air conditioner complaint not attended

Upload: harika-reddy

Post on 14-Apr-2018

216 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/30/2019 Air Conditioner Complaint Not Attended

    1/10

    Air conditioner complaint not attendedDear Sir,

    I had registered a complaint regarding my LG airconditioner on 23rd

    April at the customer complaint service. It is now 14th May still the

    service engineer has not come to attend to the problem. With this kind ofservice you can forget about a repeat purchase.

    Dissapointed,

    Devasis

    LG is wrost in servicing, very poor service and the quality is very

    very badI have purchased LG washing machine and TV and VCD. Washing

    machine cost me around 20k, but hardly i used twice are thrice and now

    its not working . I called up all the service center prople and no support.

    Please don't buy any LG product, its very poor in quality and service.Its

    my very bad experience with LG

    Read commentsLast 2month to im only complainting

    I request you to look in the matter and save the goodwill of urcompany.I expect a reply from your side on my cell no.869827403

    or my E-mail ID [email protected]

    im all so comlaint in ur customer no and i recievd 15 to 20

    complaint no

    now you can do needful

    http://www.consumercomplaints.in/complaints/lg-c88070.html#commenthttp://www.consumercomplaints.in/complaints/lg-c88070.html#commenthttp://www.consumercomplaints.in/complaints/lg-c88070.html#comment
  • 7/30/2019 Air Conditioner Complaint Not Attended

    2/10

    ustomer Care, LG

    Tuesday, 15 April 2008

    Sir,

    Subj: Replacement of noisy fan of LG 1 ton window a/c within 20months of purchase.

    I purchased two 1 ton window machinesone in mid 2006 and the other

    in mid 2007. The older machine (2006) was working very quietly till the

    third service was done last week and suddenly after a few days it started

    making noise. Against my complaint, a mechanic came, inspected and

    reported that the fan motor will have to be changedthe bush need

    replacementbeing a sealed unit, the motor will have to be changed.Yesterday, I was informed that it might cost about Rs. 1400/- for

    replacement.

    Sir, my question is, what is the trouble free life of a LG air conditioner?

    I have two other air conditioners running without any parts replacement

    for over 8 years. Burning out of compressor due to low or high voltage

    supply is understood, but fan motor bush bearing noise (after servicing)

    is something I have never heard of. It was absolutely noise free till the

    3rd servicing was done, when the machine was taken out from the

    window, washed and re fitted for which I had to pay Rs. 250.00the

    machine being out of warranty by 6- 8 months or so.

    Kindly keep the Production and Q.C department informed about the

    quality of your airconditioners these days, so that they can take steps to

    improve upon the companys product quality and service.

    I am also sending copies of this letter to appropriate places through e-mail

    With kind regards,

  • 7/30/2019 Air Conditioner Complaint Not Attended

    3/10

  • 7/30/2019 Air Conditioner Complaint Not Attended

    4/10

    not collect a check from you of yearly contract so if company is not

    interested plase buy back the a/c we will rather buy another brand

    if you not not give response we might take legal action

    and go to consumer court.

    I purchased A/c from Samudra Sales, situated at Jamanagr(GUJURAT).

    I advised by the dealer I have called a carpenter & the representative of

    Samudra get fixed the AC. The ruining soung was not comfortable.

    Once again I called the LG Engg & his advised that the A/c is not fixedproperly.

    Now dealer is not helping the for sending the carpenter. Beware!

    620 days ago by Aamir Ahmad [send email] 0 Votes

    I purchased L.G. 1.5 ton A/c from agra, situated at Mathura (uttar

    pradesh). I am surfing with this problem with last one year but there is

    no responses by the dealer.

    On 02-05-2007. I am going to your service center Placed in mathura

    they were attend my complain and i was pay Rs.1287.00 but after 20

    days i have still same problem in my A.C. Once again I called the LG

    Engg & he was not fully satisfy me this time.

    328 days ago by Manoj Agarwal [send email] 0 Votes

    I PURCHASE LG AC, 3RD YEAR IS RUNNING NO COOLING

    FAN IS NOISING WHAT I DO GIVE ME ADVICE & LG SERVICE

    CENTER LIST IN AGRA WITH PH.NO.OF AGRA

    (U.P)286 days ago by Amit Banerjee [send email] 0 Votes

    I purchased L.G. 1.5 ton A/c almost two years now this sesson when i

    started the AC - it was not cooling as the gas had leaked out. I tried

    calling the LG authrorized service center -which was apparently busy

    and sad cannot take my call before 25 days... ridiculous

    http://www.complaintsboard.com/sendmail/cn16373http://www.complaintsboard.com/sendmail/cn16373http://www.complaintsboard.com/sendmail/cn80104http://www.complaintsboard.com/sendmail/cn80104http://www.complaintsboard.com/sendmail/cn95471http://www.complaintsboard.com/sendmail/cn95471http://www.complaintsboard.com/sendmail/cn95471http://www.complaintsboard.com/sendmail/cn80104http://www.complaintsboard.com/sendmail/cn16373
  • 7/30/2019 Air Conditioner Complaint Not Attended

    5/10

    then i got some other vendor to refill the gas... after checking the ac

    they said that the front coil has some problem and will be required to

    change... and it will cost me 3000 rs. I dont know how can a company

    like LG use sub optimal parts...

    Very low on qaulity... please help me out of this situation.

    213 days ago by Narasimhan [send email] 0 Votes

    I do have LG AC WIndow but it is an Useless AC & Service is

    verypoor the AC also consumes lot of power EB bill goes to 4000

    rupess . this LG ac is a useless & please dont buy this brand

    210 days ago by Patel Roadways Ltd [send email] 0 Votes

    I would like to infom you that we are using three AG AC in which twoare of 1 ton and one is of 2.5 ton . We want to give it AMC for these

    two ac, Where I should contact in ludhiana

    Regards

    Akhilesh

    0161-4622852

    193 days ago by Anugrah Mishra [send email] 0 Votesi purchase 1.5ton ac last year april 2007 .this a c is very bad perform

    .every month it is going to repiar l g custmer care is also not suuported

    me when i complain of it still it now today its fan is not be started very

    bad a c in the world .i m going to by a new a c but i can't purchase this l

    g a c

    3 days ago by Pratapchandran 0 Votes

    POOR RESPONSE I'M GETTING FROM LG SERVICE CALL

    CENTER TOO>>>>

    LG Air Conditioner

    Posted: 2007-05-20 by Anil Kumar [send email]

    http://www.complaintsboard.com/sendmail/cn122085http://www.complaintsboard.com/sendmail/cn122085http://www.complaintsboard.com/sendmail/cn123967http://www.complaintsboard.com/sendmail/cn123967http://www.complaintsboard.com/sendmail/cn131836http://www.complaintsboard.com/sendmail/cn131836http://www.complaintsboard.com/panel.php?action=profile&id=53715http://www.complaintsboard.com/panel.php?action=profile&id=53715http://www.complaintsboard.com/sendmail/cl11250http://www.complaintsboard.com/sendmail/cl11250http://www.complaintsboard.com/sendmail/cl11250http://www.complaintsboard.com/panel.php?action=profile&id=53715http://www.complaintsboard.com/sendmail/cn131836http://www.complaintsboard.com/sendmail/cn123967http://www.complaintsboard.com/sendmail/cn122085
  • 7/30/2019 Air Conditioner Complaint Not Attended

    6/10

    Poor quality product!Complaint Rating:

    I purchased a l g 1.5 ton ac from delhi (uttam nagar). After a weak it

    makes a high noise when activated auto swing mode.

    Very poor quality product!

    carrier air conditioner

    Posted: 2008-05-19 by Abhijeet S. Sawant Send email

    Want to sue the company for their very very poor service,please

    guide me about the procedurefrom last month i am complainting them that my AC in not working,

    they attened my complaint after a 10 days and they took some part of my

    AC (on the 7 of may 2008)by assureing me that they will repair my AC

    part in 2 days and my AC will start again and they are still not back and

    they have not made any contact to me.even they are not responding mycalles.i am really frustated from their service, so please help me out with

    it and tell me the procedure to sue the company.

    Read comments carrier air conditioner 1.5 ton window Complaints - noisy air

    conditioner and poor service

    View all carrier air conditioner 1.5 ton window complaints

    carrier air conditioner 1.5 ton window Posted: 2008-06-17 by Suchitwan Puri Send email noisy air conditioner and poor service i bought a carrier window ac 1.5 ton from branch of pinky radios

    mohali. the air conditioner has beeen making noises akin to water

    http://www.consumercomplaints.in/sendmail/cl48255http://www.consumercomplaints.in/sendmail/cl48255http://www.consumercomplaints.in/sendmail/cl48255http://www.consumercomplaints.in/complaints/carrier-air-conditioner-c48255.html#commenthttp://www.consumercomplaints.in/complaints/carrier-air-conditioner-c48255.html#commenthttp://www.consumercomplaints.in/bycompany/carrier-air-conditioner-15-ton-window-a29032.htmlhttp://www.consumercomplaints.in/bycompany/carrier-air-conditioner-15-ton-window-a29032.htmlhttp://www.consumercomplaints.in/sendmail/cl56306http://www.consumercomplaints.in/sendmail/cl56306http://www.consumercomplaints.in/sendmail/cl56306http://www.consumercomplaints.in/sendmail/cl56306http://www.consumercomplaints.in/bycompany/carrier-air-conditioner-15-ton-window-a29032.htmlhttp://www.consumercomplaints.in/complaints/carrier-air-conditioner-c48255.html#commenthttp://www.consumercomplaints.in/sendmail/cl48255
  • 7/30/2019 Air Conditioner Complaint Not Attended

    7/10

    splashing. this was within 2 days of buying the air conditioner, a

    complaint was made to the dealer in the mohali as well as the

    chandigarh branch. till now the mechanic who came once could

    not rectify it. despite repeated reminders the dealer has not sent

    anyone. i want to replace the air conditioner with someother pieceor model and of course the best would be to change the company.

    it seems to be a problem with all the carrier 1.5 ton window ac

    where the water gets collected and starts to splash around in the ac

    making the noise. can u plz contact the company somehow to solve

    the problem.

    Nobody is there in videocon to solve my complaint

    Complaint Rating:

    I bought a vediocon airconditioner from NEXT showroon B-2/9 Paschim

    Vihar on 10th June. I was promised to install on the same day but it was

    installed on 11th June it's ok. After that on 12th evening it stops

    working. On 13th June morning I register a complaint on telephonenumber 39898910...

    Comments India Consumer Electronics

    http://www.complaintsboard.com/complaints/videocon-air-conditioner-c13761.html#commentshttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c13761.html#commentshttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c13761.html#comments
  • 7/30/2019 Air Conditioner Complaint Not Attended

    8/10

    Videocon Air Conditioner

    Posted: 2007-06-08 by INDER PAL SINGH [send email]

    No customer service!

    Complaint Rating:

    My ac is not working from last 10 days and after launching the

    complaints and lots of reminders nothing has been done so far.Moreover i was being told to get my ac repair from some private

    electrician....

    Comments India Appliances

    Videocon Air Conditioner

    Posted: 2007-04-12 by Parmeshwar Thite [send email]

    Not cooling properly

    http://www.complaintsboard.com/complaints/videocon-air-conditioner-c13123.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c13123.htmlhttp://www.complaintsboard.com/sendmail/cl13123http://www.complaintsboard.com/sendmail/cl13123http://www.complaintsboard.com/complaints/videocon-air-conditioner-c13123.html#commentshttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c13123.html#commentshttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/bysubcategory/appliances.htmlhttp://www.complaintsboard.com/bysubcategory/appliances.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8380.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8380.htmlhttp://www.complaintsboard.com/sendmail/cl8380http://www.complaintsboard.com/sendmail/cl8380http://www.complaintsboard.com/sendmail/cl8380http://www.complaintsboard.com/complaints/videocon-air-conditioner-c8380.htmlhttp://www.complaintsboard.com/bysubcategory/appliances.htmlhttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c13123.html#commentshttp://www.complaintsboard.com/sendmail/cl13123http://www.complaintsboard.com/complaints/videocon-air-conditioner-c13123.html
  • 7/30/2019 Air Conditioner Complaint Not Attended

    9/10

    Complaint Rating:

    We had buy an ac on 20/3/2007. But it is not working properly....

    Comments India Consumer Electronics

    Videocon Air Conditioner

    Posted: 2007-04-17 by RV Preeti [send email]

    Videocrap! No promissed free vacation trips!

    Complaint Rating:

    I hope that you would post this mail, since it will help a lot of

    consumers in deciding against any videocon product. Our grief started

    the day we bought a videocon air conditioner. They sold us the air

    conditioner promising free vacation trips... which were not available as

    soon as we bought...

    CommentsUnited

    StatesConsumer Electronics

    http://www.complaintsboard.com/complaints/videocon-air-conditioner-c8380.html#commentshttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8380.html#commentshttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8666.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8666.htmlhttp://www.complaintsboard.com/sendmail/cl8666http://www.complaintsboard.com/sendmail/cl8666http://www.complaintsboard.com/complaints/videocon-air-conditioner-c8666.html#commentshttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8666.html#commentshttp://www.complaintsboard.com/bycountry/united-states.htmlhttp://www.complaintsboard.com/bycountry/united-states.htmlhttp://www.complaintsboard.com/bycountry/united-states.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycountry/united-states.htmlhttp://www.complaintsboard.com/bycountry/united-states.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8666.html#commentshttp://www.complaintsboard.com/sendmail/cl8666http://www.complaintsboard.com/complaints/videocon-air-conditioner-c8666.htmlhttp://www.complaintsboard.com/bycategory/consumer-electronics.htmlhttp://www.complaintsboard.com/bycountry/india.htmlhttp://www.complaintsboard.com/complaints/videocon-air-conditioner-c8380.html#comments
  • 7/30/2019 Air Conditioner Complaint Not Attended

    10/10

    Previous | 1 | Next