Atlas HouseA hospital for people with learning

disabilities, mental health problems and

other special needs

Private information about patients

It is important that patient information is

kept private. Sometimes staff need to

speak to other people about patient

concerns. Staff will tell the patient first.

Compliments and complaints

Patients are encouraged to say if they are

happy or not happy about their care. They

can speak to the matron or staff.

Patients can also be helped to contact

PALS (Oxleas’ complaints helpline).

Patients can call them on

0800 917 7159 (freephone number)

or by email: pals@oxleas.nhs.uk

How to find Atlas House

Address:

Goldie Leigh

Lodge Hill

Abbeywood SE2 0AY

Tel: 020 8319 7112/7139

Bus routes: Bus 99 and Bus B11

(Thamesmead to Bexleyheath)

Trains: The nearest train stations

are Abbey Wood or Welling

Parking: There are parking spaces near Atlas House.

An easy read leaflet for people with

learning disabilities, their families and

carers.

Reviewed by the Can you understand it? team

oxleas.nhs.uk

Updated May 2015