aftermarket support - home : mayfran international
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AFTERMARKET SUPPORT
TOTAL
WE NEVER WALK AWAY FROM A PRODUCT
We offer a broad range of genuine replacement parts and accessories, superior
quality belts, expert customer and field services, and much more—all available
to you for the lifetime of your product. We pride ourselves on quality and care.
It’s why we go above and beyond to exceed your expectations.
When you buy from Mayfran, you get
more than just the right solution for your
application. Our complete aftermarket
service and support ensure your
solution will do exactly what you
need it to do for the long term.
QUALIFYING CRITERIA
Have purchased from Mayfran in the last 12 months any of the following:
• Mayfran equipment • Mayfran field service • $400K in Mayfran belts and/or parts
Equipment was installed by Mayfran qualified installers
Currently enrolled in Mayfran’s inspection program (semiannual or annual)
Customer has existing contract with Mayfran for preventive maintenance
MAYFRAN LOYALTY PROGRAM
Select customers who qualify for the Mayfran Loyalty Program can receive Mayfran field service, inspection services and/or preventive maintenance at discounted rates.
Customers who match any one of the below criteria qualify as VIP Loyalty Program members. Customers who match any three of the criteria or who have purchased more than $2M of Mayfran equipment in the past 12 months qualify as VIP Elite members.
EXPERT SERVICEUNMATCHED CUSTOMER CARE
SERVICE AND SUPPORT
Every Mayfran product is backed by our comprehensive service commitment, including preventive maintenance, auditing services, troubleshooting and additional services—all available to you for the lifetime of the product. Our highly certified, dedicated professionals can quickly help diagnose and resolve issues, so you can avoid downtime.
Application Assessment. Whether you need modifications done to existing equipment or need new equipment, Mayfran will help ensure that you have the correct products and services for your application.
Troubleshooting. Our experts assess and fix equipment issues.
Installations. We know our products inside and out, and guarantee that your equipment is installed correctly for optimized operations.
ADDITIONAL SERVICES
Basic. Includes visual inspection of conveyor belt, drive, frame and guarding.
Basic Plus. Includes Basic package, along with visual inspection of drive sprocket, drive chain, head and tail shafts; temperature readings of bearings, motor and reducer; plus drive amp reading. If accessible, we also provide a video of tracks and sprocket keyways.
Premium. Includes Basic Plus package along with Basic PM Service.
For every $10K spent on Mayfran belts and/or parts, you can receive $200 off the cost of inspection.
EQUIPMENT INSPECTIONS
Basic PM Service. Includes conveyor belt adjustments (tensioning), drive chain/belt adjustments, conveyor lubrication points and addressing loose or missing belt retainer cotter pins or nuts.
Basic Plus PM Service. Includes conveyor belt lubrication, greasing of conveyor belt rollers and bearings, gear box lubrication and drive sprocket alignment adjustments.
PREVENTIVE MAINTENANCE SERVICES
MAYFRAN.COM
AFTERMARKET PARTS AND ACCESSORIES
Our comprehensive inventory is always available when needed. Customers can obtain the stock parts within 24 hours in North America. Nonstock parts are manufactured in-house for highly efficient lead times and delivery, and purchased parts can be expedited to meet your demands.
HERE’S JUST SOME OF WHAT WE HAVE TO OFFER:
Rack Cleat Kits, a solution for stringy chips that ball up in loading areas and get pulled back into the machine at discharge.
Oiler Systems in multiple types, including drip, actuated and automatic full belt sprayers.
Double-Weave Drum Screens for finer filtration applications, for example, where needle-type chips are present.
Air Knives to prevent chip carryback. Also can be used to disperse coolant from chips.
Wipers for an economical chip carryback solution.
CONTACT YOUR MAYFRAN REPRESENTATIVE FOR ADDITIONAL PARTS AND ACCESSORIES.
MAYFRAN AMERICAPRT (Canada)
MAYFRAN LIMBURGMAYFRAN GERMANYMAYFRAN FRANCE
MAYFRAN UNITED KINGDOM MAYFRAN CZECH REPUBLIC
TSUBAKIMOTO MAYFRAN MIVEN MAYFRAN
Mayfran Sales & Manufacturing FacilityMayfran Sales Office
Mayfran is your single-source designer,
manufacturer and project manager
for any conveyor system need. We’re
here to help across markets in ways
that are cost-effective, technologically
advanced, operationally safe and
environmentally responsible.
Founded in 1933, Mayfran is the
world’s leading manufacturer of
specialized conveyor and processing
systems for numerous global industries.
Mayfran joined the Tsubakimoto Chain
Group as a wholly owned subsidiary in
2012. Celebrating its 100th anniversary
in 2017, Tsubakimoto Chain is the
global leader in power transmission
and materials handling with over 7,500
employees in 24 countries worldwide.
ABOUT MAYFRAN INTERNATIONAL
MAYFRAN.COM [email protected]
Printed in the USA © 2020 Mayfran International Inc.