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AGEING WORKFORCE CASUAL WORKFORCE INCIDENT REPORTING MH AWARENESS PSYCH INJURIES WHS OBLIGATIONS

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Number of incidents of aggression and/or violence during the last 30 days? Aged Care? Disability? Family & Youth? Mental Health? www.hollandthomas.com.au

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Number of incidents during last 30 days Aged Care Disability Family & Youth Mental Health www.hollandthomas.com.au

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FAST FACT 1 www.hollandthomas.com.au Rate of reporting of incidents 41%41%

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What percentage of the time were these people the source of the aggression or violence? Client Colleague Family member Neighbour Random member of the public Worker from another organisation Visitor

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Source of the aggression or violence ClientColleague Family member Neighbour Other Worker Random public Visitor Source: Home Care, Community Care & Outreach Staff Safety Survey 2013

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How many times did incidents involve the following? www.hollandthomas.com.au

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FAST FACT 2 www.hollandthomas.com.au Of incidents resulted in the worker suffering a Psychological Injury 23%23%

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FAST FACT 3 www.hollandthomas.com.au Lost 1 or more days managing one incident during the last 30 days, not including time off work 3% 3%.

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100 Employees 1 Serious Incident $100,000 + $100,000 +~~ CLAIMS COST www.hollandthomas.com.au

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FAST FACT 4 www.hollandthomas.com.au Felt Very Well Prepared to manage their safety in the future 27%27%

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Setting Boundaries Redirection Withdrawing www.hollandthomas.com.au

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