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Jamie Phillips, CPPHealthcare Solution

Consultant

How engaged is your workforce?

EngagedWorkforce

“Finally, a schedule that works for me and my employees.”

“I sleep better knowing my data is secure.”

“Now I can access all my information in one place.”

“No more late nights and weekends.”

“Employee referrals are way up."

“Open enrollment was almost too easy.”

“Time-off requests are a breeze.”

“Our engagement scores are up.”

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It’s hard to drive engagement with disjointed processes and data

Inconsistent policy application

Double data entry

True cost of benefits?

Outdatedskills andcertifications

Multiple employee records

Paperbased onboarding

No single source of truth

No pay for performance

data

Too manymanual

adjustments

Who are my top

performers?

Data inconsistency

Lack of integration

No real-time data

Manual reporting

Can’t identify trends

Disruptive work

schedules

Multiple platforms

Lost candidates?

5

The Big PictureProposed Environment with Workforce Central®

KRONOSWorkforceCentral®

Empower your staff with easy access to their workforce information.

Kronos solutions are purpose built for Healthcare and all your employees.

PLATFORM

Performance

HumanResources

Benefits

ACA

Recruiting

Compensation

Payroll

Timeand

Attendance

LeaveScheduling

For the entire workforce

A UNIFIED PLATFORM

SOLUTIONS

OUTCOMES

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Extensive API layer

Single employee

record Cross

application reporting

Common security profiles

Mobile Access

across the platform

Single database

One UI for all applications

Simple, easy

BUILT FOR THE CLOUD Built on a secure, unified platform.

Always on the latest release

PLATFORM

SOLUTIONS

OUTCOMES

ACHIEVE YOUR GOALS

Engage all your employees

PLATFORM

SOLUTIONS

OUTCOMES

Attract and retain staff

Create an engaged workforce

Manage employee lifecycle

Control labor Costs

To help you drive better business outcomes.

AttendanceLeave

ManualScheduling

Payroll

Timekeeping

HR

Your Current Environment?

Me

My Data

Paper / Manual Processes

Systems Integrated???

Inconsistent reporting with disparate systems and manual processes.

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All updated bya single click!

Accruals

Timecard

Acknowledgement Sent

Notification Sent

Supervisor Takes Action

Employee Initiates Time Off Request

InTouch

Only Valid Requests are Routed to Supervisor

PC/Laptop

Supervisor

Smart Phone

Schedule

Automate common manual / paper processes: Request for Time Off

Do they have it?

CLICK!

Denied

Approved

80+%of new customers choose Kronos Cloud19,000+

in the Kronos Cloud!

Breathtaking growth rateKRONOS CLOUD

Arcos Dorados

We focus on:• Application updates• Infrastructure management• Database administration• Disaster recovery and data backups• Security and risk mitigation• Continuous monitoring and tuning• 24 X 7 Platinum support• Kronos Private Cloud• Dedicated Cloud Customer Manager

Comprehensive Cloud DeliveryYOU FOCUS ON USER SUCCESS AND BUSINESS DEMANDS

KRONOS CLOUD

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ONE UNIFIED PLATFORM FOR YOUR ENTIRE WORKFORCE

ENGAGE EMPLOYEES

CONTROL LABOR COSTS

MINIMIZE COMPLIANCE RISKIMPROVE PATIENT SATISFACTION

MORE POSITIVE PATIENT OUTCOMES

KRONOS FOR HEALTHCARE

Human Resources

Payroll

Absence Management

Time & Attendance

Recruiting& Hiring

Analytics for Healthcare

Data Collection

Physician Scheduling EZCall

Healthcare Staffing & Scheduling

Forecast ManagerWorkload ManagerTarget Intelligence

Simple, Intuitive, Transaction-oriented

WorkforceEmployee™

WorkforceMobile™

WorkforceTablet™

Employee & Manager AccessInnovation in a world beyond ‘time clocks’

Kronos InTouch™

Data Collection Terminal

with optional biometric reader

The Kronos InTouch™

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Workforce Mobile™

for staff providing care into the community• Support for iOS & Android• Alerts & Notifications• Review Schedules• Approve Timecards• Request Time Off• Punch In/Out with Transfers• Geofencing(can’t punch while at Starbucks!)

• Pay History, Benefits, W-2’s • 1095-C’s, Tax W/H, Direct Deposit

The power of Kronos on an iPad. Empower on-the-go managersWorkforce Tablet™

• Untethered access to WFC

• Easy to use

• Take full advantage of multi-touch

– One-tap timecard edits– Re-size a view with a pinch– Drag ‘n’ drop scheduling & staffing– Real-time updates

“We also wanted a company that could take us into the future, that invests in research and understands our industry. We looked at all options and chose Kronos to meet our objectives.”~ Doug Himmelein, Director of Human Resources, Holland Home

Timekeeping• Time and Attendance

• Basic Scheduling

• Pay & Work Rules

• Time Off Requests

Accruals• Accruals tracking/balances

• Benefit accruals (tenure, hours worked, etc.)

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Powerful FlexibleRules Engine• Fully automate pay

rules for complex policies

• Overtime visibility with actionable information

• Automate PTO accrual policies for all of your paid time off needs

Manage by Exception

Easy to find Exceptions for managers

OT Alerts can be leveraged for ACA

Impact of Scheduling on the Timecard

No Shows

ScheduleExceptions

Unscheduled

ScheduleIntegration

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Genies

Basic Scheduling Capabilities

Affordable Care Act (ACA)

• Offer minimum essential health care coverage for FTE OR pay a penalty

• Offer ‘affordable’ health coverage for FTE ees OR pay a penalty

• Employer w/200+ ee’s must auto-enroll eligible ee’s w/opt out

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ACA Full-time/Part-time Analysis

ACA Reporting

The report can show which part-timeemployees are beyond the threshold

You pick the threshold that makes sense for your business

You pick the look-back period based on your specific date range

CMS PBJ RequirementsKronos has it!• Direct and Indirect Hours

− Including Agency and Contract Staff

• Category of Work − registered nurse, licensed practical

nurse, certified nursing assistant, therapist, or other medical personnel

Kronos knows that in Healthcare, You have a target on your back

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Kronos is the only solution with anything even close to an answer…

ATTESTATION TOOL KIT

Kronos is the only solution with anything even close to an answer…

ATTESTATION TOOL KIT

Kronos is the only solution with anything even close to an answer…

ATTESTATION TOOL KIT

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Applicant Tracking• Requisition Management and

Approval Process

• On-line Application

• Recruiter & Manager Portals

• New Hire Process

• On-boarding

This automated best-practice hiring solution is available at a surprisingly low cost of ownership and with a much quicker implementation time.

End-to-End SolutionHIRING CHALLENGES

“HR pro’s say that the three biggest challenges facing HR executives over the next 10 years are:

1) retaining and rewarding the best employees,

2) developing the next generation of leaders, and

3) creating a corporate culture that attracts the best employees to organizations”

1. Source

2. Apply

3. Screen

4. Interview

5. Hire and Onboard

Increase applicant flow with career portal

Accept electronic applications 24 x7.

Filter applicants for minimal qualifications and job fit requirements.

Improve decision making with interview guide.

Electronically and efficiently onboard for optimum time-to-productivity.

On your Mobile device. . .• Compatible with iOS & Android

devices and others• Reduces need to scroll and zoom• Supports all standard application

functions• Branded same as web application• Integrated with core features

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Easily Upload a Resume or Apply with LinkedIn

Requisition ManagementRequisitions can be created from scratch, from a job template library, or copied from existing requisitions.

Branded Career Portal Consistent brand imaging throughout the application process helps attract high-quality talent.

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Electronic OnboardingNew hire forms are presented electronically and e-signature eliminates paper and costly manual processing

I-9 information and review of eligibility to work in the U.S. are viewed and captured

Ken Martin, VP and Group Director, Human Capital Management, Aberdeen GroupOnboarding: The First Line of Engagement (Aberdeen Group 2010)

“Engaging the new hire early on ultimately leads to shorter time to productivity, better retention, and most importantly, a more engaged customer.”“

Easy-to-use Hiring Workflows• Automatic e-mail communications

• Information checks throughout process, such as background checks and drug tests

• I-9 verification / e-Verify

• WOTC captureHired!

Application Review

Conditional OfferBackground/Drug Tests

Candidate Applies

Interview

Onboarding

ReferenceCheck

Phone Screen

• Avg. Days in Hiring Step

• I-9

• Hiring Flow

• Referring Employee

• Candidate Flow

• Open Requisitions

• Requisition Activity

• Sourcing

• Time to Fill

• Compliance (OFCCP)

• EEO by Workflow

• EEO by Status

• Veteran Status – OFCCP

• Disability Status – OFCCP

Pre-configured Reports and Ad Hoc FeaturesWORKFORCE TALENT ACQUISITION

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“Midwest Health has acquired new facilities and increased staff by 30 percent without adding additional payroll staff.” ~ Lynne Kennedy, Accountant/Payroll Manager, Midwest Health

HR / Human Capital Mgt• Position Management

• Benefits Administration

• Performance Management

• Compensation Management

• Skills, Cert & Asset Tracking

• OSHA Incident Tracking

• Electronic Employee File

Everything in One Place

Position Management System

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Benefits Administration

• 1094-C /1095-C: Employee & IRS forms are automated

• Self-service delivery available 6

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ACA Regulatory Reportingstandard in Workforce HR

Performance Management

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Compensation Management

Training, Skills, Certification & License Tracking & Alerting

HR/Payroll – Streamline Processes

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IT

Manager initiates termination

HR approves

Notifications Sent

Clinical

Benefits

Payroll Employee no longer can clock in & gets f inal

Paycheck

XCLICK!

H&W

• Medical• Dental• Vision

Life

• GTL• Supplemental• AD&D

Saving• 401k/403b• 457

Provider Notif ications

Automatically opens shifts

RESULTS:Better control

Reduced benefit costsImproved compliance

Remove from any company access

Collect badge/company

property

The Power of Integration: Termination Process

Self-Service

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“In-house payroll processing has eliminated the two-day float, giving the hospital full use of its funds before payroll. ~ Teresa Wolfe, HR Manager, Kansas Heart Hospital

Payroll• Gross-to-net calculations• Tax filing / payment services• Regulatory Compliance• Check printing distribution• Direct Deposit / Cash Cards• Year-end processing• General ledger (GL) processing• FLSA Weighted Avg OT

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Payroll Processing OverviewPre-Processing Payroll

ProcessingPost -

Processing

Set up Employee Payroll Information

Run the Benefit PlanCalculation Process (HR)

Transfer Payroll Data from WTK

Process Batches / Review Reports

Calculate Trial Payroll

Balance Payroll andGL Output

Finalize Payroll

Create & Print Checks and Advices

Create Direct Deposit File

File Tax Deposits

Create General Ledger Export File

Exception Processing

Create On DemandChecks

Void and Reissue Payments

Balance Issues with Exception Processing

Compliance Reporting

Kronos Tax & Payment Solutions Available

• Increased control• Reduced risk & penalties• Industry leader (22% of

US tax filings)• Federal, State & local tax

compliance• Single-feed W-2, W-2c Filing• Proven agency relations• Tax registration serv ices

• EFT compliance• Shift judgment and

penalty risk• Disbursement

management• Data storage• Call center

• Internet statements• ACH origination• Check reconciliation• Fraud protection• Check printing• W-2 printing/posting• Distribution• Escheatment avoidance

Tax Service Garnishments Payment Solutions

A full suite of tax, compliance and payment solutions designed to complement in-house systems

Online Tools • Dedicated Account Management • SOX / SAS70 (Ty pe II) Compliance • Disaster Recov ery

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Kronos Compliance Library

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KronosKronosINTEGRATE

Complete AutomationToo many manual steps!

Integration Made EasyWe have the frameworks for your partners

Pension AdminBenefit Carriers

General LedgerLMS

Workforce Integration Manager™

!

“Kronos has saved us money and increased staff satisfaction. If you’re keeping staff happy, residents are extremely happy too.” ~ Doug Himmelein, Director of Human Resources, Holland Home

Healthcare Scheduling• Workload Plans/Staffing Minimums• Balance Coverage & Skill Mix• Requirements for Filling Open Shifts • Text Messaging to Fill Open Shifts• Integration with EMR/Point-of-Care• Track Certifications & Licenses• Automated Alerts / Reminders• Staffing Rule Violations• Metrics / PPD / Productivity• Employee Self Service

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“Risks” – Managing Labor with Fluctuating Volume

NURSE MANAGER CHALLENGES

“I'm concerned that the work is not distributed fairly and that I'm burning my staff out”

How Do You Manage The “Risks”?NURSE MANAGER CHALLENGES

“I have a great day when I know my staff have the right workload"

The Workforce Deployment Workflow

Actual Volume

(Demand)

Actual Scheduled

Staff (Supply)

Adjust staffing

supply to meet

patient demand

Increase/Decrease staffing levels

Continually adjust

Schedule Creation

Staffing

• Preferences• Job Qualifications• Rules for Safe

Staffing• Leave• Self-Scheduling• Predictive Targets

• Workload• Productivity• Staff assignments• Call-outs/Cancels/

Floats• Reporting

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Volume Based Scheduler

Decision Support Tools

Fill Open Shifts faster via Text messaging!SMS Quick Fill

Supervisor / StaffingManager

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Employee Engagement through Self Service

Workforce SchedulerStaffing Management

Balance coverage across the entire organization by dragging and dropping between departments to fill open shifts

Schedule Reporting Made Easy

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Absence Management• Attendance Management

• Consistent and Real-Time Enforcement

• Document Management

• Workflows and Notifications

• Leave Management

• Intermittent and Continuous

• Configurable and Automatic Eligibility Calculations

• Document Management

• Workflows and Notifications

Consistent and Real-Time EnforcementAttendance Administration – Ensures Compliance

Incident Details- Drill Down into the Events

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Manage Documents

Disciplinary letters are automatically initiated

when disciplinary levels are reached – ensures

compliance with policies.

Track and Automate Burdensome Processes

Automate time consuming leave processes, all in one place•Employee eligibility•Leave entitlement•Document tracking, due dates, reminders•Apply leave rules•Communicate absences to timecard and schedule•Ensures proper pay and eliminates redundant data entry.

Leave Administration – Ensures Compliance

Workforce Analytics• Core Analytics

• Healthcare Dashboard

• Workforce Auditor Analytics

• Workforce Attendance Analytics

• Workforce HR Analytics

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Meaningful Metrics & KPIs – Core AnalyticsCORECORECORE

Calculated Metrics

CORECORECORE

Core Reports

Healthcare Dashboard

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Workforce Auditor Analytics

• Punch Time Edits• Punch Comment Edits• Punch Deletions • Future Punches• Retro Timecard Pay

Code Edits• Work to Schedule Ratio

Time Card Metrics Scheduling Metrics

• Retro Schedule Edits • Retro Schedule Pay

Code Edits• Canceled Meal

Deductions• Work to Schedule Ratio• Punch Time Edits

Workforce Attendance Analytics

Tardiness and Absence• Attendance incidents by

Business Unit• Job performance

comparison• Incident trends based on

comments• Overtime hours in relation

to attendance incidents

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Consolidates all the information you need:

− Hiring practices− Retaining employees− Performance management− Turnover analysis

Human Resources Plug-In

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