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Page 1: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing
Page 2: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Agenda Agenda

State Contract DetailsState Contract Details Enterprise InformationEnterprise Information Breakdown of AccountsBreakdown of Accounts Billing OptionsBilling Options Web link DemoWeb link Demo Contact ListContact List SummarySummary Q&AQ&A

Page 3: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

North Carolina State North Carolina State Contract Contract

Enterprise is the ONLY rental car vendor on Enterprise is the ONLY rental car vendor on the State Contract.the State Contract.

Rates include Collision Damage Waiver and Rates include Collision Damage Waiver and Liability CoverageLiability Coverage

Personal Car Usage-Obtaining a rental car Personal Car Usage-Obtaining a rental car from Enterprise is an excellent alternative for from Enterprise is an excellent alternative for those that currently may drive their personal those that currently may drive their personal vehicle for official UNCC business. vehicle for official UNCC business.

Page 4: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Enterprise Rent-A-Car Enterprise Rent-A-Car

LocationsLocations– Currently, Enterprise has over 6,000 Currently, Enterprise has over 6,000

locations in the United Stateslocations in the United States– We are onsite at over 240 airports We are onsite at over 240 airports

nationwidenationwide– Over 30 locations in Charlotte area and Over 30 locations in Charlotte area and

over 160 in North Carolinaover 160 in North Carolina– Closest to UNCC CampusClosest to UNCC Campus

6932-A North Tryon Street 6932-A North Tryon Street 704-597-0004704-597-0004

8629 JM Keynes Dr (Inside the Hilton) 8629 JM Keynes Dr (Inside the Hilton) 704-688-6580704-688-6580

Page 5: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Enterprise Rent-A-CarEnterprise Rent-A-Car

Vehicle SelectionVehicle Selection

– Carry over 150 makes and models of Carry over 150 makes and models of vehiclesvehicles

– Including minivans, 15-passenger Including minivans, 15-passenger vans, pickup trucks, cargo vans and vans, pickup trucks, cargo vans and 4X4 SUVs4X4 SUVs

Page 6: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Enterprise Rent-A-CarEnterprise Rent-A-Car

Customer ServiceCustomer Service

– Enterprise was recently awarded the Enterprise was recently awarded the 2008 JD Power & Associates award 2008 JD Power & Associates award for Rental Car Satisfaction. This is for Rental Car Satisfaction. This is the 9the 9thth time in the past 10 years time in the past 10 years Enterprise has won this awardEnterprise has won this award..

– 24 hour roadside assistance. Simply call 1-800-307-666624 hour roadside assistance. Simply call 1-800-307-6666

Page 7: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Breakdown of Accounts Breakdown of Accounts

AthleticsAthletics– Direct BillDirect Bill– Customer PayCustomer Pay

General UseGeneral Use– Direct BillDirect Bill– Customer PayCustomer Pay

Personal UsePersonal Use– Customer Pay ONLYCustomer Pay ONLY

Page 8: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Billing Options Billing Options

Customer PayCustomer Pay– Renter will be required to present a credit Renter will be required to present a credit

card in their name at the time of rental.card in their name at the time of rental. Direct BillDirect Bill

– When making reservations, you will be When making reservations, you will be required to enter in a voucher number for required to enter in a voucher number for direct bill accounts.direct bill accounts.

– Billing is available at all Enterprise locations Billing is available at all Enterprise locations nationwide.nationwide.

Page 9: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Web link Demo Web link Demo

Page 10: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Contact List Contact List

Account QuestionsAccount Questions– Mathew Mayhew (704) 414-6252 Mathew Mayhew (704) 414-6252

[email protected]@erac.com– Gwen McManamen (704) 414-6246 Gwen McManamen (704) 414-6246

[email protected]@erac.com– Molly Tremoulis (704) 414-6240 Molly Tremoulis (704) 414-6240

[email protected]@erac.com Operational QuestionsOperational Questions

– Haji Kromah (704) 576-0133 Haji Kromah (704) 576-0133 [email protected]@erac.com

Page 11: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Summary Summary

Enterprise is the one approved car rental Enterprise is the one approved car rental vendor on the NC State Contract.vendor on the NC State Contract.

Rates are guaranteed at all US locations of Rates are guaranteed at all US locations of Enterprise.Enterprise.

Rates include Collision Damage Waiver and Rates include Collision Damage Waiver and Liability protection.Liability protection.

Direct billing is available at all US locations of Direct billing is available at all US locations of Enterprise.Enterprise.

All direct bill rentals must have a voucher All direct bill rentals must have a voucher numbernumber

Page 12: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Q&AQ&A

Page 13: Agenda State Contract Details State Contract Details Enterprise Information Enterprise Information Breakdown of Accounts Breakdown of Accounts Billing

Thank YouThank You