agency training deck brought to you by - home | masnet · a guide for sub-admins, enquiry users...
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![Page 1: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/1.jpg)
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Agency Training Deck
A Guide for Sub-Admins, Enquiry Users & Users:
Activate User Account (SingPass Holders)
Brought to you by:
Brought to you by:
![Page 2: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/2.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
• Under ‘Services’, select ‘Activate CorpPass Account’ from the dropdown
menu.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 3: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/3.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
• Arrive at the ‘Activate CorpPass Account’ page.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 4: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/4.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
• You may choose to activate your account via ‘Reference ID’ or ‘Entity
Registration No.’
Option A
Option B
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 5: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/5.jpg)
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Activate User Account
Step 1
Step 2 (Option A)
Step 3
Step 4
Step 5
• Activate via ‘Reference ID’.
Select the
‘Reference
ID’ option.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 6: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/6.jpg)
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Activate User Account
Step 1
Step 2 (Option A)
Step 3
Step 4
Step 5
• Enter the Reference ID that was provided in the email notification you
received during account creation.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 7: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/7.jpg)
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Activate User Account
Step 1
Step 2 (Option A)
Step 3
Step 4
Step 5
• Enter the verification code displayed on the screen, then click ‘Next’
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 8: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/8.jpg)
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Activate User Account
Step 1
Step 2 (Option B)
Step 3
Step 4
Step 5
• Alternatively, you may choose to activate via ‘Entity Registration No.’
Option B
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 9: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/9.jpg)
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Activate User Account
Step 1
Step 2 (Option B)
Step 3
Step 4
Step 5
• Choose ‘UEN’ or ‘Foreign Entity’ from the dropdown menu, then enter
your ‘Entity Registration No.’
Enter your Entity
Registration No.
Dropdown menu
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 10: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/10.jpg)
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Activate User Account
Step 1
Step 2 (Option B)
Step 3
Step 4
Step 5
• Enter your ‘NRIC’, ‘FIN’, or ‘Foreign ID’ number.
Enter your ID
number
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 11: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/11.jpg)
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Activate User Account
Step 1
Step 2 (Option B)
Step 3
Step 4
Step 5
• Enter the verification code displayed on the screen, then click ‘Next’.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 12: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/12.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
• You will be redirected to the SingPass login page. Enter your SingPass ID
& Password, then click ‘Login’. Alternatively, log in with SingPass Mobile
app.
![Page 13: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/13.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
• Arrive at 2FA verification page. You can choose your verification methods.
Option A Option B Option C
![Page 14: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/14.jpg)
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Activate User Account
Step 1
Step 2
Step 3 (Option A)
Step 4
Step 5
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
• If you have set up SingPass Mobile, you will receive a notification via the
mobile app. Tap the notification in your mobile to proceed.
![Page 15: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/15.jpg)
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Activate User Account
Step 1
Step 2
Step 3 (Option B)
Step 4
Step 5
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
• If you have set up SMS OTP, enter the 6-digit Mobile OTP sent to your
registered mobile number, then click ‘Submit’.
![Page 16: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/16.jpg)
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Activate User Account
Step 1
Step 2
Step 3 (Option C)
Step 4
Step 5
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
• Alternatively, if you have a OneKey Token, enter your 8-digit OTP shown
on your Token, then click ‘Submit’.
![Page 17: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/17.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
• Next, enter a CorpPass ID of your choice. Do note that this cannot be
changed once submitted.
This field may be prepopulated with a CorpPass ID
that has already been set up by your CorpPass
Administrator. If so, this can no longer be changed.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 18: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/18.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
• Enter a password of your choice.
Ensure that your password
meets the criteria.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 19: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/19.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
• Re-enter your password then click ‘Submit’.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 20: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/20.jpg)
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Activate User Account
Step 1
Step 2
Step 3
Step 4
Step 5
• A confirmation message will indicate that your account has been
activated.
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)
![Page 21: Agency Training Deck Brought to you by - Home | MASNET · A Guide for Sub-Admins, Enquiry Users & Users Activate User Account (SingPass Holders) • If you have set up SMS OTP, enter](https://reader036.vdocuments.mx/reader036/viewer/2022062506/5f030e717e708231d4075178/html5/thumbnails/21.jpg)
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- END -Updated as of February 2019
A Guide for Sub-Admins, Enquiry Users & Users
Activate User Account (SingPass Holders)