agile adoption - opportunities and challenges
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Agile adoption tips for organizations and change leaders.TRANSCRIPT
Service Result Knowledge
Agile Adoption: Opportunities and Challenges
3 February 2011Silvana Wasitova
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To Do Doing Done
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Opportunities
Examples
Challenges
Strategy
I little bit about me
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Waterfall
Scrum
At
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To Do Doing Done
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Opportunities
Examples
Challenges
Strategy
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Rarely19%
Never45%
Always7%
Often13%
Sometimes16%
64% implemented features are rarely or never used
Ref: Jim Johnson, Chairman of Standish Group, quoted in 2006 in: http://www.infoq.com/articles/Interview-Johnson-Standish-CHAOSSample: government and commercial organizations, no vendors, suppliers or consultants
Focusing on customer needs ensures:
the right features are builtnot wasting effort (and resources) on features that are not needed
Main principle:Only build the features that the client/users need
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© Silvana Wasitova
Scrum vs. Waterfall: Time To Market
Develop & QASpec
Develop & QA + Changes
SCRUM
Waterfall
y wks
CollaborativeResults-Oriented
3 MONTHS
x wks
Faster Time to Market Higher Quality Satisfied Customer Better Usability
Spec
6-10 MONTHS
Changes
Sequential Process-Oriented
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Lower cost of change
Cost of change
Traditional project
Agileproject
Time•More defects prevented &
fixed •Continuous testing•Fast feedback & adaptive
planning
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Agile deals with
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•Specifications will never be fully understoodZiv’s Law
•The user will never be sure of what they want until they see the system in production (if then)
Humphrey’s Law
•An interactive system can never be fully specified, nor can it ever be fully tested
Wegner’s Lemma
•Software evolves more rapidly as it approaches chaotic regions (without spilling into chaos)
Langdon’s Lemma
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Why Scrum works
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1. Close collaboration with client (or proxy) better productincreased satisfaction
2. Transparency through daily check-ins: early visibility of issues early resolution reduced risk
3. Increased ROI: delivering business value in small increments, more often
4. Eliminate waste, focus on highest priorities
5. Inspect, adapt, improve: in each iteration
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To Do Doing Done
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Opportunities
Examples
Challenges
Strategy
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Scrum Adoption at Yahoo
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2004: VP of Product Development authorized experiment with scrum2005: Hired Senior Director of Agile Development2008 status:
3 coaches, each coaching approx. 10 scrum teams/year200 scrum teams world wide, total approx. 1500+ employees
Results in 2008:Average Team Velocity increase estimated at +35% / year,in some cases 300% - 400%
Development cost reduction of over USD 1 million / yearROI on transition and trainings about 100% in first year
Note: In those first three years, 15-20% of people consistently DID NOT like Scrumhttp://agilesoftwaredevelopment.com/blog/artem/lessons-yahoos-scrum-adoption
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Scrum: New Effectiveness: 27.25/50 = 54.5%Increase by 430%
British Telecom 2007, http://scalingsoftwareagility.files.wordpress.com/2008/06/scrumbt-v14.pdf
Typically BT Value Stream
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HCL EAI Services Inc.
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Enterprise application integration services: healthcare, retail, telecommunication, wireless.
http://www.bspin.org/archives-folder/03%20Krishna%20Prasad.pdf
All bugs are fixed for the release
All high level bugs are fixed for the release. Medium and low level bugs are not fixed
Product quality index
Client feedback
Burndown ChartNoneVisibility toolsProgress tracking
4070Average working
hours/week
6040Defects fixed
53New features
Increase in productivity
Release with ScrumRelease before ScrumMetricCategory
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Salesforce.com - 2007
http://www.slideshare.net/sgreene/salesforcecom-agile-transformation-agile-2007-conference
Down to 1 release/yrScrum adoption: 3 months
Results:
60+ Critical features delivered in < 9 months
“Idea to Release” avg. rate: 2.2 quarters
70% of “Top 10 Ideas” are on track for delivery in 2007
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Salesforce.com - 2007
http://www.slideshare.net/sgreene/salesforcecom-agile-transformation-agile-2007-conference
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To Do Doing Done
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Opportunities
Examples
Challenges
Strategy
Challenges: Mindset Change
Crossing the Chasm, Geoffrey Moore, 2002
Will this work?
I want to try!
I heard of this new thing
Do I have to?
People are talking about it
Coaching Helps
Innovator Early adopters Early Majority Late Majority Laggards
Th
e C
has
m
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MINDSET CHANGE
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Barriers to Adoption
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http://www.versionone.com/pdf/3rdAnnualStateOfAgile_FullDataReport.pdf
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Causes of Failed Adoption
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http://www.versionone.com/pdf/3rdAnnualStateOfAgile_FullDataReport.pdf
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To Do Doing Done
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Opportunities
Examples
Challenges
Strategy
Keys to Successful
Agile Adoption
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Christopher Colombus
Visionary &Champion
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Queen Isabelle
Sponsor
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Rosetta Stone
Translation Key
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Coach Extraordinaire
Trainer & Coach
Agile Champions
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http://www.versionone.com/pdf/3rdAnnualStateOfAgile_FullDataReport.pdf
Strategy: A.D.A.P.T.
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Strategy:
•AWARENESS that the current approach is not workingA•DESIRE to changeD•ABILITY to work in agile mannerA•PROMOTE early success, build momentumP•TRANSFER impact toother parts of organization, to stickT
Mike Cohn, MountainGoat Software
What Works
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Start small, then grow
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Train, Raise Awareness
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Build Organizational Support
all directionsat the same time
Top Down
Bottom Up
Horizontal
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Teamwork
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Align Incentives
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Inspect, Adapt
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And one more thing…
That 10x hyper-productivity...
it only comes if serious
about removing real impedimentseven some sacred cows
COURAGE
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Silvana Wasitova, PMP, CSM, CSP
Vevey, [email protected]
+41 79 558 05 09
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References
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Salesforce.com Scrum Rollout Results, 2007http://www.slideshare.net/sgreene/salesforcecom-agile-transformation-agile-2007-conference
Yahoo Scrum Rollout Results, 2008http://agilesoftwaredevelopment.com/blog/artem/lessons-yahoos-scrum-adoption
BT Scrum Rollout Results, 2007http://scalingsoftwareagility.files.wordpress.com/2008/06/scrumbt-v14.pdf
VersionOne Surveys http://www.versionone.com/pdf/3rdAnnualStateOfAgile_FullDataReport.pdf
HCL EAI Scrum Rollout Resultshttp://www.bspin.org/archives-folder/03%20Krishna%20Prasad.pdf
Crossing the Chasm, Geoffrey Moore, 2002“ADAPT” – Mike Cohn, MountaingGoatSoftware.com The Heart of Change: Real-Life Stories of How People Change Their Organizations (2002) and Leading Change (1996), John KotterOrganizational Patterns in Agile Software Development, James Coplien & Neil Harrison