Ahmed Mohamed Diab Aly Radwan Page 1/2

Objective Seeking a permanent, challenging position that matches my ambitious and motivated personality, to gain practical experience, expert skills and professional training related to my qualifications, in order to achieve major goals and be an active participant afterwards.

Experience Period: From February 2004

Company: Azur Travel

Title: senior reception

Employment Status: Full time.

Period: From February 2006

Company: Back & Front

Title: Consultant Pos application

Employment Status: Full time.

Period: From January 2009

Company: Comsys Software.

Title: Team Leader Application service

Employment Status: Full time.

Period: From May 2016

Company: Rawabit Ltd Ksa Till now

Title: Ax Consultant

Employment Status: Full time.

ProjectsOn Egypt

Leaded on participated more than fourth hundred successful implementations in

Riyadh Olya street Tel: +966591966155E-Mail:a-diab@hotmail.com; ahmed_diab7002@yahoo.com

different business as (Retail ,Pos for restaurant, hospitality module for hotel ,supply

chain , door lock ,pms call account )

On Saudi Arabia

Alaryaf Bakeries and Pastry

Al Salman Bakery

Some Of project that implemented

On Egypt

Azur Group ,pegas Group ,Rehana Group ,Ocean View , Mont carlo ,Breka hotel ,Dream Lagon group, three corner group ,gorgonia Maars alarm ,Cilantro Group ,Cinnabon Group , Roastry Group ,Lapitra Restaurant ,carlos Café , etc……………….

On Saudi Arabia

Alaryaf Bakeries and Pastry

Al Salman Bakery

Responsibilities:

Configure of client PCs, Application server and Database server. Assist customers with software faults/bugs and On-site and/or remote troubleshooting. Participating in products testing process. Backup, recovery, Administration and maintaining customer's database. Database security, controlling access permissions and privileges Provide updates of support tickets, visits progress, upgrade plans and challenges to the Account Manager on a regular basis.

Establishing the needs and requirements of the customers. Maintaining client details to the customer log databases to be always up to date. Responsibility to travel to customer premises both in and outside of the normal or after working hours. Configuring the application modules as per customer needs matching to the standard. To complete, maintain all company paperwork in a timely, accurate and efficient manner alongside the company’s guidelines. To maintain and enhance the company image by acting professionally during the support calls and visits progress. To attend any relevant training course which is set to improve knowledge on the company’s or associated applications. Identify and resolve database performance issues, database capacity issues and other distributed data issues.

Ahmed Mohamed Diab Aly Radwan Page 2/2

Training Aug 2002 – Oct 2002First Academy for maintenance of computer hardware, software bugs, network installation and Windows NT administrator.

Computer skills HardwareGood in all PCs and servers.

SoftwareOperating Systems :- Microsoft Disk operating systems :DOS, Windows 3.x, 9x, NT, 2000, XP, Vista, 7

- Microsoft Network operating systems : Windows NT, 2000 Server, 2003 server, 2008 server.

Microsoft Office 4.3, 95, 97 2000, 2003, 2007, 2010Sql server 2000 ,2005,2008

Personal skills Present leadership character & ambitious.Enjoy bearing responsibilities.Enjoy teamwork.

Education Faculty of Arts French Department

Courses- MCITP windows server 2008 Training Course – 4 Trainee Center.-Mcts Database administrator Training course - 4 Trainee Center.

Sports &Hobbies - Computers & Internet

Driving License - Having a car.- Having a valid private driving license.

Personal Data - Military Service: EXEMPTED

- Marital Status: Married- Birth Date : 12/08/ 1982