aircraft interior comfort and design illustrated 2011 vink
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Aircraft interior comfort and design shows the state of the art in the aircraft interior. It is a summary of the book "aircraft interior comfort and design" by P. Vink & K. Brauer. CRC press, Bica Raton, 2011.TRANSCRIPT
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aircraft interior comfort and design illustrated: a summary of the book content
aircraft interior comfort and design illustrated: a summary of the book content
Prof dr Peter Vink [email protected]
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aircraft interior comfort and design: aircraft interior comfort and design:
Prof dr Peter Vink [email protected]
-A study based on 10,032 trip reports-An overview of the literature-The ideal comfort flight-Interior pictures made by passengers
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the comfort experience process the comfort experience process
expectations
first sight short term comfort
long term comfort
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comfort
discomfort
no discomfort
history state
soundvision smell
temperature/ humiditypressureposture/ movement
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discomfort comfort
fatigue luxurypain safeposture refreshmentstiffness well-beingheavy legs relaxation
factors related to (dis)comfort (Zhang et al.,1996) factors related to (dis)comfort (Zhang et al.,1996)
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preflight factors influence comfort (Konieczny, 2001) preflight factors influence comfort (Konieczny, 2001)
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0 0.2 0.4 0.6 0.8
Legroom
Hygiene
Crew
Luggage room
Food
Neighbor
Information
Waiting
Seat
Toilet
correlation coefficients between comfort and the aspect
n=10,032
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no legroom: why seat pocket here? no legroom: why seat pocket here?
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bright fresh interior = pos. corr. comfort bright fresh interior = pos. corr. comfort
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friendly crew = pos. corr. comfort friendly crew = pos. corr. comfort
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worn out seat = neg. corr. comfort worn out seat = neg. corr. comfort
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much luggage space = pos. corr. comfort much luggage space = pos. corr. comfort
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good food = pos. corr. comfort good food = pos. corr. comfort
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middle seat = neg. corr. comfort middle seat = neg. corr. comfort
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lack of information = neg. corr. comfort lack of information = neg. corr. comfort
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waiting + long walking = neg. corr. comfort waiting + long walking = neg. corr. comfort
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clean toilet = pos. corr. comfort clean toilet = pos. corr. comfort
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first class = not always high comfort expectations play an important role
first class = not always high comfort expectations play an important role
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conclusion conclusion
If you want high passengers comfort ratings give priority to:
• Leg room and good seats• Training of crew (friendly and information)• Clean planes• Influence expectations
More background information in the book: Aircraft interior comfort and design by P. Vink & K.Brauer, CRC Press, Boca raton, 2011