1. A&I - Building Senior Leaders! p 1 2004-2014 Authored by Darrel Raynor, PMP, MBA Managing Director, Data Analysis & Results, Inc. and the Data Analysis & Results Team www.DataAnalysis.com DARaynor@DataAnalysis.com

2. A&I - Building Senior Leaders! p 2 2004-2014 A&I St. Edward's University Professional Education Project Management & Business Analysis Preview About St. Eds Professional Education Certifications: PMP & CAPM, CBAP & CCBA Programs: A&I PM & BA Certificates & Others Welcome to Agile & Integrated Project Management, A&I Business Analysis are trademarks of Data Analysis & Results, Inc. PMI, PMP, CAPM, PMBOK Guide, are registered marks of the Project Management Institute, Inc. IIBA, CBAP, CCBA, BABOK Guide, are registered marks of the International Institute of Business Analysis.

3. A&I - Building Senior Leaders! p 3 2004-2014 A&I Preview Agenda St. Edwards University Professional Education Attendee & Instructor Introductions and Challenges Benefits of Professional Certifications Project Management & Business Analysis Programs Course Preview Examples from Course The Project Management Body of Knowledge (PMBOK Guide) The Business Analysis Body of Knowledge (BABOK) Document Management Best Practices PM & BA Processes, Improvements, and other Best Practices

4. A&I - Building Senior Leaders! p 4 2004-2014 A&I Learning Methods Traditional Instructor-Led Training Demand Driven Schedule Private Group Training Blended Learning- HyBridge Incorporates multimedia video training, live labs, and personal one on one training. eLearning Asynchronous Web-Based Training Virtual Learning- Global Digital Classroom GDC Live virtual training. Meeting space for up to 100, many PC and meeting rooms.

5. A&I - Building Senior Leaders! p 5 2004-2014 A&I Introductions Primary program author: Participants: Lets get to know each other Darrel A. Raynor, PMP, MBA Director, St. Edwards Professional Education Project Management and Business Analysis Programs Managing Director & Founder, Data Analysis & Results, Inc.

6. A&I - Building Senior Leaders! p 6 2004-2014 A&I DA&R Team Darrel Raynor, Managing Director, PMP, MBA 25+ years Executive Consulting & Training Alfredo Mycue, PMP, CSSBB Lt. Colonel (Ret.), West Point Instr. Keith Pease, PMP ex-Dell Program/Project Management, Ops Mgt. Mary Ann Crow, PMP, CBAP AT&T (Ret.), PM/BA BOK Training Trevor McCarthy, PMP IBM, experienced Program Manager Allyson Ingerman, CSM, Projects & Programs Manager Over a dozen other industry consultants, experts, and instructors round out the DA&R team! p 6 2004-2013

7. A&I - Building Senior Leaders! p 7 2004-2014 A&I Why Learn With Us? Best Practices, not just book learning! Study Group and Networking Support Technology Savvy: Cloud, Tools, etc. Career advice, presentations, and tips University aligned, name recognition Ongoing relationship great content Experienced professionals, not academic professors or volunteers

8. A&I - Building Senior Leaders! p 8 2004-2014 A&I Value of Certification Certifications: Vendor created or vendor neutral used to validate knowledge of specific topics. To achieve top-tier performance, organizations should strive for most of the team to be certified in relevant technologies and processes. By Linda Musthaler, Network World November 25, 2009

9. A&I - Building Senior Leaders! p 9 2004-2014 A&I Certification Facts 75% of managers believe that certifications are important to team performance 66% of managers believe that certifications improve the level of service and support of IT endusers and customers. Certified teams are 28% percent more productive. When hiring IT professionals almost all HR managers prefer certified professionals. Sources: IDC Studies 2008

10. A&I - Building Senior Leaders! p 10 2004-2014 A&I Business Certifications Project Management Project Management Professional (PMP) Certified Associate Project Manager (CAPM) Business Analysis Certified Business Analyst Professional (CBAP) Certification of Competency in Business Analysis (CCBA) ITIL - IT Services Management ITIL Foundation Certification PMI, PMP, CAPM, PMBOK Guide, PMI Registered Education Provider logo, are registered marks of the Project Management Institute, Inc. IIBA, CBAP, CCBA, BABOK Guide, are registered marks of the International Institute of Business Analysis.

11. A&I - Building Senior Leaders! p 11 2004-2014 A&I PMI & IIBA Registered Providers Project Management Institute - PMI Global Registered Education Provider (REP) PMI has approved program and curricula - PDUs International Institute of Business Analysis - IIBA Endorsed Education Provider (EEP) IIBA has approved program and curricula - CDUs Note, you may Double Dip on credits for both orgs! PMI, PMP, CAPM, PMBOK Guide, PMI Registered Education Provider logo, are registered marks of the Project Management Institute, Inc. IIBA, CBAP, CCBA, BABOK Guide, are registered marks of the International Institute of Business Analysis.

12. A&I - Building Senior Leaders! p 12 2004-2014 A&I Value of PMP PMI, PMP, CAPM, PMBOK Guide, are registered marks of the Project Management Institute, Inc. Results from the PMI Project Management Salary SurveySeventh Edition show that the salaries of project managers around the world continue to climb. This indicates not only that project professionals are in strong demand, but also that organizations increasingly recognize the value of trained project managers to their overall business goals. Your PMI credential specifically, the Project Management Professional (PMP) credential also positively impacts your salary, according to the survey responses of more than 30,000 practitioners. For example, PMP credential holders in the United States earned an average of US$14,500 more than their non-credentialed peers in 2011; that's up from the US$10,000 salary difference seen in the U.S. in 2009.

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14. A&I - Building Senior Leaders! p 14 2004-2014 A&I www.PMI.org

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18. A&I - Building Senior Leaders! p 18 2004-2014 A&I As of 12/6/12: 2,366 CBAP s 21 near Austin 211 CCBA s 2 near Austin Bit of room for growth! Source: www.IIBA.org

19. A&I - Building Senior Leaders! p 19 2004-2014 A&I IIBA Salary Survey Report 12/15/2013

20. A&I - Building Senior Leaders! p 20 2004-2014 A&I www.IIBA.org

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23. A&I - Building Senior Leaders! p 23 2004-2014 A&I Testimonials Weve had business analysis training in the past, nothing changed. In one week we had lasting performance improvement from your program! VP Financial Institution We realized the first day that we were our own worst enemy. Come ready to change and you will benefit greatly from this business analysis training. We will bring Darrel and his team in-house prior to our next big project. Sr. Director, Software Firm Best training I have ever attended, in any subject, including college. PMO Director, Government Agency Also see: http://www.DataAnalysis.com/Testimonials

24. A&I - Building Senior Leaders! p 24 2004-2014 A&I www.SEUPEC.com

25. A&I - Building Senior Leaders! p 25 2004-2014 A&I Scroll down to desired courses Hover over Register or Suggest Date

26. A&I - Building Senior Leaders! p 26 2004-2014 A&I Click on Course Title

27. A&I - Building Senior Leaders! p 27 2004-2014 A&I THINGS DO NOT CHANGE: WE CHANGE. HENRY DAVID THOREAU

28. A&I - Building Senior Leaders! p 28 2004-2014 A&I Agile & Integrated Project Management A&I PM Certificate Program w/PMP Prep Two evening sessions per week for 8 weeks 48 Contact Hours/PDUs A&I PM Project Mgmt 5-day BootCamp w/PMP Prep 36 CH/PDUs Both the above include: Project Management Body of Knowledge (PMBOK Guide) & Exam Study Guide book (or curricula that cover both of the above) Exam electronic simulator e-SIM for 90 days Exam application advice, spreadsheet to reduce time, and instructor review A&I PM Best Practices Fundamentals w/CAPM Prep 21 CH/PDUs Agile & Integrated Project Management, A&I PM are trademarks of Data Analysis & Results, Inc. PMI, PMP, CAPM, PMBOK Guide, are registered marks of the Project Management Institute, Inc.

29. A&I - Building Senior Leaders! p 29 2004-2014 A&I Agile & Integrated Project Management New A&I PM Agile Process, Scrum, & Best Practices 2-days A&I PM Project Management for Executives 1-day A&I PM Project Management Introduction 1-day A&I Leadership - Advanced Business & Technical Writing 2-days A&I Leadership Project Document Management 2-days A&I PM Schedule Management 2-days A&I PM Scope Management 2-days A&I PM Communications Management 2-days A&I PM Risk Management 2-days A&I PM Quality Management 2-days A&I PM Project Management Best Practices Workshop 3-days and Agile & Integrated Project Management, A&I PM are trademarks of

30. A&I - Building Senior Leaders! p 30 2004-2014 A&I Project Management Course Flow

31. A&I - Building Senior Leaders! p 31 2004-2014 A&I Best Practices Unlock Your Potential Best Practices coupled with Certification a sure winner! Perform Increase your value to any organization. Progress Ensure you improve processes. Perfect Your personal Project Management Toolkit.

32. A&I - Building Senior Leaders! p 32 2004-2014 p 32 2004-2013A&I - Building Senior Leaders! CAPMPMP Introduced Exam Prerequisites Credential Maintainance 1984 200 multiple choice (4 hours) - 175 scored - 25 pre-test 150 multiple choice (3 hours) - 135 scored - 15 pre-test 2003 HS Diploma / 7500 hours AND 35 hours of PM education OR Bachelors / 4500 hours AND 35 hours of PM education HS Diploma / 1500 hours OR 23 education hours 3 years; 60 PDUs 5 years; re-exam Tested skills and knowledge Knowledge and situational questions based on PMBOK Guide concepts and other relevant project management sources: Initiating (13%) Planning (24%) Executing (30%) Monitoring & Controlling (25%) Closing (8%) Contents and definitions of the PMBOK Guide: 1 PMBOK Introduction (4%) 2 Project Life Cycle (4%) 3 Processes (11%) 4 Integration (11%) 5 Scope (11%) 6 Time (11%) 7 Cost (9%) 8 Quality (7%) 9 HR (7%) 10 Communications (7%) 11 Risk (11%) 12 Procurement (7%) Project Role Leads and directs project teams Contributes to project teams Credential Name Project Management Professional Certified Associate in Project Management

33. A&I - Building Senior Leaders! p 33 2004-2014 A&I Active listening Conflict resolution Cultural sensitivity Decision-making Facilitation Information management Leadership Negotiation Communication Time management Problem-solving Relationship management Team development and motivation Skills and knowledge recommended for PMs:

34. A&I - Building Senior Leaders! p 34 2004-2014 Authored by Darrel Raynor, PMP, MBA Managing Director, Data Analysis & Results, Inc. and the Data Analysis & Results Team www.DataAnalysis.com DARaynor@DataAnalysis.com Brief Risk Management Overview I

35. A&I - Building Senior Leaders! p 35 2004-2014 A&I Risk Management Plan Identify Risks Qualitative Risk Analysis Quantitative Risk Analysis Responses Monitor and Control I

36. A&I - Building Senior Leaders! p 36 2004-2014 A&I Exercise Risk Identification Scenario: Construction Project Group into 5 teams, each take 1 subject Finance Staff Skill Availability Force Majeure Process Vendor Brainstorm as many risks as you can

37. A&I - Building Senior Leaders! p 37 2004-2014 A&I Exercise Risk Identification Whoa, what just happened here? How will we prioritize these? How will you explain to execs? How are you going to spend all the time required to fully analyze all these risks?

38. A&I - Building Senior Leaders! p 38 2004-2014 A&I Risk Management Plan Identify Risks Qualitative Risk Analysis Quantitative Risk Analysis Responses Monitor and Control Rank, Cull, CMA for Culled Secret Sauce #1 I Rank, Cull, CMA for Culled Rank, Cull, CMA for Culled Rank, Cull, CMA for Culled

39. A&I - Building Senior Leaders! p 39 2004-2014 A&I 2 Practices Without CMA Head in the Sand I

40. A&I - Building Senior Leaders! p 40 2004-2014 A&I 2 Practices Without CMA Must Do them All

41. A&I - Building Senior Leaders! p 41 2004-2014 A&I CMA Defined Candidate Domain of your potential actions to consider. Mitigation Tasks you perform prior to the risk occurring. Actions Specific tasks leading to specific deliverables. I

42. A&I - Building Senior Leaders! p 42 2004-2014 A&I Candidate Domain of your potential actions to consider. I Brainstorm proposed actions List with Traceability

43. A&I - Building Senior Leaders! p 43 2004-2014 A&I Candidate Mitigation Actions Process Rank Risks Cull Risks Brainstorm CMAs Record CMAs in your Risk Register Decide & Record

44. A&I - Building Senior Leaders! p 44 2004-2014 A&I Cull Risks Declare Bottom 1/4 to 1/3 Still in Out

45. A&I - Building Senior Leaders! p 45 2004-2014 A&I Brainstorm CMAs Ask two questions for each culled risk What actions could we take to reduce the probability of the culled risk occurring? What actions could we take to reduce the impact if the culled risk actually occurs?

46. A&I - Building Senior Leaders! p 46 2004-2014 A&I Record in Risk Register Document All suggestions from brainstorming, even if out there

47. A&I - Building Senior Leaders! p 47 2004-2014 A&I Decide & Record After last step, review all CMAs Cherry Pick the cheap, easy, obvious Analyze the rest, especially those that apply to more than one risk

48. A&I - Building Senior Leaders! p 48 2004-2014 A&I NEVER GIVE IN. NEVER. NEVER. NEVER. NEVER. NEVER. WINSTON CHURCHILL

49. A&I - Building Senior Leaders! p 49 2004-2014 A&I A&I Project Management A&I PM Courses on www.SEUPEC.com A&I PM information on www.DataAnalysis.com PMP and CAPM information from PMI on www.PMI.org See PMP or CAPM Handbooks Sample Topics (if needed) Agile & Integrated Project Management, A&I PM are trademarks of Data Analysis & Results, Inc. PMI, PMP, CAPM, PMBOK Guide, are registered marks of the Project Management Institute, Inc.

50. A&I - Building Senior Leaders! p 50 2004-2014 A&I Agile & Integrated Business Analysis A&I BA Certificate Program and CBAP (BA500) 40 Contact Hours/PDUs Seven days of courseware includes BootCamp & Best Practices (also covers CCBA) A&I BA Certified Business Analysis Professional (CBAP) BootCamp 5-day 35 CH/Ps Both the above include: Business Analysis Body of Knowledge (BABOK Guide) Exam Study Guide book Exam electronic simulator e-SIM Exam application advice, tips to reduce time, and instructor review A&I BA Best Practices Fundamentals w/CCBA Prep 21 CH/Ps Agile & Integrated Business Analysis, A&I BA, A&I PM are trademarks of Data Analysis & Results, Inc. CBAP , CCBA, BABOK Guide, IIBA are registered marks of the International Institute of Business Analysis Tailor or customize for in-house delivery

51. A&I - Building Senior Leaders! p 51 2004-2014 A&I Agile & Integrated Business Analysis New A&I BA Agile Process, Scrum, & Best Practices 2-days A&I BA Business Analysis Best Practices Workshop 2-days A&I Leadership Advanced Business & Technical Writing 2- days A&I Leadership Project Document Management 2-days A&I BA Intro to Business Analysis 1-day A&I BA Business Requirements 2-days A&I BA Business Process & Data Modeling 2-days and Agile & Integrated Business Analysis, A&I BA, A&I PM are trademarks of Tailor or customize for in-house delivery

52. A&I - Building Senior Leaders! p 52 2004-2014 A&I Business Analysis Course Flow

53. A&I - Building Senior Leaders! p 53 2004-2014 Authored by Darrel Raynor, PMP, MBA Managing Director, Data Analysis & Results, Inc. and the Data Analysis & Results Team www.DataAnalysis.com DARaynor@DataAnalysis.com Certified Business Analysis Professional (CBAP) Bootcamp An Agile & Integrated Approach course!

54. A&I - Building Senior Leaders! p 54 2004-2014 A&I Agenda Agenda & Front Matter Business Analysis Overview Business Analysis Planning & Monitoring Elicitation Requirements Management & Communication Covers & Supplements:

55. A&I - Building Senior Leaders! p 55 2004-2014 A&I Agenda Enterprise Analysis Preparation for Certification Requirements Analysis Solution Assessment and Validation Course Summary &Wrap-up Covers & Supplements:

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57. A&I - Building Senior Leaders! p 57 2004-2014 Document Best Practices Reduce Duplication WEDIAKPO2! TM Create All Documents at start of project No Versions* No Meeting Minutes No Email w/Content No Email Attachments Traceability I

58. A&I - Building Senior Leaders! p 58 2004-2014 All Work Process Product 1. Estimates 2. Requirements 3. Status & other Documents 4. Planning 5. Meetings 6. All other process work 1. Coding 2. Testing 3. Migrating 4. All other product work Processes Are Work Too!

59. A&I - Building Senior Leaders! p 59 2004-2014 A&I A&I BA Goals Communicating with your Customers Communicating with your SMEs Driving your understanding, probably first! Use later, verify this actually happens before investing

60. A&I - Building Senior Leaders! p 60 2004-2014 A&I What to Expect People sometimes welcome process improvement Mgmt and/or process owners and/or workers will have definite ideas how to improve Many may be in conflict! Up to the team to lay it all out on the table then work together

61. A&I - Building Senior Leaders! p 61 2004-2014 A&I Exercise Scenario: Update Your BA Action Plan Individually, review module topics Processes Documents Deliverables & Tasks Quality over quantity These are your draft commitments to execute after class Rotate each reading to class & asking for feedback

62. A&I - Building Senior Leaders! p 62 2004-2014 A&I Communication Skills

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64. A&I - Building Senior Leaders! p 64 2004-2014 A&I Plan BA Approach Conduct Stakeholder Analysis Plan BA Activities Plan BA Communication Plan Requirements Management Process Manage BA Performance

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66. A&I - Building Senior Leaders! p 66 2004-2014 A&I Scope Management Plan Plan section Declare how you will get, validate, and manage your project Scope Declare high-level actions Develop Standards Change Control

67. A&I - Building Senior Leaders! p 67 2004-2014 A&I Plan BA Approach Elements Formality Requirements Prioritization Change Management Planning Process Stakeholder Communication Tools Complexity Techniques Decision Analysis Process Modeling Structured Walkthrough

68. A&I - Building Senior Leaders! p 68 2004-2014 A&I A&I Business Analysis A&I BA & PM Courses on www.SEUPEC.com Training: For course descriptions and schedule A&I BA & PM information on www.DataAnalysis.com CBAP and CCBA information from IIBA on www.IIBA.org See CBAP or CCBA Handbooks Agile & Integrated Business Analysis, A&I BA, A&I PM are trademarks of Data Analysis & Results, Inc. CBAP , CCBA, BABOK Guide, IIBA are registered marks of the International Institute of Business Analysis

69. A&I - Building Senior Leaders! p 69 2004-2014 A&I About Us In partnership with St. Edward's University Professional Education, we offer full programs: Agile & Integrated Project Management and Agile & Integrated Business Analysis These courses and consulting help you understand, better manage, and reduce your project and analysis costs and time across your organization and beyond.Agile & Integrated Project Management, A&IPM, Agile & Integrated Business Analysis, A&IBA are trademarks of

70. A&I - Building Senior Leaders! p 70 2004-2014 A&I Resources & Questions www.DataAnalysis.com Training: For course descriptions and schedule www.SEUPEC.com Consulting: Contact us for customized, lean, project consulting 512-968-0770 DARaynor@DataAnalysis.com To subscribe to The Management Advisor column email ExecAsst@DataAnalysis.com Author of the forthcoming book, "Agile & Integrated Project ManagementTM Knocking the Stupid out of Project Management

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