Switching Configuration HP (P.C) Switches

Microsoft Applications

Excellent in Dealing with Microsoft Office package like

Microsoft word

Microsoft Access

Microsoft Excel

Microsoft Outlook

*Other Applications

Computer maintenance (Hardware - Software)

Networking • Work over windows platform.

Background about connecting different kinds of internet working architectures. And

understanding the internetworking principles

(components , standards ,Protocols and parameters).

• Know the networking concept and standards.

• Understanding the networking strategies and services.

• Design, Install and Administrate Networks

• Secure and Monitor Networks

• Establish and Manage Fire Walls.

(Cybroom-Bit Defender Business Client-ISA-End Point)

• Solve any problem in the software in the computers, a laptop and the Discovery of

some hardware problems & Computer Maintenance

• Windows on all available devices

( Xp- Vista- Win7-win8)

And pull them Image some of the programs

Ex- Acronis - Norton ghost.

• Removal and installation of any PC and laptop, assembly of new.

• Setup Windows Server 2003-2008 and work Active directory users and

computers.

• I have worked on the applications of hotels

Example: Opera- Sun - Exchange Mail - Vang card-Inhova-Micros Fidelio Suite 8 -

Material Control.

• I have experience in work and delivery networks and resolve problems.

• Configure any cisco switch’s and Hp Switch’s.

• Manage and administer network services (DHCP, DNS, etc...

• Excellent Knowledge of Office Group.

Ahmed Mohamed Moustafa PERSONAL DETAILS

ADDRESS: 87 Masaken Dobat El Rmaya Haram-Giza-Egypt

EMAIL : ahmedmostafa150@gmail.com TELEPHONE: +966 550 993 491 Date of Birth: 9/4/1989

Nationality: Egyptian. Marital Status :Single Military Status Delayed 6 years to up 29 years coz I’m only

CORE SKILLS & EXPERIENCE

EMPLOYMENT

• Configure Windows sever 2003-2008 & Active directory, ISA server -2006.

• Configure DHCP & local mail System.

• Very good Knowledge of Outlook backup & maintenance all problem.

• Configure WAN connection (frame relay and other connection).

• Configure Wireless Access Point Linksys (Wap54g).

• Configure Wireless Access Point D-Link.

• Fixing All Printers Problems.

W H O

World Health Organization

*Help Desk

Intern with the world health organization, regional office for the Eastern

Mediterranean for the period from 19 July till 29 October 2009

with Information Technology and Telecommunication

Until, Division of Assistant Regional Director

Obour Institutes

*IT maintenance

1. Development and administration of the Local Area Network

2. Support and administration of IT and communication systems

3. Capacity Building

4. Assistance on all IT-related functions

Us

United Systems Co.

Senior Technical Support

Attended and complete the training in our company during

The period from 21/6/2010 to 21/9/2010, in the maintenance department and also

joined to the company as a employee from 22/9/2010 to 11/9/2011 and he is

responsible for installing and configuration most of all

Command operating systems (Microsoft products) and also was capable to supervise

the installation of Ethernet cabling system infrastructure and support the installation

of all related hardware and software for the following band pc’s

(Compaq, Ibm, Hp)

Multi System

Network technician

Solve the problems of network and network design, installation and connecting

cables and make sure to

run it

And work on customer convenience and maintenance of cabling and network points

and work to configure the switches and connecting cables.

Royal Grand Azure Hotel

IT Agent

1- Prepare reports, distribute departmental inter-office correspondence, file, and

2- Support and administration of IT and communication systems

3- Support and resolve basic network and server access problems for end-users,

when possible from the Help Desk.

Rixos Sharm El Sheikh Hotel IT Supervisor

1- Accept technical support calls to the I.T. Department and log them in the Help

Desk Tracking System.

2- Forward technical support issues that can not be addressed by the Help Desk to

the appropriate technician.

3- Troubleshoot and resolve end-user hardware, operating system, and software

related

problems, when possible from the Help Desk.

4- Troubleshoot and resolve basic network and server access problems for end-

users,

when possible from the Help Desk.

5- Troubleshoot and resolve issues with WAN, VLAN, firewall, VPN, etc. systems,

when possible from the Help Desk.

6- Troubleshoot and resolve issues with voice communications (i.e., PBX

telephone) and voice mail systems, when possible from the Help Desk.

7- Prepare reports, distribute departmental inter-office correspondence, file, and

provide general assistance to I.T. department personnel as directed by the

Department Manager and/or the Non-Business and Project Execution Systems Supervisor.

System Administrator

AL-Mouwasat Hospital Saudi Arabia

- Develop requirements, outlines, budgets, and schedulers for information technology

projects.

- Oversee all phases of project from conception to completion.

- Assist with upgrading information security.

- Manage team of consultants, programmers, developers, and analysts.

- Ensure project is completed within budget and on time.

- Follow PMI standards to manage projects through the project lifecycles of initiation,

planning, execution and closure.

- Develop work-breakdown structures.

- Develop project tracking and variance reports.

- Assemble risk management plans and work effort documents.

- Create project documentation.

- Provide risk assessment.

- Review estimates.

- Assess new opportunities.

EDUCATION

- Prepare proposals.

- Flag potential issues.

- Manage multiple vendors.

- Utilize in-depth technical knowledge and business requirements to design and

implement secure solutions to meet customer / client needs while protecting the

corporation's assets.

- Develop security standards, procedures, and guidelines for multiple platforms.

8-

ADDITIONAL SKILLS/ATTRIBUTES

1. Excellent communication skills - both verbal and written

2. Ability to develop and maintain good relationships with customers

3. Desire to grow and learn new technologies

4. Ability to work with minimum supervision

5. Ambitious and accepts job challenges

6. Highly energetic and self-motivating

Degree: Bachelor of management Information Systems

University: Integrated Thebes Academy For Science Thebes Higher Education

Institute For Management an Information Technology, Haram, Giza

Grade: Accept

Project Grade: Excellent

Graduation Project:

Designed a website for a tourist village in Sharm El-Sheikh

There are Online Reservations Design a set of programs, including programs flash

And some programs of Microsoft's FrontPage, Acces

Hobbies

Certificates And Training 1- Cisco Small Medium Business for Engineers (SMB)

2- Microsoft Certification IT Professional (MCITP)

Training in El Walied For Computer

Training in T Continental sharm Hotel

Training in Holidayinn safaga Hotel

Now Studying

1- CCNA VOICE

2- ISA 2006 & TMG 2010

3- MC Exchange 2010

(Self Study )

Language skill

Arabic: Native language

English: good (Reading and writing)

*Reading

*Browsing the internet

*Music

*Foot ball