agile and ux

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For the Auckland Meetup Nov 2012


  • 1. Agile and UXUX Auckland MeetupHaunani Pao @haunanipaoUX Meetup, November 2012 @haunanipao 1

2. Im an Agile Noob This is my journey in Agile Practitioner of UX / Scrum for 2+ years Process improvement Concern - maintain quality of design Work creatively yet pragmaticallyUX Meetup, November 2012 @haunanipao 2 3. UX 101 Multi-discipline UCD methods Highly collaborative and iterative User is part of the design effort Design to further requirements Design thinking process (Discovery, Analysis,Ideation, Prototype, Evaluate) Deliverables for coding (IA, Funcspec, Visual)UX Meetup, November 2012 @haunanipao 3 4. Agile 101 It is an engineering method Highly collaborative and iterative Time boxed sprints Requirements defined as you go Code rests in a state of play (minimalproduct) Encourages collaborations between roles Scrum is the most UX friendlyUX Meetup, November 2012 @haunanipao 4 5. My Situation (not ideal)UX Meetup, November 2012 @haunanipao 5 6. Finding Meaning I had no one to go to for UX/Agile mentoring I started doing research and talking withother UX/Agile friends Im a tweaker, I like to improve processes Proposed different ways of doing thingsUX Meetup, November 2012 @haunanipao 6 7. First - UX setting the big picture Much of our initial project was all backendprocesses that didnt have any UI Creating Services Connecting to Services UX - Big picture thinking We still had to tell a story because showingthe backend wasnt sexyUX Meetup, November 2012 @haunanipao 7 8. UX SwimlanesUX Meetup, November 2012 @haunanipao 8More info - birds eye viewof the holistic UX 9. Second - Design before Dev Design a sprint or two ahead of Dev Each sprint we further iterated the UX (intheory) Iteration vs Incremental Lousy at estimating time for UX task Always out of sync with DevUX Meetup, November 2012 @haunanipao 9 10. Time Machine - Design before DevUX Meetup, November 2012 @haunanipao 10Sprint 4 Scope Sprint 5 Design Sprint 5 Document Sprint 5 Dev Sprint 4 Demo Sprint 3Sprint 3 Scope Sprint 4 Design Sprint 4 Document Sprint 4 Dev Sprint 3 Demo Sprint 2Sprint 5 Scope Sprint 6 Design Sprint 6 Document Sprint 6 Dev Sprint 5 Demo Sprint 4Lessons Learned Continually Out of Sync with parallel efforts Not a lot of collaboration Produced two Product Backlogs Devalue design in favour of what is simpler to code Cannot produce UX deliverables Dealing with scope The issue of design debt and development debt (refactoring) 11. Dealing with Design debt Business habituates to user work-arounds UX its good enough flawed but works Just like Dev with the refactoring work Design needs to do its own refactoring work Get refactoring on the product backlog as auser storyUX Meetup, November 2012 @haunanipao 11 12. Stop right there!UX Meetup, November 2012 @haunanipao 12When it doesnt work, negotiate 13. Third - Design in the Sprint Design with the current sprint Ideate and wireframe design to the User Stories Everyone contributes and agrees on scope Capture requirements via whiteboard, wireframes High level of trust between design and devUX Meetup, November 2012 @haunanipao 13Sprint 4 Scope Sprint 4 Design Sprint 4 Backlog groomingSprint 5 Dev Sprint 4 Demo Sprint 3Sprint 3 Scope Sprint 3 Design Sprint 3 Backlog grooming Sprint 4 Dev Sprint 3 Demo Sprint 2Sprint 5 Scope Sprint 5 Design Sprint 5 Backlog grooming Sprint 6 Dev Sprint 5 Demo Sprint 4 14. Design in the SprintUX Meetup, November 2012 @haunanipao 14Week1Daily StandupSprint DemoSprint PlanningMonday Tuesday Wednesday Thursday FridayDaily StandupUX SketchesOne-OffsDaily StandupFinalize UXDev CodesDaily StandupUX / DevDetailed DesignDaily StandupUX / DevDetailed DesignWeek2Daily StandupBacklogGroomingDev CodesMonday Tuesday Wednesday Thursday FridayDaily StandupDev CodesUser StoriesDaily StandupFinalizeCheck code inDaily StandupDev CodesUX QADaily StandupDev codesUX QA 15. Contextual InquiryTask AnalysisUser Centric Design Activities (agile)Affinity DiagrammingExpert ReviewUsability TestingUX Meetup, November 2012 @haunanipao 15 16. User Centric Design Artefacts (agile)Process Flows WireframesPersonas User StoriesDesign SpecificationStoryboards Usability ReportProject PlanUX Meetup, November 2012 @haunanipao 16 17. Going Forward Communicate with SMEs, Client teams,Users Conduct Usability Workshops Solidify App to communicate with users Demo to do mini-UT on usersUX Meetup, November 2012 @haunanipao 17 18. So my lessons learned? Get used to incompleteness Sketching and Talking out details Tweak and Negotiate process Allow for alone time UX Research Learn from the wisdom of othersUX Meetup, November 2012 @haunanipao 18 19. Need more info? A local sourceThe Trouble with Time TravelUX Meetup, November 2012 @haunanipao 19