agenda - virginia regulatory town hall...join with audio only +1-408-418-9388 meeting number/access...
TRANSCRIPT
Agenda
Board of Health Professions
Full Board Meeting
Perimeter Center – 3rd
Floor
January 21, 2021 10:00 A.M.
***Virtual Meeting***
Call to Order Dr. Jones, Jr.
Emergency Egress Dr. Carter
Welcome New Board Members Carmina Bautista, MSN, FNP-BC, BC-ADM, Citizen Member
Dr. Sandra Catchings, Board of Dentistry
Dr. Brenda Stokes, Board of Medicine
Dr. Jones, Jr.
Thank You to Outgoing Board Members
Maribel Ramos, Citizen Member
Dr. O’Connor, Board of Medicine
Dr. Watkins, Board of Dentistry
Dr. Jones, Jr.
Public Comment Dr. Jones, Jr.
Approval of Minutes – page 3 August 20, 2020
Dr. Jones, Jr.
Director’s Report
Non-Medical Ultrasonography Update
Dr. Brown Dr. Allison-Bryan
Legislative and Regulatory Report Ms. Yeatts
Sanction Reference Points Update - page 30 Mr. Kauder
Board Chair Report Dr. Jones, Jr.
Nominating Committee – Slate of Officers Ms. Hershkowitz
Election of Officers Board Chair 1st Vice Chair 2nd Vice Chair
Executive Director’s Report Board Budget - page 42 Agency Statistics/Performance – page 45 2019-2020 Biennial Report
http://www.dhp.virginia.gov/media/dhpweb/docs/about-dhp/DHPBiennialReport_2019-2020.pdf
Dr. Carter
Healthcare Workforce Data Center Update
Dr. Shobo & Dr. Carter
Individual Board Reports Dr. Jones, Jr.
1
Dr. Jones, Jr.Ms. Hershkowitz
Agenda
Board of Health Professions
Full Board Meeting
Perimeter Center – 3rd
Floor
January 21, 2021 10:00 A.M.
***Virtual Meeting***
JOIN THE INTERACTIVE MEETING
https://virginia-dhp.my.webex.com/virginia-
dhp.my/j.php?MTID=m41cd3342640535f795cd5f3cb1d6be5d
JOIN WITH AUDIO ONLY
+1-408-418-9388
Meeting Number/Access Code: 132 740 3717
Meeting Password: 275 326 83
New Business Dr. Jones, Jr.
Next Full Board Meeting March 4, 2021
Dr. Jones, Jr.
Adjournment
2
Board of Health Professions
Full Board MeetingAugust 20, 2020 at 11:00 a.m.
Virtual WebEx Meeting
DRAFT 9960 Mayland Dr, Henrico, VA 23233
In Attendance
Virtual- Sahil Chaudhary, Citizen Member
Virtual- Helene Clayton-Jeter, OD, Board of Optometry
Virtual- Kevin Doyle, EdD, LPC, LSATP, Board of Counseling
Virtual- Louise Hershkowitz, CRNA, MSHA, Board of Nursing
In-Person- Allen Jones, Jr., DPT, PT, Board of Physical Therapy, Board Chair
Virtual- Derrick Kendall, NHA, Board of Long-Term Care Administrators
Virtual- Ryan Logan, RPh, Board of Pharmacy
Virtual- Kevin O'Connor, MD, Board of Medicine
Virtual- Martha Rackets, PhD, Citizen Member
Virtual- John Salay, MSW, LCSW, Board of Social Work
Virtual- Herb Stewart, PhD, Board of Psychology
In-Person- James Wells, RPh, Citizen Member
Absent
Sheila E. Battle, MHS, Citizen Member
Louis Jones, FSL, Board of Funeral Directors and Embalmers
Steve Karras, DVM, Board of Veterinary Medicine
Alison King, PhD, CCC-SLP, Board of Audiology & Speech-Language
PathologyMaribel Ramos, Citizen Member
Vacant-Board of Dentistry
DHP Staff
Virtual- Barbara Allison-Bryan, MD, Deputy Director DHP
Virtual- David Brown, DC, Director DHP
In-Person- Elizabeth A. Carter, PhD, Executive Director BHP
Virtual- Jay Douglas, MSM, RN, CSAC, FRE, Executive Director, Board of Nursing
In-Person- Laura Jackson, MSHSA, Operations Manager BHP
Virtual- Yetty Shobo, PhD, Deputy Executive Director BHP
Due to the COVID-19 declared state of emergency and consistent with Amendment 28
to HB29 (Budget Bill for 2018-2020) and the applicable provisions of § 2.2-3708.2 in
the provisions of Freedom of Information Act, the Board convened a virtual meeting to
consider such regulatory and business matters as presented on the agenda necessary
for the board to discharge its lawful purposes, duties and responsibilities
An audio file of this meeting may be found here.
3
DHP Staff
Cont'd.
Virtual- Corie E. Tillman-Wolf, JD, Executive Director Boards of Funeral
Directors and Embalmers, Long-Term Care Administrators and Physical
Therapy
Virtual- Elaine Yeatts, Senior Policy Analyst DHP
OAG
Virtual- Charis Mitchell, Assistant Attorney General
Virtual
Attendees
Ashley Wright
Baron Glassgow
Ben Traynham
C. Barrineau
James Pickral
Jo Twombly
Lauren Schmitt
Marie Rodgriguez
Mark
Melika Zand
Sarah Giardenelli
Sheila
Traci Hobson
Unidentified Call-in User 11
Unidentified Call-in User 12
Unidentified Call-in User 13
Unidentified Call-in User 7
Unidentified Call-in User 8
Call to Order Dr. Jones, Jr., Board Chair
Time: 11:04 a.m.
Quorum: Established
Agenda The agenda was approved by acclamation as presented.
Public Comment No public comment was received by the Board office prior to the August
19, 2020 5:00 p.m. deadline.
Approval of
MinutesOn properly seconded motion by Dr. Clayton-Jeter, the minutes from
the June 25, 2020 meeting were approved as presented.
4
Director's
Report
Legislative and
Regulatory
Report
Board Chair
Report
Board Study
Into the Need
to Regulate
Diagnostic
Medical
Sonographer
Dr. Brown stated that the Department has held several virtual meetings
since the onset of COVID-19 and the closing of the Perimeter Center
Building to the public. DHP is following government mandated protocols
to keep individuals safe and leveraging teleworking to the extent
possible. The Enforcement and APD divisions and the Boards are
keeping abreast of the incoming cases and disciplinary hearings.
Ms. Yeatts provided an overview of current legislative and regulatory
actions. She also noted that the change made to the Boards Bylaws
(Guidance document 75-4) are effective today.
Dr. Jones, Jr., thanked Dr. Stewart for filling in as Chair for the June 25,
2020 meeting. He thanked staff for all their efforts in keeping the
boards up and running during this pandemic. He noted that the Fall
election of officers will usher in the new position of 2nd Chair.
Mr. Wells provided an overview of the Diagnostic Medical Sonographer
study findings. He advised that after reviewing the study materials that
the Regulatory Research Committee deemed that Criterion One: Risk
for Harm to the Consumer was not met. There was insufficient
evidence of harm attributable to the practice of diagnostic medical
sonography by individuals credentialed to justify their regulation by the
state. However, the Regulatory Research Committee did have concern
about the use of 3-D ultrasound medical devices by unlicensed people
taking "Keepsake" fetal sonograms. This matter is being referred to the
full Board for further discussion.
Motion: Dr. Doyle moved and Dr. O'Connor seconded acceptance of the
Regulatory Research Committee's findings.
Discussion and Amended Motion: Upon discussion, an amendment was
made to the original motion to table the discussion of the fetal imaging
concerns to the November 10, 2020 agenda. The motion was properly
seconded, all members voted in favor, none opposed.
5
Board Study
into the Need to
Regulate
Naturopathic
Doctors
Executive
Director's
Report
Healthcare
Workforce Data
Center
Individual
Board Reports
Mr. Wells provided an overview of the Naturopathic Doctor study
findings. He stated that the Committee found sufficient evidence of all
six criterion and recommended, under criterion seven, licensure of the
profession. The Committee requested that the scope of practice include
physical exams, ordering lab tests and interpretation of lab tests,
ordering x-rays or other videography but with the interpretation by
another qualified practitioner. Further, there should be no prescriptive
authority for legend drugs. The profession should be regulated under
the Board of Medicine. Also, lay practitioners who are not licensed
under this chapter should not be precluded from (i) providing natural
health consulting on Ayurvedic medicine, traditional naturopathic
therapies, herbalism, nutritional advice, or homeopathy, or (ii) from
selling vitamins and herbs, provided the person or lay practitioner does
not use any title prohibited under § 54.1-2956.14.
A motion to approve the Committees recommendations was made by
Mr. Salay and properly seconded.
After discussion and review of the Criteria, the Board voted on the
Committee's recommendations. Five members (Dr. Doyle, Ms.
Hershkowitz, Mr. Salay, Dr. Rackets, and Mr. Wells) were in favor of
licensure, six members (Dr. O'Connor, Dr. Clayton-Jeter, Mr. Logan, Dr.
Jones, Jr., Dr. Stewart, Mr. Chaudhary) opposed licensure. The motion
failed.
Due to time constraints, Dr. Carter requested that the Executive
Director's Report be carried over to the November 10, 2020 meeting.
Due to time constraints, Dr. Carter requested that the Healthcare
Workforce Data Center report also be carried over to the November 10,
2020 meeting.
Board of Medicine - Dr. O'Connor stated that the Board cancelled all
June meetings and had just recently begun board hearings. He
provided that disciplinary hearings are stacking up so the October
meeting
(hopefully to be held in person) will have a full schedule to include
informal conferences. Dr. O'Connor commended Board staff for keeping
up with credentialing of the boards professions.
Board of Nursing - Ms. Hershkowitz (Attachment 2)
Board of Optometry - Dr. Clayton-Jeter (Attachment 3)6
Board of Audiology & Speech-Language Pathology - no report
Board of Counseling - Dr. Doyle (Attachment 4)
Board of Funeral Directors & Embalmers - no report
Board of Long-Term Care Administrators - no report
Board of Pharmacy - Mr. Logan reported that the Board of Pharmacy
held a virtual meeting and public hearing on June 16, 2020. He stated
that the Board is receiving approximately 100 applications for
registered patients weekly.
Board of Psychology - Dr. Stewart (Attachment 5)
Board of Social Work - Mr. Salay (Attachment 6)
Board of Physical Therapy - Dr. Jones, Jr. (Attachment 7)
Board of Veterinary Medicine - no report
Board of Dentistry - vacant
New Business There was no new business.
Next Full Board
Meeting
Dr. Jones, Jr. advised the Board that the next meeting is scheduled for
November 10, 2020 at 10:00 a.m.
Adjourned The meeting adjourned at 1:26 p.m.
Vice Chair Allen Jones, Jr., DPT
Signature _____________________________________ ____/____/____
Board Exec.
DirectorElizabeth A. Carter, PhD
Signature _____________________________________ ____/____/____
7
Legislation Assigned to DHP in the Special Session of the General
Assembly
SB 5070 Nurse practitioners; practice without a practice agreement.
Introduced by: Jennifer A. Kiggans |
SUMMARY AS INTRODUCED:
Nurse practitioners; practice without a practice agreement. Reduces the number of years of full-time clinical
experience a nurse practitioner must have to be eligible to practice without a written or electronic practice agreement
from five years to two years.
HB 5057 Health care providers, certain; licensure or certification by endorsement.
Introduced by: Nicholas J. Freitas |
SUMMARY AS INTRODUCED:
Certain health care providers; licensure or certification by endorsement. Requires the Board of Health to issue
a certification by endorsement to any applicant for certification as an emergency medical services provider who holds
a valid, unrestricted licensure or certification as an emergency medical services provider under the laws of another
state, the District of Columbia, or a United States possession or territory and, in the opinion of the Board of Health,
meets the qualifications necessary for certification as an emergency medical services provider in the Commonwealth.
The bill also requires the Board of Medicine to issue a license or certificate by endorsement to an applicant who holds
a valid, unrestricted license or certificate under the laws of another state, the District of Columbia, or a United States
territory or possession with which the Commonwealth has not established a reciprocal relationship upon endorsement
by the appropriate board or other appropriate authority of such other states, the District of Columbia, or United States
territory or possession and a determination by the Board of Medicine that the applicant's credentials are satisfactory
to the Board of Medicine and the examinations and passing grades required by such other board or authority are fully
equal to those required by the Board of Medicine.
Attachment 1
8
Department of Health Professions
Current Regulatory Actions
Board of Audiology and Speech-Language Pathology
Chapter Action / Stage Information
[18 VAC 30 - 21] Regulations Governing the Practice of Audiology and Speech-Language Pathology
Handling fee [Action 5491]
Fast-Track - Register Date: 8/31/20 [Stage 8909]
Board of Counseling
Chapter Action / Stage Information
[18 VAC 115 - 20] Regulations Governing the Practice of Professional Counseling
Unprofessional conduct - conversion therapy [Action 5225]
Proposed - Register Date: 8/31/20 [Stage 8743]
[18 VAC 115 - 20] Regulations Governing the Practice of Professional Counseling
Periodic review [Action 5230]
Proposed - At Secretary's Office [Stage 8872]
[18 VAC 115 - 20] Regulations Governing the Practice of Professional Counseling
Resident license [Action 5371]
Proposed - Register Date: 9/14/20 [Stage 8897]
[18 VAC 115 - 20] Regulations Governing the Practice of Professional Counseling
Handling fee - returned check [Action 5436]
Fast-Track - Register Date: 8/31/20 [Stage 8832]
[18 VAC 115 - 40] Regulations Governing the Certification of Rehabilitation Providers
Periodic review [Action 5305]
Proposed - Register Date: 9/14/20 [Stage 8908]
[18 VAC 115 - 80] Regulations Governing the Registration of Qualified Mental Health Professionals
Registration of QMHP-trainees [Action 5444]
Fast-Track - Register Date: 9/14/20 [Stage 8843]
Board of Dentistry
Chapter Action / Stage Information
9
[18 VAC 60 - 21] Regulations Governing the Practice of Dentistry
Waiver for e-prescribing [Action 5382]
Emergency/NOIRA - Register Date: 12/23/19 [Stage 8755]
[18 VAC 60 - 21] Regulations Governing the Practice of Dentistry
Amendment to restriction on advertising dental specialties [Action 4920]
Proposed - At Governor's Office [Stage 8500]
[18 VAC 60 - 21] Regulations Governing the Practice of Dentistry
Administration of sedation and anesthesia [Action 5056]
Proposed - Register Date: 9/14/20 [Stage 8502]
[18 VAC 60 - 21] Regulations Governing the Practice of Dentistry
Technical correction [Action 5198]
Fast-Track - At Governor's Office [Stage 8622]
[18 VAC 60 - 21] Regulations Governing the Practice of Dentistry
Handling fee/returned check [Action 5451]
Fast-Track - Register Date: 8/31/20 [Stage 8855]
[18 VAC 60 - 21] Regulations Governing the Practice of Dentistry
Change in renewal schedule [Action 4975]
Final - Register Date: 7/20/20 [Stage 8853]
[18 VAC 60 - 25] Regulations Governing the Practice of Dental Hygiene
Protocols for remote supervision of VDH and DBHDS dental hygienists [Action 5323]
Proposed - Register Date: 9/14/20 [Stage 8854]
[18 VAC 60 - 30] Regulations Governing the Practice of Dental Assistants
Training in infection control [Action 5505]
NOIRA - At Secretary's Office [Stage 8932]
[18 VAC 60 - 30] Regulations Governing the Practice of Dental Assistants
Education and training for dental assistants II [Action 4916]
Proposed - Register Date: 1/20/20 [Stage 8508]
Board of Funeral Directors and Embalmers
Chapter Action / Stage Information
[18 VAC 65 - 20] Regulations of the Board of Funeral Directors and Embalmers
Results of periodic review [Action 5165]
Final - At Secretary's Office [Stage 9020]
[18 VAC 65 - 30] Regulations for Preneed Funeral Planning
Periodic review 2018 [Action 5220]
Final - At Secretary's Office [Stage 9021]
[18 VAC 65 - 40] Regulations for the Funeral Service Intern Program
Periodic review 2019 [Action 5221]
Proposed - At Governor's Office [Stage 8787]
Board of Long-Term Care Administrators
10
Chapter Action / Stage Information
[18 VAC 95 - 15] Regulations Governing Delegation to an Agency Subordinate [under development]
Replacement of section from Chapter 20 on delegation to an agency subordinate [Action 5465]
Fast-Track - At Governor's Office [Stage 8873]
[18 VAC 95 - 30] Regulations Governing the Practice of Assisted Living Facility Administrators
Recommendations of RAP on qualifications for licensure [Action 5471]
NOIRA - At Secretary's Office [Stage 8883]
Board of Medicine
Chapter Action / Stage Information
[18 VAC 85 - 20] Regulations Governing the Practice of Medicine, Osteopathic Medicine, Podiatry, and Chiropractic
Conversion therapy [Action 5412]
NOIRA - Register Date: 8/31/20 [Stage 8797]
[18 VAC 85 - 21] Regulations Governing Prescribing of Opioids and Buprenorphine
Waiver for e-prescribing of an opioid [Action 5355]
Proposed - Register Date: 9/14/20 [Stage 8840]
[18 VAC 85 - 40] Regulations Governing the Practice of Respiratory Therapists
CE credit for specialty examination [Action 5486]
Fast-Track - Register Date: 8/31/20 [Stage 8902]
[18 VAC 85 - 50] Regulations Governing the Practice of Physician Assistants
Practice with patient care team physician [Action 5357]
Proposed - Register Date: 8/31/20 [Stage 8839]
[18 VAC 85 - 160] Regulations Governing the Registration of Surgical Assistants and Surgical Technologists
Licensure of surgical assistants [Action 5580]
Final - AT Attorney General's Office [Stage 9039]
Board of Nursing
Chapter Action / Stage Information
[18 VAC 90 - 19] Regulations Governing the Practice of Nursing
Unprofessional conduct - conversion therapy [Action 5430]
NOIRA - Register Date: 8/31/20 [Stage 8826]
[18 VAC 90 - 19] Regulations Governing the Practice of Nursing
Name tag requirement for foreign graduates [Action 5479]
Fast-Track - Register Date: 8/31/20 [Stage 8891]
11
[18 VAC 90 - 19] Regulations Governing the Practice of Nursing
Registration of clinical nurse specialists [Action 5306]
Final - At Secretary's Office [Stage 9023]
[18 VAC 90 - 26] Regulations for Nurse Aide Education Programs
Implementing Result of Periodic Review [Action 5157]
Proposed - Register Date: 9/14/20 [Stage 8837]
[18 VAC 90 - 27] Regulations Governing Nursing Education Programs
Use of simulation [Action 5402]
Proposed - DPB Review in progress [Stage 9024]
[18 VAC 90 - 30] Regulations Governing the Licensure of Nurse Practitioners
Unprofessional conduct/conversion therapy [Action 5441]
NOIRA - Register Date: 8/31/20 [Stage 8838]
[18 VAC 90 - 30] Regulations Governing the Licensure of Nurse Practitioners
Autonomous practice [Action 5132]
Final - Register Date: 6/22/20 [Stage 8907]
[18 VAC 90 - 40] Regulations for Prescriptive Authority for Nurse Practitioners
Waiver for electronic prescribing [Action 5413]
Proposed - AT Attorney General's Office [Stage 9038]
[18 VAC 90 - 50] Regulations Governing the Licensure of Massage Therapists
Conformity to 2020 legislation [Action 5569]
Final - Register Date: 8/31/20 [Stage 9025]
Board of Optometry
Chapter Action / Stage Information
[18 VAC 105 - 20] Regulations of the Virginia Board of Optometry
Waiver for e-prescribing [Action 5438]
Emergency/NOIRA - Register Date: 9/14/20 [Stage 8834]
[18 VAC 105 - 20] Regulations of the Virginia Board of Optometry
Repeal of professional designation rules and fees [Action 5426]
Fast-Track - Register Date: 9/14/20 [Stage 8819]
Board of Pharmacy
Chapter Action / Stage Information
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Use of medication carousels and RFID technology [Action 5480]
NOIRA - Register Date: 9/14/20 [Stage 8892]
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Delivery of dispensed prescriptions; labeling [Action 5093]
Proposed - Register Date: 2/3/20 [Stage 8779]
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Handling fee [Action 5519]
Fast-Track - At Secretary's Office [Stage 8953]
12
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Prohibition against incentives to transfer prescriptions [Action 4186]
Final - At Governor's Office [Stage 7888]
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Increase in fees [Action 4938]
Final - At Governor's Office [Stage 8777]
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Brown bagging and white bagging [Action 4968]
Final - At Secretary's Office [Stage 8947]
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Placement of chemicals in Schedule I [Action 5517]
Final - Register Date: 7/6/20 [Stage 8951]
[18 VAC 110 - 20] Regulations Governing the Practice of Pharmacy
Scheduling for conformity to DEA scheduling [Action 5518]
Final - Register Date: 7/6/20 [Stage 8952]
[18 VAC 110 - 21] Regulations Governing the Licensure of Pharmacists and Registration of Pharmacy Technicians
CE credit for volunteer hours [Action 5546]
Fast-Track - At Secretary's Office [Stage 8986]
[18 VAC 110 - 50] Regulations Governing Wholesale Distributors, Manufacturers and Warehousers
Delivery of Schedule VI prescription devices [Action 5084]
Final - At Secretary's Office [Stage 8950]
[18 VAC 110 - 60] Regulations Governing Pharmaceutical Processors
Prohibition of products for vaping or inhalation with vitamin E acetate [Action 5452]
Emergency/NOIRA - Register Date: 8/31/20 [Stage 8856]
[18 VAC 110 - 60] Regulations Governing Pharmaceutical Processors
Registered agents and wholesale distribution [Action 5398]
Proposed - At Secretary's Office [Stage 8948]
[18 VAC 110 - 60] Regulations Governing Pharmaceutical Processors
Conforming to 2020 legislation [Action 5545]
Final - Register Date: 8/31/20 [Stage 8985]
Board of Physical Therapy
Chapter Action / Stage Information
[18 VAC 112 - 20] Regulations Governing the Practice of Physical Therapy
Implementation of the Physical Therapy Compact [Action 5362]
Proposed - Register Date: 8/31/20 [Stage 8898]
13
[18 VAC 112 - 20] Regulations Governing the Practice of Physical Therapy
Practice of dry needling [Action 4375]
Final - Register Date: 9/14/20 [Stage 8723]
[18 VAC 112 - 20] Regulations Governing the Practice of Physical Therapy
Renewal fee reduction [Action 5589]
Final - AT Attorney General's Office [Stage 9052]
[18 VAC 112 - 20] Regulations Governing the Practice of Physical Therapy
Periodic review [Action 5228]
Final - At DPB [Stage 9053]
Board of Psychology
Chapter Action / Stage Information
[18 VAC 125 - 20] Regulations Governing the Practice of Psychology
Implementation of Psychology Interstate Compact [Action 5567]
Emergency/NOIRA - At Secretary's Office [Stage 9019]
[18 VAC 125 - 20] Regulations Governing the Practice of Psychology
Unprofessional conduct/conversion therapy [Action 5218]
Proposed - Register Date: 8/31/20 [Stage 8802]
[18 VAC 125 - 20] Regulations Governing the Practice of Psychology
Result of Periodic Review [Action 4897]
Final - At Governor's Office [Stage 8899]
Board of Social Work
Chapter Action / Stage Information
[18 VAC 140 - 20] Regulations Governing the Practice of Social Work
Unprofessional conduct/practice of conversion therapy [Action 5241]
Proposed - Register Date: 8/31/20 [Stage 8763]
[18 VAC 140 - 20] Regulations Governing the Practice of Social Work
Correction to qualification for LBSW licensure [Action 5494]
Fast-Track - Register Date: 8/31/20 [Stage 8912]
14
VIRGINIA BOARD OF HEALTH PROFESSIONS
BYLAWS
ARTICLE I. Name.
This body shall be known as the Virginia Board of Health Professions as set forth in the Code
of Virginia Chapter 25, Title 54.1, Subtitle III, hereinafter referred to as the Board.
ARTICLE II. Powers and Duties.
The powers and duties of the Board (§54.1-2510 Code of Virginia) are:
1. To evaluate the need for coordination among the health regulatory boards and their staffs
and report its findings and recommendations to the Director (of the Department of Health
Professions) and the boards (within the Department of Health Professions);
2. To evaluate all health care professions and occupations in the Commonwealth, including
those regulated and those not regulated by other provisions of Title 54.1, Subtitle III,
Code of Virginia, to consider whether each such profession or occupation should be
regulated and the degree of regulation to be imposed. Whenever the Board determines
that the public interest requires that a health care profession or occupation which is not
regulated by law should be regulated, the Board shall recommend to the General
Assembly a regulatory system to establish the appropriate degree of regulation;
3. To review and comment on the budget for the Department;
4. To provide a means of citizen access to the Department;
5. To provide a means of publicizing the policies and programs of the Department in order to
educate the public and elicit public support for Department activities;
6. To monitor the policies and activities of the Department, serve as a forum for resolving
conflicts among the health regulatory boards and between the health regulatory boards and
the Department and have access to Departmental information;
7. To advise the Governor, the General Assembly and the Director on matters relating to the
regulation or deregulation of health care professions and occupations;
8. To make bylaws for the government of the Board of Health Professions and the proper
fulfillment of its duties under Chapter 25 of the Code of Virginia;
15
9. To promote the development of standards to evaluate the competency of the professions
and occupations represented on the Board of Health Professions;
10. To review and comment, as it deems appropriate, on all regulations promulgated or
proposed for issuance by the health regulatory boards under the auspices of the
Department. At least one member of the relevant Board shall be invited to present during
any comments by the Board on proposed board regulations;
11. To review periodically the investigatory, disciplinary and enforcement processes of the
Department and the individual boards to ensure the protection of the public and the fair
and equitable treatment of health professionals;
12. To examine the scope of practice conflicts involving regulated and unregulated
professions and advise the health regulatory boards and the General Assembly of the
nature and degree of such conflicts;
13. To receive, review, and forward to the appropriate health regulatory board any
departmental investigative reports related to complaints of violations by practitioners to
Chapter 24.1 (§54.1-2410 et seq.) of the Code of Virginia, entitled “Practitioner Self-
Referral Act.”;
14. To determine compliance with and violations of and grant exceptions to the prohibitions
set forth in the “Practitioner Self-Referral Act” (Chapter 24.1 §54.1-2410 et seq. of the
Code of Virginia); and
15. To take appropriate actions against entities, other than practitioners as defined in §54.1-
2410 et seq. of the Code of Virginia, for violations of the “Practitioner Self-Referral Act.”
ARTICLE III. Members.
1. The membership of the Board shall be the persons appointed by the Governor of the
Commonwealth as set forth in the Code of Virginia (§54.1-2507).
2. Members of the Board shall attend all regular and special meetings of the Board unless
prevented by illness or other unavoidable cause.
ARTICLE IV. Officers and Election.
1. The Officers of the Board shall be the Chair, the First Vice Chair, and the Second Vice
Chair.
2. The Officers shall be elected by the Board members at the Annual Meeting of the Board
16
each fall.
3. The term of office shall be for the next calendar year following the election, or until the
successor shall be elected as herein provided.
4. A vacancy occurring in any elected position shall be filled by the Board at the next
meeting.
ARTICLE V. Duties of Officers.
1. The Chair shall preside at all meetings of the Board; appoint all committees, except as
where specifically provided by law; call special meetings; and perform duties as
prescribed by parliamentary authority.
2. The First Vice Chair shall act as Chair in the absence of the Chair, and the Second Vice
Chair shall act in the absence of both the Chair and the First Vice Chair.
ARTICLE VI. Executive Committee.
1. This Committee shall consist of the Officers.
2. The Committee shall review matters of interest to the Board and may make
recommendations to the Board.
3. The Chair of the Board shall be the Chair of the Committee.
ARTICLE VII. Committees.
1. The Chair may appoint committees as necessary to assist in fulfilling the duties of the
Board.
2. The committees shall be advisory to the Board and shall offer recommendations to the
Board for final action.
ARTICLE VIII. Meetings.
1. The Board shall meet at least one time per year on a date at the discretion of the Board.
17
2. Special meetings shall be called by the Chair or by written request to the Chair of any
three members of the board, provided that there is at least seven days’ notice given to
Board members.
3. A quorum for any Board meeting shall consist of a majority of the members of the board.
A quorum for any committee shall consist of a majority of committee members. No
member shall vote by proxy.
4. A majority vote of the members present shall determine all matters at any meeting, regular
or special, unless otherwise provided herein.
5. Members shall attend all scheduled meetings of the Board and committees to which they
serve. In the event of two consecutive absences at any meeting of the Board or its
committees, the Chair shall make a recommendation to the Director of the Department of
Health Professions for referral to the Secretary of Health and Human Resources and
Secretary of the Commonwealth.
ARTICLE IX. Parliamentary Authority.
The rules contained in the current edition of Robert’s Rules of Order shall govern the Board
in all cases to which they are applicable and in which they are not inconsistent with these
bylaws and any special rules the Board may adopt and any statutes applicable to the Board.
ARTICLE X. Amendment of Bylaws.
The bylaws may be amended at any meeting of the Board by an affirmative vote of two-thirds
of the members present, provided the proposed amendment was distributed to all members of
the Board at least 30 days in advance.
18
Virginia Board of Nursing
Report to the Board of Health Professions Meeting
August 20, 2020
The Board of Nursing resumed “in person” hearings July 21, 2020. It continues to
conduct hearings in person, with carefully managed public health precautions. The Board
will initiate virtual Business Meetings in October.
The National Council of State Boards of Nursing (NCSBN) held a virtual Delegate
Assembly on August 12, 2020. Marie Gerardo, First Vice-President of the Board and I
served as Virginia’s Delegates. The Assembly approved a revised APRN (Advanced
Practice Registered Nurse) Compact, with the hope of having seven states approve it,
which will allow it to move forward. As BHP members may be aware, the Nurse
Licensure Compact, which provides for multi-state licensure of RNs and LPNs is
currently in effect in 33 states, including Virginia, with more states pending legislative
approval.
Of significant note, Jay P. Douglas, Executive Director of the Virginia Board of Nursing
was elected President-Elect of NCSBN, taking office on August 12, 2020 for a two-year
term before becoming President. Ms. Douglas has previously served on the NCSBN
Board of Directors as Region III Director.
Respectfully submitted,
Louise Hershkowitz, CRNA, MSHA
Attachment 2
19
Virginia Board of Optometry
Board of Health Professions Meeting
August 20, 2020
Statistics
Last board meeting held on July 17, 2020. Next board meeting scheduled for October 16, 2020.
Complaints
FY2017
Received - 36
FY2018
Received - 42
FY2019
Received - 29
FY2020
Received - 35
Licenses
Y-T-D as of 02/20/19
Total – 1,989 TPA – 1,642 DPA – 87 Professional Designations - 260
Activities of the Board:
- Board staff is 100% teleworking. Licensing staff shifted to paperless licensure files. Discipline staff has
shifted to paperless activities wherever possible and just implemented SharePoint. Board members are now
able to access electronic case discipline files on a shared, secure platform.
- Regulatory action to repeal Professional Designations is awaiting publication for public comment.
- Regulatory action for e-prescribing waiver is awaiting publication for public comment. To date only four
waiver requests have been received and granted.
- During the Board’s July meeting, the following actions were taken:
o Voted to forgo CE audit for previous licensure period due to the pandemic and staff resources. The
Board took no action to adjust the CE requirements for the current licensure period. Although the
regulations require real-time, interactive activities where the presenter and the licensee must be able
interact, the Board discussed that the requirements are written in a manner to permit virtual
activities.
o Voted to resubmit legislation to “clean-up” Optometry statue to remove outdated language.
o Voted to handle requests for waiver of experience requirements for the spouse of active duty
military or veteran on a case-by-case basis by the Executive Director in consultation with the
Board’s President.
o Voted to adopt the 2020 Healthcare Workforce Data Center Survey.
o Voted to adopt a telemedicine guidance document which will be published for public comment
before becoming effective.
o Voted to convene the TPA-Formulary Committee to review 18VAC105-20-47(A)(2), Topically
Administered Schedule VI Agents, of the regulations and make recommendations to the Board at its
next meeting.
- The Federal Contact Lens Rule is being amended to require documentation that a patient received a copy of
his/her contact lens prescription. In addition, new requirements will apply to contact lens sellers. Once an
effective date is known, the Board will need to review the amendments for possible regulatory changes.
Attachment 3
20
Counseling Monthly Snapshot for June 2020
Counseling has closed more cases in June than received cases. Counseling has closed 21 patient care cases and 9 non-
patient care cases for a total of 30 cases.
Cases Closed
Patient Care 21
Non-Patient Care 9
Total 30
The board has received 15 patient care cases and 11 non-patient care cases for a total of 26 cases.
Case Received
Patient Care 15
Non-Patient Care 11
Total 26
As of June 31, 2020 there are 119 patient care cases open and 71 non-patient care cases open for a total of 190 cases.
Case Open
Patient Care 119
Non-Patient Care 71
Total 190
There are 35823 Counseling licensees as of July 1, 2020. The number of current licenses are broken down by profession in
the following chart.
Current Licenses
Certified Substance Abuse Counselor 1972
Licensed Marriage and Family Therapist 938
Licensed Professional Counselor 6562
Qualified Mental Health Prof-Adult 7924
Qualified Mental Health Prof-Child 7042
Registered Peer Recovery Specialist 313
Rehabilitation Provider 192
Resident In Counseling 4181
Resident in Marriage and Family Therapy 224
Resident in Substance Abuse Treatment 9
Substance Abuse Counseling Assistant 280
Substance Abuse Trainee 2034
Substance Abuse Treatment Practitioner 307
Trainee for Qualified Mental Health Prof 3845
Total for Counseling 35823
There were 555 licenses issued for Counseling for the month of June. The number of licenses issued are broken down by
profession in the following chart.
License Issued
Certified Substance Abuse Counselor 8
Licensed Marriage and Family Therapist 27
Licensed Professional Counselor 154
Pre-Education Review-Counseling 3
Qualified Mental Health Prof-Adult 65
Attachment 4
21
Qualified Mental Health Prof-Child 45
Registered Peer Recovery Specialist 4
Resident In Counseling 71
Resident in Marriage and Family Therapy 2
Resident in Substance Abuse Treatment 1
Substance Abuse Counseling Assistant 7
Substance Abuse Trainee 21
Substance Abuse Treatment Practitioner 6
Trainee for Qualified Mental Health Prof 141
Total for Counseling 555
Current Licenses as of August 20, 2020
Profession Current Licensees
Certified Substance Abuse Counselor 1855
Licensed Marriage and Family Therapist 901
Licensed Professional Counselor 6518
Certified Rehab Counselor 193
Qualified Mental Health Prof-Adult 7076
Qualified Mental Health Prof-Child 5663
Registered Peer Recovery Specialist 280
Resident In Counseling 4175
Resident in Marriage and Family Therapy 231
Resident in Substance Abuse Treatment 9
Substance Abuse Counseling Assistant 238
Substance Abuse Trainee 2040
Substance Abuse Treatment Practitioner 298
Trainee for Qualified Mental Health Prof 4064
Total for Counseling 35,541
Regulatory Changes
Section Change Stage
18VAC115-20 Handling Fee – Returned Check Fast Track; Register
date - 8/31/20
18VAC115-20 Periodic Review for Professional Counseling Proposed: At the
Secretary’s Office
18VAC115-40 Periodic Review for Certified Rehab Providers Proposed: Register
Date – 9/14/2020
18VAC115-20 Resident License: Regulations implement the statutory mandate for issuance of a temporary license for a residency in counseling. The amendments set fees for initial and renewal of a resident license, qualifications for the issuance of a license and for its renewal, limitations on the number of times a resident may renew the temporary license, and a time limit for passage of the licensing examination. Amendments in Chapter 20 for professional counselors are duplicated in Chapter 50 for marriage and family therapists and in Chapter 60 of licensed substance abuse treatment practitioners.
Proposed: Register
Date – 9/14/2020
18VAC115-20, 18 VAC115-
30, 18VAC115-50,
18VAC115-60
Specify in Regulations that the standard of practice requiring persons licensed, certified or registered by the board to “Practice in a manner that is in the best interest of the public and does not endanger the public health, safety, or welfare” precludes the provision of conversion therapy and to define what conversion therapy is and is not.
Proposed: Register
Date: 8/31/2020
18VAC-115-80 Regulations governing the registration of QMHP trainees Fast Track: Register
Date -9/14/2020
Actions Taken in Response to Covid-19:
-Asked the Governor for a Waiver for the required internship hours as many of the sites were closed.22
-We gave all licensees a one-year extension for CEs
-We began issuing Temporary licenses. As of today, we have issued 498 temporary LPC licenses and 131 LMFT licenses. The
temporary license expire 9.8.2020 and the hope is that many of these individuals apply by endorsement.
On the horizon: The Secretary of the Commonwealth has appointed the Art Therapy Advisory Board so we will be planning to adopt
regulations for the Governing of Art Therapists soon.
NEXT MEETING: August 21 2020
23
Psychology has closed more cases in June than received. Psychology has closed 10 patient care cases and 3 non-patient
care cases for a total of 13 cases.
Cases Closed
Patient Care 10
Non-Patient Care 3
Total 13
The board has received 6 patient care cases and 4 non-patient care cases for a total of 10 cases. Cases Received
Patient Care 6
Non-Patient Care 4
Total 10
As of June 30, 2020 there are 73 patient care cases open and 16 non-patient care cases open for a total of 89 cases.
Case Open
Patient Care 73
Non Patient Care 16
Total 89
There were 131 licenses issued for psychology for the month of June. The number of licenses issued are broken down by
profession in the following chart.
License Issued
Clinical Psychologist 129
Resident in Training 1
School Psychology- Limited 1
Total for Psychology 131
Current Licenses as of August 20, 2020
Profession Current Licenses
Applied Psychologist 28
Clinical Psychologist 3822
Resident in School Psychology 10
Resident in Training 798
School Psychologist 193
School Psychologist-Limited 569
Sex Offender Treatment Provider 426
SOTP Trainee 137
Total for Psychology 5883
Attachment 5
24
Regulatory Changes
Section Change Stage
18VAC125-20 The Board intends to specify in section 150
that the standard of practice requiring licensed
psychologists to “avoid harming patients or
clients, research participants, students and
others for whom they provide professional
services and minimize harm when it is
foreseeable and unavoidable” includes the
provision of conversion therapy and to define
what conversion therapy is and is not. The goal
is to align regulations of the Board with the
stated policy and ethics for the profession.
Proposed Stage: Register
Date: 8/31/2020
18VAC125-20 Periodic Review:
The Board intends to update its regulations for
consistency and clarity, reduce the regulatory
hurdle for licensure by endorsement, increase
the opportunities for continuing education
credits, specify a time frame within which an
applicant must have passed the national
examination, and simplify the requirement for
individual supervision in a residency. The
Board will also consider requiring all
psychology doctoral programs to be accredited
by the American Psychological Association,
the Canadian Psychologic Association or
another accrediting body acceptable to the
Board within three years of the effective date
of the regulation. Finally, the Board intends to
revamp its regulations on standards of conduct
to emphasize rules for professionalism,
confidentiality, client records, and prohibitions
on dual relationships.
Final: At Governor’s
Office
18VAC125-20 Implementation of Psychology Interstate
Compact
Chapter 1162 of the 2020 Acts of the
Assembly mandates membership of the
Commonwealth of Virginia in the Psychology
Interjurisdictional Compact and requires the
Board to promulgate regulations to implement
the provisions of the act to be effective within
280 days of enactment. Amendments add
definitions consistent with the Compact and
revise the standards of practice and the grounds
for disciplinary action to ensure that they cover
persons practicing with an E.Passport or
temporary authorization to practice in Virginia
through the Compact.
Emergency/NOIRA: At
Secretary’s Office
Actions Taken During Covid:
Gave all licensees a one-year extension to complete CEs.
We began issuing Temporary Licenses. As of today, we have issued 597 LCP licenses. These licenses expire on 9/8/2020 and
we hope many will apply by endorsement.
25
On the Horizon:
We are undergoing a periodic review of the Sex Offender Treatment Provider Regulations and will be
holding a Regulatory Advisory Panel (RAP) on September 10, 2020 to discuss any changes to the
regulations that will then be presented to the Regulatory Committee at its October 25, 2020 meeting.
Changes to the EPPP
Next Meeting:
October 26, 2020
26
Social Work Monthly Snapshot for June 2020
Social Work has closed more cases in June than received. Social Work has closed 22 patient care cases and 11 non-patient
care cases for a total of 33 cases.
Cases Closed
Patient Care 22
Non-Patient Care 11
Total 33
The board has received 3 patient care cases and 4 non-patient care cases for a total of 7 cases. Cases Received
Patient Care 3
Non-Patient Care 4
Total 7
As of June 31, 2020 there are 41 patient care cases open and 12 non-patient care cases open for a total of 53 cases.
Case Open
Patient Care 41
Non-Patient Care 12
Total 53
There were 182 licenses issued for social work for the month of June. The number of licenses issued are broken down by
profession in the following chart.
License Issued
Licensed Clinical Social Worker 131
Licensed Master's Social Worker 15
Registration of Supervision 36
Total for Social Work 182
Current Licenses as of August 20, 2020
Profession Current Licenses
Associate Social Worker 1
Licensed Baccalaureate Social Worker 22
Licensed Clinical Social Worker 7359
Licensed Master’s Social Worker 811
LSW Supervision 8
Registered Social Worker 8
Registration of Supervision 2608
Total for Social Work 10817
Attachment 6
27
Regulatory Changes
Section Change Stage
18VAC140-20 Unprofessional Conduct/Practice of
Conversion Therapy
Proposed: Register Date:
8/31/2020
18VAC140-20 Correction to qualification for LBSW Fast Track: Register Date:
8/31/2020
News Update:
The Board wants to focus on workforce issues and ensuring that any regulatory and policy changes protect the
public but also ensure that the workforce needs are met. The Board is also discussing the LMSW in more detail to
determine that it is in line with the ASWB model Act and promotes mobility.
Actions taken during Covid:
Gave each licensee a year extension to complete CEs
Issued Temporary licenses. As of today, we have issued 464 LCSW licenses. These licenses expire on
9/8/2020 and we hope many will apply by endorsement.
Also will be adding Music Therapists and an Advisory Board this year pursuant to recent legislation. As of today,
the advisory board members have not been appointed.
Next Board Meeting:
September 25, 2020
28
Board of Physical Therapy
Last Meeting: August 11, 2020
Next Meeting: November 17, 2020
Updates:
The Board convened a virtual business meeting on August 11, 2020. The Board
discussed a number of issues and completed a number of action items:
o The Board adopted final regulations resulting from a periodic review of the
Board’s practice regulations.
o The Board considered revisions to two guidance documents as a result of some
issues identified during the COVID pandemic. One of those guidance documents
relating to Telehealth has been referred to the Legislative/Regulatory Committee
for further review and recommendation.
o The Board considered and approved a fee reduction for 2020 renewals.
o The Board considered and approved an exemption to the CE requirements for
licensees renewing in 2020.
o The Board elected Dr. Allen R. Jones, Jr., PT, DPT, as President, and Dr. Mira
Mariano, PT, PhD, as Vice President.
The Board reviewed a Board Assessment Resource (BAR) tool created by the Federation
of State Boards of Physical Therapy, which is a tool designed to help walk Boards
through a self-assessment of their effectiveness in licensing and discipline operations
and providing information to licensees and stakeholders.
Since the Board’s meeting on August 11th, there has been some movement on final
regulations for the practice of dry needling by physical therapists. The regulations have
been in process for the past 3.5 years. The regulations have a pending effective date of
October 29, 2020, once the final comment period ends.
Attachment 7
29
Jan
ua
ry 2
1, 2
02
1
Prep
ared
for:
Boar
d of
Hea
lth P
rofe
ssio
ns
Nea
l Kau
der
Kim
Sm
all
804.
794.
3144
vis-
res.
com
Sa
nc
tio
nin
g R
efe
ren
ce
Po
ints
Sys
tem
Rev
iew
Rev
ise
d C
NA
Wo
rksh
ee
t
1
30
Purp
ose
“…to
pro
vide
an
empi
rical
, sys
tem
atic
ana
lysi
s of
boa
rd s
anct
ions
for o
ffens
es a
nd, b
ased
upo
n th
is s
yste
mat
ic a
naly
sis,
to d
eriv
e
refe
renc
e po
ints
for b
oard
mem
bers
and
an
educ
atio
nal t
ool f
or
resp
onde
nts
and
the
publ
ic”
2
31
Goa
ls o
f the
SR
Ps &
Ong
oing
M
onito
ring/
Rev
isio
ns
•M
ake
sanc
tioni
ng d
ecis
ions
mor
e pr
edic
tabl
e •
Educ
atio
n to
ol fo
r new
boa
rd m
embe
rs
•Ad
d em
piric
al e
lem
ent t
o a
proc
ess
•R
educ
e un
war
rant
ed d
ispa
rity
in s
anct
ioni
ng•
Rev
ise
wor
kshe
et fa
ctor
s an
d sc
orin
g w
eigh
ts if
nee
ded
•R
evis
e sa
nctio
n re
com
men
datio
ns if
nee
ded
•Id
entif
y an
y un
inte
nded
con
sequ
ence
s
3
32
Feat
ures
of t
he S
RPs
•H
isto
rical
ly b
ased
, dat
a dr
iven
•D
ynam
ic to
ol –
syst
em e
v olv
es a
s bo
ard
cultu
re c
hang
es
•Vo
lunt
ary
–bo
ard
mai
ntai
ns c
ompl
ete
disc
retio
n
•O
pera
te w
ithin
exi
stin
g st
atut
es a
nd re
gula
tions
•Ac
com
mod
ate
full
arra
y of
miti
gatin
g an
d ag
grav
atin
g fa
ctor
s
•Al
low
mul
tiple
san
ctio
ning
goa
ls to
be
cons
ider
ed
•M
anua
l pub
licly
ava
ilabl
e
4
33
Rev
isin
g SR
Ps fo
r CN
As
Incl
udes
:
Con
duct
ing
boar
d m
embe
r & s
taff
inte
rvie
ws
Iden
tifyi
ng a
sam
ple
& co
llect
ing
data
Acco
unt f
or A
dvis
ory
Lette
rs a
nd P
re-d
efin
ed s
anct
ions
Anal
ysis
to Id
entif
y re
leva
nt fa
ctor
s, b
oth
new
and
his
toric
Tran
slat
e fa
ctor
s in
to n
ew S
RP
wor
kshe
et
Mai
ntai
ning
SR
P tra
inin
g op
portu
nitie
s
5
34
Cur
rent
CN
A SR
P W
orks
heet
This
wor
kshe
et
was
ado
pted
for
use
in M
arch
200
6
6
35
10%
92%
92%
14%
92%
5%
30%
93%
90%
10%
73%
24%
Any
pas
tdi
fficu
lties
/trea
tmen
t
Res
pond
ent d
id n
otta
ke c
orre
ctiv
e ac
tion
Act
of
com
mis
sion
Con
curr
ent
crim
inal
act
ion
Con
curr
ent a
ctio
nby
em
ploy
er
Res
pond
ent i
mpa
ired
durin
g in
cide
nt
Cur
rent
Wor
kshe
et
Prop
osed
Wor
kshe
et
Fact
ors
of in
tere
st to
the
Boa
rd
Res
pond
ent d
id n
ot
initi
ate
corr
ectiv
e ac
tion
7
36
Sanc
tioni
ng C
ultu
re h
as C
hang
ed
11%
2%
1%
28%
9%
6%
30%
30%
3%
19%
10%
5%
Rev
ocat
ion
Susp
ensi
on
Surr
ende
r
Abu
se
Neg
lect
Mis
appr
opria
tion
Cur
rent
Wor
kshe
etPr
opos
ed W
orks
heet
59%
of r
espo
nden
ts in
the
curr
ent d
atab
ase
lost
thei
r lic
ense
com
pare
d to
44%
in
the
2006
dat
abas
e.
1% 0% 1%
4%
81%
0%1% 0% 0% 1%
33%
5%
No
Sanc
tion
Mon
etar
y Pe
nalty
Take
no
actio
n
Prob
atio
n
Rep
riman
d
Stay
edSu
spen
sion
Cur
rent
Wor
kshe
et
Prop
osed
Wor
kshe
et
Find
ings
Loss
of L
icen
se h
as In
crea
sed
Use
of R
eprim
and
has
Dec
reas
ed
Not
e: R
espo
nden
ts c
an b
e co
unte
d in
mor
e th
an o
ne c
ateg
ory
8
37
Wor
kshe
et D
evel
opm
ent M
etho
dolo
gy•
A de
scrip
tive
anal
ysis
was
con
duct
ed to
iden
tify
how
fact
ors
wer
e di
strib
uted
.
•M
ultiv
aria
te a
naly
sis
was
use
d to
iden
tify
whi
ch fa
ctor
s ha
d a
sign
ifica
nt
impa
ct o
n sa
nctio
ning
.
•Fu
rther
ana
lysi
s w
as u
sed
to d
eter
min
e ea
ch fa
ctor
’s w
eigh
t on
the
sanc
tioni
ng o
utco
me.
•C
ase
type
s an
d fa
ctor
s w
ere
plac
ed o
n th
e w
orks
heet
and
wei
ghts
wer
e co
nver
ted
to c
orre
spon
ding
poi
nt v
alue
s.
•Th
e w
orks
heet
was
bac
k sc
ored
aga
inst
all
case
s in
the
data
base
to
dete
rmin
e ac
cura
cy o
f the
ana
lysi
s.
9
38
BO
N C
NA
Prop
osed
W
orks
heet
This
wor
kshe
et
corre
ctly
pre
dict
s ro
ughl
y 80
% o
f cas
es
Cas
e T
ype
Scor
e (s
core
onl
y on
e)Po
ints
Scor
e
a.A
buse
/Ina
ppro
priat
e R
elat
ions
hip
70b.
Misa
ppro
priat
ion
of P
atie
nt P
rope
rty60
c.In
abili
ty to
Saf
ely
Prac
tice
50d.
Neg
lect
40e.
Ver
bal V
iolat
ions
30f.
Aba
ndon
men
t/St
anda
rd o
f Car
e 10
Cas
e Ty
pe S
core
Offe
nse
and
Res
pond
ent S
core
(sco
re a
ll th
at a
pply
)
a.A
ct o
f com
miss
ion
60b.
Patie
nt in
jury
50c.
Impa
ired
whi
le p
ract
icin
g45
d.Fa
ilure
to in
itiat
e co
rrec
tive
actio
n40
e.M
ore
than
one
pat
ient
invo
lved
30
Off
ense
and
Res
pond
ent S
core
Tot
al W
orks
heet
Sco
re (C
ase
Type
+ O
ffen
se a
nd R
espo
nden
t)
No
Sanc
tion
Mon
etar
y Pe
nalty
Prob
atio
nTa
ke N
o Ac
tion
Stay
ed S
uspe
nsio
nTe
rms
Revo
catio
nSu
spen
sion
Surr
ende
rFi
ndin
g of
Abu
seFi
ndin
g of
Neg
lect
Find
ing
of M
isap
prop
riatio
n
150
and
up
Repr
iman
d
Scor
eSa
nctio
ning
Rec
omm
enda
tions
SR
P W
orks
heet
for C
NA
s O
nly
Boa
rd o
f N
ursi
ng
0-10
0
101-
149
10
39
Prop
osed
CN
A W
orks
heet
Offe
nse
and
Res
pond
ent F
acto
r Sco
ring
New
Fac
tor
Poin
t Val
ue
Incr
ease
da.
Act o
f com
mis
sion
b.Pa
tient
inju
ry
c.Im
paire
d at
inci
dent
d.Fa
ilure
to ta
ke c
orre
ctiv
e ac
tion
e.M
ore
than
one
pat
ient
invo
lved
60 50 40 45 30
New
Fac
tor
Poin
t Val
ue
Incr
ease
d
New
Fac
tor
11
40
BO
N C
NA
Prop
osed
W
orks
heet
Cas
e T
ype
Scor
e (s
core
onl
y on
e)Po
ints
Scor
e
a.A
buse
/Ina
ppro
priat
e R
elat
ions
hip
70b.
Misa
ppro
priat
ion
of P
atie
nt P
rope
rty60
c.In
abili
ty to
Saf
ely
Prac
tice
50d.
Neg
lect
40e.
Ver
bal V
iolat
ions
30f.
Aba
ndon
men
t/St
anda
rd o
f Car
e 10
Cas
e Ty
pe S
core
Offe
nse
and
Res
pond
ent S
core
(sco
re a
ll th
at a
pply
)
a.A
ct o
f com
miss
ion
60b.
Patie
nt in
jury
50c.
Impa
ired
whi
le p
ract
icin
g45
d.Fa
ilure
to in
itiat
e co
rrec
tive
actio
n40
e.M
ore
than
one
pat
ient
invo
lved
30
Off
ense
and
Res
pond
ent S
core
Tot
al W
orks
heet
Sco
re (C
ase
Type
+ O
ffen
se a
nd R
espo
nden
t)
No
Sanc
tion
Mon
etar
y Pe
nalty
Prob
atio
nTa
ke N
o Ac
tion
Stay
ed S
uspe
nsio
nTe
rms
Revo
catio
nSu
spen
sion
Surr
ende
rFi
ndin
g of
Abu
seFi
ndin
g of
Neg
lect
Find
ing
of M
isap
prop
riatio
n
150
and
up
Repr
iman
d
Scor
eSa
nctio
ning
Rec
omm
enda
tions
SR
P W
orks
heet
for C
NA
s O
nly
Boa
rd o
f N
ursi
ng
0-10
0
101-
149
This
wor
kshe
et
corre
ctly
pre
dict
s ro
ughl
y 80
% o
f cas
es
12
41
Virginia Department of Health Professions
Revenue and Expenditures Summary
Department 30900 - Board of Health Professions
For the Period Beginning July 1, 2020 and Ending November 30, 2020
Amount
Account Under/(Over)
Number Account Description Amount Budget Budget % of Budget
5011110 Employer Retirement Contrib. 20,524.75 49,364.42 28,839.67 41.58%
5011120 Fed Old-Age Ins- Sal St Emp 12,523.51 29,615.06 17,091.55 42.29%
5011140 Group Insurance 2,092.35 4,574.57 2,482.22 45.74%
5011150 Medical/Hospitalization Ins. 7,502.00 16,488.00 8,986.00 45.50%
5011160 Retiree Medical/Hospitalizatn 1,759.64 3,823.52 2,063.88 46.02%
5011170 Long term Disability Ins 955.89 2,082.45 1,126.56 45.90%
Total Employee Benefits 45,358.14 105,948.03 60,589.89 42.81%
5011200 Salaries
5011230 Salaries, Classified 156,468.62 341,386.00 184,917.38 45.83%
Total Salaries 156,468.62 341,386.00 184,917.38 45.83%
5011300 Special Payments
5011340 Specified Per Diem Payment 650.00 - (650.00) 0.00%
5011380 Deferred Compnstn Match Pmts 550.00 1,920.00 1,370.00 28.65%
Total Special Payments 1,200.00 1,920.00 720.00 62.50%
5011400 Wages
5011410 Wages, General 8,101.60 45,739.00 37,637.40 17.71%
Total Wages 8,101.60 45,739.00 37,637.40 17.71%
5011600 Terminatn Personal Svce Costs
5011660 Defined Contribution Match - Hy 1,966.80 - (1,966.80) 0.00%
Total Terminatn Personal Svce Costs 1,966.80 - (1,966.80) 0.00%
5011930 Turnover/Vacancy Benefits - - 0.00%
Total Personal Services 213,095.16 494,993.03 281,897.87 43.05%
5012000 Contractual Svs
5012100 Communication Services -
5012140 Postal Services 79.46 950.00 870.54 8.36%
5012160 Telecommunications Svcs (VITA) 994.45 2,800.00 1,805.55 35.52%
5012170 Telecomm. Svcs (Non-State) 247.50 - (247.50) 0.00%
5012190 Inbound Freight Services 393.12 20.00 (373.12) 1965.60%
Total Communication Services 1,714.53 3,770.00 2,055.47 45.48%
5012200 Employee Development Services
5012220 Publication Subscriptions - 50.00 50.00 0.00%
5012240 Employee Trainng/Workshop/Conf 445.00 4,900.00 4,455.00 9.08%
5012270 Emp Trning- Trns, Ldgng & Meals - 600.00 600.00 0.00%
Total Employee Development Services 445.00 5,550.00 5,105.00 8.02%
42
5012400 Mgmnt and Informational Svcs
5012470 Legal Services 724.57 1,050.00 325.43 69.01%
Total Mgmnt and Informational Svcs 724.57 1,050.00 325.43 69.01%
5012600 Support Services
5012640 Food & Dietary Services - 675.00 675.00 0.00%
5012660 Manual Labor Services 444.00 25.00 (419.00) 1776.00%
5012670 Production Services - 10.00 10.00 0.00%
5012680 Skilled Services 44,642.50 120,000.00 75,357.50 37.20%
Total Support Services 45,086.50 120,710.00 75,623.50 37.35%
5012700 Technical Services
5012790 Computer Software Dvp Svs - 8,860.00 8,860.00 0.00%
Total Technical Services - 8,860.00 8,860.00 0.00%
5012800 Transportation Services
5012820 Travel, Personal Vehicle 388.70 5,545.00 5,156.30 7.01%
5012830 Travel, Public Carriers - 1,020.00 1,020.00 0.00%
5012850 Travel, Subsistence & Lodging 170.42 4,300.00 4,129.58 3.96%
5012880 Trvl, Meal Reimb- Not Rprtble 165.00 1,685.00 1,520.00 9.79%
Total Transportation Services 724.12 12,550.00 11,825.88 5.77%
Total Contractual Svs 48,694.72 152,490.00 103,795.28 31.93%
5013000 Supplies And Materials
5013100 Administrative Supplies
5013120 Office Supplies 2,174.08 3,800.00 1,625.92 57.21%
Total Administrative Supplies 2,174.08 3,800.00 1,625.92 57.21%
Total Supplies And Materials 2,174.08 3,800.00 1,625.92 57.21%
5015000 Continuous Charges
5015300 Operating Lease Payments
5015340 Equipment Rentals 243.55 900.00 656.45 27.06%
5015350 Building Rentals 10.80 - (10.80) 0.00%
5015360 Land Rentals - 40.00 40.00 0.00%
5015390 Building Rentals - Non State 9,016.29 20,357.00 11,340.71 44.29%
Total Operating Lease Payments 9,270.64 21,297.00 12,026.36 43.53%
Total Continuous Charges 9,270.64 21,297.00 12,026.36 43.53%
5022000 Equipment
5022100 Computer Hrdware & Sftware -
5022180 Computer Software Purchases 46,008.55 - (46,008.55) 0.00%
Total Computer Hrdware & Sftware 46,008.55 - (46,008.55) 0.00%
5022200 Educational & Cultural Equip -
5022240 Reference Equipment - 458.00 458.00 0.00%
Total Educational & Cultural Equip - 458.00 458.00 0.00%
5022600 Office Equipment
43
5022620 Office Furniture 3,970.22 - (3,970.22) 0.00%
5022630 Office Incidentals - 30.00 30.00 0.00%
Total Office Equipment 3,970.22 30.00 (3,940.22) 13234.07%
5022800 Stationary Equipment
Total Equipment 49,978.77 488.00 (49,490.77) 10241.55%
Total Expenditures 323,213.37 673,068.03 349,854.66 48.02%
44
CU
RR
EN
T
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Nu
mb
er o
f C
as
es
Re
ce
ive
d1381
1413
1570
1662
1857
1695
1543
1790
1889
1819
1757
1348
1561
Nu
mb
er o
f C
as
es
Op
en
3481
3504
3600
3626
3791
3926
3978
3955
4239
4437
4512
4251
4147
Nu
mb
er o
f C
as
es
Clo
se
d1143
1426
1542
1718
1622
1447
1474
1846
1554
1620
1709
1547
1651
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Quart
er
1P
age 1
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
45
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 2
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
46
CU
RR
EN
T
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Nu
mb
er
of
Ca
ses
Re
ce
ive
d2
54
617
15
65
64
02
1
Nu
mb
er
of
Ca
ses
Op
en
712
11
14
23
31
31
23
21
20
18
21
15
Nu
mb
er
of
Ca
ses
Clo
sed
11
15
38
75
13
85
20
7
Nu
mb
er
of
Ca
ses
Re
ce
ive
d28
37
31
45
56
54
76
72
99
81
82
60
83
Nu
mb
er
of
Ca
ses
Op
en
61
72
84
102
124
150
176
144
166
207
180
161
157
Nu
mb
er
of
Ca
ses
Clo
sed
26
29
23
33
29
28
51
103
77
70
80
81
90
Nu
mb
er
of
Ca
ses
Re
ce
ive
d84
93
91
124
274
191
100
128
96
123
129
111
110
Nu
mb
er
of
Ca
ses
Op
en
277
254
256
249
400
297
313
282
277
310
332
333
319
Nu
mb
er
of
Ca
ses
Clo
sed
78
119
100
135
115
187
83
150
98
105
106
113
131
Au
dio
log
y/S
pe
ech
Pa
tho
log
y
Co
un
seli
ng
De
nti
stry
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 3
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
47
CU
RR
EN
T
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Nu
mb
er
of
Ca
ses
Re
ce
ive
d12
812
13
26
23
18
10
20
35
17
16
15
Nu
mb
er
of
Ca
ses
Op
en
38
40
35
28
40
57
50
48
48
61
50
56
52
Nu
mb
er
of
Ca
ses
Clo
sed
14
718
24
13
625
16
20
21
30
13
18
Nu
mb
er
of
Ca
ses
Re
ce
ive
d15
24
13
16
31
23
23
14
20
20
15
25
16
Nu
mb
er
of
Ca
ses
Op
en
71
90
94
74
91
103
99
100
96
95
86
95
84
Nu
mb
er
of
Ca
ses
Clo
sed
58
831
14
11
27
13
25
23
25
18
28
Nu
mb
er
of
Ca
ses
Re
ce
ive
d423
411
551
541
485
531
472
516
473
509
551
386
494
Nu
mb
er
of
Ca
ses
Op
en
755
796
934
902
943
1024
1089
1082
1035
1024
1027
861
793
Nu
mb
er
of
Ca
ses
Clo
sed
297
407
443
575
434
447
407
483
474
484
558
467
529
Fu
ne
ral
Dir
ecti
ng
Lo
ng
-Te
rm C
are
Ad
min
istr
ato
rs
Me
dic
ine
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 4
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
48
CU
RR
EN
T
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Nu
mb
er
of
Ca
ses
Re
ce
ive
d156
123
118
137
162
143
153
224
199
184
187
144
152
Nu
mb
er
of
Ca
ses
Op
en
438
455
301
285
276
261
280
351
369
392
412
401
413
Nu
mb
er
of
Ca
ses
Clo
sed
94
109
276
158
162
156
134
162
172
164
168
158
148
Nu
mb
er
of
Ca
ses
Re
ce
ive
d415
427
447
444
507
446
419
457
513
476
442
367
407
Nu
mb
er
of
Ca
ses
Op
en
1155
1115
1179
1246
1157
1211
1204
1172
1335
1574
1544
1484
1424
Nu
mb
er
of
Ca
ses
Clo
sed
352
458
397
414
571
393
429
528
365
295
444
424
463
Nu
mb
er
of
Ca
ses
Re
ce
ive
d8
917
87
10
12
93
512
14
14
Nu
mb
er
of
Ca
ses
op
en
26
23
32
31
26
34
34
40
29
27
29
41
47
Nu
mb
er
of
Ca
ses
Clo
sed
20
12
89
12
212
410
710
36
Nu
rse
Aid
e
Nu
rsin
g
Op
tom
etr
y
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 5
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
49
CU
RR
EN
T
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Nu
mb
er
of
Ca
ses
Re
ce
ive
d143
160
171
213
148
126
133
223
211
111
174
103
127
Nu
mb
er
of
Ca
ses
Op
en
302
271
287
319
303
306
262
259
310
257
277
286
289
Nu
mb
er
of
Ca
ses
Clo
sed
148
185
162
199
161
123
177
237
158
164
154
103
131
Nu
mb
er
of
Ca
ses
Re
ce
ive
d6
15
94
13
10
97
26
413
78
Nu
mb
er
of
Ca
ses
Op
en
36
44
48
50
46
44
37
32
46
39
35
36
33
Nu
mb
er
of
Ca
ses
Clo
sed
10
72
415
11
17
12
13
12
18
612
Nu
mb
er
of
Ca
ses
Re
ce
ive
d23
23
28
26
20
31
38
27
55
31
40
28
27
Nu
mb
er
of
Ca
ses
Op
en
46
44
52
57
64
83
75
75
97
100
105
87
92
Nu
mb
er
of
Ca
ses
Clo
sed
16
24
19
24
13
11
46
29
34
30
35
46
25
Ph
arm
acy
Ph
ysi
ca
l T
he
rap
y
Psy
ch
olo
gy
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 6
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
50
CU
RR
EN
T
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Nu
mb
er
of
Ca
ses
Re
ce
ive
d14
27
15
34
35
25
33
39
27
31
28
25
20
Nu
mb
er
of
Ca
ses
Op
en
39
48
52
71
93
95
97
90
88
100
95
53
49
Nu
mb
er
of
Ca
ses
Clo
sed
15
19
11
18
13
23
31
48
30
19
33
68
24
Nu
mb
er
of
Ca
ses
Re
ce
ive
d52
51
63
51
76
67
51
53
138
204
62
59
82
Nu
mb
er
of
Ca
ses
Op
en
230
240
235
198
205
230
231
241
311
288
306
319
358
Nu
mb
er
of
Ca
ses
Clo
sed
57
41
70
91
62
42
30
47
68
221
45
47
39
So
cia
l W
ork
Ve
teri
na
ry M
ed
icin
e
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 7
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
51
AS
LP
Co
unse
ling
De
ntistr
y
0510
15
20
25
30
35
02468
10
12
14
16
18
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
050
10
0
15
0
20
0
25
0
0
20
40
60
80
10
0
12
0
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
050
10
0
15
0
20
0
25
0
30
0
35
0
40
0
45
0
0
50
10
0
15
0
20
0
25
0
30
0
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 8
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
52
Lo
ng T
erm
Ca
re A
dm
inis
tra
tors
Me
dic
ine
Fune
ral D
ire
cting
010
20
30
40
50
60
70
05
10
15
20
25
30
35
40
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
-10
10
30
50
70
90
11
0
05
10
15
20
25
30
35
40
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
020
0
40
0
60
0
80
0
10
00
12
00
0
10
0
20
0
30
0
40
0
50
0
60
0
70
0
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 9
of
12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
53
Opto
me
try
Nurs
e A
ide
Nurs
ing
050
10
01
50
20
02
50
30
03
50
40
04
50
50
0
0
50
10
0
15
0
20
0
25
0
30
0
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
020
0
40
0
60
0
80
0
10
00
12
00
14
00
16
00
18
00
0
10
0
20
0
30
0
40
0
50
0
60
0
70
0C
ase
s R
ece
ive
dC
ase
s C
lose
dC
ase
s O
pe
n
0510
15
20
25
30
35
40
45
50
05
10
15
20
25
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 1
0 o
f 12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
54
Pha
rma
cy
Psycho
logy
Physic
al T
he
rapy
050
10
0
15
0
20
0
25
0
30
0
35
0
0
50
10
0
15
0
20
0
25
0
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
020
40
60
80
10
0
12
0
0
10
20
30
40
50
60
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
se O
pe
n
010
20
30
40
50
60
05
10
15
20
25
30
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 1
1 o
f 12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
55
Ve
teri
na
ry M
edic
ine
So
cia
l W
ork
020
40
60
80
10
0
12
0
0
10
20
30
40
50
60
70
80
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
050
10
0
15
0
20
0
25
0
30
0
35
0
40
0
0
50
10
0
15
0
20
0
Ca
ses
Re
ceiv
ed
Ca
ses
Clo
sed
Ca
ses
Op
en
Cases R
eceiv
ed,
Open a
nd C
losed
Fis
cal Y
ear
2021
-Qu
art
er
1P
age 1
2 o
f 12
The
“Rec
eive
d,
Op
en, C
lose
d”
tab
le b
elo
w s
ho
ws
the
nu
mb
er o
f re
ceiv
ed a
nd
clo
sed
cas
es d
uri
ng
the
qu
arte
rs s
pec
ifie
d a
nd
a “
snap
sho
t” o
f th
e ca
ses
still
op
en a
t th
e en
d o
f th
e q
uar
ter.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Cases R
eceiv
ed, O
pen
& C
losed
Age
ncy S
um
ma
ry
Qu
art
er
1 –
Fis
ca
l Y
ea
r 2
02
1
56
CU
RR
EN
T
BO
AR
DQ
1 2
01
8Q
2 2
01
8Q
3 2
01
8Q
4 2
01
8Q
1 2
01
9Q
2 2
01
9Q
3 2
01
9Q
4 2
01
9Q
1 2
02
0Q
2 2
02
0Q
3 2
02
0Q
4 2
02
0Q
1 2
02
1
Au
dio
log
y2
55
.71
92
17
94
63
.39
7.4
19
0.3
14
92
08
24
12
91
28
2.5
N/A
56
9.5
Co
un
seli
ng
25
1.5
12
8.2
15
3.7
18
51
64
.21
61
.32
51
27
91
73
15
72
93
.91
87
.72
17
De
nti
stry
33
7.8
18
2.9
23
9.7
16
51
41
.58
3.6
19
23
95
31
64
66
27
0.1
16
0.9
40
3
Fu
ne
ral
Dir
ect
ing
22
9.3
16
9.1
38
3.3
21
1.8
22
5.7
29
8.8
11
62
59
28
71
80
24
3.7
19
73
11
Lon
g-T
erm
Ca
re A
dm
inis
tra
tors
17
1.2
35
0.6
42
4.1
39
5.5
25
33
96
.84
00
43
32
91
38
55
53
.14
92
33
2
Me
dic
ine
14
6.5
13
51
53
.51
33
.31
42
.11
47
.32
40
17
01
72
23
81
97
.71
96
25
5
Nu
rse
aid
e2
97
.42
73
.32
00
.72
35
.31
50
.12
01
.72
04
14
71
64
22
61
85
.31
56
26
2.5
9
Nu
rsin
g2
03
.62
04
.52
15
.82
80
.31
92
.31
98
.32
76
20
23
00
35
03
23
.83
12
32
5.8
9
Op
tom
etr
y5
57
.62
68
.12
40
19
0.7
19
4.2
50
6.5
37
91
29
27
53
80
41
1.1
29
82
27
.5
Ph
arm
acy
21
5.4
17
2.2
17
3.7
11
4.1
16
0.2
15
2.3
25
51
16
27
51
17
10
5.3
14
91
42
.33
Ph
ysi
cal
Th
era
py
23
9.4
11
21
52
.54
12
.83
89
.33
66
.54
67
32
22
80
17
43
46
.61
41
34
0.3
3
Psy
cho
log
y1
19
.51
83
.31
18
.81
75
.21
70
.42
28
.62
25
15
37
25
48
22
6.1
30
52
13
.81
So
cia
l W
ork
29
2.7
12
3.6
27
7.5
23
7.2
11
3.8
20
0.7
26
32
11
27
13
77
33
8.6
36
31
11
.81
Ve
teri
na
ry M
ed
icin
e2
23
35
7.7
27
8.7
37
6.7
32
1.9
26
1.9
29
34
23
28
57
93
57
.83
08
54
3.1
6
Ag
en
cy t
ota
l2
55
.71
86
.51
96
.42
01
.11
73
.81
69
.22
58
20
42
14
25
8.4
23
6.4
23
92
80
.6
Ap
plic
atio
n S
atis
fact
ion
Su
rvey
Qu
art
erly S
um
ma
ryQ
ua
rte
r 1
-F
isca
l Y
ea
r 2
02
1
Ave
rage
Age
of
Cas
es C
lose
dP
age
1 o
f 4
Qu
arte
r 1
-Fi
scal
Yea
r 2
02
1
Th
e a
ve
rag
e a
ge
of
ca
se
s c
lose
d is a
me
asu
rem
en
t o
f h
ow
lo
ng
it ta
ke
s, o
n a
ve
rag
e, fo
r a
ca
se
to
be
pro
ce
sse
d fro
m e
ntr
y to
clo
su
re. T
he
se
ca
lcu
latio
ns in
clu
de
on
ly c
ase
s c
lose
d w
ith
in t
he
qu
art
er
sp
ecifie
d.
Ave
rag
e A
ge
of C
ase
s C
lose
d
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
57
Pag
e 2
of
4Q
uar
ter
1 -
Fisc
al Y
ear
20
21
Th
e a
ve
rag
e a
ge
of
ca
se
s c
lose
d is a
me
asu
rem
en
t o
f h
ow
lo
ng
it ta
ke
s, o
n a
ve
rag
e, fo
r a
ca
se
to
be
pro
ce
sse
d fro
m e
ntr
y to
clo
su
re. T
he
se
ca
lcu
latio
ns in
clu
de
on
ly c
ase
s c
lose
d w
ith
in t
he
qu
art
er
sp
ecifie
d.
Ave
rage
Age
of
Cas
es C
lose
d
Avera
ge
Age o
f C
ase
s C
losed
Qua
rterly S
um
mary
Qu
art
er
1 -
Fis
ca
l Y
ea
r 2
02
1
58
BO
AR
DF
Y 2
01
5C
ha
ng
e B
etw
ee
n
FY
16
& F
Y 1
5F
Y 2
01
6C
ha
ng
e B
etw
ee
n
FY
17
& F
Y 1
6F
Y 2
01
7C
ha
ng
e B
etw
ee
n
FY
18
& F
Y 1
7F
Y 2
01
8C
ha
ng
e B
etw
ee
n
FY
19
& F
Y 1
8F
Y 2
01
9C
ha
ng
e B
etw
ee
n
FY
20
& F
Y 1
9F
Y 2
02
0
Au
dio
log
y/S
pe
ech
Pa
tho
log
y9
96
7.4
%1
65
.83
9.1
%2
30
.51
4.7
%2
64
.5-5
7.4
%1
68
.00
18
.1%
20
5.1
9
Co
un
seli
ng
25
8.3
22
.0%
31
5-1
8.4
%2
57
.2-3
0.5
%1
78
.91
5.6
%2
12
.00
31
.7%
31
0.2
0
De
nti
stry
28
2.9
-1.4
%2
78
.9-7
.4%
25
8.1
-16
.1%
21
6.5
2.5
%2
22
.00
4.9
%2
33
.51
Fu
ne
ralD
ire
ctin
g1
48
.32
8.2
%1
90
.11
6.4
%2
21
.31
7.8
%2
60
.7-3
3.0
%1
96
.00
53
.5%
42
1.7
9
Lon
g-T
erm
Ca
re A
dm
inis
tra
tors
18
8.5
12
.7%
21
2.4
45
.0%
30
7.9
14
.7%
35
3.3
18
.4%
43
3.0
0-1
11
.4%
20
4.8
0
Me
dic
ine
17
1-0
.9%
16
9.5
-17
.2%
14
0.4
-0.3
%1
39
.93
1.8
%2
05
.00
76
.0%
85
4.0
0
Nu
rse
Aid
e1
43
.40
.5%
14
4.2
33
.4%
19
2.2
22
.5%
23
5.6
-11
.1%
21
2.0
03
4.5
%3
23
.54
Nu
rsin
g1
94
3.4
%2
00
.6-1
.9%
19
6.8
14
.5%
22
5.2
16
.6%
27
0.0
02
0.8
%3
40
.73
Op
tom
etr
y1
70
.71
9.6
%2
04
.2-1
7.7
%1
68
11
8.7
%3
67
.4-1
9.8
%3
06
.76
-15
2.0
%1
21
.71
Ph
arm
acy
16
2.6
-20
.7%
12
91
03
.5%
26
2.5
-36
.0%
16
7.9
-24
.4%
13
5.0
05
1.5
%2
78
.44
Ph
ysi
cal
Th
era
py
17
9.7
-5.9
%1
69
.15
8.9
%2
68
.6-1
1.2
%2
38
.54
7.4
%4
53
.00
-30
.9%
34
5.9
4
Psy
cho
log
y1
82
.78
9.0
%3
45
.2-8
.3%
31
6.6
-53
.1%
14
8.6
31
.5%
21
7.0
03
6.7
%3
42
.95
So
cia
lWo
rk2
29
.41
1.0
%2
54
.74
7.4
%3
75
.3-4
0.5
%2
23
.1-8
.8%
20
5.0
01
5.0
%2
41
.25
Ve
teri
na
ry M
ed
icin
e2
30
48
.4%
34
1.4
-12
.6%
29
8.2
4.6
%3
11
.83
.8%
32
4.0
0-7
4.8
%1
85
.34
Ag
en
cy T
ota
l1
86
.84
.5%
19
5.3
6.1
%2
07
.2-4
.2%
19
8.4
11
.8%
22
55
.9%
23
9
Ave
rage
Age
of
Cas
es C
lose
dP
age
3 o
f 4
Fisc
al Y
ear
20
20
Th
e a
ve
rag
e a
ge
of
ca
se
s c
lose
d is a
me
asu
rem
en
t o
f h
ow
lo
ng
it ta
ke
s, o
n a
ve
rag
e, fo
r a
ca
se
to
be
pro
ce
sse
d fro
m e
ntr
y to
clo
su
re. T
he
se
ca
lcu
latio
ns in
clu
de
on
ly c
ase
s c
lose
d w
ith
in t
he
qu
art
er
sp
ecifie
d.
Quart
er
Date
Ranges
Qu
arte
r 1
J
uly
1 -
Se
pte
mb
er
30
Qu
arte
r 2
O
cto
be
r 1
- D
ece
mb
er
31
Qu
arte
r 3
J
anu
ary
1 -
Mar
ch 3
1
Qu
arte
r 4
A
pri
l 1 -
Ju
ne
30
Avera
ge
Age o
f C
ase
s C
losed
Fis
ca
l Y
ea
r S
um
ma
ryF
isca
l Y
ea
r 2
02
0
59
Ave
rage
Age
of
Cas
es C
lose
dP
age
4o
f 4
Fisc
al Y
ear
20
20
Th
e a
ve
rag
e a
ge
of
ca
se
s c
lose
d is a
me
asu
rem
en
t o
f h
ow
lo
ng
it ta
ke
s, o
n a
ve
rag
e, fo
r a
ca
se
to
be
pro
ce
sse
d fro
m e
ntr
y to
clo
su
re. T
he
se
ca
lcu
latio
ns in
clu
de
on
ly c
ase
s c
lose
d w
ith
in t
he
qu
art
er
sp
ecifie
d.
Avera
ge
Age o
f C
ase
s C
losed
Fis
cal Y
ear
Sum
mary
Fis
ca
l Y
ea
r 2
02
0
60
CU
RR
ENT
BO
AR
DQ
1 2
01
8Q
2 2
01
8Q
3 2
01
8Q
4 2
01
8Q
1 2
01
9Q
2 2
01
9Q
3 2
01
9Q
4 2
01
9Q
1 2
02
0Q
2 2
02
0Q
3 2
02
0Q
4 2
02
0Q
1 2
02
1
Au
dio
log
y/S
pe
ech
Pa
tho
log
y9
0.9
%1
00
.0%
80
.0%
33
.3%
10
0.0
%7
1.4
%1
00
.0%
84
.6%
87
.5%
62
.5%
50
.0%
N/A
25
.0%
Co
un
seli
ng
76
.9%
97
.0%
91
.3%
84
.8%
89
.7%
89
.3%
73
.8%
68
.0%
84
.8%
83
.7%
68
.5%
87
.5%
82
.6%
De
nti
stry
65
.4%
89
.2%
84
.0%
93
.3%
90
.3%
95
.7%
86
.9%
71
.8%
64
.7%
52
.4%
76
.8%
97
.1%
61
.4%
Fu
ne
ral
Dir
ect
ing
78
.6%
85
.7%
61
.1%
87
.0%
69
.2%
83
.3%
10
0.0
%7
3.3
%8
0.5
%9
0.3
%6
8.1
%8
8.9
%7
5.8
%
Lon
g T
erm
Ca
re A
dm
inis
tra
tor
80
.0%
50
.0%
25
.0%
29
.0%
64
.3%
36
.4%
42
.6%
64
.3%
64
.4%
41
.9%
19
.6%
44
.7%
50
.0%
Me
dic
ine
91
.6%
93
.8%
93
.7%
94
.6%
93
.3%
92
.4%
83
.9%
93
.8%
88
.6%
85
.2%
86
.8%
87
.3%
80
.3%
Nu
rse
Aid
e6
5.2
%7
8.9
%9
3.1
%7
5.3
%8
5.2
%7
8.2
%8
5.6
%9
5.3
%8
7.2
%7
8.5
%8
5.6
%8
8.0
%6
5.4
%
Nu
rsin
g8
3.4
%8
4.5
%8
1.0
%6
2.3
%7
9.2
%7
2.5
%6
9.9
%7
9.3
%5
9.6
%4
4.4
%5
3.6
%5
9.3
%5
7.7
%
Op
tom
etr
y5
0.0
%6
6.7
%6
2.5
%8
8.9
%8
3.3
%5
0.0
%4
7.8
%1
00
.0%
64
.7%
49
.5%
35
.7%
40
.0%
66
.7%
Ph
arm
acy
83
.1%
87
.1%
91
.4%
94
.0%
90
.3%
92
.6%
83
.4%
95
.8%
64
.7%
95
.8%
92
.7%
89
.6%
88
.4%
Ph
ysi
cal
Th
era
py
90
.0%
10
0.0
%1
00
.0%
25
.0%
46
.7%
45
.5%
32
.7%
54
.5%
54
.8%
78
.6%
50
.0%
10
0.0
%4
8.5
%
Psy
cho
log
y9
2.9
%8
5.2
%1
00
.0%
90
.5%
92
.3%
81
.8%
86
.4%
93
.1%
95
.7%
36
.2%
78
.0%
62
.7%
76
.9%
So
cia
l W
ork
73
.3%
10
0.0
%8
1.8
%6
6.7
%8
4.2
%7
8.3
%5
0.9
%7
0.8
%4
6.7
%4
7.9
%3
7.3
%4
1.9
%1
00
.0%
Ve
teri
na
ry M
ed
icin
e8
6.0
%5
1.2
%7
4.3
%5
3.8
%6
4.5
%7
3.8
%6
7.1
%4
4.6
%6
4.6
%9
3.8
%5
1.0
%5
6.1
%3
1.8
%
Ag
en
cy T
ota
l8
2.2
%8
6.7
%8
7.6
%8
0.6
%8
0.6
%8
0.6
%8
0.6
%8
0.6
%8
0.6
%7
2.9
%7
4.3
%7
5.8
%7
0.1
%
Cases C
losed in L
ess t
han O
ne Y
ear
Qu
art
erly S
um
ma
ryQ
ua
rte
r 1
-F
isca
l Y
ea
r 2
02
1
Per
cen
t o
f C
ases
Clo
sed
Wit
hin
On
e Ye
arP
age
1 o
f 4
Quart
er
1 -
Fis
cal Y
ear
2021
The
per
cen
t o
f ca
ses
clo
sed
in f
ewer
th
an 3
65
day
s sh
ow
s, f
rom
th
e to
tal o
f al
l cas
es c
lose
d d
uri
ng
the
spec
ifie
d p
erio
d, f
rom
en
try
to c
losu
re. T
hes
e ca
lcu
lati
on
s in
clu
de
on
ly c
ases
clo
sed
wit
hin
th
e q
uar
ter
spec
ifie
d.
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
61
Cases C
losed in L
ess t
han O
ne Y
ear
Qu
art
erly S
um
ma
ryQ
ua
rte
r 1
-F
isca
l Y
ea
r 2
02
1
The
per
cen
t o
f ca
ses
clo
sed
in f
ewer
th
an 3
65
day
s sh
ow
s, f
rom
th
e to
tal o
f al
l cas
es c
lose
d d
uri
ng
the
spec
ifie
d p
erio
d, f
rom
en
try
to c
losu
re. T
hes
e ca
lcu
lati
on
s in
clu
de
on
ly c
ases
clo
sed
wit
hin
th
e q
uar
ter
spec
ifie
d.
Per
cen
t o
f C
ases
Clo
sed
Wit
hin
On
e Ye
arP
age
2 o
f 4
Quart
er
1 -
Fis
cal Y
ear
2021
62
BO
AR
DF
Y 2
01
5C
ha
ng
e B
etw
ee
n
FY
16
& F
Y 1
5F
Y 2
01
6C
ha
ng
e B
etw
ee
n
FY
16
& F
Y 1
7F
Y 2
01
7C
ha
ng
e B
etw
ee
n
FY
17
& F
Y 1
8F
Y 2
01
8C
ha
ng
e B
etw
ee
n
FY
18
& F
Y 1
9
FY
20
19
Ch
an
ge
Be
twe
en
FY
19
& F
Y 2
0
FY
20
20
Au
dio
log
y9
6.8
%3
.3%
10
0.0
%-1
0.5
%8
9.5
%-1
0.6
%8
0.0
%9
.3%
88
.2%
-12
.2%
78
.6%
Co
un
seli
ng
76
.6%
-25
.8%
56
.8%
35
.0%
76
.8%
13
.8%
87
.4%
-11
.3%
78
.5%
2.7
%8
0.7
%
De
nti
stry
72
.4%
0.0
%7
2.4
%3
.4%
74
.8%
13
.9%
85
.2%
-6.1
%8
0.3
%-1
1.8
%7
1.8
%
Fu
ne
ral
Dir
ect
ing
95
.7%
-6.0
%9
0.0
%-1
4.4
%7
7.1
%0
.5%
77
.4%
8.6
%8
4.7
%-5
.3%
80
.4%
Lon
g-T
erm
Ca
re A
dm
inis
tra
tor
90
.0%
-6.4
%8
4.2
%-1
9.0
%6
8.3
%-3
8.9
%4
1.7
%-1
6.5
%3
5.8
%1
6.4
%4
2.8
%
Me
dic
ine
90
.8%
-1.7
%8
9.3
%5
.0%
93
.7%
0.1
%9
3.8
%-9
.6%
85
.6%
0.9
%8
6.4
%
Nu
rse
Aid
e9
6.0
%-2
.2%
94
.0%
-9.4
%8
5.1
%-3
.0%
82
.5%
-0.4
%8
2.2
%2
.7%
84
.5%
Nu
rsin
g9
0.3
%-4
.7%
86
.1%
0.7
%8
6.7
%-9
.7%
78
.3%
-0.9
%7
7.6
%-4
0.8
%5
5.1
%
Op
tom
etr
y8
6.7
%4
.9%
90
.9%
-1.4
%8
9.7
%-2
9.4
%6
3.3
%1
.1%
64
.0%
-30
.9%
48
.9%
Ph
arm
acy
88
.0%
4.4
%9
1.9
%-1
5.6
%7
7.6
%1
4.6
%8
9.0
%4
.3%
93
.0%
0.5
%9
3.5
%
Ph
ysi
cal
Th
era
py
90
.0%
3.4
%9
3.0
%-3
3.3
%6
2.1
%2
5.3
%7
7.8
%-1
30
.2%
33
.8%
43
.0%
59
.3%
Psy
cho
log
y9
3.8
%-4
9.5
%4
7.3
%2
1.8
%5
7.6
%6
0.0
%9
2.2
%-8
.2%
85
.2%
-39
.0%
61
.3%
So
cia
l W
ork
85
.0%
-28
.4%
60
.9%
-15
.3%
51
.5%
57
.1%
81
.0%
-16
.4%
69
.6%
-61
.9%
43
.0%
Ve
teri
na
ry M
ed
icin
e1
00
.0%
-37
.6%
62
.4%
16
.7%
72
.8%
-9.2
%6
6.2
%-4
.7%
63
.2%
18
.3%
77
.4%
AG
EN
CY
90
.9%
-1.6
%8
9.5
%-6
.2%
83
.9%
0.7
%8
4.5
%-5
.6%
80
.0%
-6.8
%7
4.9
%
Cases C
losed in L
ess t
han O
ne Y
ear
Fis
cal Y
ear
Sum
mary
Fis
ca
l Y
ea
r 2
02
0
The
per
cen
t o
f ca
ses
clo
sed
in f
ewer
th
an 3
65
day
s sh
ow
s, f
rom
th
e to
tal o
f al
l cas
es c
lose
d d
uri
ng
the
spec
ifie
d p
erio
d, f
rom
en
try
to c
losu
re. T
hes
e ca
lcu
lati
on
s in
clu
de
on
ly c
ases
clo
sed
wit
hin
th
e q
uar
ter
spec
ifie
d.
Per
cen
t o
f C
ases
Clo
sed
Wit
hin
On
e Ye
arP
age
3 o
f 4
Fisc
al Y
ear
20
20
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
63
The
per
cen
t o
f ca
ses
clo
sed
in f
ewer
th
an 3
65
day
s sh
ow
s, f
rom
th
e to
tal o
f al
l cas
es c
lose
d d
uri
ng
the
spec
ifie
d p
erio
d, f
rom
en
try
to c
losu
re. T
hes
e ca
lcu
lati
on
s in
clu
de
on
ly c
ases
clo
sed
wit
hin
th
e q
uar
ter
spec
ifie
d.
Per
cen
t o
f C
ases
Clo
sed
Wit
hin
On
e Ye
arP
age
4 o
f 4
Fisc
al Y
ear
20
20
Cases C
losed in L
ess t
han O
ne Y
ear
Quart
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ea
r 2
02
0
Cases C
losed in L
ess t
han O
ne Y
ear
Fis
ca
l Y
ea
r S
um
ma
ryF
isca
l Y
ea
r 2
02
0
64
CURR
ENT
BOAR
DQ
1 20
18Q
2 20
18Q
3 20
18Q
4 20
18Q
1 20
19Q
2 20
19Q
3 20
19Q
4 20
19Q
1 20
20Q
2 20
20Q
3 20
20Q
4 20
20Q
1 20
21
Audi
olog
y/Sp
eech
Pat
holo
gy51
4247
7049
9150
8552
7253
8451
0652
4954
5855
6555
6957
8034
028
Coun
selin
g16
175
1694
817
654
2273
125
584
3144
835
732
3744
937
588
3889
538
895
3378
914
982
Dent
istry
1460
114
665
1483
514
544
1488
515
018
1514
414
654
1491
114
911
1407
914
491
3161
Fune
ral D
irect
ing
2554
2579
2620
2532
2564
2603
3198
3087
3135
3170
3066
3090
2190
Long
-Ter
m C
are
Adm
inis
trato
rs21
3821
9822
5821
1421
9222
4823
0321
4022
1722
6620
9421
4175
040
Med
icin
e69
092
6923
069
628
7095
969
687
7007
670
573
7281
972
747
7305
473
485
7348
651
407
Nurs
e Ai
de52
653
5216
052
888
5327
652
466
5324
153
241
5375
853
898
5295
652
987
5234
117
1004
Nurs
ing
1701
2516
9465
1713
8517
1964
1722
989
1739
0517
4537
1745
1817
6647
1755
5816
8181
1692
0420
10
Opt
omet
ry19
4918
0518
5919
1319
3319
5418
9519
7020
0820
1519
0519
7038
699
Phar
mac
y37
608
3478
935
995
3696
738
002
3603
436
034
3726
538
388
3556
436
791
3621
014
588
Phys
ical
The
rapy
1255
612
735
1293
913
341
1379
738
001
1261
113
022
1344
713
666
1381
514
143
6016
Psyc
holo
gy53
6854
7055
8256
9054
9755
8358
5259
3957
8759
1660
1960
8911
051
Soci
al W
ork
9089
9326
9468
9671
9350
9810
1011
310
346
1024
310
616
1091
711
041
5390
Vete
rinar
y M
edic
ine
7703
7105
7448
7767
7994
8097
7789
8073
8210
7729
7998
8234
8384
Agen
cy T
otal
4067
5340
3245
4095
5041
8554
4222
1243
2338
4341
2844
0289
4446
8444
1971
4358
0143
2009
4379
50
Curr
ent
Lic
ensure
Count
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 1
of
20
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
ma
ryQ
ua
rte
r 1
-F
isca
l Y
ea
r 2
02
1C
urr
en
t lic
en
se
s b
y b
oa
rd a
nd
occu
pa
tio
n a
s o
f th
e la
st d
ay o
f th
e q
ua
rte
r.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
65
CU
RR
EN
T
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Audio
logis
t524
475
504
512
525
529
508
508
550
558
565
578
533
Continuin
g E
ducation S
ponsor
--
--
--
--
--
15
15
15
School S
peech P
ath
olo
gis
t493
423
432
436
450
454
406
406
446
464
471
476
404
Speech P
ath
olo
gis
t4110
3857
4040
4122
4285
4386
4177
4177
4447
4528
4618
4711
4438
Tota
l5142
4770
4991
5085
5272
5369
5106
5106
5458
5565
5569
5780
5390
Certifie
d S
ubsta
nce A
buse C
ounselo
r1776
1837
1870
1911
1836
1867
1915
1965
1899
1926
1954
1972
1876
Lic
ensed M
arria
ge a
nd F
am
ily T
herapis
t854
864
876
889
874
895
906
930
894
919
935
938
909
Lic
ensed P
rofessio
nal C
ounselo
r4915
5062
5218
5394
5417
5590
5754
5970
6004
6221
6401
6562
6649
Marria
ge &
Fam
ily T
herapis
t R
esid
ent
166
205
225
239
252
282
313
320
344
352
220
224
229
Post G
raduate
Train
ee (
RO
S)
--
--
--
8454
8749
9030
--
--
Qualifie
d M
enta
l H
ealth P
rof-A
dult**
--
-2220
3501
5927
7331
7586
7316
7534
7,7
49
7924
7194
Qualifie
d M
enta
l H
ealth P
rof-C
hild**
--
-1897
3012
5278
6628
6895
6501
6720
6903
7042
5745
Regis
tered P
eer R
ecovery S
pecia
list*
*-
--
86
139
179
212
246
253
282
305
313
295
Regis
tration o
f S
upervis
ion
6220
6660
7095
7445
7706
8076
--
--
--
-
Rehabilitation P
rovid
er
258
260
235
237
239
243
222
226
228
230
188
192
195
Substa
nce A
buse T
reatm
ent Practitioner
--
--
--
--
-9156
4159
--
Substa
nce A
buse C
ounseling A
ssis
tant
203
217
232
252
231
238
251
0241
251
267
280
244
Resid
ent in
Counseling
1609
1654
1691
1748
1765
1791
1832
1841
1892
1953
1994
4181
4179
Substa
nce A
buse T
reatm
ent Practitioner
171
185
208
223
216
231
249
258
265
272
288
307
307
Substa
nce A
buse T
reatm
ent R
esid
ents
34
45
55
55
68
89
10
Substa
nce A
buse T
rain
ee
--
--
--
--
--
--
1958
Train
ee f
or Q
ualifie
d M
enta
l H
ealth P
rof**
--
-185
391
846
1660
2193
2715
3071
3513
3845
4238
Tota
l16175
16948
17654
22731
25584
31448
35732
37449
37588
38895
38895
33789
34028
Audio
logy a
nd
Speech P
ath
olo
gy
Counseling
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ear
202
1C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 2
of
20
Curr
ent
Lic
ensure
Count
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
66
C
UR
REN
T
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Conscio
us/M
oderate
Sedation
232
233
241
227
243
252
256
--
--
--
Cosm
etic P
rocedure C
ertific
ation
39
38
38
39
40
41
40
41
41
39
40
40
41
Deep S
edation/G
eneral A
nesth
esia
54
59
61
51
56
60
62
58
64
67
69
61
65
Denta
l A
ssis
tant II
19
19
22
22
26
26
26
29
32
32
32
35
38
Denta
l Full T
ime F
aculty
13
14
14
14
11
11
11
11
10
10
10
10
9
Denta
l H
ygie
nis
t5889
5932
5975
5894
6010
6053
6092
5941
6028
6068
5603
5805
5985
Denta
l H
ygie
nis
t Faculty
11
12
--
-1
--
--
Denta
l H
ygie
nis
t R
estr
icte
d V
olu
nte
er
11
12
--
-15
13
33
3
Denta
l H
ygie
nis
t Tem
porary P
erm
it-
--
--
--
7-
--
-
Denta
l H
ygie
nis
t V
olu
nte
er R
egis
tration
2-
--
--
--
--
1-
-
Denta
l R
estr
icte
d V
olu
nte
er
15
16
16
19
14
14
15
--
14
15
16
12
Denta
l Teacher
--
--
--
--
--
--
-
Denta
l Tem
porary P
erm
it-
--
--
--
--
--
--
Dentist
7321
7377
7459
7252
7463
7528
7584
7338
7492
7549
7045
7288
7573
Dentist-
Volu
nte
er R
egis
tration
11
04
31
15
248
7-
3-
-
Ente
ral C
onscio
us/M
oderate
Sedation
171
171
173
165
171
172
172
150
149
149
153
134
134
Mobile D
enta
l Facility
16
11
14
15
16
16
10
11
12
810
11
13
Moderate
Sedation
--
--
--
--
255
262
266
238
247
Oral/M
axillo
facia
l S
urgeon R
egis
tration
267
239
254
257
265
268
261
263
270
245
255
259
273
Sedation P
erm
it H
old
er L
ocation
490
494
500
501
517
524
525
464
480
495
513
514
522
Tem
porary C
onscio
us/M
oderate
Sedation
--
--
--
--
--
--
-
Tem
porary R
esid
ent
60
60
62
81
52
52
55
77
58
60
61
77
67
Tota
l14601
14665
14835
14544
14885
15018
15144
14
65
41
49
11
15
00
11
40
79
14
49
11
49
82
Dentistr
y
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 3
of
20
Curr
ent
Lic
ensure
Count
Cu
rren
t C
oun
t of
Lic
en
ses
Qu
art
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ear
202
1C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
67
C
UR
RE
NT
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
020
Bra
nch E
sta
blis
hm
ent
77
76
79
78
79
81
82
79
83
85
86
85
86
Contin
uin
g E
ducatio
n P
rovid
er
16
18
18
19
13
13
14
14
12
12
12
12
9
Court
esy C
ard
99
100
105
104
109
113
119
109
118
122
123
102
109
Cre
mato
ries
113
114
117
116
116
118
116
115
116
118
119
112
116
Em
balm
er
22
32
22
22
22
22
2
Funera
l Directo
r39
39
39
35
36
36
36
36
36
36
31
33
33
Funera
l Esta
blis
hm
ent
430
434
437
431
432
432
431
419
423
422
423
411
413
Funera
l Serv
ice In
tern
195
197
205
191
194
202
216
186
191
195
175
192
209
Funera
l Serv
ice L
icensee
1538
1554
1570
1517
1543
1563
1578
1516
1534
1549
1452
1502
1529
Funera
l Superv
isor
--
--
--
559
567
575
578
585
591
603
Surf
ace T
ransport
& R
em
oval S
erv
ices
45
45
47
39
40
43
45
44
45
51
58
48
52
Tota
l2554
2579
2620
2532
2564
2603
3198
3087
3135
3170
3066
3090
3161
Actin
g A
LF-A
dm
inis
trato
r-In
-Tra
inin
g5
45
43
43
35
67
72
ALF-A
dm
inis
trato
r-In
-Tra
inin
g109
114
106
96
96
99
105
99
104
99
95
94
96
Assis
ted L
ivin
g F
acility
Adm
inis
trato
r613
628
654
628
650
668
683
634
656
671
593
641
660
Assis
ted L
ivin
g F
acility
Pre
cepto
r208
212
226
202
210
218
220
198
209
214
220
192
195
NH
Adm
inis
trato
r-In
-Tra
inin
g77
86
82
78
85
82
79
72
79
75
81
84
81
Nurs
ing H
om
e A
dm
inis
trato
r900
920
943
878
911
938
969
912
936
966
858
912
941
Nurs
ing H
om
e P
recepto
r226
234
242
228
237
239
244
222
228
235
240
211
215
Tota
l2138
2198
2258
2114
2192
2248
2303
2140
2217
2266
2094
2141
2190
Funera
l D
irecto
rs
Long T
erm
Care
Adm
inis
trato
rs
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 4
of
20
Curr
ent
Lic
ensure
Count
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Quart
er
1-
Fis
cal Y
ear
2021
Curr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
68
CU
RR
EN
T
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
020
Assis
tant B
ehavio
r A
naly
st
133
121
131
147
156
171
171
169
160
145
161
170
191
Ath
letic T
rain
er
1550
1445
1490
1589
1690
1723
1699
1692
1678
1596
1631
1673
1735
Behavio
r A
naly
st
893
901
948
997
1055
1109
1174
1220
1238
1276
1385
1434
1515
Chiropracto
r1752
1771
1755
1729
1707
1714
1730
1763
1787
1808
1784
1777
1756
Genetic C
ounselo
r46
83
117
166
188
208
230
258
278
296
316
341
371
Genetic C
ounselo
r-Tem
porary
--
--
56
74
55
69
10
Inte
rns a
nd R
esid
ents
3070
3106
3161
4095
3190
3255
3322
4277
3215
3284
3349
4239
3263
Lic
ensed A
cupunctu
ris
t513
508
518
529
542
548
547
548
544
543
558
567
580
Lic
ensed M
idw
ife
83
72
77
84
84
88
87
87
90
82
88
90
97
Lim
ited R
adio
logic
Technolo
gis
t609
556
576
581
596
615
-562
519
479
498
501
528
Medic
ine &
Surgery
38021
38393
38151
38014
37166
37106
37378
38227
38947
39456
39195
39643
39484
Occupational Therapis
t4063
4133
4184
4176
4116
4123
4226
4422
4529
4617
4620
4618
4642
Occupational Therapy A
ssis
tant
1533
1578
1569
1551
1,5
71576
1588
1633
1707
1762
1738
1712
1698
Oste
opath
y &
Surgery
3352
3420
3472
3473
3470
3458
3533
3681
3834
3917
3937
4001
4061
Physic
ian A
ssis
tant
3612
3564
3699
3841
4005
4083
4143
4202
4224
4163
4342
4517
4717
Podia
try
540
545
544
541
539
530
536
545
553
559
559
559
559
Poly
som
nographic
Technolo
gis
t469
453
475
486
493
504
496
486
476
464
478
484
491
Radio
logic
Technolo
gis
t4192
4017
4143
4279
4432
4535
4479
4413
4363
4176
4318
4431
4604
Radio
logis
t A
ssis
tant
11
11
12
12
12
13
12
12
12
12
12
14
14
Respirato
ry T
herapis
t3898
3786
3859
3961
4018
4075
4016
3961
3927
3743
3871
4026
4133
Restr
icte
d V
olu
nte
er-D
octo
r90
95
97
97
97
88
87
91
91
93
85
83
75
Surgic
al A
ssis
tant
267
276
266
254
248
241
251
256
263
270
257
255
259
Surgic
al Technolo
gis
t371
374
364
334
294
286
285
289
291
292
263
255
238
Medic
ine
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 5
of
20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Quart
er
1-
Fis
cal Y
ear
2021
Curr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
69
C
UR
RE
NT
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Tem
pora
ry L
icenses
--
--
--
--
--
--
-
Univ
ers
ity L
imited L
icense
19
20
20
23
20
21
21
21
16
16
17
17
16
Volu
nte
er
Regis
tration
--
--
--
--
--
-1
3
To
tal
69
08
76
92
30
69
62
87
09
59
68
12
37
00
76
70
01
87
28
19
72
74
77
30
54
73
46
87
54
17
75
04
0A
dvanced C
ert
ifie
d N
urs
e A
ide
63
60
56
55
51
52
51
45
43
44
40
32
29
Nurs
e A
ide
52440
51942
52673
53055
52236
52881
53000
53519
53672
52722
52760
52118
51185
VA
Nurs
e A
ide E
ducation P
rogra
m150
158
159
166
179
185
190
194
183
190
187
191
193
To
tal
52
65
35
21
60
52
88
85
32
76
52
46
65
31
18
53
24
15
37
58
53
89
85
29
56
52
98
75
23
41
51
40
7A
uth
orization to P
rescribe
7013
7138
7303
7417
7642
7925
8080
8245
8487
8624
--
Clin
ical N
urs
e S
pecia
list
439
431
429
425
420
417
418
418
424
419
408
406
406
Lic
ensed M
assage T
hera
pis
t8513
8513
8634
8727
8726
8742
8728
8654
8655
8620
8633
8597
8551
Lic
ensed N
urs
e P
ractitioner
10095
10154
10416
10563
10793
11151
11348
11569
11955
12087
12422
12863
13360
Lic
ensed P
ractical N
urs
e29284
28991
29068
29076
28858
28903
28776
28547
28687
28405
28381
28445
28517
Medic
ation A
ide
6259
6195
6423
6525
6523
6574
6598
6614
6680
6641
6651
6701
6697
Medic
ation A
ide T
rain
ing P
rogra
m272
276
283
284
291
291
297
307
310
311
313
314
322
Regis
tere
d N
urs
e108112
107630
108692
108809
109603
109768
1110132
109998
111283
110287
111210
111710
112981
Restr
icte
d V
olu
nte
er-
LPN
--
--
--
22
11
11
1
Restr
icte
d N
urs
e-N
P-
--
--
-6
77
77
76
Restr
icte
d N
urs
e-P
A-
--
--
-3
55
55
55
Restr
icte
d V
olu
nte
er-
RN
--
--
--
15
18
16
17
17
23
24
VA
Pra
ctical S
chools
of
Nurs
ing
59
59
59
60
58
58
58
58
58
57
56
56
56
VA
Pro
fessio
nal S
chools
of
Nurs
ing
78
78
78
77
75
76
76
76
79
77
77
76
78
Volu
nte
er
Regis
tration
--
--
--
--
--
--
-
To
tal
17
01
25
16
94
65
17
13
85
17
19
64
17
29
89
17
39
05
17
45
37
17
45
18
17
66
47
17
55
58
16
81
81
16
92
04
17
10
04
Medic
ine
Nurs
e A
ide
Nurs
ing
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 6
of
20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ea
r 2
02
1C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
70
C
UR
REN
T
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Opto
metr
ist
117
101
104
104
101
105
96
96
96
97
83
87
87
Opto
metr
ist-
Volu
nte
er R
egis
tration
1-
--
--
--
7-
1-
-
Professio
nal D
esig
nation
272
245
253
257
257
259
255
263
269
270
273
260
260
TPA
Certifie
d O
pto
metr
ist
1559
1459
1502
1552
1575
1590
1544
1611
1636
1648
1548
1623
1663
To
tal
19
49
18
05
18
59
19
13
19
33
19
54
18
95
19
70
20
08
20
15
19
05
19
70
20
10
Busin
ess C
SR
1196
1253
1275
1352
1403
1459
1174
1363
1407
1439
1373
1447
CE C
ourses
99
910
99
99
99
99
9
Hum
ane S
ocie
ty-
--
--
--
--
--
--
Lim
ited U
se P
harm
acy T
echnic
ian
19
16
17
17
17
18
11
11
11
10
11
11
11
Medic
al Equip
ment S
upplier
258
257
220
231
237
240
221
223
229
233
220
228
233
Non-R
esid
ent M
anufactu
rer
-18
116
124
134
144
154
165
175
186
186
196
199
Non-R
esid
ent M
edic
al Equip
ment S
upplier
335
347
260
320
339
343
279
334
246
357
325
345
358
Non R
esid
ent O
uts
ourcin
g f
acility
26
27
29
33
32
33
33
30
28
28
28
31
32
Non R
esid
ent Pharm
acy
732
735
757
770
767
778
778
778
781
785
796
808
827
Non-R
esid
ent W
hole
sale
Dis
trib
uto
r749
747
631
660
673
685
620
648
662
670
611
625
629
Non R
estr
icte
d M
anufactu
rer
29
30
28
28
28
31
28
29
31
31
31
31
32
Non-R
esid
ent Third P
arty
Logis
tics P
rov.
--
--
--
-54
97
118
129
140
146
Non R
esid
ent W
arehouser
--
--
--
-12
28
35
33
58
69
Outs
ourcin
g F
acility
--
--
--
--
--
--
-
Perm
itte
d P
hysic
ian
12
11
12
--
--
--
-
Pharm
acis
t14714
14221
14518
14715
15153
15382
14949
15177
15615
14985
15360
15561
15916
Pharm
aceutical Processor P
erm
it-
--
--
--
--
-1
34
Pharm
acis
t-V
olu
nte
er R
egis
tration
--
-1
--
-2
--
--
-
Pharm
acy
1857
1854
1850
1822
1813
1825
1817
1801
1799
1788
1787
1771
1772
Pharm
acy Inte
rn
1848
1613
1772
1865
1731
1916
1689
1769
1696
1448
1577
1649
1578
Pharm
acy T
echnic
ian
14552
12536
13328
13773
14213
14611
12855
13377
13888
11932
12819
13162
13699
Op
tom
etr
y
Ph
arm
acy
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 7
of
20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ear
202
1C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
71
C
UR
REN
T
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Pharm
acy T
echnic
ian T
rain
ing P
rogra
m140
142
147
143
135
139
139
141
139
138
135
130
125
Physic
ian S
elling C
ontr
olle
d S
ubsta
nces
727
611
656
708
748
795
619
642
668
567
607
626
662
Physic
ian S
elling D
rugs L
ocation
175
128
145
157
166
168
168
173
175
147
166
174
172
Pilo
t Pro
gra
ms
10
911
10
17
17
18
20
23
24
22
22
22
Regis
tere
d P
hysic
ian f
or
CB
D/T
HC
-A O
il-
--
-146
215
247
280
347
398
340
401
528
Repackagin
g T
rain
ing P
rogra
m2
22
22
12
22
22
22
Restr
icte
d M
anufa
ctu
rer
66
66
57
55
54
55
48
48
48
48
44
44
44
Third P
art
y L
ogis
tics P
rovid
er
--
45
56
55
55
66
6
Ware
houser
47
47
83
86
98
102
106
107
109
111
109
112
111
Whole
sale
Dis
trib
uto
r116
119
79
79
81
82
65
65
70
70
64
65
66
To
tal
37
60
83
47
89
35
99
53
69
67
38
00
13
90
56
36
03
43
72
65
38
38
83
55
64
36
79
13
62
10
38
69
9D
irect A
ccess C
ert
ific
ation
1178
1184
1194
1206
1216
1231
1242
1257
1264
1269
1273
1298
1308
Physic
al Thera
pis
t8032
8144
8310
8609
8925
9074
7945
8240
8543
8706
8824
9094
9380
Physic
al Thera
pis
t A
ssis
tant
3346
3407
3435
3526
3656
3733
3424
3525
3640
3691
3718
3751
3900
To
tal
12
55
61
27
35
12
93
91
33
41
13
79
71
40
38
12
61
11
30
22
13
44
71
36
66
13
81
51
41
43
14
58
8A
pplie
d P
sycholo
gis
t32
32
32
32
28
29
29
29
26
26
27
28
28
Clin
ical Psycholo
gis
t3416
3477
3550
3617
3541
3591
3672
3739
3660
3747
3820
3885
3907
Resid
ent in
School Psycholo
gy
--
--
--
-8
88
910
10
Resid
ent In
Tra
inin
g872
876
892
890
859
872
872
865
865
866
867
859
795
School Psycholo
gis
t104
104
104
105
99
99
99
100
94
95
95
96
93
School Psycholo
gis
t-Lim
ited
527
554
566
606
556
569
593
603
563
602
626
634
615
Sex O
ffender
Tre
atm
ent Pro
vid
er
417
427
438
440
414
423
432
438
411
418
431
437
429
SO
TP T
rain
ee
--
--
--
-157
160
154
144
140
139
To
tal
53
68
54
70
55
82
56
90
54
97
55
83
58
52
59
39
57
87
59
16
60
19
60
89
60
16
Pharm
acy
Physic
al Thera
py
Psycholo
gy
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 8
of
20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ear
202
1C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
72
C
UR
RE
NT
BO
AR
DO
ccupation
Q1 2
018
Q2 2
018
Q3 2
018
Q4 2
018
Q1 2
019
Q2 2
019
Q3 2
019
Q4 2
019
Q1 2
020
Q2 2
020
Q3 2
020
Q4 2
020
Q1 2
021
Associa
te S
ocia
l W
ork
er
11
11
11
11
11
11
1
Lic
ensed B
accala
ure
ate
Socia
l W
ork
er
--
--
--
--
13
16
20
21
22
Lic
ensed C
linic
al S
ocia
l W
ork
er
6514
6680
6843
6985
6806
6951
7121
7285
7134
7302
7457
7589
7501
Lic
ensed M
aste
r's S
ocia
l W
ork
er
--
--
--
--
756
795
835
877
843
Lic
ensed S
ocia
l W
ork
er
684
727
763
795
715
764
816
869
--
--
-
Lic
ensed S
ocia
l W
ork
er
Superv
isio
n6
64
46
66
66
79
88
Regis
tere
d S
ocia
l W
ork
er
11
11
11
12
10
10
10
10
99
99
8
Regis
tration o
f S
uperv
isio
n1872
1900
1845
1873
1812
2078
2159
2175
2324
2486
2586
2536
2668
Tota
l90
8993
2694
6896
7193
5098
1010
113
1034
610
243
1061
610
917
1104
111
051
Equin
e D
enta
l Technic
ian
26
25
25
25
26
26
24
24
24
21
23
24
24
Vete
rinarian
4365
4029
4177
4369
4435
4469
4248
4430
4507
4234
4370
4532
4617
Vete
rinary
Esta
blis
hm
ent*
**1122
1042
1125
1134
1134
1156
1151
1157
1162
1111
1165
1170
1180
Vete
rinary
Faculty**
--
--
58
63
69
77
91
77
81
85
93
Vete
rinary
Inte
rn/R
esid
ent*
*-
--
-45
47
46
58
63
64
66
81
57
Vete
rinary
Technic
ian
2190
2009
2121
2239
2296
2336
2251
2327
2363
2222
2293
2342
2413
Tota
l7703
7105
7448
7767
7994
8097
7789
8073
8210
7729
7998
8234
8384
Agency T
ota
l406753
403245
409550
418554
422212
434128
434098
440289
444684
441971
435784
433940
437950
Socia
l W
ork
Vete
rinary
Medic
ine
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 9
of
20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ear
202
1C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
73
Fis
cal Y
ear
2021
-Q
uart
er
1P
age 1
0 o
f 20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Qu
art
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ear
202
1C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
74
BO
AR
DO
ccupatio
nFY
2016
Change B
etw
een
FY
17 a
nd F
Y16
FY
2017
Change B
etw
een
FY
18 a
nd F
Y17
FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Audio
logis
t507
-0.8
%503
1.8
%512
-0.8
%508
12.1
%578
Continuin
g E
ducation S
ponsor
--
--
--
--
15
School S
peech P
ath
olo
gis
t484
-1.0
%479
-9.0
%436
-7.4
%406
14.7
%476
Speech P
ath
olo
gis
t3796
-4.7
%3974
3.7
%4122
1.3
%4177
11.3
%4711
Tota
l4802
3.5
%4971
230.0
%5085
0.4
%5106
11.7
%5780
Certifie
d S
ubsta
nce A
buse C
ounselo
r1734
2.9
%1784
-100.0
%1911
2.7
%1965
0.4
%1972
Lic
ensed M
arria
ge a
nd F
am
ily T
herapis
t870
1.7
%885
-100.0
%889
4.4
%930
0.9
%938
Lic
ensed P
rofessio
nal C
ounselo
r4567
8.0
%4932
9.4
%5394
9.6
%5970
9.0
%6562
Marria
ge &
Fam
ily T
herapis
t R
esid
ent
--
148
61.5
%239
25.3
%320
-42.9
%224
Post G
raduate
Train
ee (
RO
S)
--
5831
27.7
%7445
14.9
%8749
--
Qualifie
d M
enta
l H
ealth P
rof-A
dult**
--
--
2220
70.7
%7586
4.3
%7924
Qualifie
d M
enta
l H
ealth P
rof-C
hild**
--
--
1897
72.5
%6895
2.1
%7042
Regis
tered P
eer R
ecovery S
pecia
list*
*-
--
-86
65.0
%246
21.4
%313
Regis
tration o
f S
upervis
ion
--
--
--
--
-
Rehabilitation P
rovid
er
266
-5.3
%252
-6.0
%237
-4.9
%226
-17.7
%192
Substa
nce A
buse T
reatm
ent Practitioner
--
--
--
--
307
Substa
nce A
buse C
ounseling A
ssis
tant
192
13.5
%218
15.6
%252
--
-280
Substa
nce A
buse T
rain
ee
--
1563
11.8
%1748
5.1
%1841
56.0
%4181
Substa
nce A
buse T
reatm
ent Practitioner
179
-1.1
%177
26.0
%223
13.6
%258
16.0
%307
Substa
nce A
buse T
reatm
ent R
esid
ents
--
1400.0
%5
0.0
%5
44.4
%9
Train
ee f
or Q
ualifie
d M
enta
l H
ealth P
rof**
--
--
185
91.6
%2193
43.0
%3845
Tota
l7808
102.2
%15791
43.9
%22731
38.9
%37184
-9.1
%34096
Audio
logy &
S
peech P
atholo
gy
Counseling
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
nF
isca
l Y
ear
202
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
Fis
cal Y
ear
2020
Page 1
1 o
f 20
Curr
ent
Lic
ensure
Count
75
BO
AR
DO
ccupation
FY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Conscio
us/M
odera
te S
edation
212
5.7
%224
1.3
%227
--
--
Cosm
etic P
rocedure
Cert
ific
ation
36
2.8
%37
5.4
%39
4.9
%41
-2.5
%40
Deep S
edation/G
enera
l A
nesth
esia
51
-2.0
%50
2.0
%51
12.1
%58
4.9
%61
Denta
l A
ssis
tant II
11
45.5
%16
37.5
%22
24.1
%29
17.1
%35
Denta
l Full
Tim
e F
aculty
16
-18.8
%13
7.7
%14
-27.3
%11
-10.0
%10
Denta
l H
ygie
nis
t5719
1.2
%5789
1.8
%5894
0.8
%5941
-2.3
%5805
Denta
l H
ygie
nis
t Faculty
1100.0
%2
0.0
%2
-100.0
%1
--
Denta
l H
ygie
nis
t R
estr
icte
d V
olu
nte
er
10.0
%1
100.0
%2
86.7
%15
-400.0
%3
Denta
l H
ygie
nis
t V
olu
nte
er
Regis
tration
10.0
%1
-100.0
%-
-7
--
Denta
l H
ygie
nis
t Tem
pora
ry P
erm
it-
--
--
--
--
Denta
l R
estr
icte
d V
olu
nte
er
20
-10.0
%18
5.6
%19
--
-16
Denta
l Teacher
--
--
--
--
-
Denta
l Tem
pora
ry P
erm
it-
--
--
--
--
Dentist
7147
0.3
%7171
1.1
%7252
1.2
%7338
-0.7
%7288
Dentist-
Volu
nte
er
Regis
tration
728.6
%9
-66.7
%3
98.8
%248
--
Ente
ral C
onscio
us/M
odera
te S
edation
166
1.8
%169
-2.4
%165
-10.0
%150
-11.9
%134
Mobile
Denta
l Facility
14
7.1
%15
0.0
%15
-36.4
%11
0.0
%11
Modera
te S
edation
--
--
--
--
238
Ora
l/M
axillofa
cia
l S
urg
eon R
egis
tration
256
1.2
%259
-0.8
%257
2.3
%263
-1.5
%259
Sedation P
erm
it H
old
er
Location
444
7.7
%478
4.8
%501
-8.0
%464
9.7
%514
Tem
pora
ry C
onscio
us/M
odera
te S
edation
--
--
--
--
-
Tem
pora
ry R
esid
ent
82
4.9
%86
-5.8
%81
-5.2
%77
0.0
%77
To
tal
14
18
41
.1%
14
33
81
.4%
14
54
40
.8%
14
65
4-1
.1%
14
49
1
De
nti
stry
Fis
cal Y
ear
2020
Page 1
2 o
f 20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
76
BO
AR
DO
ccupation
FY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Bra
nch E
sta
blis
hm
ent
67
13.4
%76
2.6
%78
1.3
%79
7.1
%85
Continuin
g E
ducation P
rovid
er
26
-11.5
%23
-17.4
%19
-35.7
%14
-16.7
%12
Court
esy C
ard
82
7.3
%88
18.2
%104
4.6
%109
-6.9
%102
Cre
mato
ries
108
4.6
%113
2.7
%116
-0.9
%115
-2.7
%112
Em
balm
er
20.0
%2
0.0
%2
0.0
%2
0.0
%2
Funera
l D
irecto
r42
-7.1
%39
-10.3
%35
2.8
%36
-9.1
%33
Funera
l Esta
blis
hm
ent
436
-1.4
%430
0.2
%43
89.7
%419
-1.9
%411
Funera
l S
erv
ice Inte
rn176
4.5
%184
3.8
%191
-2.7
%186
3.1
%192
Funera
l S
erv
ice L
icensee
1516
-0.1
%1515
0.1
%1517
-0.1
%1516
-0.9
%1502
Funera
l S
uperv
isor
--
--
--
567
4.1
%591
Surf
ace T
ransport
& R
em
oval S
erv
ices
42
2.4
%43
-9.3
%39
11.4
%44
8.3
%48
To
tal
24
97
0.6
%2
51
30
.8%
25
32
18
.0%
30
87
0.1
%3
09
0A
cting A
LF-A
dm
inis
trato
r-In
-Tra
inin
g-
-4
0.0
%4
-33.3
%3
57.1
%7
ALF-A
dm
inis
trato
r-In
-Tra
inin
g115
-8.7
%105
-8.6
%96
3.0
%99
-5.3
%94
Assis
ted L
ivin
g F
acility
Adm
inis
trato
r602
-1.7
%592
6.1
%628
0.9
%634
1.1
%641
Assis
ted L
ivin
g F
acility
Pre
cepto
r198
-0.5
%197
2.5
%202
-2.0
%198
-3.1
%192
NH
Adm
inis
trato
r-in
-Tra
inin
g81
-8.6
%74
5.4
%78
-8.3
%72
14.3
%84
Nurs
ing H
om
e A
dm
inis
trato
r864
1.3
%875
0.3
%878
3.7
%912
0.0
%912
Nurs
ing H
om
e P
recepto
r227
-4.0
%218
4.6
%228
-2.7
%222
-5.2
%211
To
tal
20
87
-1.1
%2
06
52
.4%
21
14
1.2
%2
14
00
.0%
21
41
Fu
ne
ral D
ire
cti
ng
Lo
ng
-Te
rm C
are
Ad
min
istr
ato
rs
Fis
cal Y
ear
2020
Page 1
3 o
f 20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
77
BO
AR
DO
ccupatio
nFY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Assis
tant B
ehavio
r A
naly
st
129
8.5
%140
5.0
%147
13.0
%169
0.6
%170
Ath
letic T
rain
er
1445
7.3
%1550
2.5
%1589
6.1
%1692
-1.1
%1673
Behavio
r A
naly
st
706
24.5
%879
13.4
%997
18.3
%1220
14.9
%1434
Chiropracto
r1721
0.5
%1729
0.0
%1729
1.9
%1763
0.8
%1777
Genetic C
ounsele
r-
--
-166
35.7
%258
24.3
%341
Genetic C
ounsele
r-Tem
porary
--
--
--
4-
9
Inte
rns a
nd R
esid
ents
4070
1.6
%4137
-1.0
%4095
4.3
%4277
-0.9
%4239
Lic
ensed A
cupunctu
ris
t497
3.2
%513
3.1
%529
3.5
%548
3.4
%567
Lic
ensed M
idw
ife
85
0.0
%85
-1.2
%84
3.4
%87
3.3
%90
Lim
ited R
adio
logic
Technolo
gis
t627
1.8
%638
-8.9
%581
-3.4
%562
-12.2
%501
Medic
ine &
Surgery
37115
0.7
%37357
1.8
%38014
0.6
%38227
3.6
%39643
Occupational Therapis
t3822
3.7
%3963
5.4
%4176
5.6
%4422
4.2
%4618
Occupational Therapy A
ssis
tant
1312
10.1
%1444
7.4
%1551
5.0
%1633
4.6
%1712
Oste
opath
y &
Surgery
3016
6.6
%3214
8.1
%3473
5.7
%3681
8.0
%4001
Physic
ian A
ssis
tant
3291
8.8
%3582
7.2
%3841
8.6
%4202
7.0
%4517
Podia
try
521
1.2
%527
2.7
%541
0.7
%545
2.5
%559
Poly
som
nographic
Technolo
gis
t394
20.1
%473
2.7
%486
0.0
%486
-0.4
%484
Radio
logic
Technolo
gis
t4084
5.1
%4292
-0.3
%4279
3.0
%4413
0.4
%4431
Radio
logis
t A
ssis
tant
12
-16.7
%10
20.0
%12
0.0
%12
14.3
%14
Respirato
ry T
herapis
t3846
2.4
%3937
0.6
%3961
0.0
%3961
1.6
%4026
Restr
icte
d V
olu
nte
er-D
octo
r79
13.9
%90
7.8
%97
-6.6
%91
-9.6
%83
Surgic
al A
ssis
tant
237
10.5
%262
-3.1
%254
0.8
%256
-0.4
%255
Surgic
al Technolo
gis
t421
-13.1
%366
-8.7
%334
-15.6
%289
-13.3
%255
Tem
porary L
icenses
--
--
--
--
-
Univ
ersity L
imited L
icense
16
12.5
%18
27.8
%23
-10%
21
-24%
17
Volu
nte
er R
egis
tration
1-100.0
%-
--
--
-1
To
ta
l6
74
47
2.6
%6
92
06
2.5
%7
09
59
3%
72
81
93
%7
54
38
Me
dic
ine
Fis
cal Y
ear
2020
Page 1
4 o
f 20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
78
BO
AR
DO
ccupation
FY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Advanced C
ert
ifie
d N
urs
e A
ide
70
-94.3
%4
1275.0
%55
-22.2
%45
-40.6
%32
Nurs
e A
ide
54266
-2.5
%52921
0.3
%53055
0.9
%53519
-2.7
%52118
VA
Nurs
e A
ide E
ducation P
rogra
m141
0.0
%141
17.7
%166
14.4
%194
-1.6
%191
To
tal
54
47
7-2
.6%
53
06
60
.4%
53
27
60
.9%
53
75
8-2
.7%
52
34
1A
uth
orization to P
rescribe
5891
14.5
%6748
9.9
%7417
10.0
%8245
--
Clin
ical N
urs
e S
pecia
list
438
0.7
%441
-3.6
%425
-1.7
%418
-3.0
%406
Lic
ensed M
assage T
hera
pis
t7978
4.9
%8370
4.3
%8727
-0.8
%8654
-0.7
%8597
Lic
ensed N
urs
e P
ractitioner
8860
10.2
%9765
8.2
%10563
8.7
%11569
10.1
%12863
Lic
ensed P
ractical N
urs
e29763
-1.6
%29274
-0.7
%29076
-1.9
%28547
-0.4
%28445
Medic
ation A
ide
6009
2.8
%6176
5.7
%6525
1.3
%6614
1.3
%6701
Medic
ation A
ide T
rain
ing P
rogra
m248
7.3
%266
6.8
%284
7.5
%307
2.2
%314
Regis
tere
d N
urs
e104873
1.8
%106775
1.9
%108809
1.1
%109998
1.5
%111710
Restr
icte
d V
olu
nte
er-
LPN
--
--
--
2-1
00.0
%1
Restr
icte
d N
urs
e-N
P-
--
--
-7
0.0
%7
Restr
icte
d N
urs
e-P
A-
--
--
-5
0.0
%5
Restr
icte
d V
olu
nte
er-
RN
--
--
--
18
21.7
%23
VA
Pra
ctical S
chools
of
Nurs
ing
59
1.7
%60
0.0
%60
-3.4
%58
-3.6
%56
VA
Pro
fessio
nal S
chools
of
Nurs
ing
80
-2.5
%78
-1.3
%77
-1.3
%76
0.0
%76
Volu
nte
er
Regis
tration
--
--
1-
--
-
To
tal
16
41
99
2.3
%1
67
95
32
.4%
17
19
64
1.5
%1
74
51
8-3
.1%
16
92
04
Nurs
e A
ide
Nurs
ing
Fis
cal Y
ear
2020
Page 1
5 o
f 20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
79
BO
AR
DO
ccupation
FY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Opto
metr
ist
124
-5.6
%117
-11.1
%104
-8.3
%96
-10.3
%87
Opto
metr
ist-
Volu
nte
er
Regis
tration
--
--
--
--
1
Pro
fessio
nal D
esig
nation
256
3.9
%266
-3.4
%257
2.3
%263
3.7
%273
TPA
Cert
ifie
d O
pto
metr
ist
1534
0.3
%1538
0.9
%1552
3.7
%1611
-4.1
%1548
To
tal
19
14
0.4
%1
92
1-0
.4%
19
13
2.9
%1
97
0-3
.2%
19
09
Busin
ess C
SR
1125
2.9
%1158
16.8
%1352
0.8
%1363
4.7
%1430
CE C
ours
es
90.0
%9
11.1
%10
-11.1
%9
0.0
%9
Hum
ane S
ocie
ty-
--
--
--
--
Lim
ited U
se P
harm
acy T
echnic
ian
20
-10.0
%18
-5.6
%17
-54.5
%11
0.0
%11
Medic
al Equip
ment S
upplie
r618
-57.8
%261
-11.5
%231
-3.6
%223
2.2
%228
Non-R
esid
ent M
anufa
ctu
rer
--
--
124
24.8
%165
15.8
%196
Non-R
esid
ent M
edic
al Equip
ment S
upplie
r-
-320
0.0
%320
4.2
%334
3.2
%345
Non-R
esid
ent O
uts
ourc
ing f
acility
10
120.0
%22
50.0
%33
-10.0
%30
3.2
%31
Non-R
esid
ent Pharm
acy
690
3.5
%714
7.8
%770
1.0
%778
3.7
%808
Non-r
esid
ent W
hole
sale
Dis
trib
uto
r759
-2.0
%744
-11.3
%660
-1.9
%648
-3.7
%625
Non R
estr
icte
d M
anufa
ctu
rer
31
-3.2
%30
-6.7
%28
3.4
%29
6.5
%31
Non-R
esid
ent Third P
art
y L
ogis
tics P
rov.
--
--
--
54
61.4
%140
Non R
esid
ent W
are
houser
--
--
--
12
79.3
%58
Outs
ourc
ing F
acility
1-
--
--
--
-
Opto
metr
y
Pharm
acy
Fis
cal Y
ear
2020
Page 1
6 o
f 20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
80
BO
AR
DO
ccupation
FY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Perm
itte
d P
hysic
ian
3-6
6.7
%1
0.0
%1
--
--
Pharm
acis
t13813
3.2
%14258
3.2
%14715
3.0
%15177
2.5
%15561
Pharm
acis
t-V
olu
nte
er
Regis
tration
--
--
150.0
%2
--
Pharm
acy
1854
-0.3
%1849
-1.5
%1822
-1.2
%1801
-1.7
%1771
Pharm
acy Inte
rn2058
-6.3
%1929
-3.3
%1865
-5.4
%1769
-7.3
%1649
Pharm
acy T
echnic
ian
13719
1.4
%13913
-1.0
%13773
-3.0
%13377
-1.6
%13162
Pharm
acy T
echnic
ian T
rain
ing P
rogra
m120
15.0
%138
3.6
%143
-1.4
%141
-8.5
%130
Physic
ian S
elling C
ontr
olle
d S
ubsta
nces
666
1.2
%674
5.0
%708
-10.3
%642
-2.6
%626
Physic
ian S
elling D
rugs L
ocation
222
-24.3
%168
-6.5
%157
9.2
%173
0.6
%174
Pilo
t Pro
gra
ms
18
-50.0
%9
11.1
%10
50.0
%20
9.1
%22
Regis
tere
d P
hysic
ian f
or
CB
D/T
HC
-A O
il**
--
--
--
280
30.2
%401
Repackagin
g T
rain
ing P
rogra
m-
-2
0.0
%2
0.0
%2
0.0
%2
Restr
icte
d M
anufa
ctu
rer
69
-4.3
%66
-16.7
%55
-14.6
%48
-9.1
%44
Third P
art
y L
ogis
tics P
rovid
er
--
--
50.0
%5
16.7
%6
Ware
houser
47
-4.3
%45
91.1
%86
19.6
%107
4.5
%112
Whole
sale
Dis
trib
uto
r120
-5.8
%113
-30.1
%79
-21.5
%65
0.0
%65
To
tal
35
97
21
.3%
36
44
11
.4%
36
96
70
.8%
37
26
51
.0%
37
64
0
Pharm
acy
Fis
cal Y
ear
2020
Page 1
7 o
f 20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
81
BO
AR
DO
ccupation
FY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Direct A
ccess C
ertific
ation
567
105.5
%1165
3.5
%1206
4.1
%1257
3.2
%1298
Physic
al Therapis
t7957
-3.2
%7706
11.7
%8609
-4.5
%8240
9.4
%9094
Physic
al Therapis
t A
ssis
tant
3178
0.9
%3207
9.9
%3526
0.0
%3525
6.0
%3751
To
tal
11
70
23
.2%
12
07
81
0.5
%1
33
41
-2.4
%1
30
22
7.9
%1
41
43
Applied P
sycholo
gis
t32
3.1
%33
-3.0
%32
-10.3
%29
-3.6
%28
Clinic
al Psycholo
gis
t3281
5.2
%3452
4.8
%3617
3.3
%3739
3.8
%3885
Resid
ent In
School Psycholo
gy
--
--
--
820.0
%10
Resid
ent In
Train
ing
--
761
17.0
%890
-2.9
%865
-0.7
%859
School Psycholo
gis
t102
2.9
%105
0.0
%105
-5.0
%100
-4.2
%96
School Psycholo
gis
t-Lim
ited
520
6.2
%552
9.8
%606
-0.5
%603
4.9
%634
Sex O
ffender T
reatm
ent Provid
er
425
1.6
%432
1.9
%440
-0.5
%438
-0.2
%437
SO
TP T
rain
ee
--
--
--
157
-12.1
%140
To
tal
43
60
18
.3%
53
35
6.2
%5
69
04
.2%
59
39
2.5
%6
08
9A
ssocia
te S
ocia
l W
orker
1100.0
%2
0.0
%2
-100.0
%1
0.0
%1
Lic
ensed B
accala
ureate
Socia
l W
orker
--
--
--
--
21
Lic
ensed C
linic
al S
ocia
l W
orker
6358
7.2
%6817
2.5
%6985
4.1
%7285
4.0
%7589
Lic
ensed M
aste
rs S
ocia
l W
orker
--
--
--
--
877
Lic
ensed S
ocia
l W
orker
686
24.2
%852
-6.7
%795
8.5
%869
--
Lic
ensed S
ocia
l W
orker S
upervis
ion
--
7-42.9
%4
33.3
%6
25.0
%8
Regis
tered S
ocia
l W
orker
12
8.3
%13
-7.7
%12
-20.0
%10
-11.1
%9
Regis
tration o
f S
upervis
ion
12
15466.7
%1868
0.3
%1873
13.9
%2175
14.2
%2536
To
tal
70
57
35
.5%
95
59
1.2
%9
67
16
.5%
10
34
66
.3%
11
04
1
Physic
al Thera
py
Psycholo
gy
Socia
l W
ork
Fis
cal Y
ear
2020
Page 1
8of
20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1 -
June 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
82
BO
AR
DO
ccupation
FY
2016
Change B
etw
een
FY
17 a
nd F
Y 1
6FY
2017
Change B
etw
een
FY
18 a
nd F
Y 1
7FY
2018
Change B
etw
een
FY
19 a
nd F
Y 1
8FY
2019
Change B
etw
een
FY
20 a
nd F
Y 1
9FY
2020
Equin
e D
enta
l Technic
ian
23
8.7
%25
0.0
%25
-4.2
%24
0.0
%24
Full
Serv
ice V
ete
rinary
Facility
772
0.1
%773
-0.1
%772
--
--
Restr
icte
d V
ete
rinary
Facility
332
3.0
%342
5.8
%362
--
--
Vete
rinary
Esta
blis
hm
ent
--
--
--
1157
1.1
%1170
Vete
rinary
Faculty
--
--
--
77
9.4
%85
Vete
rinary
Inte
rn/R
esid
ent
--
--
--
58
28.4
%81
Vete
rinarian
4217
2.3
%4312
1.3
%4369
1.4
%4430
2.3
%4532
Vete
rinary
Technic
ian
2032
5.1
%2135
4.9
%2239
3.8
%2327
0.6
%2342
To
tal
73
76
2.8
%7
58
72
.3%
77
67
3.8
%8
07
32
.0%
82
34
Ag
en
cy T
ota
l3
85
88
24
.4%
40
28
24
3.9
%4
18
55
44
.9%
44
02
89
-1.1
%4
35
67
7
Vete
rinary
Medic
ine
Fis
cal Y
ear
2020
Page 1
9of
20
Curr
ent
Lic
ensure
Count
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupatio
n a
s o
f th
e la
st day o
f th
e q
uart
er.
** N
ew
Occupatio
n
***
Vete
rin
ary
Esta
blis
hm
ents
are
now
gro
uped t
ogeth
er,
as t
he b
oard
work
s o
n d
esig
natin
g e
xis
tin
g e
sta
blis
hm
ents
as "
Am
bula
tory
" or
"Sta
tio
nary
", in
ste
ad o
f "F
ull
Serv
ice"
or
"Restr
icte
d S
erv
ice".
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
83
Fis
cal Y
ear
2020
Page 2
0 o
f 20
Curr
ent
Lic
ensure
Count
38
58
82
40
28
24
41
85
54
44
02
89
43
56
77
35
00
00
36
00
00
37
00
00
38
00
00
39
00
00
40
00
00
41
00
00
42
00
00
43
00
00
44
00
00
45
00
00
FY
201
6F
Y 2
01
7F
Y 2
01
8F
Y 2
01
9F
Y 2
02
0
Curr
ent
Count
of
Lic
enses
Fis
ca
l Y
ea
r B
rea
kd
ow
n
Fis
ca
l Y
ea
r 2
02
0C
urr
ent
licenses b
y b
oard
and o
ccupation a
s o
f th
e last day o
f th
e q
uart
er.
84
CU
RR
ENT
BO
AR
DQ
1 2
01
8Q
2 2
01
8Q
3 2
01
8Q
4 2
01
8Q
1 2
01
9Q
2 2
01
9Q
3 2
01
9Q
4 2
01
9Q
1 2
02
0Q
2 2
02
0Q
3 2
02
0Q
4 2
02
0Q
1 2
02
1
Au
dio
log
y/S
pe
ech
Pa
tho
log
y1
00
.0%
90
.0%
28
.6%
57
.1%
92
.9%
10
0.0
%8
9.8
%1
00
.0%
85
.7%
10
0.0
%8
9.4
%8
9.0
%8
8.2
%
Co
un
seli
ng
92
.0%
85
.9%
87
.7%
98
.3%
92
.7%
93
.5%
91
.6%
90
.0%
89
.9%
95
.7%
96
.2%
93
.3%
87
.2%
De
nti
stry
96
.8%
97
.4%
72
.2%
93
.2%
81
.8%
92
.6%
N/A
80
.0%
71
.9%
10
0.0
%7
9.5
%9
2.3
%9
7.5
%
Fun
era
l Dir
ect
ing
10
0.0
%N
/AN
/A1
00
.0%
10
0.0
%1
00
.0%
10
0.0
%1
00
.0%
N/A
85
.7%
N/A
83
.3%
10
0.0
%
Lon
g-T
erm
Ca
re A
dm
insi
tra
tors
10
0.0
%1
00
.0%
10
0.0
%1
00
.0%
10
0.0
%1
00
.0%
94
.4%
10
0.0
%1
00
.0%
10
0.0
%1
00
.0%
10
0.0
%1
00
.0%
Me
dic
ine
88
.4%
88
.2%
89
.4%
83
.4%
90
.5%
84
.1%
90
.5%
85
.5%
88
.1%
95
.4%
93
.2%
92
.6%
85
.7%
Nu
rse
Aid
e1
00
.0%
89
.5%
88
.2%
98
.3%
98
.3%
92
.6%
97
.2%
94
.2%
95
.1%
98
.8%
75
.3%
10
0.0
%9
6.7
%
Nu
rsin
g8
3.2
%8
9.1
%9
1.0
%8
7.3
%8
6.4
%9
0.1
%9
1.5
%8
9.7
%7
7.8
%7
8.4
%8
4.5
%8
7.0
%8
9.0
%
Op
tom
etr
y1
00
.0%
N/A
10
0.0
%1
00
.0%
10
0.0
%1
00
.0%
N/A
N/A
10
0.0
%1
4.3
%1
00
.0%
10
0.0
%1
00
.0%
Ph
arm
acy
97
.2%
93
.2%
10
0.0
%9
9.5
%9
3.0
%9
4.6
%1
00
.0%
97
.5%
94
.4%
98
.8%
88
.9%
97
.6%
99
.3%
Ph
ysi
cal T
he
rap
y9
7.3
%1
00
.0%
86
.8%
10
0.0
%9
7.2
%9
4.3
%N
/A1
00
.0%
10
0.0
%9
7.7
%9
7.4
%8
9.6
%1
00
.0%
Psy
cho
log
y9
8.1
%9
1.2
%9
2.0
%8
9.6
%8
7.8
%9
3.6
%8
8.9
%1
00
.0%
10
0.0
%9
4.6
%9
5.0
%9
1.0
%9
2.3
%
So
cia
l Wo
rk9
1.1
%9
2.7
%9
3.1
%8
1.7
%8
2.3
%7
9.4
%9
5.8
%8
9.5
%8
3.3
%6
6.0
%8
7.9
%9
0.5
%9
2.9
%
Ve
teri
na
ry M
ed
icin
e8
7.3
%1
00
.0%
10
0.0
%8
4.6
%8
4.8
%1
00
.0%
10
0.0
%N
/A1
00
.0%
10
0.0
%9
0.5
%9
7.8
%9
7.6
%
Agency
89
%9
0%
91%
91
%8
9%
90%
93%
90%
87%
88.0
%88.1
%91.0
%90.6
%
Custo
mer
Satisfa
ctio
n S
urv
ey R
esults
Quart
er
1-
Fis
cal Y
ear
2021
Page 1
of
4
Applic
ant
Satisfa
ction S
urv
ey
Qu
art
erly S
um
ma
ryQ
uart
er
1-
Fis
cal Y
ear
2021
July
1 -
Septe
mber
30
Octo
ber
1-
Decem
ber
31
January
1 -
Marc
h 3
1
April 1
- J
une 3
0
Quart
er
Date
Ranges
Quart
er
1
Quart
er
2
Quart
er
3
Quart
er
4
85
Custo
mer
Satisfa
ctio
n S
urv
ey R
esults
Quart
er
1-
Fis
cal Y
ear
2021
Page 2
of
4
Ap
plic
atio
n S
atis
fact
ion
Su
rvey
are
sen
t to
all
app
lican
ts,
and
incl
ud
es s
even
cat
ego
ries
fo
r w
hic
h a
pp
lican
ts r
ate
thei
r sa
tisf
acti
on
on
a s
cale
fro
m o
ne
to f
ou
r, o
ne
and
tw
o b
ein
g d
egre
es o
f sa
tisf
acti
on
, th
ree
and
fo
ur
bei
ng
deg
rees
of
dis
sati
sfac
tio
n.
This
rep
ort
cal
cula
tes
the
per
cen
tage
of
tota
l res
po
nse
s fa
llin
g in
to t
he
app
rova
l ran
ge. “
N/A
” in
dic
ates
th
at n
o r
esp
on
se w
as r
ecei
ved
fo
r th
at b
oar
d d
uri
ng
the
spec
ifie
d t
imef
ram
e.
Qu
art
er
1Ju
ly 1
- Se
pte
mb
er
30
Qu
art
er
2O
cto
be
r 1
-De
cem
be
r 3
1
Qu
art
er
3Ja
nu
ary
1-M
arc
h 3
1
Qu
art
er
4A
pri
l 1
- Ju
ne
30
Qu
art
er
Da
te R
an
ge
s
Ap
plic
ant
Sati
sfac
tio
n S
urv
eyQ
uar
terl
y Su
mm
ary
Qu
arte
r 1
-Fi
scal
Yea
r 2
02
1
Quart
er
Date
Ranges
Qu
arte
r 1
J
uly
1 -
Se
pte
mb
er
30
Qu
arte
r 2
O
cto
be
r 1
- D
ece
mb
er
31
Qu
arte
r 3
J
anu
ary
1 -
Mar
ch 3
1
Qu
arte
r 4
A
pri
l 1 -
Ju
ne
30
86
BO
AR
DF
Y 2
01
6C
ha
ng
e B
etw
ee
n
FY
17
& F
Y 1
6
FY
20
17
Ch
an
ge
Be
twe
en
FY
18
& F
Y 1
7
FY
20
18
Ch
an
ge
Be
twe
en
FY
19
& F
Y 1
8
FY
20
19
Ch
an
ge
Be
twe
en
FY
20
& F
Y 1
9
FY
20
20
Au
dio
log
y/S
pe
ech
Pa
tho
log
y8
8%
2.4
%9
1%
-4.8
%8
6%
7%
93
%-3
%9
0.0
%
Co
un
seli
ng
80
%7
.7%
86
%8
.2%
93
%-2
%9
2%
2%
94
.2%
De
nti
stry
95
%4
.9%
10
0%
-6.1
%9
4%
-9%
86
%0
%8
6.0
%
Fu
ne
ral
Dir
ect
ing
93
%3
.8%
97
%3
.2%
10
0%
0%
10
0%
-20
%8
3.3
%
Lon
g-T
erm
Ca
re A
dm
inis
tra
tor
10
0%
0.0
%1
00
%0
.0%
10
0%
-3%
97
%3
%1
00
.0%
Me
dic
ine
83
%4
.8%
87
%0
.0%
87
%0
%8
7%
3%
89
.8%
Nu
rse
Aid
e9
7%
-3.9
%9
4%
1.2
%9
5%
2%
97
%-1
%9
6.0
%
Nu
rsin
g8
5%
-9.1
%7
8%
11
.5%
87
%1
%8
7%
-5%
83
.0%
Op
tom
etr
y1
00
%0
.0%
10
0%
0.0
%1
00
%0
%1
00
%-1
7%
85
.4%
Ph
arm
acy
98
%1
.1%
99
%-0
.8%
98
%-3
%9
5%
-3%
92
.6%
Ph
ysi
cal
Th
era
py
95
%3
.5%
99
%-2
.4%
96
%1
%9
7%
-2%
95
.2%
Psy
cho
log
y9
0%
-3.5
%8
7%
5.9
%9
2%
-3%
90
%4
%9
4.0
%
So
cia
l W
ork
94
%-1
.3%
93
%-3
.5%
90
%-8
%8
3%
-4%
79
.6%
Ve
teri
na
ry M
ed
icin
e1
00
%0
.0%
10
0%
-10
.6%
89
%-8
%8
3%
14
%9
6.6
%
Agency
87
.9%
-2.0
%8
6.1
%4
.9%
90
.2%
1.6
%9
1.7
%-3
.0%
89.0
%
Quart
er
Date
Ranges
Qu
arte
r 1
J
uly
1 -
Se
pte
mb
er
30
Qu
arte
r 2
O
cto
be
r 1
- D
ece
mb
er
31
Qu
arte
r 3
J
anu
ary
1 -
Mar
ch 3
1
Qu
arte
r 4
A
pri
l 1 -
Ju
ne
30
Custo
mer
Satisfa
ctio
n S
urv
ey R
esults
Fis
cal Y
ear
2020
Page 3
of
4
Ap
plic
atio
n S
atis
fact
ion
Su
rvey
are
sen
t to
all
app
lican
ts,
and
incl
ud
es s
even
cat
ego
ries
fo
r w
hic
h a
pp
lican
ts r
ate
thei
r sa
tisf
acti
on
on
a s
cale
fro
m o
ne
to f
ou
r, o
ne
and
tw
o b
ein
g d
egre
es o
f sa
tisf
acti
on
, th
ree
and
fo
ur
bei
ng
deg
rees
of
dis
sati
sfac
tio
n.
This
rep
ort
cal
cula
tes
the
per
cen
tage
of
tota
l res
po
nse
s fa
llin
g in
to t
he
app
rova
l ran
ge. “
N/A
” in
dic
ates
th
at n
o r
esp
on
se w
as r
ecei
ved
fo
r th
at b
oar
d d
uri
ng
the
spec
ifie
d t
imef
ram
e.
Ap
plic
ant
Sati
sfac
tio
n S
urv
eyQ
uar
terl
y Su
mm
ary
Fisc
al Y
ear
20
20
87
Custo
mer
Satisfa
ctio
n S
urv
ey R
esults
Fis
cal Y
ear
2020
Page 4
of
4
Ap
plic
atio
n S
atis
fact
ion
Su
rvey
are
sen
t to
all
app
lican
ts,
and
incl
ud
es s
even
cat
ego
ries
fo
r w
hic
h a
pp
lican
ts r
ate
thei
r sa
tisf
acti
on
on
a s
cale
fro
m o
ne
to f
ou
r, o
ne
and
tw
o b
ein
g d
egre
es o
f sa
tisf
acti
on
, th
ree
and
fo
ur
bei
ng
deg
rees
of
dis
sati
sfac
tio
n.
This
rep
ort
cal
cula
tes
the
per
cen
tage
of
tota
l res
po
nse
s fa
llin
g in
to t
he
app
rova
l ran
ge. “
N/A
” in
dic
ates
th
at n
o r
esp
on
se w
as r
ecei
ved
fo
r th
at b
oar
d d
uri
ng
the
spec
ifie
d t
imef
ram
e.
Ap
plic
atio
n S
atis
fact
ion
Su
rvey
are
sen
t to
all
app
lican
ts,
and
incl
ud
es s
even
cat
ego
ries
fo
r w
hic
h a
pp
lican
ts r
ate
thei
r sa
tisf
acti
on
on
a s
cale
fro
m o
ne
to f
ou
r, o
ne
and
tw
o b
ein
g d
egre
es o
f sa
tisf
acti
on
, th
ree
and
fo
ur
bei
ng
deg
rees
of
dis
sati
sfac
tio
n.
This
rep
ort
cal
cula
tes
the
per
cen
tage
of
tota
l res
po
nse
s fa
llin
g in
to t
he
app
rova
l ran
ge. “
N/A
” in
dic
ates
th
at n
o r
esp
on
se w
as r
ecei
ved
fo
r th
at b
oar
d d
uri
ng
the
spec
ifie
d t
imef
ram
e.
Ap
plic
ant
Sati
sfac
tio
n S
urv
eyQ
uar
terl
y Su
mm
ary
Fisc
al Y
ear
20
20
87
.9%
86
.1%
90
.2%
91
.7%
89
.0%
83
.0%
84
.0%
85
.0%
86
.0%
87
.0%
88
.0%
89
.0%
90
.0%
91
.0%
92
.0%
93
.0%
FY
201
6F
Y 2
01
7F
Y 2
01
8F
Y 2
01
9F
Y 2
02
0
Quart
er
Date
Ranges
Qu
arte
r 1
J
uly
1 -
Se
pte
mb
er
30
Qu
arte
r 2
O
cto
be
r 1
- D
ece
mb
er
31
Qu
arte
r 3
J
anu
ary
1 -
Mar
ch 3
1
Qu
arte
r 4
A
pri
l 1 -
Ju
ne
30
88
Board
Cash B
ala
nces
Fis
cal Y
ear
2021 -
Quart
er
1P
age 1
of
2
Cash B
oard
Bala
nces
Quart
erly S
um
mary
Qu
art
er
1-
Fis
ca
l Y
ea
r 2
02
1
July
1 -
Sep
tem
ber
30
Oct
ober
1-
Dec
embe
r 31
Janu
ary
1 -
Mar
ch 3
1
Apr
il 1
- Ju
ne 3
0
Qua
rter
Dat
e R
ange
s
Qua
rter
1
Qua
rter
2
Qua
rter
3
Qua
rter
4
*Cash b
ala
nces r
efle
ct th
e a
ccounts
of
each b
oard
within
the D
epart
ment
of
Health P
rofe
ssio
ns a
t th
e e
nd o
f th
e t
ime p
erio
d s
pecifie
d. B
ecause o
ver
80%
of
revenue c
om
es thro
ugh lic
ense r
enew
al fe
es
there
may b
e p
erio
ds w
here
a b
oard
has a
sig
nific
ant surp
lus o
r deficit. B
y la
w e
ach b
oard
must adju
st
its fees to a
ssure
revenue is s
uff
icie
nt but
not
excessiv
e.
89
Boar
d
FY 2
015
Cha
nge
Bet
wee
n
FY 1
6 &
FY
15FY
201
6C
hang
e B
etw
een
FY 1
7 &
FY
16FY
201
7C
hang
e B
etw
een
FY 1
8 &
FY
17FY
201
8C
hang
e B
etw
een
FY 1
9 &
FY
18FY
201
9C
hang
e B
etw
een
FY 2
0 &
FY
19FY
202
0
Aud
iolo
gy/S
peec
hPat
holo
gy51
1,49
1.00
$
-1.8
%50
2,39
7.00
$
11.5
%56
0,35
2.00
$
11.7
%62
6,01
8.00
$
-3.4
%60
5,62
3.94
$
11.3
%68
2,49
8.69
$
Coun
selin
g64
9,74
3.00
$
3.7%
674,
099.
00$
22
.6%
826,
278.
00$
32
.4%
1,09
4,17
5.00
$
40.1
%1,
825,
712.
80$
12
.4%
2,08
3,66
0.01
$
Den
tist
ry3,
400,
609.
00$
0.
8%3,
429,
213.
00$
17
.0%
4,01
3,54
2.00
$
-10.
3%3,
599,
497.
00$
16
.2%
4,29
4,05
1.88
$
3.3%
4,44
2,05
8.15
$
Fune
ral D
irec
ting
(40,
742.
00)
$
-696
.4%
242,
995.
00$
56
.7%
380,
747.
00$
38
.3%
526,
645.
00$
21
.9%
674,
413.
97$
10
.9%
757,
222.
90$
Long
Ter
m C
are
Adm
inis
trat
or(1
30,5
25.0
0)$
-65.
3%(4
5,26
7.00
)$
-3
2.4%
(30,
609.
00)
$
-95.
4%(1
,418
.00)
$
10
3.2%
44,6
73.8
4$
68
.8%
143,
337.
64$
Med
icin
e9,
315,
919.
00$
7.
7%10
,033
,194
.00
$
0.2%
10,0
51,2
72.0
0$
1.
3%10
,185
,518
.00
$
-8.6
%9,
382,
218.
82$
-0
.9%
9,29
8,60
8.27
$
Nur
sing
(inc
lude
sCN
As)
7,66
1,77
3.00
$
27.7
%9,
780,
675.
00$
18
.9%
11,6
26,5
94.0
0$
-1
0.5%
10,4
01,3
56.0
0$
-1
5.8%
8,97
8,95
2.28
$
3.5%
9,30
6,55
6.79
$
Opt
omet
ry56
8,46
8.00
$
-6.8
%52
9,79
1.00
$
0.6%
532,
903.
00$
-5
.1%
505,
645.
00$
-4
3.5%
352,
434.
19$
-2
.9%
342,
499.
60$
Phar
mac
y2,
412,
035.
00$
3.
7%2,
502,
335.
00$
0.
8%2,
523,
231.
00$
-1
3.1%
2,19
1,66
9.00
$
2.8%
2,25
4,12
8.47
$
-22.
6%1,
838,
015.
64$
Phys
ical
The
rapy
1,00
3,30
8.00
$
-29.
0%71
2,46
6.00
$
104.
5%1,
457,
317.
00$
-2
4.4%
1,10
1,62
0.00
$
41.9
%1,
897,
707.
13$
-2
6.8%
1,49
6,60
3.64
$
Psyc
holo
gy82
2,87
7.00
$
7.4%
883,
936.
00$
17
.3%
1,03
7,08
3.00
$
-11.
6%91
7,11
7.00
$
11.3
%1,
034,
433.
38$
-4
.5%
990,
080.
30$
Soci
al W
ork
306,
198.
00$
-6
3.8%
110,
903.
00$
26
2.3%
401,
802.
00$
59
.7%
641,
588.
00$
33
.9%
971,
155.
27$
27
.1%
1,33
1,34
8.19
$
Vet
erin
ary
Med
icin
e38
0,09
5.00
$
50.6
%57
2,25
6.00
$
26.6
%72
4,59
3.00
$
32.1
%95
6,97
6.00
$
7.6%
1,03
5,18
1.75
$
21.6
%1,
320,
216.
36$
Board
Cash B
ala
nces
Fis
cal Y
ear
2020
Page 2
of
2
Ca
sh
Bo
ard
Ba
lan
ce
sF
isca
l Ye
ar
Su
mm
ary
F
isca
l Y
ea
r 2
02
0
July
1 -
Sep
tem
ber
30
Oct
ober
1-
Dec
embe
r 31
Janu
ary
1 -
Mar
ch 3
1
Apr
il 1
- Ju
ne 3
0
Qua
rter
Dat
e R
ange
s
Qua
rter
1
Qua
rter
2
Qua
rter
3
Qua
rter
4
*Cash b
ala
nces r
eflect th
e a
ccounts
of
each b
oard
within
the D
epart
ment
of
Health P
rofe
ssio
ns a
t th
e e
nd o
f th
e t
ime p
eriod s
pecifie
d. B
ecause o
ver
80%
of
revenue c
om
es thro
ugh lic
ense r
enew
al fe
es
there
may b
e p
erio
ds w
here
a b
oard
has a
sig
nific
ant surp
lus o
r deficit. B
y la
w e
ach b
oard
must adju
st
its fees to a
ssure
revenue is s
uff
icie
nt but
not
excessiv
e.
90
Da
vid
E.
Bro
wn
, D
.C.
Dir
ec
tor
Only
302 c
ases o
r 9%
are
pendin
g o
ver
415
busin
ess d
ays.
Refe
rencin
g 4
15 b
usin
ess d
ays,
the g
oal w
as s
urp
assed
at
98%
Qu
art
erl
y P
erf
orm
an
ce
Me
as
ure
me
nt,
Q1
20
17
- Q
1 2
02
1
Pa
tie
nt
Ca
re D
isc
ipli
na
ry C
as
e P
roc
es
sin
g T
ime
s (
wit
h C
on
tin
ua
nc
e D
ays
Re
mo
ve
d):
Vir
gin
ia D
ep
art
men
t o
f H
ealt
h P
rofe
ssio
ns
“To
ensure
safe
and c
om
pete
nt
patie
nt
care
by lic
ensin
g h
ealth p
rofe
ssio
nals
, enfo
rcin
g s
tandard
s o
f pra
ctice,
and p
rovid
ing in
form
atio
n t
o h
ealth c
are
pra
ctitio
ners
and t
he p
ublic
.”
DH
P M
issio
n S
tate
men
t
In o
rder
to u
phold
its
mis
sio
n r
ela
tin
g t
o d
iscip
line,
DH
P c
ontin
ually
assesses a
nd r
eport
s o
n p
erf
orm
ance.
Exte
nsiv
e t
rend in
form
atio
n is p
rovid
ed o
n t
he D
HP
website,
in b
iennia
l re
port
s,
and,
most
recently,
on V
irgin
ia P
erf
orm
s t
hro
ugh K
ey P
erf
orm
ance M
easure
s (
KP
Ms).
KP
Ms o
ffer
a c
oncis
e,
bala
nced,
and d
ata
-based w
ay t
o m
easure
dis
cip
linary
case p
rocessin
g.
Th
ese t
hre
e
measure
s,
taken t
ogeth
er,
enable
sta
ff t
o id
entify
and f
ocus o
n a
reas o
f gre
ate
st
import
ance in
managin
g t
he d
iscip
linary
caselo
ad;
Cle
ara
nce R
ate
, A
ge o
f P
endin
g C
aselo
ad a
nd T
ime t
o
Dis
positio
n u
phold
the o
bje
ctives o
f th
e D
HP
mis
sio
n s
tate
ment.
T
he f
ollo
win
g p
ages s
how
the K
PM
s b
y b
oard
, lis
ted in
ord
er
by c
aselo
ad v
olu
me;
volu
me is d
efin
ed a
s t
he n
um
ber
of
cases
receiv
ed d
urin
g t
he p
revio
us 4
quart
ers
. I
n a
dditio
n,
readers
should
be a
ware
that
vert
ical scale
s o
n t
he lin
e c
hart
s c
hange,
both
acro
ss b
oard
s a
nd m
easure
s,
in o
rder
to a
ccom
modate
vary
ing d
egre
es o
f data
flu
ctu
atio
n.
Th
is r
eport
in
clu
des t
he n
um
ber
of
days t
he c
ase w
as in
the c
ontin
uance a
ctivity.
Cle
ara
nc
e R
ate
- t
he n
um
ber
of
clo
sed c
ases a
s a
perc
enta
ge o
f th
e n
um
ber
of
receiv
ed c
ases.
A 1
00%
cle
ara
nce r
ate
means t
hat
the a
gency is c
losin
g t
he
sam
e n
um
ber
of
cases a
s it
receiv
es e
ach q
uart
er.
DH
P's
goal is
to m
ain
tain
a 1
00%
cle
ara
nce r
ate
of
alle
gatio
ns o
f m
isconduct.
Ag
e o
f P
en
din
g C
aselo
ad
- t
he p
erc
ent
of
open
patie
nt
care
cases o
ver
250 b
usin
ess d
ays o
ld.
Th
is m
easure
tra
cks t
he b
acklo
g o
f patie
nt
care
cases o
lder
than 2
50 b
usin
ess d
ays t
o a
id
managem
ent
in p
rovid
ing s
pecific
clo
sure
targ
ets
.
Th
e g
oal is
to m
ain
tain
the p
erc
enta
ge o
f open
patie
nt
care
cases o
lder
than 2
50 b
usin
ess d
ays
at
no m
ore
than 2
0%
.
Tim
e t
o D
isp
os
itio
n -
the p
erc
ent
of
patie
nt
care
cases
clo
sed w
ithin
250 b
usin
ess d
ays f
or
cases r
eceiv
ed
within
the p
recedin
g e
ight
quart
ers
. T
his
movin
g e
ight-
quart
er
win
dow
appro
ach c
aptu
res t
he v
ast
majo
rity
of
cases c
losed in
a g
iven q
uart
er
and e
ffectively
rem
oves
any u
ndue in
flu
ence o
f th
e o
ldest
cases o
n t
he m
easure
.
Th
e g
oal is
to r
esolv
e 9
0%
of
patie
nt
care
cases w
ithin
250 b
usin
ess d
ays.
Th
e c
urr
ent
quart
er's c
leara
nce r
ate
is 1
09%
, w
ith
1050 p
atie
nt
care
cases r
eceiv
ed a
nd 1
140 c
losed.
Th
e c
urr
ent
quart
er
show
s 2
9%
patie
nt
care
cases
pendin
g o
ver
250 b
usin
ess d
ays w
ith 3
241 p
atie
nt
care
cases p
endin
g a
nd 9
41 p
endin
g o
ver
250
busin
ess d
ays.
Th
e c
urr
ent
quart
er
show
s 8
2%
of
patie
nt
care
cases
bein
g r
esolv
ed w
ithin
250 b
usin
ess d
ays w
ith 1
061 c
ases
clo
sed a
nd 8
73 c
losed w
ithin
250 b
usin
ess d
ays.
0%
25%
50%
75%
100
%
125
%
150
%
Q1
20
17
Q1
20
18
Q1
20
19
Q1
20
20
Q1
20
21
100%
Goal
Cle
ara
nce R
ate
for
Patient
Care
Cases b
y F
iscal Q
uart
er
0%
5%
10%
15%
20%
25%
30%
Q1
20
17
Q1
20
18
Q1
20
19
Q1
20
20
Q1
20
21
Perc
ent
of
Patient
Care
Cases P
endin
g O
ver
One
Year
by
Fis
cal Q
uart
er
20%
Goal
0%
25%
50%
75%
100
%
Q1
20
17
Q1
20
18
Q1
20
19
Q1
20
20
Q1
20
21
90%
Goal
Perc
ent
of
Patient
Care
Cases C
losed W
ithin
250 B
usin
ess D
ays
by
Fis
cal Q
uart
er
Subm
itte
d:
10/2
3/2
020
Patie
nt
Care
Dis
cip
linary
Case P
rocessin
g T
imes(w
ith C
ontin
uance D
ays R
em
oved)
Pre
pare
d b
y:
Depart
ment
of
Health P
rofe
ssio
ns
91
285 C
ases R
eceiv
ed
322 C
ases C
losed
444 C
ases C
losed
485 C
ases P
endin
g o
ver
250 D
ays
312 C
ases C
losed w
ithin
250 D
ays
Nu
rses
Cle
ara
nce R
ate
: 113%
Pen
din
g C
aselo
ad
Over
415:
7%
109 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
97%
411 C
ases C
losed w
ithin
415 D
ays
Pen
din
g C
aselo
ad
: 22%
Tim
e t
o D
isp
osit
ion
: 80%
81 C
ases P
endin
g o
ver
250 D
ays
97 C
ases C
losed w
ithin
250 D
ays
Pen
din
g C
aselo
ad
Over
415 D
ays:
1%
4 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
99%
121 C
ases C
losed w
ithin
415 D
ays
CN
A
122 C
ases C
losed
Pen
din
g C
aselo
ad
: 34%
Tim
e t
o D
isp
osit
ion
: 72%
404 C
ases P
endin
g o
ver
250 D
ays
215 C
ases C
losed w
ithin
250 D
ays
Cle
ara
nce R
ate
: 95%
Pen
din
g C
aselo
ad
Over
415 D
ays:
9%
105 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
97%
290 C
ases C
losed w
ithin
415 D
ays
Pen
din
g C
aselo
ad
: 31%
Tim
e t
o D
isp
osit
ion
: 74%
414 C
ases R
eceiv
ed
129 C
ases R
eceiv
ed
Nu
rsin
gC
leara
nce R
ate
: 107%
Vir
gin
ia D
ep
art
men
t o
f H
ealt
h P
rofe
ssio
ns
- P
ati
en
t C
are
Dis
cip
lin
ary
Case P
rocessin
g T
imes (
wit
h C
on
tin
ua
nce D
ays R
em
ov
ed
), b
y B
oa
rd
Ag
e o
f P
en
din
g C
aselo
ad
Tim
e t
o D
isp
os
itio
n(p
erc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nc
e R
ate
0%
25%
50%
75%
100
%
125
%
150
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25
%
50
%
75
%
10
0%
12
5%
15
0%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
50
%
10
0%
15
0%
20
0%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90
% G
oa
l
90
% G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Go
al
10
0%
Go
al
10
0%
Go
al
Subm
itte
d:
10/2
3/2
020
Patient
Care
Dis
cip
linary
Case P
rocessin
g T
imes(w
ith C
ontinuance D
ays R
em
oved)
Pre
pare
d b
y:
Depart
ment
of
Health P
rofe
ssio
ns
92
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
100%
66
Ca
se
s C
lose
d w
ithin
41
5 D
ays
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
99%
37
9 C
ase
s C
lose
d w
ithin
41
5 D
ays
Pen
din
g C
aselo
ad
: 9%
21
Ca
se
s P
end
ing o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
94%
54
Ca
se
s C
lose
d w
ithin
25
0 D
ays
65
Ca
se
s R
ece
ive
d
66
Ca
se
s C
lose
d
Pen
din
g C
aselo
ad
: 12%
19
Ca
se
s P
end
ing o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
osit
ion
: 82%
Pen
din
g C
aselo
ad
Over
415 D
ays:
3%
5 C
ase
s P
end
ing o
ve
r 4
15
Da
ys
77
Ca
se
s P
end
ing o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
osit
ion
: 90%
57
Ca
se
s C
lose
d w
ithin
25
0 D
ays
Ph
arm
acy
Cle
ara
nce R
ate
: 102%
59
Ca
se
s C
lose
d w
ithin
41
5 D
ays
Den
tistr
yC
leara
nce R
ate
: 120%
64
Ca
se
s R
ece
ive
d
77
Ca
se
s C
lose
d
Pen
din
g C
aselo
ad
: 35%
Vir
gin
ia D
ep
art
men
t o
f H
ealt
h P
rofe
ssio
ns -
Pati
en
t C
are
Dis
cip
lin
ary
Case P
rocessin
g T
imes (
wit
h C
on
tin
uan
ce D
ays R
em
oved
), b
y B
oard
Ag
e o
f P
en
din
g C
aselo
ad
Tim
e t
o D
isp
osit
ion
(pe
rce
nt
of
ca
se
s p
en
din
g o
ve
r o
ne
ye
ar)
Cle
ara
nce R
ate
13
1 C
ase
s P
end
ing o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
osit
ion
: 94%
35
8 C
ase
s C
lose
d w
ithin
25
0 D
ays
Med
icin
eC
leara
nce R
ate
: 89%
40
3 C
ase
s R
ece
ive
d
36
0 C
ase
s C
lose
d
Pen
din
g C
aselo
ad
: 19%
Pen
din
g C
aselo
ad
Over
415:
10%
71
Ca
se
s P
end
ing o
ve
r 4
15
Da
ys
0%
50%
100
%
150
%
200%
250%
300
%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
5%
10%
15%
20%
25%
30%
35%
Q1
17
Q1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
5%
10%
15%
20%
25%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
50
%
10
0%
15
0%
20
0%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
50
%
10
0%
15
0%
20
0%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
40%
50%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
20%
40%
60%
80%
100
%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
20%
40%
60%
80%
100%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
90
% G
oa
l
90
% G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Go
al
10
0%
Go
al
10
0%
Go
al
Subm
itte
d: 1
0/2
3/2
02
0P
atie
nt C
are
Dis
cip
lina
ry C
ase
Pro
ce
ssin
g T
ime
s(w
ith C
ontinua
nce
Da
ys R
em
ove
d)
Pre
pa
red
by: D
epa
rtm
ent o
f H
ea
lth P
rofe
ssio
ns
93
Tim
e t
o D
isp
osit
ion
Over
41
5 D
ays:
10
0%
13 C
ases C
losed w
ithin
415 D
ays
Pen
din
g C
ase
load
: 5%
6 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
Over
41
5 D
ays:
10
0%
51 C
ases C
losed w
ithin
415 D
ays
Pen
din
g C
ase
load
Over
41
5 D
ays:
21
%
13 C
ases C
losed
Pen
din
g C
ase
load
: 49
%
19 C
ases P
endin
g o
ver
250 D
ays
Tim
e t
o D
isp
osit
ion
: 10
0%
13 C
ases C
losed w
ithin
250 D
ays
8 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
: 78
%
40 C
ases C
losed w
ithin
250 D
ays
So
cia
l W
ork
Cle
ara
nce R
ate
: 11
8%
11 C
ases R
eceiv
ed
Cle
ara
nce R
ate
: 10
6%
49 C
ases R
eceiv
ed
52 C
ases C
losed
Pen
din
g C
ase
load
: 20
%
23 C
ases P
endin
g o
ver
250 D
ays
Vir
gin
ia D
ep
art
men
t o
f H
ea
lth
Pro
fes
sio
ns -
Pati
en
t C
are
Dis
cip
lin
ary
Cas
e P
roce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Days R
em
oved
), b
y B
oard
Ag
e o
f P
en
din
g C
as
elo
ad
Tim
e t
o D
isp
osit
ion
(perc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nce
Rate
93 C
ases P
endin
g o
ver
250 D
ays
Tim
e t
o D
isp
osit
ion
: 40
%
8 C
ases C
losed w
ithin
250 D
ays
Co
un
se
lin
g
Vete
rin
ary
Med
icin
eC
leara
nce R
ate
: 81
%
42 C
ases R
eceiv
ed
34 C
ases C
losed
Pen
din
g C
ase
load
: 44
%
Pen
din
g C
ase
load
: 22
%
47 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
: 40
%
8 C
ases C
losed w
ithin
415 D
ays
0%
50%
100
%
150
%
200
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
100%
20
0%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25
0%
50
0%
75
0%
1000%
1250%
Q1
17
Q1 1
8Q
1 1
9Q
1 2
0Q
1 2
10
%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90
% G
oa
l
90
% G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Go
al
10
0%
Go
al
10
0%
Go
al
Subm
itte
d: 10/2
3/2
020
Patient C
are
Dis
cip
linary
Case P
rocessin
g T
imes(w
ith C
ontinuance D
ays R
em
oved)
Pre
pare
d b
y: D
epart
ment of H
ealth P
rofe
ssio
ns
94
Pen
din
g C
aselo
ad
Over
415 D
ays:
21%
15
Ca
se
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
81%
13
Ca
se
s C
lose
d w
ith
in 4
15
Da
ys
Pen
din
g C
aselo
ad
Over
415 D
ays:
8%
Tim
e t
o D
isp
osit
ion
: 69%
Pen
din
g C
aselo
ad
: 33%
8 C
ase
s P
en
din
g o
ve
r 2
50
Da
ys
11
Ca
se
s C
lose
d w
ith
in 2
50
Da
ys
Op
tom
etr
yC
leara
nce R
ate
: 40%
5 C
ase
s R
ece
ive
d
2 C
ase
s C
lose
d
2 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
100%
2 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Tim
e t
o D
isp
osit
ion
: 50%
1 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
8 C
ase
s C
lose
d
Pen
din
g C
aselo
ad
: 26%
21
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
osit
ion
: 0%
5 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Lo
ng
Term
Care
Pen
din
g C
aselo
ad
Over
415 D
ays:
11%
9 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
osit
ion
Over
415 D
ays:
86%
6 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Cle
ara
nce R
ate
: 158%
12
Ca
se
s R
ece
ive
d
19
Ca
se
s C
lose
d
Pen
din
g C
aselo
ad
: 50%
36
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Vir
gin
ia D
ep
art
men
t o
f H
ealt
h P
rofe
ssio
ns -
Pati
en
t C
are
Dis
cip
lin
ary
Case P
rocessin
g T
imes (
wit
h C
on
tin
uan
ce D
ays R
em
oved
), b
y B
oard
Ag
e o
f P
en
din
g C
aselo
ad
Tim
e t
o D
isp
osit
ion
(perc
ent
of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nce R
ate
Psych
olo
gy
Cle
ara
nce R
ate
: 62%
13
Ca
se
s R
ece
ive
d
0%
50%
100
%
150
%
200
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
30%
35%
40%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
40%
50%
60%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10
0%
20
0%
30
0%
40
0%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
12
0%
24
0%
36
0%
48
0%
60
0%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
10
%
20%
40%
60%
80%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
30%
60%
90%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
20%
40%
60%
80%
100
%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90
% G
oa
l
90
% G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Go
al
10
0%
Go
al
10
0%
Go
al
Su
bm
itte
d: 1
0/2
3/2
02
0P
atie
nt C
are
Dis
cip
lina
ry C
ase
Pro
ce
ssin
g T
ime
s(w
ith
Co
ntin
ua
nce
Da
ys R
em
ove
d)
Pre
pa
red
by: D
ep
art
me
nt o
f H
ea
lth
Pro
fessio
ns
95
Pen
din
g C
ase
load
Over
41
5 D
ays:
0%
0 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
Over
41
5 D
ays:
10
0%
7 C
ases C
losed w
ithin
415 D
ays
Pen
din
g C
ase
load
Over
41
5 D
ays:
36
%
Tim
e t
o D
isp
osit
ion
: 86
%
Pen
din
g C
ase
load
: 43
%
6 C
ases P
endin
g o
ver
250 D
ays
6 C
ases C
losed w
ithin
250 D
ays
Au
dio
log
yC
leara
nce R
ate
: 60
0%
1 C
ases R
eceiv
ed
6 C
ases C
losed
5 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
Over
41
5 D
ays:
80
%
4 C
ases C
losed w
ithin
415 D
ays
Tim
e t
o D
isp
osit
ion
: 40
%
2 C
ases C
losed w
ithin
250 D
ays
9 C
ases C
losed
Pen
din
g C
ase
load
: 55
%
17 C
ases P
endin
g o
ver
250 D
ays
Tim
e t
o D
isp
osit
ion
: 75
%
6 C
ases C
losed w
ithin
250 D
ays
Fu
nera
l
Pen
din
g C
ase
load
Over
41
5 D
ays:
13
%
4 C
ases P
endin
g o
ver
415 D
ays
Tim
e t
o D
isp
osit
ion
Over
41
5 D
ays:
10
0%
8 C
ases C
losed w
ithin
415 D
ays
Cle
ara
nce R
ate
: 10
0%
7 C
ases R
eceiv
ed
7 C
ases C
losed
Pen
din
g C
ase
load
: 17
%
6 C
ases P
endin
g o
ver
250 D
ays
Vir
gin
ia D
ep
art
men
t o
f H
ea
lth
Pro
fes
sio
ns -
Pati
en
t C
are
Dis
cip
lin
ary
Cas
e P
roce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Days R
em
oved
), b
y B
oard
Ag
e o
f P
en
din
g C
as
elo
ad
Tim
e t
o D
isp
osit
ion
(perc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nce
Rate
Ph
ysic
al T
hera
py
Cle
ara
nce R
ate
: 12
9%
7 C
ases R
eceiv
ed
0%
300
%
600
%
900
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
40%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
100%
200%
30
0%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
-25
%
10
0%
22
5%
35
0%
47
5%
60
0%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
10
%
25%
50%
75%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
30%
60%
90%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
30%
60%
90%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90%
Go
al
90
% G
oa
l 90
% G
oa
l
20%
Go
al
20
% G
oa
l
10
0%
G
oa
l
10
0%
Go
al
20
% G
oa
l
10
0%
Go
al
Subm
itte
d: 10/2
3/2
020
Patient C
are
Dis
cip
linary
Case P
rocessin
g T
imes(w
ith C
ontinuance D
ays R
em
oved)
Pre
pare
d b
y: D
epart
ment of H
ealth P
rofe
ssio
ns
96
The c
urr
ent quart
er
show
s 8
2%
of patient care
cases b
ein
g
resolv
ed w
ithin
250 b
usin
ess d
ays w
ith 1
061 c
ases c
losed a
nd
867 c
losed w
ithin
250 b
usin
ess d
ays.
Only
312 c
ases o
r 10%
are
pendin
g o
ver
415 b
usin
ess
days.
Refe
rencin
g 4
15 b
usin
ess d
ays, th
e g
oal w
as s
urp
assed a
t
98%
Da
vid
E. B
row
n, D
.C.
Qu
art
erl
y P
erf
orm
an
ce
Me
as
ure
me
nt,
Q1 2
01
7 -
Q1
20
21
Pa
tien
t C
are
Dis
cip
lin
ary
Ca
se
Pro
ce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Da
ys
):
Vir
gin
ia D
ep
art
me
nt
of
Hea
lth
Pro
fes
sio
ns
“To e
nsure
safe
and c
om
pete
nt patient care
by lic
ensin
g h
ealth p
rofe
ssio
nals
, enfo
rcin
g s
tandard
s o
f pra
ctice, and p
rovid
ing info
rmation to h
ealth c
are
pra
ctitioners
and the p
ublic
.”
DH
P M
issio
n S
tate
men
t
In o
rder
to u
phold
its
mis
sio
n r
ela
ting to d
iscip
line, D
HP
continually
assesses a
nd r
eport
s o
n p
erf
orm
ance. E
xte
nsiv
e tre
nd info
rmation is p
rovid
ed o
n the D
HP
website, in
bie
nnia
l re
port
s, and, m
ost
recently, on V
irgin
ia P
erf
orm
s thro
ugh K
ey P
erf
orm
ance M
easure
s (
KP
Ms).
KP
Ms o
ffer
a c
oncis
e, bala
nced, and d
ata
-based w
ay to m
easure
dis
cip
linary
case p
rocessin
g. T
hese thre
e m
easure
s, ta
ken
togeth
er,
enable
sta
ff to identify
and focus o
n a
reas o
f gre
ate
st im
port
ance in m
anagin
g the d
iscip
linary
caselo
ad; C
leara
nce R
ate
, A
ge o
f P
endin
g C
aselo
ad a
nd T
ime to D
ispositio
n u
phold
the o
bje
ctives
of th
e D
HP
mis
sio
n s
tate
ment. T
he follo
win
g p
ages s
how
the K
PM
s b
y b
oard
, lis
ted in o
rder
by c
aselo
ad v
olu
me; volu
me is d
efined a
s the n
um
ber
of cases r
eceiv
ed d
uring the p
revio
us 4
quart
ers
. In
additio
n, re
aders
should
be a
ware
that vert
ical scale
s o
n the lin
e c
hart
s c
hange, both
acro
ss b
oard
s a
nd m
easure
s, in
ord
er
to a
ccom
modate
vary
ing d
egre
es o
f data
flu
ctu
ation. T
his
report
inclu
des the
num
ber
of days the c
ase w
as in the c
ontinuance a
ctivity.
Cle
ara
nce R
ate
- t
he n
um
ber
of clo
sed c
ases a
s a
perc
enta
ge o
f th
e n
um
ber
of re
ceiv
ed c
ases. A
100%
cle
ara
nce r
ate
means that th
e a
gency is c
losin
g the
sam
e n
um
ber
of cases a
s it re
ceiv
es e
ach q
uart
er.
DH
P's
goal is
to m
ain
tain
a 1
00%
cle
ara
nce r
ate
of
alle
gations o
f m
isconduct.
The c
urr
ent quart
er
show
s 3
0%
patient care
cases p
endin
g
over
250 b
usin
ess d
ays w
ith 3
241 p
atient care
cases
pendin
g a
nd 9
59 p
endin
g o
ver
250 b
usin
ess d
ays.
The c
urr
ent quart
er's c
leara
nce r
ate
is 1
09%
, w
ith
1050 p
atient care
cases r
eceiv
ed a
nd 1
140 c
losed.
Ag
e o
f P
en
din
g C
aselo
ad
- the p
erc
ent of open p
atient
care
cases o
ver
250 b
usin
ess d
ays o
ld. T
his
measure
tracks the b
acklo
g o
f patient care
cases o
lder
than 2
50
busin
ess d
ays to a
id m
anagem
ent in
pro
vid
ing s
pecific
clo
sure
targ
ets
. T
he g
oal is
to m
ain
tain
the p
erc
enta
ge o
f
open p
atient care
cases o
lder
than 2
50 b
usin
ess d
ays a
t no
more
than 2
0%
.
Tim
e t
o D
isp
osit
ion
- t
he p
erc
ent of patient care
cases c
losed
within
250 b
usin
ess d
ays for
cases r
eceiv
ed w
ithin
the
pre
cedin
g e
ight quart
ers
. T
his
movin
g e
ight-
quart
er
win
dow
appro
ach c
aptu
res the v
ast m
ajo
rity
of cases c
losed in a
giv
en
quart
er
and e
ffectively
rem
oves a
ny u
ndue influence o
f th
e
old
est cases o
n the m
easure
. T
he g
oal is
to r
esolv
e 9
0%
of
patient care
cases w
ithin
250 b
usin
ess d
ays.D
ire
cto
r
0%
25%
50%
75%
100
%
125
%
150
%
Q1
20
17
Q1
20
18
Q1
20
19
Q1
20
20
Q1
20
21
100%
Goal
Cle
ara
nce R
ate
for
Patient
Care
Cases b
y F
iscal Q
uart
er
0%
5%
10%
15%
20%
25%
30%
Q1
20
17
Q1
20
18
Q1
20
19
Q1
20
20
Q1
20
21
Perc
ent
of
Patient
Care
Cases P
endin
g O
ver
One Y
ear
by
Fis
cal Q
uart
er
20%
Goal
0%
25%
50%
75%
100
%
Q1
20
17
Q1
20
18
Q1
20
19
Q1
20
20
Q1
20
21
90%
Goal
Perc
ent
of
Patient
Care
Cases C
losed W
ithin
250 B
usin
ess
Days
by
Fis
cal Q
uart
er
Subm
itte
d: 10/2
3/2
020
Patient C
are
Dis
iplin
ary
Case P
rocessin
g T
imes(w
ith C
ontinuance D
ays)
Pre
pare
d b
y: D
epart
ment of H
ealth P
rofe
ssio
ns
97
Note
: V
ert
ical scale
s o
n lin
e c
hart
s c
hange, both
acro
ss b
oard
s a
nd m
easure
s, in
ord
er
to a
ccom
modate
vary
ing d
egre
es o
f data
flu
ctu
ation.
4 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n:
99
%
12
1 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Pe
nd
ing
Ca
se
loa
d:
7%
11
1 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n:
97
%
41
0 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
12
2 C
ase
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
35
%
Tim
e t
o D
isp
os
itio
n:
71
%
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 9
6%
28
9 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Pe
nd
ing
Ca
se
loa
d:
23
%
Tim
e t
o D
isp
os
itio
n:
80
%
83
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Nu
rsin
g
Vir
gin
ia D
ep
art
me
nt
of
He
alt
h P
rofe
ss
ion
s -
Pa
tie
nt
Ca
re D
isc
iplin
ary
Ca
se
Pro
ce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Da
ys
), b
y B
oa
rd
Ag
e o
f P
en
din
g C
as
elo
ad
Tim
e t
o D
isp
os
itio
n(p
erc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nc
e R
ate
Cle
ara
nc
e R
ate
: 1
07
%
41
4 C
ase
s R
ece
ive
d
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 9
%
10
7 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
97
Ca
se
s C
lose
d w
ith
in 2
50
Da
ys
44
4 C
ase
s C
lose
d
49
1 C
ase
s P
en
din
g o
ve
r 2
50
Da
ys
30
9 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Nu
rse
sC
lea
ran
ce
Ra
te:
11
3%
28
5 C
ase
s R
ece
ive
d
32
2 C
ase
s C
lose
d
40
8 C
ase
s P
en
din
g o
ve
r 2
50
Da
ys
21
2 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Cle
ara
nc
e R
ate
: 9
5%
12
9 C
ase
s R
ece
ive
d
CN
A
Pe
nd
ing
Ca
se
loa
d:
32
%
Tim
e t
o D
isp
os
itio
n:
73
%
Pe
nd
ing
Ca
se
loa
d:
1%
0%
25%
50%
75%
100
%
125
%
150%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25
%
50
%
75
%
10
0%
12
5%
15
0%
Q1
17
Q1
18
Q1 1
9Q
1 2
0Q
1 2
1
0%
50
%
10
0%
15
0%
20
0%
Q1
17
Q1
18
Q1 1
9Q
1 2
0Q
1 2
10
%
5%
10%
15%
20%
25%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90
%G
oa
l
90
%G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Goa
l
10
0%
Goa
l
10
0%
Goa
l
Su
bm
itte
d: 1
0/2
3/2
02
0P
atie
nt C
are
Dis
iplin
ary
Ca
se
Pro
ce
ssin
g T
ime
s(w
ith
Co
ntin
ua
nce
Da
ys)
Pre
pa
red
by: D
ep
art
me
nt o
f H
ea
lth
Pro
fessio
ns
98
Note
: V
ert
ical scale
s o
n lin
e c
hart
s c
hange, both
acro
ss b
oard
s a
nd m
easure
s, in
ord
er
to a
ccom
modate
vary
ing d
egre
es o
f data
flu
ctu
ation.
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 1
00
%
66
Ca
se
s C
lose
d w
ith
in 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 1
05
%
37
8 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 1
0%
22
Ca
se
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 9
2%
De
nti
str
yC
lea
ran
ce
Ra
te:
12
0%
64
Ca
se
s R
ece
ive
d
77
Ca
se
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
35
%
78
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
89
%
57
Ca
se
s C
lose
d w
ith
in 2
50
Da
ys
13
6 C
ase
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
99
%
35
7 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Me
dic
ine
Cle
ara
nc
e R
ate
: 8
9%
40
3 C
ase
s R
ece
ive
d
36
0 C
ase
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
20
%
Pe
nd
ing
Ca
se
loa
d:
11
%
75
Ca
se
s P
en
din
g o
ve
r 4
15
Da
ys
Vir
gin
ia D
ep
art
me
nt
of
He
alt
h P
rofe
ss
ion
s -
Pa
tie
nt
Ca
re D
isc
iplin
ary
Ca
se
Pro
ce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Da
ys
), b
y B
oa
rd
Ag
e o
f P
en
din
g C
as
elo
ad
Tim
e t
o D
isp
os
itio
n(p
erc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nc
e R
ate
Ph
arm
ac
yC
lea
ran
ce
Ra
te:
10
2%
59
Ca
se
s C
lose
d w
ith
in 4
15
Da
ys
52
Ca
se
s C
lose
d w
ith
in 2
50
Da
ys
65
Ca
se
s R
ece
ive
d
66
Ca
se
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
13
%
22
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
79
%
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 4
%
6 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
0%
50%
100
%
150
%
200
%
250
%
300
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
30%
35%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
5%
10%
15%
20%
25%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
50
%
10
0%
15
0%
20
0%
Q1
17
Q1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
50
%
10
0%
15
0%
20
0%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
10
%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1 1
9Q
1 2
0Q
1 2
1
0%
20%
40%
60%
80%
100
%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
20%
40%
60%
80%
100
%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
90
% G
oa
l
90
% G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Goa
l
10
0%
Go
al
10
0%
Go
al
Su
bm
itte
d: 1
0/2
3/2
02
0P
atie
nt C
are
Dis
iplin
ary
Ca
se
Pro
ce
ssin
g T
ime
s(w
ith
Co
ntin
ua
nce
Da
ys)
Pre
pa
red
by: D
ep
art
me
nt o
f H
ea
lth
Pro
fessio
ns
99
Note
: V
ert
ical scale
s o
n lin
e c
hart
s c
hange, both
acro
ss b
oard
s a
nd m
easure
s, in
ord
er
to a
ccom
modate
vary
ing d
egre
es o
f data
flu
ctu
ation.
11
Ca
se
s R
ece
ive
d
Cle
ara
nc
e R
ate
: 1
06
%
49
Ca
se
s R
ece
ive
d
52
Ca
se
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
78
%
25
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
78
%
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 6
%
7 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 1
00
%
51
Ca
se
s C
lose
d w
ith
in 4
15
Da
ys
8 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Co
un
se
lin
g
40
Ca
se
s C
lose
d w
ith
in 2
50
Da
ys
So
cia
l W
ork
Cle
ara
nc
e R
ate
: 1
18
%
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 9
0%
18
Ca
se
s C
lose
d w
ith
in 4
15
Da
ys
42
Ca
se
s R
ece
ive
d
34
Ca
se
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
40
%
93
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
40
%
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 2
2%
47
Ca
se
s P
en
din
g o
ve
r 4
15
Da
ys
Vir
gin
ia D
ep
art
me
nt
of
He
alt
h P
rofe
ss
ion
s -
Pa
tie
nt
Ca
re D
isc
iplin
ary
Ca
se
Pro
ce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Da
ys
), b
y B
oa
rd
Ag
e o
f P
en
din
g C
as
elo
ad
Tim
e t
o D
isp
os
itio
n(p
erc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nc
e R
ate
Ve
teri
na
ry M
ed
icin
eC
lea
ran
ce
Ra
te:
81
%
13
Ca
se
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
49
%
19
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
10
0%
13
Ca
se
s C
lose
d w
ith
in 2
50
Da
ys
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 2
1%
8 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 1
00
%
13
Ca
se
s C
lose
d w
ith
in 4
15
Da
ys
0%
50%
100
%
150
%
200
% Q1
17
Q1
18
Q2
19
Q2
20
0%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10
0%
20
0%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
25
0%
50
0%
75
0%
10
00
%
12
50
%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
10
%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
% Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90
% G
oa
l
90
% G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Go
al
10
0%
Go
al
10
0%
Goa
l
Su
bm
itte
d: 1
0/2
3/2
02
0P
atie
nt C
are
Dis
iplin
ary
Ca
se
Pro
ce
ssin
g T
ime
s(w
ith
Co
ntin
ua
nce
Da
ys)
Pre
pa
red
by: D
ep
art
me
nt o
f H
ea
lth
Pro
fessio
ns
100
Note
: V
ert
ical scale
s o
n lin
e c
hart
s c
hange, both
acro
ss b
oard
s a
nd m
easure
s, in
ord
er
to a
ccom
modate
vary
ing d
egre
es o
f data
flu
ctu
ation.
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 1
00
%
2 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 8
6%
6 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 2
1%
15
Ca
se
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 8
1%
1 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
11
Ca
se
s C
lose
d w
ith
in 2
50
Da
ys
Op
tom
etr
yC
lea
ran
ce
Ra
te:
40
%
5 C
ase
s R
ece
ive
d
13
Ca
se
s C
lose
d w
ith
in 4
15
Da
ys
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 8
%
2 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
8 C
ase
s P
en
din
g o
ve
r 2
50
Da
ys
Vir
gin
ia D
ep
art
me
nt
of
He
alt
h P
rofe
ss
ion
s -
Pa
tie
nt
Ca
re D
isc
iplin
ary
Ca
se
Pro
ce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Da
ys
), b
y B
oa
rd
Ag
e o
f P
en
din
g C
as
elo
ad
Tim
e t
o D
isp
os
itio
n(p
erc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nc
e R
ate
: 1
58
%
Ps
yc
ho
log
yC
lea
ran
ce
Ra
te:
62
%
13
Ca
se
s R
ece
ive
d
8 C
ase
s C
lose
d
12
Ca
se
s R
ece
ive
d
19
Ca
se
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
50
%
36
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Pe
nd
ing
Ca
se
loa
d:
26
%
21
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
71
%
5 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 1
1%
9 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Lo
ng
Te
rm C
are
Cle
ara
nc
e R
ate
Tim
e t
o D
isp
os
itio
n:
69
%
Pe
nd
ing
Ca
se
loa
d:
33
%
2 C
ase
s C
lose
d
Tim
e t
o D
isp
os
itio
n:
50
%
0%
25%
50%
75%
100
%
125%
Q1
17
Q1
18
Q1
19
Q1 2
0Q
1 2
1
0%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
% Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
10
%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
40%
50%
60%
Q1
17
Q1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
20
% G
oa
l
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90
% G
oa
l
0%
50%
100
%
150
%
200
%
Q1
17
Q1
18
Q1
19
Q1 2
0Q
1 2
1
0%
10
0%
20
0%
30
0%
40
0%
Q1
17
Q1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
12
0%
24
0%
36
0%
48
0%
60
0%
Q1
17
Q1
18
Q1
19
Q1 2
0Q
1 2
1
90
% G
oa
l
90
% G
oa
l
20
% G
oa
l
20
% G
oa
l
10
0%
Go
al
10
0%
Go
al
10
0%
Goa
l
Su
bm
itte
d: 1
0/2
3/2
02
0P
atie
nt C
are
Dis
iplin
ary
Ca
se
Pro
ce
ssin
g T
ime
s(w
ith
Co
ntin
ua
nce
Da
ys)
Pre
pa
red
by: D
ep
art
me
nt o
f H
ea
lth
Pro
fessio
ns
101
Note
: V
ert
ical scale
s o
n lin
e c
hart
s c
hange, both
acro
ss b
oard
s a
nd m
easure
s, in
ord
er
to a
ccom
modate
vary
ing d
egre
es o
f data
flu
ctu
ation.
5 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 8
0%
4 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 0
%
0 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 1
00
%
7 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 3
6%
Tim
e t
o D
isp
os
itio
n:
86
%
Pe
nd
ing
Ca
se
loa
d:
50
%
7 C
ase
s P
en
din
g o
ve
r 2
50
Da
ys
6 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Au
dio
log
yC
lea
ran
ce
Ra
te:
60
0%
1 C
ase
s R
ece
ive
d
6 C
ase
s C
lose
d
Vir
gin
ia D
ep
art
me
nt
of
He
alt
h P
rofe
ss
ion
s -
Pa
tie
nt
Ca
re D
isc
iplin
ary
Ca
se
Pro
ce
ss
ing
Tim
es
(w
ith
Co
nti
nu
an
ce
Da
ys
), b
y B
oa
rd
Ag
e o
f P
en
din
g C
as
elo
ad
Tim
e t
o D
isp
os
itio
n(p
erc
ent of
cases p
endin
g o
ver
one y
ear)
Cle
ara
nc
e R
ate
Ph
ys
ica
l T
he
rap
yC
lea
ran
ce
Ra
te:
12
9%
7 C
ase
s R
ece
ive
d
Cle
ara
nc
e R
ate
: 1
00
%
7 C
ase
s R
ece
ive
d
7 C
ase
s C
lose
d
Pe
nd
ing
Ca
se
loa
d:
17
%
6 C
ase
s P
en
din
g o
ve
r 2
50
Da
ys
Pe
nd
ing
Ca
se
loa
d:
55
%
17
Ca
se
s P
en
din
g o
ve
r 2
50
Da
ys
Tim
e t
o D
isp
os
itio
n:
75
%
6 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
Fu
ne
ral
Pe
nd
ing
Ca
se
loa
d O
ve
r 4
15
Da
ys
: 1
6%
5 C
ase
s P
en
din
g o
ve
r 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n O
ve
r 4
15
Da
ys
: 1
00
%
8 C
ase
s C
lose
d w
ith
in 4
15
Da
ys
Tim
e t
o D
isp
os
itio
n:
40
%
2 C
ase
s C
lose
d w
ith
in 2
50
Da
ys
9 C
ase
s C
lose
d
0%
25%
50%
75%
100
%
125
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
20%
40%
60%
80%
100
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
25%
50%
75%
100
%
125
% Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
30%
60%
90%
120
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
90
% G
oa
l
0%
10%
20%
30%
40%
50%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10%
20%
30%
40%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
0%
300%
600%
900
%
Q1
17
Q1
18
Q1
19
Q1
20
Q1
21
0%
10
0%
20
0%
30
0%
Q1 1
7Q
1 1
8Q
1 1
9Q
1 2
0Q
1 2
1
-25
%
10
0%
22
5%
35
0%
47
5%
60
0%
Q1
17
Q1
18
Q1
19
Q1
20
Q1 2
1
90
% G
oa
l 90
% G
oa
l
20
% G
oa
l
20
%G
oa
l
20
% G
oa
l
10
0%
Go
al1
00
% G
oa
l
10
0%
Go
al
Su
bm
itte
d: 1
0/2
3/2
02
0P
atie
nt C
are
Dis
iplin
ary
Ca
se
Pro
ce
ssin
g T
ime
s(w
ith
Co
ntin
ua
nce
Da
ys)
Pre
pa
red
by: D
ep
art
me
nt o
f H
ea
lth
Pro
fessio
ns
102