agenda€¦ · agenda virginia beach public library board september 14, 2020 5:00 p.m. zoom virtual...
TRANSCRIPT
AGENDA
Virginia Beach Public Library Board September 14, 2020 5:00 p.m.
Zoom Virtual Meeting
I. Call to Order and Declaration of Quorum – Helena Gourdine-Thorpe, Chair
II. Disposition of Minutes – June 8, 2020 Regular Session
III. Director’s Report – Eva Poole
A. Virginia Beach Public Library FY21 Budget Shelby Goldsmith, Administrative Services Manager
B. COVID-19 Data Dashboard Hannah Duggins-Warf, Strategic Data Analyst
IV. Committee Reports
V. Unfinished Business
VI. New Business
A. Recruitment of new Board Member
VII. Announcements
VIII. Adjournment The next Virginia Beach Public Library Board meeting will be Monday, October 12, 2020, at 5:00 p.m.
9/11/2020 Introduction
1/1
COVID-19 Phased Reopening Report
Data Owner: Virginia Beach Public LibraryData Steward: Strategic Data Analyst, VBPLData Custodian: Strategic Data Analyst, VBPL
A summary of customer activity as the Library reopens to the public after the COVID-19 crisis. The report goes back to June 1, 2020. The report will add metrics as services are added. The report will be updated weekly on Mondays.
Phase 1A: Digital Checkouts, Digital Program Attendance, ReturnsPhase 1B: Add Hold PickupsPhase 2A: Add door counts, card registrations, payments, computer sessions, print jobsPhase 2B: In-Person programs and attendance if offered
Digital Checkouts: Number of items checked out on our online platforms (Overdrive, hoopla, RBDigital). Data pulled from OrangeBoy report and may lag behind other reportingDigital Programs: Programs offered as advertised on Library MarketDigital Program Attendance: Attendance as recorded on Library Market. This information is continually being updated and may not reflect the most recent programs.Returns: Checkouts: Number of items checked out in drive-ups, lobby service, Special Services mail, and in-building after Phase 2.Door Counts: Number of customers entering each library buildingNew Cards: New library card registrations processedBill Payment: Number of bills paid by payment type and locationComputer Sessions: Number of logins to public computersPrint Jobs: Number of jobs printed
OrangeBoy Checkout ReportOrangeBoy New Customers ReportCollection Summary Report (Power BI Service)Public Computer Report (Power BI Service)Public Printing Report (Power BI Service)Library Programming Report (Power BI Service)BlueCloud Analytics Reopening Transaction ReportSpecial Services COVID-19 Stats Report
Ask a Question
9/11/2020 Summary Dashboard
1/1
Library Activity During Phased ReopeningAsk a Question
Total Checkouts by Library and Station Type
0K
1K
2K
3K
Central
Kempsville
Bayside
Princess Anne
Law Library
Pungo-Blackwater
Oceanfront
Great Neck
Windsor Woods
1,880
867713
450226
51 11 8 8
2,688
1,065807
573
2052 38
Computer Sessions Print Jobs
Total Visits by Library and Visit Type
0K
5K
10K
Central
Kempsville
Princess Anne
Bayside
Law Library
Great Neck
Joint-Use
Oceanfront
Pungo-Blackwater
Windsor Woods
13,76411,341
6,710
3,272
8,098
Visit Type Door Count Drive-up
Digital Circulation
OverDrive46,499Number of Digital Checkouts
Hoopla26,140Number of Digital Checkouts
RBDigital2,945Number of Digital Checkouts
Kanopy Cloud624Number of Digital Checkouts
Cumulative Checkouts to Date
112,099Checkouts
Cumulative Returns to Date
112,766Returns
Updated through
9/8/2020
Programs by Track
Youth
Teen
Adult
Technol…
13
11
5
9/11/2020 Detailed Summary
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Library Activity During Phased ReopeningAsk a Question
Phase Number of Digital Checkouts Physical Checkouts Returns New Library Cards Issued Computer Sessions Total Visits Print Jobs Number of Programs
COVID Closure
Phase 1A
Phase 1B
Phase 2A
Bayside
Central
Digital
Early Literacy
Great Neck
Joint-Use
Kempsville
Law Library
Oceanfront
Other
Princess Anne
Pungo-Blackwater
Windsor Woods
132,82822,62445,11176,208
76,208
61191
33,275112,099
15,39029,232
251
6,3504,407
27,31655
3,983228
20,900941
3,046
81528,32339,817
112,76614,82423,801
1,3988,4086,136
25,87890
5,2351,761
19,6461,1784,411
29155
1111341
140595
93
29113
298 1
4,249713
1,880 8
86726111
450518
044,301
8,39613,764
00
11,341818
00
9,98200
75,454
8072,688
1,065281
5732
38
67358830
30
Total 276,771 145,626 181,721 1798 4,249 44,301 5,461 220
Updated through
9/8/2020
9/11/2020 Circulation Dashboard
1/1
Circulation During Phased ReopeningAsk a Question
Total Checkouts by Library and Station Type
0K
10K
20K
30K
40K
CL KV PA BASS GN JUL OF WW PB ELO LL
8,553 6,9962,603
34,398 34,137 18,199
13,006
10,0247,398 3,476
4,672
Station Type Drive Up Main Entrance Special Services
Returns by Library
0K
10K
20K
30K
40K
50K
KV CL PA BASS GN JUL OF WW ELO PB LL
40,033
35,308
30,932
23,880
15,677
12,510
9,2177,058
2,303 1,84991
Current Number of Items Checked Out by Status
CHECKEDOUT47,882Items
LOST-ASSUM19,679Items
LOST-CLAIM481Items
MISSING416Items
Cumulative Checkouts to Date
145,626Checkouts
Cumulative Returns to Date
181,721Returns
Updated through
9/8/2020
9/11/2020 Detailed Activity
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Library Activity During Phased ReopeningAsk a QuestionUpdated through
9/8/2020
Week
LibraryDate
BASSCheckouts
Returns
CLCheckouts
Returns
ELOCheckouts
Returns
GNCheckouts
Returns
JULCheckouts
Returns
KVCheckouts
Returns
LLCheckouts
Returns
OFCheckouts
Returns
PACheckouts
Returns
PBCheckouts
Returns
WWCheckouts
Returns
Week 23
Week 24
Week 25
Week 26
Week 27
Week 28
Week 29
Week 30
Week 31
Week 32
Week 33
Week 34
Week 35
Week36
8/31/20209/1/20209/2/20209/3/20209/4/20209/5/20209/6/2020Total
Week 37
Total
1
131,2381,0471,2421,0852,3252,4092,1432,2342,0672,114
482262264279561250
3652,7511,0671,1391,097
9911,6462,0801,6732,1442,3532,1092,340
5094533883522151774
353930
1,636928
1,3591,1394,3974,0373,9313,8864,3164,329
920669660617634836
1403,1681,7771,9211,2521,3961,8533,2973,3442,4713,3413,8113,491
76158269160457564757
4
5
21
4132
16
11527
20
732
137211544
14
296474519
3637
14
18
2
21,168
747905850918970725979
1,01887124414286
140156101
272,285
9521,172
946727
1,1601,6701,068
8841,1731,1951,155
28020216219215910949
77
68663884880562673056555357665516815410210511063
1,973
985913805676
1,0221,416
841787861725722147179106101123798
161934
2,0181,4921,9011,3414,2743,8883,3383,9683,8424,179
657632559763579637
264,1941,8312,3861,4191,7572,5424,2193,0183,0063,6243,6043,983
739689647680611627117
7
815
511
6513 1
119
66
191910
3 8
210
757548260341759960356966947951011810370
1149554
41,329
49960650847656099658673464379669217716910891
10610822
1
121,7001,2361,5071,3963,3143,2942,7213,0752,8432,818
574549420341531420
323,7681,5031,6291,0711,5961,6873,4342,2392,3123,0432,8652,664
65155742143148639991
2
13775
135140104162131136118119
383711111658
143
15167
94183195312156147184147114
441114111919
2,098
20,016
2,008117
23,880
4,336
34,398
3,917129
35,308
20
263
32
2,303
869
10,024
1,153110
15,677
702
7,398
74341
12,510
3,827
34,137
4,110314
40,033
5
62
11
91
554
6,079
7817
9,217
2,835
26,752
3,03653
30,932
171
1,430
118
1,849
1493340351441451412435435462464
998163405252
13833
66735026786179056675027055096141338081548081
387
4,672
509
7,058
9/11/2020 Library Cards
1/1
Library Card Sign-Ups During Phased ReopeningAsk a Question
Week of Year Bayside
Central
Great Neck
Joint-Use
Kempsville
Law Library
Oceanfront
Princess Anne
Windsor Woods
Total
Week 30Week 31Week 32Week 33Week 34Week 35Week 36Total
22331614251416
140
75879288679690
595
71 19
33
37342543574253
291
1
1
1 11
3
33583047316336
298
1
1
168212163200183216199
1341
Library Card Sign-Ups
20
30
40
50
Jul 26 Aug 02 Aug 09 Aug 16 Aug 23 Aug 30
34
32
50
18
49
19
4644
25 25
45
24
40
28 29
Updated through
9/8/2020
9/11/2020 Digital Circulation
1/1
Digital CirculationAsk a QuestionUpdated through
9/8/2020
VendorPhase
HooplaHoopla
Total
Kanopy CloudKanopy Cloud
Total
OverDriveOverDrive
Total
RBDigitalAcornTV
Great Courses
IndieFlix
Qello
RBdigital Books/Audio
RBdigital Magazines
Total
Total
COVID Closure
March
April
May
June
Week 23Phase 1A
June
Phase 1B
June
July
Phase 2A
July
Week 30Week 31
August
Week 31Week 32Week 33Week 34Week 35Week 36
September
Week 36
43,9065,723
14,56819,712
3,9033,9037,4687,468
15,1603,481
11,67926,140
3,3763,376
18,484
3,9943,9933,5163,516
43,9065,723
14,56819,712
3,9033,9037,4687,468
15,1603,481
11,67926,140
3,3763,376
18,484
3,9943,9933,5163,516
624
5472363686
114
624
547236
3686
114
84,15915,19930,47831,909
6,5736,573
14,44714,44728,397
9,44318,95446,49912,015
7,0095,006
29,8892,0436,8895,9987,261
84,15915,19930,47831,909
6,5736,573
14,44714,44728,397
9,44318,95446,49912,015
7,0095,006
29,8892,0436,8895,9987,261
33654
122123
37374848
13030
100242
764828
14913353229
104384521
18
182827141311
72312117
33
185
133111
65
193453
311110
91177
185
1316
7438 321
41160
146166
39397878
14940
109231
3838
161
21254337
3,809613
1,2621,628
306306576576
1,221305916
2,397289289
1,706
342287411320
4,763807
1,6061,964
386386709709
1,554385
1,1692,945
448399
492,044
380354493390
132,82821,72946,65253,58510,86210,86222,62422,62445,11113,30931,80276,20815,83910,784
5,05550,964
6,65311,27210,09311,281
3,465
4,2804,280
3,465
4,2804,280
75
7777
75
7777
6,6341,0644,5954,595
6,6341,0644,5954,595
364
1717
4
11
2
11
35
3232
346
402402
4234
453453
10,5971,0689,4059,405
Total 92,674 92,674 624 624 173,502 173,502 756 150 121 72 869 8,003 9,971 276,771
9/11/2020 Door Count
1/1
Door Count During Phased ReopeningAsk a Question
Year
Month
LibraryWeek of Year
BaysideDoor Count
Drive-up
Total
CentralDoor Count
Drive-up
Total
KempsvilleDoor Count
Drive-up
Total
Law LibraryDoor Count
Drive-up
Total
Princess AnneDoor Count
Drive-up
Total
Total
2020 July Week 30Week 31Total
August Week 31Week 32Week 33Week 34Week 35Week 36Total
September Week 36Week 37Total
TotalTotal
0000000000
2980
298298298
1,2621,1072,369
961,0541,2521,0841,166
2194,871
8580
8588,0988,098
1,2621,1072,369
961,0541,2521,0841,166
2194,8711,156
01,1568,3968,396
1,6501,5563,206
2581,6592,0002,3382,000
4598,7141,844
01,844
13,76413,764
000000000000000
1,6501,5563,206
2581,6592,0002,3382,000
4598,7141,844
01,844
13,76413,764
1,7911,2583,049
2811,4671,8001,7901,963
3577,658
6340
63411,34111,341
000000000000000
1,7911,2583,049
2811,4671,8001,7901,963
3577,658
6340
63411,34111,341
11492
2060
9911215010317
481131
0131818818
000000000000000
11492
2060
99112150103
17481131
0131818818
1,047895
1,942130799
1,008910965211
4,023745
0745
6,7106,710
469420889
61412522472468105
2,040343
0343
3,2723,272
1,5161,3152,831
1911,2111,5301,3821,433
3166,0631,088
01,0889,9829,982
6,3335,328
11,661826
5,4906,6946,7446,6651,368
27,7874,853
04,853
44,30144,301
Door Count by Library
0K
5K
10K
Bayside Central Kempsville Law Library Princess Anne
298
13,76411,341
818
6,710
8,098
3,272
Visit Type Door Count Drive-up
Updated through
9/8/2020
9/11/2020 Computer Use
1/1
Computer Activity During Phased ReopeningAsk a Question
Year
Month
LibraryWeek of Year
Bayside LibrarySessions
Users
Hours
Kempsville LibrarySessions
Users
Hours
MEO Central LibrarySessions
Users
Hours
Princess Anne LibrarySessions
Users
Hours
Wahab Law LibrarySessions
Users
Hours
TotalSessions Users Hours
2020 July Week 30Week 31Total
August Week 31Week 32Week 33Week 34Week 35Week 36Total
September Week 36Total
TotalTotal
12796
2235
11393989617
4226868
713713
9983
1825
8173909014
3536060
595595
534497
44843524811
2073636
340340
12079
1994
9111513715930
536132132867867
8548
1332
7510712314127
475122122730730
531569
04993749014
3207373
462462
235235470
3021226427429862
1,140270270
1,8801,880
176187363
2818823325326055
1017239239
16191619
125141267
1814616416817855
729158158
11541154
7553
1285
5763637510
2734949
450450
6046
1065
495759649
2434444
393393
361955
130
12234367
2292424
309309
284573
302268277
1543434
261261
212748
181734244
972323
168168
91120
131216122
5613138989
585508
1,09344
503557640655126
2,525553553
4,1714,171
441391832
40411487559579109
2185488488
35053505
277230508
23287434344365
881542
304304
23542354
Computer Use by Library
0
500
1,000
1,500
2,000
Bayside Library Kempsville Library MEO Central Library Princess Anne Library Wahab Law Library
713867
1,880
450
261
595730
1619
393
168
340462
1154
309
89
Sessions Users Hours
Updated through
9/8/2020
9/11/2020 Printer Use
1/1
Public Printing During Phased ReopeningAsk a Question
LibraryYear
BaysideCopy
Wired
Wireless
Total
CentralCopy
Wired
Wireless
Total
KempsvilleCopy
Wired
Wireless
Total
Law LibraryCopy
Wired
Wireless
Total
Princess AnneCopy
Wired
Wireless
Total
Total
2020July
Week 30Week 31
AugustWeek 31Week 32Week 33Week 34Week 35Week 36
SeptemberWeek 36
13019
91071
220117
31
4040
622150
5991
3825
7211212964
9090
33826
25 731
14
785177
70107478
799
126137109
130130
298622438
1732
34484742
6363
1,915399184215
1,15520
178283229445
361361
376774334
2184
44544175
8181
2,589538251287
1,54626
256385317562
505505
13928101883
113281922
2828
799134129
5554
103134148169
111111
8725
61960
48
3414
22
1,025187145
42697
1120170201205
141141
5921147
24 437
10
1414
21419
811
142
433438252
5353
1
1 1
274402218
167
48374535
26767
74936
52 9
111814
1313
443131
8546
2435
41575684
6969
553 3
48446
268
44
572143
8855
3439
5474
100106
8686
5,2451,085
576509
3,23143
577792800
1,0172
929929
Total 130 622 33 785 298 1,915 376 2,589 139 799 87 1,025 59 214 1 274 74 443 55 572 5,245
Print Jobs by Library and Job Type
0
500
1,000
1,500
2,000
Central Kempsville Bayside Princess Anne Law Library Windsor Woods Pungo-Blackwater
298139 130 74 59 13 118 81 40 22 1 7
1,915
799
622
443
214
25 1
376
87 33 55 1
Print Type Copy CVB-569320 Staff Wired Wireless
Updated through
9/8/2020
9/11/2020 Programs
1/1
ProgrammingAsk a QuestionUpdated through
9/8/2020
Number of Programs by Programmer Track
0
50
100
Youth Teen Adult Technology
116
54
40
10
People in Attendance by Programmer Track
0K
1K
2K
3K
4K
5K
Youth Adult Teen Technology
4.1K
0.3K 0.3K 0.2K
Programmer Track Date
Title RegistrantCount
People inAttendance
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
Youth
3/20/2020
3/23/2020
3/24/2020
3/25/2020
4/1/2020
4/4/2020
4/8/2020
4/11/2020
4/15/2020
4/18/2020
4/22/2020
5/2/2020
5/4/2020
5/4/2020
5/6/2020
5/7/2020
5/9/2020
5/11/2020
5/13/2020
Facebook Live Video: Preschool Science with Ms. Josie –Wheels
Facebook Live Video: Combined Rhyme Time for Babies andOnesies with Miss Renee
Facebook Live Video: Preschool Storytime with Mr. Kelvin
Facebook Live Video: Preschool Science with Ms. Ashley & Ms.Grace – Germs
YouTube Video Post: Just 2s Storytime with Ms. Katie
YouTube Video Post: Preschool Science with Ms. Ashley & Ms.Grace – Wind
YouTube Video Post: Family Storytime with Ms. Kathleen
YouTube Video Post: Preschool Storytime with Ms. Diane
YouTube Video Post: Just 2s Storytime with Ms. Lynn
YouTube Video Post: Combined Rhyme Time for Babies andOnesies with Ms. Lynn
Facebook Story: Earth Day Arts Celebration Voting All Day
YouTube Video Post: Chalk the Walk Storytime
Virtual Storytime Visit
Website Post: Virtual Star Wars Trivia
YouTube Video Post: Virtual Movement and MindfulnessStorytime
Virtual Storytime Visit
YouTube Video Post: Paper Flower Making Tutorial
YouTube Video Post: Virtual Fairy House Storytime and Craft
Webex Live: Virtual Pet Storytime
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
4
59
37
160
76
167
68
118
130
228
127
0
54
21
0
86
21
59
149
7Total 930 4058
Adult Technology Teen Youth
Phase Start End WeeksDigital
CheckoutsPhysical
CheckoutsReturns
New Library Cards Issued
Computer Sessions
Visits Print JobsNumber of Programs
COVID 3/16/2020 6/7/2020 12 11,069 5 68 24 - - - 6 Phase 1A 6/8/2020 6/21/2020 2 11,312 96 14,162 28 - - - 18 Phase 1B 6/22/2020 7/19/2020 4 11,278 8,319 9,954 28 - - 2 22 Phase 2A 7/20/2020 9/11/2020 7 10,887 16,014 16,109 192 607 6,329 779 4
Phase Start End WeeksDigital
CheckoutsPhysical
CheckoutsReturns
New Library Cards Issued
Computer Sessions
Visits Print JobsNumber of Programs
COVID 3/16/2020 6/7/2020 12 132,828 61 815 291 - - - 67 Phase 1A 6/8/2020 6/21/2020 2 22,624 191 28,323 55 - - - 35 Phase 1B 6/22/2020 7/19/2020 4 45,111 33,275 39,817 111 - - 7 88 Phase 2A 7/20/2020 9/11/2020 7 76,208 112,099 112,766 1,341 4,249 44,301 5,454 30
Weekly Average
Total Per Phase
VBPL Activity by Reopening Phase during COVID-19 Crisis