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2-mar-2010 London, UK Agile Edge Seminar WCM Trends for 2010 and CQ5 David Nuescheler CTO Day Software [email protected]

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Agility Matters for WCM (Web Content Management). Business needs and technology needs.

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Page 1: Agile Edge Valtech

2-mar-2010London, UK

Agile Edge SeminarWCM Trends for 2010 and CQ5

David NueschelerCTODay [email protected]

Page 3: Agile Edge Valtech

1

2

3

CQ5 LIVE DEMOQUESTIONS & ANSWERS

AGILE WCM TRENDS 2010

Page 4: Agile Edge Valtech

Agility Stakeholders in WCM

CMOBusiness

CIOIT

Authors

SiteOwner

Developer

Systems

Page 5: Agile Edge Valtech

8 WCM Agility Trends

1 2 3 4

6 7 85

Page 6: Agile Edge Valtech

Good-bye Vendor Lock-in.

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Introducing the CM Cloud

SCMDAMDM

SOCIAL

WCMPIM

COLLAB

RM

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Many different usecases.Little agreement.

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There is light.The Content Repository.

All disciplines of CMagree on the existence and the featuresetof a content repository

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A Content Repository!?

RDBMSFEATURES OF AN

FILESYSTEMFEATURES OF A

YOU ALWAYS WANTED

GOOD STUFFALL THE OTHER+

Transactions, Query, Structure, Integrity Binaries, Hierarchy, Locking, Access Control

Unstructured, Versioning, Full-text, Multi-Value, Sort-Order, Observation

CONTENT REPOSITORY

Page 11: Agile Edge Valtech

A history of standards.

DMA & ODMADocument Management oriented Specification. Little Adoption.No active specification development.

WebDAV (& friends)Filesystem (Resource) oriented Protocol Specification IETF.Widely adopted. Every Desktop has WebDAV support. Every CM Vendor Supports WebDAV. No active specification development.

JCRJava Language API specification. Functionally Broad. Wide adoption by Java Applications. Active development.

CMISDocument Management oriented Protocol Specification. Work in progress. Active development of the Specification.

ACTIVESPECIFICATION

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12

Introducing JCR

170

283

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13

Page 14: Agile Edge Valtech

Known Compliant Repositories(* partially using 3rd party connectors)

Apache Jackrabbit Oracle XML DBExo

ECMS Platform Microsoft Sharepoint OpenText Livelink

Day CRX IBM FileNet P8 Xythos Repository Alfresco ECM Vignette V7

Interwoven Repository IBM CM / Domino EMC Documentum

+hundreds of TCKsregisteredSaperionArchive

Page 15: Agile Edge Valtech

Some known JCR Applications

Sourcemix Sourcemix

Percussion Rhythmix

Lutece Portal

QuickWCM WCMS

Jahia Framework

Hippo CMS

InfoQ Online CommunityNuxeo ECM

Sakai E-learning

TYPO3 v5.0 WCMGX WebManager

Exo ECMS Platform

Liferay Enterprise Portal

Artifactory Maven Proxy

IBM FileNet WebSiteManagerApache James

medic-2-medic mapofmedicine

Day Communiqué WCMS

Apache Tapestry

Day Communique Collab

QSLabs ComplianceApache

Cocoon

Alfresco ECMSApache Sling

Mindquarry Collaboration

Day Communique DAM

magnolia WCMS

JBoss PortalSun OpenPortal Interface 21

Spring Framework

Fast Enterprise SearchOracle WebCenterBEA Portal

Page 16: Agile Edge Valtech

Introducing CMIS.

PROPOSED TO

OASISSEPT

2008

V0.5

Page 17: Agile Edge Valtech

Agility Matters

NO LOCK-INMEANS AGILITY

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8 WCM Agility Trends

1 2 3 4

6 7 85

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Sites are Apps.

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Application & WCM 1.0pre 2009

WebApps WebSitesmiles

portalsbusiness apps

extranetscommerce

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21

Applications & WCM 2.0

title

header

nav container

content

content

Content Block

Label

Label

Label

OKCancel

Progress labelApplication

contentblock

labels

Page 22: Agile Edge Valtech

Mash it up...

Page 23: Agile Edge Valtech

Drag & Drop Integration

applications, portlets, gadgets

Page 24: Agile Edge Valtech

Agility Matters

MIXING APPS MEANS AGILITY

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8 WCM Agility Trends

1 2 3 4

6 7 85

Page 26: Agile Edge Valtech

WCM is about Agility

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Adapt in changing markets

1content

2structure

3logic

...well that’s why you have a CMS.

Page 28: Agile Edge Valtech

Data First.

Your content model is going to be...

...WRONG.

...it is just a matter of time

Page 29: Agile Edge Valtech

Componentized Deployment.

Your application is going to be...

...OUTDATED.

...or buggy.

Page 30: Agile Edge Valtech

Agility Matters

PRESERVE AGILITY ON ALL LEVELS

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8 WCM Agility Trends

1 2 3 4

6 7 85

Page 32: Agile Edge Valtech

URLs matter beyond SEO

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REST

Learn to REST.

do things the “web-way”

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34

Roy FieldingChief Scientist Day Software

Co-Founder and Creator of Apache WebServer ProjectCo-Author of HTTP, URL, … standard specificationFounder of the Apache Software FoundationVP of the Apache WebServer projectAuthor of the Apache licenseCreator of the term “REST”

Page 35: Agile Edge Valtech

It’s the Web. URLs matter.

.../product.jsp?id=12346

Mistake 1:Addressing the “Script”Mistake 2:.jsp? What the heck?

Mistake 3:Passing in “this”

Page 36: Agile Edge Valtech

Reclaiming the web. RESTful URL decomposition

/cars/audi/s4.details.html

Content Repository Path...selects a particular script

Page 37: Agile Edge Valtech

Agility Matters

WEB ARCHITECTURE

BUILT FOR CHANGE

Page 38: Agile Edge Valtech

8 WCM Agility Trends

1 2 3 4

6 7 85

Page 39: Agile Edge Valtech

Users, notsurfers.

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Users, are users, are users.

103± 2

± 2

104

± 2

105

Authors

Intranet

Public

Page 41: Agile Edge Valtech

User Profile Management

Content RepositoryEvery User of the website has a Profile /

User Home

Access ControlledAuthenticated

Highly Scalable

Private file upload

Name, Email, ...

User Licenses & User Statistics

Registration and Forms content

Segmentation &

Group Information

User Private WebPages

Page 42: Agile Edge Valtech

User Generated Content

Tightly Integrated

Start “small” and without entry barrierControl all user generated content using flexible workflows for approvalBuilt for Enterprise Class DMZ and Load Balancing environments

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<div class=”comment”> Look at my profile</div>

<div class=”comment”> Cool <b>stuff</b></div>

<div class=”comment”> Look at my profile <img src=”javascript:alert(‘ha’)”></div>

<div class=”comment”> Check out this site</div>

<div class=”comment”> Cool <b onload=”alert(‘ha’)”>stuff</b></div>

XSS Protection

#1 Attack Vector on Web-Apps: Cross Site Scripting (XSS)Needs sensible, not rigorous, escaping of HTMLBuilt-in XSS Protection Library - used in all Social Collab components & your JSPsConfigurable white list for flexible degree of freedom to user generated content

<div class=”comment”> Check out <a href=”javascript:alert(‘ha’)”>this</a> site</div>

Page 44: Agile Edge Valtech

Agility Matters

SOCIAL MEANSAGILE

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8 WCM Agility Trends

1 2 3 4

6 7 85

Page 46: Agile Edge Valtech

Enable online Marketing.

Page 47: Agile Edge Valtech

Baking vs. Frying

Baked(Static Delivery)

1

Fried(Dynamic Delivery)

2

Page 48: Agile Edge Valtech

Built-in Analytics

Pull RealtimeAnalytics / Reports

Any Event (Click)

Send Event

Analytics Server(embedded)

Plug-able Aggregator

Persist all Analytics Information in the Content Repository

Analyzes Request information (user, content, event, ...)

Store Analytics Data

Page 49: Agile Edge Valtech

Inside the Online Marketing

Identify

Segment the audience

Target Campaigns

Campaign Buy Now!

...and win.

Page 50: Agile Edge Valtech

TraditionalMarketing

*Highest Paid Person’s Opinion

HiPPO*

Page 51: Agile Edge Valtech

MVT: Let your prospect decide.

Your HiPPOs fave.

Your favourite.

Your designers

fave.

Page 52: Agile Edge Valtech

Agility Matters

USER BEHAVIOURAGILE RESPONSE

REQUIRED

Page 53: Agile Edge Valtech

8 WCM Agility Trends

1 2 3 4

6 7 85

Page 54: Agile Edge Valtech

Web 2.0, Ajax, Flash & Flex

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Web 2.0: AJAX

JavaScriptdirect full

access

Page 56: Agile Edge Valtech

Web 2.0: Flex

ActionScriptdirect full

access

Page 57: Agile Edge Valtech

Web 2.0: Flash

ActionScriptdirect full

access

Page 58: Agile Edge Valtech

Agility Matters

MORE INTERACTIVE?

BUILD PROCESS?

Page 59: Agile Edge Valtech

8 WCM Agility Trends

1 2 3 4

6 7 85

Page 60: Agile Edge Valtech

Cloudy -Stormy Traffic

Page 61: Agile Edge Valtech

“I need hardware to run WCM...”

Who authorized this?

How much Disk? Operating systemsInvestment

Network Zone

CPUs?Cores?

Firewall

Backup

root access?Unix Sysadmins

Shipping Date

Rack spacePurchase Order

Internet Connectivity?

Load Balancer

SAN / NAS

Hosting costsJVM Version

What Filesystems?

Disaster Recovery

Agreements Sizing

IP AddressWeb Server

Clustering

ConfigurationHardware Request FormLatency

Performance Tuning

Page 62: Agile Edge Valtech

hardware for rent.

CLOUD

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Cloud = SaaS

Page 64: Agile Edge Valtech

Storm Traffic

Q1 Q2 Q3 Q4

se

rve

r1

se

rve

r2

se

rve

r3

Page 65: Agile Edge Valtech

Scaling Options in ECM

1 2

“Ostrich”-style

1. Configuring Clusters

Several steps are needed to setup a Communiqué 4.x cluster with CRX 1.4 TarPM.

Copyright © 1993-2008 Day Software AG Configuring Clusters

PDF Created : 19.10.2008 14:09:59http://docs.day.com

Page 1/1

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“Exception”-style

Page 66: Agile Edge Valtech

Scaling Options in ECM

3

“Cloud”-styleHot-Join

“cluster-borne”

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Agility Matters

AGILE INFRASTRCUTURE

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1 2 3 4

6 7 85

8 WCM Agility Trends

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1

2

3

CQ5 LIVE DEMOQUESTIONS & ANSWERS

AGILE WCM TRENDS 2010

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Rebooting WCM

Web means Business.Business means Web.

Page 71: Agile Edge Valtech

Rebooting WCM

It’s WebContent Management

-1999-

WebSite

Page 72: Agile Edge Valtech

Rebooting WCM

It’s Web ContentManagement

-2009-

General Purpose

Page 73: Agile Edge Valtech

Rebooting WCM

Nutrition FactsServing Size 1 WCM Platform2010+

Amount Per Serving

Calories from Duct Tape 0

% of Daily Value**

Solid Web Platform

Business Agility

Cloud & Saas Ready

Driving OpenSource

Content Infrastructure

Standards

Duct Tape

100%

100%

100%

100%

100%

100%

0%

* Duct Tape is not only introduced into old and crusty solutions some of the brand new solutions are slapped together from a bunch of open source projects.

** Based on a healthy diet for Enterprises leveraging the Web as an important means of driving business.

Page 74: Agile Edge Valtech

WCM Stakeholders

CMOBusiness

CIOIT

Authors

SiteOwner

Developer

Systems

Page 75: Agile Edge Valtech

Standardized Content Infrastructure

WCM

CRXJCR CompliantContent Repository

connector

connector

connector

connector

DAMSocialCollab

+ Portal

+ Search

+ BPM

Platform

Page 77: Agile Edge Valtech
Page 78: Agile Edge Valtech

demo

Page 79: Agile Edge Valtech
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demo

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1

2

3

CQ5 LIVE DEMOQUESTIONS & ANSWERS

AGILE WCM TRENDS 2010