

touch pad followed by the OK button

Applying Discounts > Entering amount

To confirm that the discount has been applied it will appear beneath

the original price.

If you find that there is an issue or you have entered the incorrect

amount simply select the orange button again for discounts and

select ‘None’ on the touch pad.

Once discount has been adding you can continue the sale as normal.

Applying Discounts > Entering amount > Appearance on sales screen

Customer B has purchased the Elios terminal but has now changed they

mind and wishes for a refund.

To implement it is important that the receipt number has been taken

into account.

Refunds

To refund this item return the main sales interface and select ‘refund’ – it will bring you to a blank version

of this screen.

Using the customers receipt you must then enter the ‘Receipt

Number’ into the look up menu.

Once the item has been found it will then appear on the right hand side

much like a sale. To refund the sale touch the red

‘Refund’ button below

Refunds > Searching for Receipt Number

To ensure you wish to refund the item this screen will appear.

To confirm the refund touch the ‘Refund’ button one more time.

Refunds > Searching for Receipt Number > Confirming Refund

Once the refund has taken place this screen will appear and the cash drawer will open, the user must6

then supply the customer with the necessary amount of money, and then return to the ‘home screen’

Finalising Refund

On some occasions a customer may wish to hold an item until they get the money out or for another to come and view – on AirPOS this is known as ‘Park Sales’

To begin a Park Sale simply select the blue ‘Park’ button below the ‘billing’ list.

Parking a Sale

This screen will then appear giving the user to enter the name of the individual that wishes to hold the item.

Parking a Sale > Entering Customers Details

Once a name has been entered into the sale, simply click ‘Set Name’ and the item will be held for the customers return.

Parking a Sale > Entering Customers Details

To find sales that have previously been parked simply touch the Blue ‘Parked Sales’ button on the main selling interface.

Once selected you will be bought to this page which over time will have multiple ‘Parked Sales’ simply search for the customers name and click ‘Select’

Parking a Sale > Entering Customers Details > Finding Parked Sales

User will then be asked if they wish to ‘Unpark’ the sale.

To Unpark a sale select the Blue button to the left hand side.

Unparking a Sale

The item will then re-appear in the billing list and the sale can continue as normal.

If on the customer return they have decided they would no longer like this item – to remove the sale click the red ‘Void’ button beneath the ‘billing’ list.

Unparking a Sale > Voiding the Sale

Like all other processes you will be asked to confirm that you really wish to action this.

Simply click the Red ‘Yes’ button or if this is a mistake select ‘Cancel’

Confirming the Void of Sale

If a customer wants you to look up an item to see the stock availability or wishes to find out a little more about it select the ‘Item Lookup’ button on the top right hand side.

Looking up an Item

When this screen appears you can either manually enter the item using the product code or exact name

Or you can select one of the two categories to find the item.

Looking up an Item > Selecting a Category

On this occasion Customer C has decided that they wish to find out about a till hardware item. The user must then select which item under that heading the customer wants.

Looking up an Item > Selecting a Category > Selecting an Item

A brief description of the item will appear in the box along with the stock availability.

If a customer wishes to add this to the transaction simply click the blue button beneath the description.

Looking up an Item > Stock availability and Description

To find out the daily statistics and close your cash drawer after a days trade simply return to the sales interface one last time and select XYZ Reads.

To close the cash drawer select the Red button above,

Checking Reports and Closing for End of Day

Once selected you will be bought to this screen and the user must now cash up the till, rather than old EPOS system where you often have to work the variance out by hand AirPOS will work this sum out for you.

On this occasion the till has added up correctly thus no variance has appeared.

To close the system down simply click the close button at the bottom.

Cashing up the Till > Correctly Cashed up

If the till does not add up once the amount counted has been entered into the system it will then automatically advise you how much money the till is down or up. This will either prompt a re-count by management or an investigation will take place to find out where the money has gone.

Cashing up the Till > Incorrectly Cashed up

If you have any further enquiries on any of the

information you have seen on this presentation or you feel that AirPOS is the right move for your business please call a

member of our team on 01923 728 095 or email us at enquiries@EPOSability.com

and a member of staff will get back to you shortly.