affiliate and partnership department payment & billing issues

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Affiliate and Partnership Department Payment & Billing Issues WWW.TRADEKEY.COM

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Affiliate and Partnership Department

Payment & Billing IssuesWWW.TRADEKEY.COM

Affiliate and Partnership Department

Inside Available payment options

PayPal

Credit Card

Union Pay

Western Union

Bank Wire Transfer

HSBC

Other charges

Payment issues

Support & Recommendations

Payment & Billing Issues| 01

Affiliate and Partnership Department

What are Available Payment Options?

PayPal account

Credit Cards

Western Union money transfer

Bank wire transfer and HSBC

China Union Pay

Wire Transfer

Payment & Billing Issues | 02

Affiliate and Partnership Department

How can I pay with PayPal Account?

For payment with PayPal Account,

a) Click on the PayPal Option, in payment options page, when

you are going to pay directly from TradeKey.com OR

b) TradeKey Associate will send you the payment link through

email or live conversation

1. Fill in the form provided by 2 checkout

2. As soon you filled the form and submit to 2 Checkout, initial

information mail will be send to user’s email address and to

TradeKey.com Billing department

3. TradeKey.com is dependable on confirmation mail from 2

Checkout that is due received in minimum 24 hours.

4. As soon your amount is transferred to TradeKey, with your

related documents and payment. It will take 1 business day to

upgrade your account.

5. 6% of amount will be deducted as service charges from PayPal

Account.

Payment & Billing Issues | 03

Affiliate and Partnership Department

How can I pay with Credit Card?

Payment & Billing Issues | 04

For payment with Credit Card,

a) Click on the Credit Card Option, in payment options page,

when you are going to pay directly from TradeKey.com OR

b) TradeKey Associate will send you the payment link through

email or live conversation

1. Fill in the form provided by 2 checkout

2. As soon you filled the form and submit to 2 Checkout, initial

information mail will be send to user’s email address and to

TradeKey.com Billing department

3. TradeKey.com is dependable on confirmation mail from 2

Checkout that is due received in minimum 24 hours.

4. As soon your amount is transferred to TradeKey, with your

related documents and payment. It will take 1 business day to

upgrade your account.

5. 6% of amount will be deducted as service charges from Credit

amount.

Affiliate and Partnership Department

How can I pay with Union Pay China?

Payment & Billing Issues | 05

Union Pay option is available only for people living in China that

cab avail ATM facility

For payment with Union Pay China,

a) Click on the Union Pay Option, in payment options page,

when you are going to pay directly from TradeKey.com OR

b) TradeKey Associate will send you the payment link through

email or live conversation

1. Fill in the form provided by Payment Asia

2. TradeKey.com is dependable on confirmation mail from Union

Pay China.

3. As soon your amount is transferred to TradeKey, it will take 1

business day to upgrade your account.

4. 3% of amount will be deducted as service charges.

Affiliate and Partnership Department

How can I pay with Western Union?

Payment & Billing Issues | 06

Step 1. Make your payment to following account:

First Name: KhalidLast Name: Muhammad Al Daud

Country: Saudi ArabiaCity: Riyadh

Company: Sawabeh Information Services Co., SISCOM

Tel: +9661 2010000 Ext: 176Address: Almas Center 3rd floor, Malik Fahd Road.

P.O.Box 69088Riyadh 11547

Please provide the following payment information required to upgrade your account •Money Senders First Name:•Money Senders Last Name:•MTCN:

Step 2. Before we can upgrade your account, you must SCAN and EMAIL us a clear & readable copy of Western Union Payment Receipt :

Step 3. TradeKey.com Account Terms & Conditions :

Please fax or email your Client’s Company Registration Certificate and the completed TradeKey.com Terms & Conditions Form. to +1-866-465-0120 or [email protected].

Sign the Agreement (Please remember to provide your TradeKey.com user ID) . Once we receive your payment, TradeKey.com will verify it. Your membership will immediately be activated once the information is authenticated and verified.

Affiliate and Partnership Department

How can I pay with Bank Wire Transfer?

Payment & Billing Issues | 07

Wire TransferStep 1Make your payment to:

Account Number: 2907003372

Account Name: Sawabeh Information Services Co.

Bank Name: Samba Financial Group (Saudi American Bank)

Bank Address: King Fahd Road Branch - Riyadh - Kingdom of Saudi Arabia

Bank SWIFT Code: SAMBSARI

And include the following in your Wire transfer Message to the Beneficiary:

Your Company Name: Trade Key (PVT) Ltd.

TradeKey.com Member ID: (Your TradeKey Username)

Step 2 Before we can upgrade your account, you must SCAN and EMAIL us a clear & readable copy of Bank Wire Transfer Receipt:

Please add the following text "My Tradekey Reference ID is: (Your TradeKey Login id in Digits) in Message to Beneficiary / Comments while sending the Bank Wire (For more help on this please ask your bank). Do write your Tradekey Member ID and Bank Account Title on your scanned bank receipt and send it to us. This way it will be easy for us to identify your payment.

Step 3 Please provide the following payment information as well

•Remitter's Account Name/Title: (The individual/company account which was used for sending us the payment)•Payment Date

Step 4 Fax the following documents to TradeKey.com office at +1-866-465-0120or Email to [email protected] for immediate processing.

1) Completed Terms & Conditions Agreement.(From step1) 2) Approved bank remittance document.

Please confirm that the contact details in your TradeKey.com account are correct (Note: You will not be able to change this information after the upgrade)

Once we receive your payment, TradeKey.com will verify. Your membership will immediately be activated once the information is authenticated and verified.

Note: This page will be emailed to your email account when you check for Payment options on TradeKey.com

Affiliate and Partnership Department

What are service charges for Payments?

Payment & Billing Issues | 08

For PayPal and Credit Card Payments, 6% of total amount will be

deducted as service charges

If user is paying from Union Pay China, 3% of total amount will be

deducted as service charges.

Charges for Western Union and Bank Wire Transfer is dependable on

local bank of service center.

Affiliate and Partnership Department

Payment Problems & Solutions

Payment & Billing Issues | 09

If you are making payments from Western Union, please be careful about correct

spellings spelling of receiver's first and last name because Payment receipts will

return back to you if you did not put correct spellings.

If you had made payments by Western Union, using “MAHGOUB MUHAMMAD

IBRAHIM” Account. Your payment will be seized because that Western Union

Account is closed. View Slide number 6 and always make payment to correct

Western Union Account. Please let us know by emailing us at

[email protected] or [email protected] and we will provide you

details of our old Western Union account to recollect your seized amount.

PayPal, Credit Card and Union Pay payment confirmation sources, take longer time

to confirm the payments. So please be patient, in that case your account will be

upgraded as soon we receive confirmation from 3rd party sources (2 Checkout for

Credit card and PayPal, Payment Asia for Union Pay China)

Affiliate and Partnership Department

Support & Recommendations

Payment & Billing Issues | 09

TradeKey recommends its potential members to make payments from Bank

Wire Transfer because it will help members to gain more TrustPoints.

In case of Wire Transfer, TrustPoints will be allocated to member profile and

will take 24 hours to appear on its profile.

Commissions for Affiliates, Partners and distributors will be release after the

Payment is clear from our sources.

Tradekey advice its members to keep their invoice with them. In case of

payment problem or any other issue, Payment invoice will be helpful to clear

the problem

Affiliate and Partnership Department

Affiliate & Partnership Department

Affiliate and Partnership Department TradeKey (PVT) Ltd.

Asia: Suit 1001-1002, 10th Floor, Park Avenue building,

Shahra-e-Faisal, Karachi, PakistanTel: +92-21-111-111-539Fax: +92-21-438-3196

Middle East: 3rd Floor, Almas Center, King Fahad Road,P.O.Box 69088, Riyadh 11547, Saudi ArabiaTel: +966-1-201-0000Fax: +966-1-207-3003

Email: [email protected] or [email protected]

TradeKey Membership details | 05