agile india leading managing-following - keynote v5 for sharing

Be happy - do good - leave the world a better place than you found itIsabel Evans

Leading - Following – ManagingYou can help your group thrive

Isabel Evans fbcs citp

www.isabelevans.uk

Namaste, Agile India


How can we thrive?• It is hard sometimes…

– to be in a team, to lead or to follow – to manage people and projects

• Other people are hard to understand– they seem to behave and think differently to us

• Sometimes – we feel treated badly– people get in our space and interfere– we feel rejected by others– we feel used – and helpless

what can we do about it?


Leadership case study: Mike

“…Mike … was low-rankingBy judicious use of (…noise directed…) toward his superiors, he bluffed his way to the alpha position…

For sometime after this Mike seemed unsure of himself and seized every opportunity to display vigorously as though to impress any males nearby;

often too he attacked females for no obvious reason as he was tense…”


Leaders, Managers, Followers:We are animals, often in teams

We work in teams. Teams that have goals, that work together to solve problems, that sometimes squabble and make up. How people in the group behave depends on the styles of leadership, management and followership adopted in the group, and on each of our individual behaviours.

Pictures of animals – solitary and in groups


Orcas – apex predator hunters

• Alpha female leads

• Roles and experiences

• Hunting emotion – joy

• Teamwork

• Leader

• Manager

• Followers

• Team members can play and make mistakes


Wolves – predator hunters

• Don’t have such ease…• Hunting emotion – desperation• Super focused exertion • Will eat mice in winter• Teamwork• Leader• Manager• Followers • No place for mistakes – succeed or die• A lone wolf is a sick wolf


Chimpanzees – opportunistic hunters• Sometimes coordinated, sometime they just grab

a chance…• For large prey (e.g. baboons) will request help

from others• Hunting emotion – excitement• Teamwork (sometimes)• Leader• Manager• Followers and roles…• Fight your way up the hierarchy…• But only with the help of allies…


Parasites and symbionts

• No Teamwork?

• No Leader?

• No Manager?

• No Followers?

• Uneasy alliances?

• Unconscious “cooperation”?


Some parasites are quite attractive – but still make hard work for their team…


Leaders, Managers, Followers:We interact in different ways…


Leadership Quadrants

Feelers

Feelers

MuddlersThinkers

Engagers

Rel

atio

nal

Rationalhttp://leadership.org.au/resources/leadership-models-tools/


Follower Types

Pragmatics

The Alienated

Yes-People

level of critical thinkingpassive

active

Star Followers

Sheep

After Kelley


Sheep: passive, require external motivation, lack commitment and require constant supervision

Yes-People: committed to the leader and the goal / task / leader / team. Conform, do not question decisions or actions, defend their leader

The Pragmatics: not trail-blazers; will not stand behind controversial or unique ideas; vote with

majority; stay in the background

Alienated: negative, attempt to stall or bring the group down, constantly questioning, view themselves as the rightful leader, critical of the leader and fellow group members

Star Followers: positive, active, and independent thinkers, will not blindly accept the decisions or actions; Can succeed without the presence of a leader.

Kelley


Effective star followership

Self management

Commitment

Competence Courage

Star followership

Kelley


Effective star leadership …. the same!

Self management

Commitment

Competence Courage

Star leadership


from Australian Leadership Foundation


Controlling Leader:what type of followers?

LHigh AuthorityLow Autonomy

High Work OutputLow Time InputNo EngagementMeaningful work?

Which followers can work easily in this environment?


Guiding Leader:what type of followers?

Medium AuthorityMedium Autonomy

L

Decreased Work OutputIncreased Time InputIncreased EngagementMeaningful work?



Collaborating Leader:what type of followers?

Low AuthorityHigh Autonomy

L

Lower Work OutputHigher Time InputBetter EngagementMeaningful work?



Leaders, Managers, Followers:We are animals of habit & territory…


Is your office a cage? - Managing territory -

Personal space

Home range

Territory

Flight distance Alert distance

Continually panicky

Continually alerted Can retreat

Pathological behaviour

Able to roam

Hyperagressive CoexistAlerted

After Ellis


Safety and danger- home range and new territory -


Able to roamKnown territory

Fearful or fearless exploration of new

territory?

Start support, coaching, mentoring – team and individual


Able to roamKnown territory

Fearful or fearless exploration of new

territory?

Start support, coaching, mentoring – team and individual

Ellis


Water voles and other small rodents

http://link.springer.com/article/10.1007/s10071-010-0338-5


Leaders, Managers, Followers:We are animals who can reason & learn


Mentoring and Coaching

Driven by mentee

listen

Mentor 1 to 1

Driven by coach

tell

Coach groups


Changing styles through coaching

Direction

Guidance

Supporting

Listening

Engaging


Influence, Habits and Triggers

Cue Reward

RoutineNew

routine

The Power of Habit: Why we do what we do and how to change By Charles DuhiggTrickster Makes This World By Lewis Hyde

Healthier reward

Identify the routineExperiment with rewardsIsolate the cueHave a plan

New cue

Disrupt your habit


Coaching: “Say this mantra and be compassionate to yourself, first”


Mentoring: “What is your purpose?”

Be Happy - Do GoodLeave the world a better place

than I found it


In order to thrive…• Remember, we are animals, often in teams

– Leaders, managers and followers

• We interact in different ways…– Different people - different leadership styles– Different people - different followership styles

• We are animals of habit & territory…– Respect other people’s habits & territory

• We are animals who can reason & learn– You can change yourself (mentoring, coaching)– You can influence others (mentoring, coaching)– Be(a)ware of parasites– You can be happy, you can do good – Leave the world a better place than you found it


Leading - Following – ManagingYou can help your group thrive

Isabel Evans fbcs citp

www.isabelevans.uk

Namaste, Agile India,Thank you for listening


References

• https://en.wikipedia.org/wiki/List_of_solitary_animals

• http://www.lucidity.org.uk/animal/

• BBC wildlife documentaries e.g. Frozen Planet

• Jane Goodall: The Chimpanzees of Gombe

• Hegel: http://bit.ly/2aHszAH

• Catherine Hezser: http://bit.ly/2a83sTo

• Berne: Games people play

• Abe Wagner: The transactional manager

• Warren Bennis: On Becoming a Leader http://bit.ly/K2hcAH quoted in http://www.buzzle.com/articles/autocratic-leadership-style.html

• http://bit.ly/2bn4OxL

• http://bit.ly/1JnwcUd

• Leadership Styles diagram from Australian Leadership Foundation tweeted by Sharon Robson

• https://en.wikipedia.org/wiki/Followership

• Ellis: Animal behaviour and its implications

• Raes & Evans Workshop: Leave me alone, I’m hiding from my team

• Thomas: Workshop: Becoming a Programme Test Manager (www.badgerscroft.com)

• Evans: Achieving Software Quality Through Teamwork

• http://link.springer.com/article/10.1007/s10071-010-0338-5: Decision making at a crossroad: why to go straight ahead, retrace a path, or turn sideways? Miller, M. & Eilam, D. Anim Cogn (2011) 14: 11. doi:10.1007/s10071-010-0338-5

• Charles Duhigg: The Power of Habit Why we do what we do and how to change

• Lewis Hyde: Trickster makes this world

• Harty: Bridging the Gap Between Testers and Developers EuroSTAR 2004

• http://www.forbes.com/sites/lizryan/2016/06/25/ten-policies-youll-find-in-every-toxic-workplace/#a2dce16618e6

• Australian Leadership Foundation Leadership Styles matrix, tweeted by Sharon Robson

• Raes & Evans “Leave me alone! I’m hiding from my team!”

https://en.wikipedia.org/wiki/List_of_solitary_animals

http://www.lucidity.org.uk/animal/

http://bit.ly/2aHszAH

http://bit.ly/2a83sTo

http://bit.ly/K2hcAH

http://www.buzzle.com/articles/autocratic-leadership-style.html

http://bit.ly/2bn4OxL

http://bit.ly/1JnwcUd

https://en.wikipedia.org/wiki/Followership

http://www.badgerscroft.com/

http://link.springer.com/article/10.1007/s10071-010-0338-5

http://www.forbes.com/sites/lizryan/2016/06/25/ten-policies-youll-find-in-every-toxic-workplace/#a2dce16618e6

agile india leading managing-following - keynote v5 for sharing

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