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Pavan Enterprises Relation Beyond Service Relation Beyond Service

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Page 1: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Pavan EnterprisesRelation Beyond Service

Relation Beyond Service

Page 2: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

AGENDA

2

Quality Certifications

India Network

Company History

Products and Services

Industry Solutions

India Fashion Logistics Solutions

Key Account Management

Page 3: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

OUR GUIDELINEOur Corporate DNA - FAMILY

irst, people firstll about the customers, alwaysaking it work better, everydaynnovation and entrepreneurshipive sustainabilityou and Me!

FAMILY

The core of who we are resides in the fact that we have always been and remain to this day a family owned company...

Page 4: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Corporate History... with 141 years of experience, we continue to grow and forge partnerships…

Successors PavanEnterprises, rebuild the company

PavanEnterprises represent 1stgeneration ownership

PavanEnterprises opens first international office in Bangalore

PavanEnterprises Worldwide Logistics opens in the USA

PavanEnterprises opens new warehouse in Bangalore & Chennai & Mumbai

PavanEnterpriseswins “Global Logistics Provider of the Year”

PavanEnterprisesopens offices in India and Fareast

2009200620041988 2012

PavanEnterprises launches the global IT platform HELIOS

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Page 5: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Members of the Main Board

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Value CreationPavanEnterprises, a privately held, financially stable, experienced partner

• We constantly strive to develop better, more efficient ways to do business through:

Fast Decisions Customer Focus State-of-the-art IT Solutions Entrepreneurship at all Levels

Personalized Solutions

SustainabilityOur focus: sustainable development

Page 6: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Pavan Enterprises

India

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Page 7: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

India Network• In India since 23rd Nov 1988

• 1 Regional office , 8 Branch offices

• 123 personnel including 15 sales personnel

• Customized solutions for logistics and supply chain requirements

• Multimodal transportation services

• Automated business processes using fully integrated IT tools.

• Executing customs clearance in all major ports

Page 8: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Our ExpertiseProducts, Services & Industry Solutions

Page 9: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Products and Services

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Page 10: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Air FreightKeeping you ahead around the clock and around the world

•Regular consolidation

•Global Preferred Carriers

•Strategic Gateways

•Punctual pick up and delivery

•Handling of Heavy and/or Dangerous Goods

•Packaging, Crating and short term warehousing

•Customs clearance services

•Import, export , trans-shipment & Cutsoms Clearance.

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Air Partners

Page 11: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Major International Airports - India

“Strategically located across all major international airports in India”.

Major International Airports

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Page 12: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Key Customers - Airfreight

Fashion Healthcare Automotive Others

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Page 13: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Sea FreightBenefit from strong ties spanning all seven seas

•NVOCC Consolidation services with Pelorus Ocean Line *

•Project and Break-bulk Cargo *

•Buyer’s consolidation*

•Import / export stuffing & de-stuffing station

•Customs brokerage

•Cartage and Inland freight by truck or rail

•Warehousing, Storage and Transportation

•Export Packaging and Crating

•Fixed and flexible schedules on all major routes

•Complete Documentation

* Only in BOM

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Ocean Carrier Partners

Page 14: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Major Seaports in India

“No shipment is too large or too heavy for PavanEnterprises Sea Freight. As an international logistics service provider, we work together with all premium shipping companies on all ocean ports.”

Gate way BOM- NHV & DEL

Gateway MAA

Gateway CCU

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Page 15: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Brokerage ServicesMaking the complex Customs process simple and fast.

• 58 personnel

• Own Custom Clearance License

• One Stop Shop (Door to Door services)

• Expertise in Customs rules, schemes ,classification & regulations

• Excellent relationship with Customs/Govt Agencies

• Well Versed with handling of second hand capital goods

• Support Services for 100% EOU/SEZ/STPI/EHTP

• Support customer with Pavan Enterprises Implants in order to maintain statutory records on needs & Chargeable basis.

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TRANS ASIA SHIPPING SERVICE & TRANS ASIA LOGISTICS PVT. LTD.,A Subsidiary Company of Pavan Enterprises

Page 16: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Sea- AirCombined advantages of air and sea freight

•More affordable than direct air freight and faster than sea freight

•Intermodal transport system

•Deadlines held and freight rates reduced

•Best routes between points of departure and destination

•Available on all main routes from Asia to Europe or US via hub in Dubai or in Vancouver

•Cooperation with reliable carriers

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Page 17: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Contract Logistics & ConsultingDeveloping and implementing tailor- made logistics solutions along the supply chain

1. Product Offering

• Warehousing

• Distribution

• Value Added Services

2. Sectoral Capabilities

3. Current Presence & Reach

4. IT Capability

5. Client List / Testimonials

6. Pavan Enterprises Approach

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Page 18: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service• 24/7 availability• Real-time reporting • Secured Access

Global Web Portal Access…

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• PavanEnterprises Information Tool – HIT• Tracking and Tracing

• Purchase Order Management

• Warehousing: Inventory Management

• Air & Sea: Interactive Reporting

• Global Transparency – PE Chain• Our Supply Chain Tool for integrated services

• Data Warehouse – DWH• Material-In-Transit Reports

• Volume Reports

• Financial Reports

Page 19: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

INDUSTRY SOLUTIONS

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Page 20: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Industry Solutions – India

Automotive Logistics

•Individualized automotive

logistics solutions for procurement, production and

distribution

Fashion Logistics

• Tailor-made solutions for your fashion logistics needs

Healthcare Logistics

• Ultra-careful handling to the most stringent shipping standards

Renewable Logistics

• Our commitment and interest in this sector extends far beyond the specialized products and services we offer for the renewable energy industry.

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Project Logistics

• No matter where your cargo originates; our experienced team will organize everything you need to move.

Page 21: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Passion for Fashion

PavanEnterprises India Fashion Logistics

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Page 22: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

• Garments / Textiles

• Shoes

• Accessories

• Fabrics/Leathers

• Functional Apparels

• Furnishing Textiles

Our Sectors

Fashion Logistics

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Page 23: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Fashion LogisticsTailor-made solutions for your fashion logistics needs

•Hanging garments (bar/ string hanging)

•Packaged goods

•Climate-controlled storage units

•Event monitoring and KPI reporting

•Tailored and integrative IT tools

•Value added services such as warehousing, preparation of goods, pick & pack, quality control, distribution to POS

•eCommerce & integrated fulfillment solutions

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Page 24: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Industry Knowledge

Effective Customer Care

Capture New trends & Customer needs

Solution Development

Excellent Offer Creates attraction

Setting the industry benchmark

Industry Solution Cycle

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Page 25: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Business & Solution Strategy

Member of the Board Headquarter

Global Logistics Manager Customer Global Product Manager PavanEnterprises Industry

Pavan Enterprises Worldwide Logistics Management

Business & SolutionStrategy

Business & SolutionStrategy

Regional Logistics Manager Customer

Country Management Customer

Country Management /Nominated Account Manager

Regional Product ManagerPavanEnterprises Industry

Operation Management Customer

IT DivisionCustomer

IT Division / PCOHWL

Operation ManagementHWL

Business & Solution Strategy HFL Customer

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Page 26: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Key Account Management

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Page 27: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Understanding Customer Requirements ……

An empowered single point of contact

General product know-ledge with easy access to expertise

Industry knowledge Global, regional and

local structures Strategic and proactive

Implementation people in the sales process

Globally consistent implementation approach

Timely and sufficient resource allocation

Global & regional performance management and consistent KPIs

Local operations interface

Proactive issue resolution

Contracted service levels are maintained

Pro-actively improve productivity and reduce cost

Understanding of their supply chain

Identify solution that can make their supply chain more efficient and effective

Supply Chain Consultants as part of the sales process

Globally consistent solutions offer

Customer Relationship

Customer Implementation

KAMBPMQ

Solution Design Cell

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Page 28: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

Operational Solution – Account Management

• Strategic and operational customer business management.

• Strategic outlook on business development and value-add opportunities.

• Service Level Agreements (SLA)

• Execution, Compliance, Review

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Page 29: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service

We are Unique…•Very Flexible and service oriented company

•We are a solution-oriented and develop strategies for our clients from a single source.

•Dedicated and nominated Fashion team

•Global Fashion Competence

•Competitive Rates

•Long term experience in handling and transportation of hanging garments in air and sea freight

•Well Known fashion forwarder with good references.

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Page 30: AGENDA 2 Quality Certifications India NetworkCompany History Products and Services Industry Solutions India Fashion Logistics SolutionsKey Account Management

Relation Beyond Service30

Visit us online at:www.PavanEnterprises.in

Thank you for your attention!