ags corporate presentation

© 2009 AMAX Global Services All rights reserved. Proprietary and Confidential – Do Not Distribute.

Offshore Service . Onshore Quality

-Corporate Introduction-

© 2009 AMAX Global Services. All rights reserved. Proprietary and Confidential – Do Not Distribute.

Corporate Information

• Quick Facts• Established in the year 2000• Headquartered in Fremont, California, USA• Offshore locations : Suzhou, Shanghai• 200+ employees

• Our Outsourcing Services• Software development and consulting services• Web design and development • Quality assurance with industry standard testing methodologies • IT applications, performance• Internationalization

• Hardware and Software Reseller / Distributor•Deployment engineers (U.S., Europe, China, Japan, Australia)


Business Benefits

• By Outsourcing Product Development and/or Product Testing

• Dramatically reduce the costs of developing your product by up to 50%- 60%, by leveraging our China based ODC• Greatly enhance quality of your product• Flexibility to easily scale up/scale down the team size based on business needs• Reduce “Time to Market” for your product, and gain competitive advantage in the marketplace

• We help our clients with:• Product Enhancements• Product Maintenance• Migrating the products to different technology platforms• Re-engineering their products• Internationalization

• Outsourced Testing & Validation Services• Functionality Testing, Usability Testing, Integration Testing, Automation Testing and Performance Testing


Objectives

• Provide highest quality technical services cost effectively

• Maintain 100% customer referenceability

• Quality and customer satisfaction over growth / revenue

• Recognition for on time delivery with highest quality

• Integrity and honesty with customers

• New accounts strategy – customer referrals only

• Fair and equitable treatment of all employees


Value to Clients

• Transparent Extension of Client “Partner Focus”

• Minimal “Time to Productivity”

• Experienced Management and Team

• Highly Trained and Motivated Staff

• Low Turnover

• Cost Effective Services

• China Strategy and Presence


Why Outsource to China?

• Companies Must Have a China Strategy

• Lowest Possible Cost with ‘Unlimited’ Resources

• Proximity to Worldwide Manufacturing Base

• Proximity to Customers

• Access to Massive Business and Consumer Market

• Participation in the World’s Fastest Growing Economy

• Business Climate Supported by Government and Rapidly Maturing Legal System

• Analysts Worldwide Predict China’s Share of Outsourcing Market will be Equal to India by 2010


Sample Customers


Suzhou Office


Outsourcing - Software Development Services

• Product Development – Experienced software professionals– Full product lifecycle (requirements, design, test, etc.)– Multi-platform expertise (Windows, Linux, Unix)– Microsoft and J2EE technologies– Web 2.0 Applications– Application servers (WebSphere, WebLogic, JBoss)– Database servers (Oracle, SQL Server, DB2, MySQL)– Reports (Crystal, Business Objects, Microsoft Reporting Services,

etc.)

• Sustaining Engineering– Maintenance and patch releases– Multi-version fix management– Legacy and end-of-life products

• Performance Profiling and Tuning– Profiling, load test, memory leaks, performance– Benchmarks– Optimization


Outsourcing - Quality Assurance Services

• Quality Assurance, Test, Verification and Validation‐ Comprehensive test plan design and development‐ Automated test framework and test case development‐ White box, black box and regression testing‐ Cross platform validation and certification‐ Performance, stress and load Measurements‐ Regulatory Compliance

• Platform Testing– OS: Windows, Sun Solaris, HP-UX, Linux– Hardware platforms (i.e. Sun, HP, Intel)– Application servers (WebSphere, WebLogic, JBOSS, Oracle, SUN One)

• Internationalization– English, Chinese and Japanese translation– Localization testing (Chinese, Japanese, German, French, Spanish)


Outsourcing - IT Services

• IT Consulting Service– Trained professional consultants– Application delivery and deployment (business analysis, application

requirements, application development, and QA)– Installation and configuration– Application maintenance and support– Integration with 3rd party applications– Application end user training – Validation services– Reports– Onsite deployment

• Internationalization– Customer support (Japanese, Chinese and English language)– Locale specific testing– Translation services

• Performance Monitoring and Tuning– Profiling, load test, memory leaks, performance

Agile Practice Business Unit

• Experienced team of Agile PLM consultants

• Value Added Services competitively priced

• Onsite and Offshore resource capabilities

• Reference accounts in U.S. and China

• World Wide service capabilities (United States, Canada,

Europe, Eastern Europe and China)

• Customer Success and reference is first priority


Agile Practice Manager

• 10 plus years of Agile PLM experience

• Delivered Agile PLM solutions to Fortune 500 customer

accounts

• Outstanding Customer feedback and references

• Senior Consultant and Development engineer at Agile

Software for 3 years


Services Provided

• Expertise on maximizing Agile PLM solutions

• Focus on providing continuous flow of value to Customer

• Scalability without lost of velocity

• Metrics and benchmarks

• Quality assurance framework

• IT / business alignment

• Continuous integration

• “Lean manufacturing” of software development

• High quality deliverables


Customer Reference

• Intuitive Surgical; Manufacturer of Robotic Surgical Systems

• UT Starcom; Global Leader in IP-Based Networking Products

• Sonosite; World Leader in Hand-carried Ultrasound Medical

Devices

• NeoPhotonics; Manufacturer of Photonic Integrated Circuit-based

Modules (China)

• Wanxiang; Manufacturer of Automotive Parts (China)

• China Helicopter Research and Development Institute; Design

Authority for Chinese Domestic Helicopters (China)



Infrastructure

• Dedicated Development Centers and Testing Labs

• DDN Internet Access– 100MB internet connection– 100MB backup internet connection– No electricity black-outs or power failures

• Dedicated Server Rooms– Rack mounted servers– RAID drives, UPS and daily back ups

• Other Internet Facilities– FTP, WWW, E-mail system


IP and Data Protection

• No writable disks, no external hard drives, USB ports

disabled

• Strict secured access to server rooms

• Dedicated DBA/Network Administrator

• Separate dedicated customer servers

• Separated VLAN for each customer account

• Strictly controlled and monitored Internet access

• Control, tracking and monitoring of software installations

• Print monitoring system – track and control printing

• Tracking of all employee emails sent

• Intensive training for all employees in IP Rights


Security

• Secured facilities: access cards for employees, entry/exit

tracking

• Documented security policy – Employee Handbook

• Security and IP protection training for all employees

• 16-Channel Video Surveillance system 24 X 7

• Firewall, strict Active Directory group policy

• Centralized Anti-virus protection policy with automatic updates

• Regular Security patches and updates on workstations

• Additional controls based on customer requirements

• Termination and prosecution for any violation


Organization

• CMMI Management Approach (CMMI Level 3)– Focus on controlled process and standardization – Balanced scorecard performance measurement– Continuous improvement

• Complete Training System– AMAX GS Quick Start / AMAX GS Basics / AMAX GS

Professional– English language training

• Western Culture – Direct, innovative, results oriented, communications– Business orientation, customer centric– Teamwork, spirit, motivation

• Low Turnover Rate– Career growth, training programs, benefits – Employee values, reputation (prestigious company)– One of the best cities to live and work in – Suzhou City


Customer Case Study – Rockwell

• Rockwell Software– Software products that aid manufacturers– Diverse set of products and technologies– Offshore augmentation services (lowest cost supplier initiative)– Performance driven culture

• Rockwell Preferred Development Partner– Strategic partner for development and test services– Multiple product teams– Microsoft and J2EE expertise– Transparent integration of offshore and Rockwell development centers– Sustaining engineering

• Value– Ranked number 1 supplier– Effective low cost augmentation services : 40 % reduction in cost– Accelerated product development and testing : 100% On time delivery– Rapid acquisition of skilled software professionals : 10 to 70 in 12

months– Key productivity differentiator : 97% DRE (defect removal efficiency)


Customer Case Study – Solectron

• Solectron IT Global Application Partner– Manufacturing applications (operations and portals)– Project Management and application engineers– Multi-language skills (English, Chinese and Japanese)– Technical Support

• Deployments– Singapore, Japan, Australia, Malaysia– North America (Milpitas, Toronto and Louisville)– China (Suzhou, Shanghai, Beijing, Shenzhen and Hong Kong)– Europe (Hungary, Poland and Netherlands)

• Value– Ranked top 5 solution provider (supplier ranking)– Effective low cost augmentation services– Accelerated application development and rollout worldwide– Effective, skilled software professionals at low cost– Chinese, Japanese and English language skills


Customer Case Study – Intuitive Surgical

• Medical Device Manufacturer – United States– Complex Surgical Equipment Manufacturing– Extensive Data Gathering and Reporting Requirements

• On Site Project Management

• Engineering Services (China Resources)– Datasweep Migration from 5.1 to the latest version– Agile Application Development and Maintenance– Ongoing Application Enhancements– Application Maintenance Requirements Analysis– Requirements and Engineering Specifications– Test Plans, Test Case Execution Reports– Troubleshooting and Performance Optimizations– Business Objects Report Design and Maintenance

• Regulated Environment– Extensive Documentation Requirements– Software QA and Validation


Thank You !

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