Agenda

• Rob Zigmann – Why we are here today

• Lawrence Diamond - An overview of the journey from a supplier perspective

• Michele Airs – The GS1net Journey

• GS1 – explaining What, Why and How

• Michele and GS1 – Questions

Outcomes of this seminar

• To discuss some of the challenges regarding Master Data

• Provide documentation to support Supplier internal discussions

• Provide an opportunity to help you start your GS1net journey

• Meet and greet & an opportunity for questions

Store Network

8

2

41

1 1 1

135 Officeworks

3 Harris Technology

5 Fulfilment Centres

3 Service Centres

Retail Stores

Business

42

1 1 2

26

1 1

12

1

1

1

3

Master Data - Suppliers

Supplier

Retailer

Retailer

Retailer

Retailer

Retailer

Current Challenges…

• Multiple Requests

• Multiple Formats

• Difficult to Broadcast changes

• Security of sensitive data

Master data - Officeworks

Officeworks

Supplier

Supplier

Supplier

Supplier

Supplier

Why choose Data Synchronisation?

• Improved Master Data integrity

• Reduction in POAs & Claims/Adjustments

• Reduction in CODB

• Efficiencies (speed to market) & security

• Reduction in out-of-stocks

• Ordering efficiencies (inner, outer, carton, pallet)

• Shared benefits for Suppliers and Officeworks

Michele Airs & Catherine KoetzThe GS1net Journey

Officeworks Journey

OW Call to Action

July 2010 Feb 2011

Commence On Boarding

Industry Sector Pilot

Industry Data Set Defined

Jan 2010

OSGaG Industry Sector Group Formed

Oct 2009 July 2011

Full Implementation

Oct 2011

Supplier Seminars

OW Internal Piloting & Training

Officeworks Data Set confirmed

M2M Interface dev’t

Oct 2010 Jan 2012

• Not-for-Profit Global organisation• Member based, standards organisation• Over 1 million member organisations globally

across more than 24 industry groups• Work with our members locally and globally to

develop & maintain standards and solutions to common business challenges

• Global Data Synchronisation Network (GDSN) and GS1net is one such solution

Who are GS1?

• GS1net is the GDSN certified data pool for Australia & New Zealand

• Enables a data synchronisation solution for Suppliers and Trading Partners

• GS1net lets you enter, validate, store and maintain all your product, pricing and other related trade information in a single location

• You can then easily share this information with the trading partners you work with, across all industry sectors, both in Australia and around the world

• Hosted by GS1 Australia• What is GS1net is NOT?

What is GS1net?

Supplier

What is GS1net?

Officeworks

Supplier

Supplier

Supplier

Supplier

Supplier

Notification

AcknowledgementConfirmation

Master Data/Price

Trading Partner

B

Trading Partner

C

GS1netRegistry

GS1net Data Pool

GS

1n

et D

ata

V

alid

atio

n

What next? The GS1net Journey

• Source relevant information • Understand the data requirements

relevant to your catalogue including product hierarchy

• Attend training as required • Compare requirements against the

data contained within your own database

• Get assistance from GS1 • “Register” as user of GS1net

Where do you start?

• 3 main options– Online method for small

suppliers (less than 10 GTIN) – GS1net Browser

Template/spreadsheet loader– Integrated Solution from

Certified Solution Provider

Loading data into GS1net

• Officeworks– GS1net Alias: OFFWORKS– GS1net Standard Pricing GLN:

9377779187470– GS1net Special Pricing GLN:

9377779252352

• Supplier– GS1net Alias: Set up at registration– GS1net GLN: included in your

membership of GS1, if you do not have contact GS1

– Officeworks Supplier Number: Contact Officeworks eCommerce

Preparing to load

• All products in range• Complete product hierarchy

identified (Base Unit/Inner/Carton/Pallet)

• Classification of products• Branded & Private label• Source data to fill any gaps• Clarify pricing requirements,

allowances and charges

Preparing to load

• Populate GS1net with your data• “Essentials” program with

GS1net Services Support– Final validation against Industry &

Trading Partner requirements – Review of all pricing, community

visibility, relevant dates– “Publication” of data to trading

partners

Load your data

• “Ready” announcement• Commence “Live” process with

Officeworks• Build post “Live” processes as

part of business as usual processes

• Once “Live” ensure all products and pricing are maintained in GS1net

“Ready” to synchronise

• Build understanding within the business• Ensure support from management• Source all the relevant information • Determine if any other trading partners

have similar requirement• Get assistance where needed from GS1

or Officeworks• Review your options of how to load your

data

Preparing your project

Go “LIVE” with OfficeworksOfficeworks will be informed once a Supplier has reached GS1net Ready status. To obtain GS1net Live status the following steps are taken by Officeworks:• Conduct a Master Data Validation process to

remove any discrepancies• Confirm that data has been published for all

items on range• Data “Synchronised”• Certification & “Go Live” with Officeworks• All new products and ongoing pricing updates

sent via GS1net

GS1net Item Publication/Subscription

GS1netVendor A

Upload Data

Publish Highest Level in Hierarchy

TradingPartner A

Subscribe GLN / GTIN

Item/Price Data(Hierarchy)

Item Data ConfirmationItem Data Confirmation

Global

Registry

• GS1 membership• Registration• “Ready” process – including Essentials

program• Connection• Ongoing costs/Capping • Training• Assistance • Solution Providers

Requirements & costs

WHY DID WE DO THIS GS1net Implementation

Presented by Lawrence DiamondE-commerce Manager

Energizer Australia

What did we do before GS1net

More Customer Service people were employed to fix orders.

Order dates were missed. Wrong deliveries – wrong product –wrong

pack size. Heightened tensions between trading

partners. Claims , claims and more claims. Resources wasted in all the above. We did not know how good our data was -

or not !!!

The Journey No pain no gain

Forced to verify data in back office systems – How bad was that !!! – six months to clean up

First GS1net customer – painful to get on board –the amount of work to get it right !!!

Live with first GS1net customer – all subsequent customers – a breeze.

GS1net ready with Officeworks. 20 Minutes

Data align with customer - a must (now we are speaking the same language)

The Gain

Energizer uses fully automated systems – good orders produce a pick in remote warehouse –

3 mins from order receipt – faster order to pick. Reduced resources dealing with claims,

less Customer Service fixing orders. Warehouse has longer lead time to pick

and deliver – no last minute panics. Officeworks love us even more !!!

The Learnings

We thought our data was so good – it was not.

We thought that Officeworks had the same data as us- they did not.

Data alignment through GS1net is a must.

Publish once share with all. Forces internal processes to ensure clean

– correct data. Once the pain has gone more gain.

• Ethical Sourcing• Distribution Centre presentation and tour• Warehouse Management System• Process Efficiencies in Replenishment

• Including POA/POC improvements• Order release time improvements

Other Officeworks updates

More information

Officeworks eCommerce/GS1net teamPhone: 03 8575 1745Email: officesworksecommerce@officeworks.com.au

GS1 Industry Engagement teamPhone: 1300 366 033Email: catherine.koetz@gs1au.org or bonnie.ryan@gs1au.org

GS1 Services Support/GS1net Team Phone: 1300 366 033Email: servicessupport@gs1au.org