aerospace quality management systems · 19/10/2003 · including operator certs (e.g. ndt,...
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October 19th, 2003 Cincinnati General Assembly 1 of 40
AEROSPACEAEROSPACEQUALITY MANAGEMENT QUALITY MANAGEMENT
SYSTEMSSYSTEMSDale K. GordonDale K. Gordon
SAESAEPast ChairmanPast Chairman
Americas Aerospace Quality GroupAmericas Aerospace Quality Group
October 19th, 2003 Cincinnati General Assembly 2 of 40
Tier 4Tier 4 -- Make to Print / Machine Shops/ Make to Print / Machine Shops/ ProcessorsProcessors
Tier 2Tier 2Integrators /Integrators /
Source Control/Source Control/Software Dev./Software Dev./
Major AssembliesMajor Assemblies
Tier 5Tier 5 -- Distributors (Fasteners, Raw Materials,Distributors (Fasteners, Raw Materials,Commodities, Adhesives, Special Materials)Commodities, Adhesives, Special Materials)
Tier 3Tier 3 -- Integrators /Integrators /Source Control / SpecialtySource Control / Specialty
Electronics / Wiring / CompntsElectronics / Wiring / Compnts
Tier 6Tier 6 -- Raw Materials (Castings, Forgings, Sheet, etc)Raw Materials (Castings, Forgings, Sheet, etc)
Aerospace Supply ChainAerospace Supply Chain
Tier 1Tier 1
Special Proces
ses
Special Proces
ses
91009100
91209120
90039003
Tier 1Tier 1Vehicle / Airframe /Vehicle / Airframe /Propulsion ManufacturePropulsion Manufacture Variation Reduction
Variation Reduction910291029103
9103
91109110MR&OMR&O
October 19th, 2003 Cincinnati General Assembly 3 of 40
Aerospace Quality System Aerospace Quality System ModelModel
Company
Reqmnts
AS/EN/JIS Q9100
Int’lReqmnts
&CompanyReqmnts
Internationally Agreed Implementation Processes
Risk Mgnt
Prgrm Mgnt
Special Process
Process Rqmts
Deliverable
Non-Deliver
MRO 9110
Dist. 9120
Service Specific
Requirements
Quality System Requirements - International Standard ISO 9001
Common Aerospace Quality System Requirements - International Requirements 9100
Program Specific
Requirements
Hardware Specific
Requirements
Software Specific
Requirements
October 19th, 2003 Cincinnati General Assembly 4 of 40
Aerospace Quality StandardsAerospace Quality StandardsNumbering SystemNumbering System
•• International Standards International Standards -- 91xx91xx–– Are planned for harmonization across all 3 aerospace Are planned for harmonization across all 3 aerospace
sectors and are recognized globallysectors and are recognized globally
•• Americas Standards Americas Standards -- 90xx90xx–– Are published for use by AAQG, may become an Are published for use by AAQG, may become an
91XX standard at a later date91XX standard at a later date
•• ““ASAS”” Standards Standards -- AmericasAmericas–– Published by Society of Automotive EngineersPublished by Society of Automotive Engineers
•• ““ENEN”” Standards Standards -- EuropeEurope–– published in Europe by AECMApublished in Europe by AECMA
•• ““JIS QJIS Q””or or ““SJACSJAC”” is the Japan / Asia Equivalentis the Japan / Asia Equivalent
October 19th, 2003 Cincinnati General Assembly 5 of 40
Aerospace Quality SystemAerospace Quality SystemStandardsStandards
•• INTERNATIONAL STANDARDSINTERNATIONAL STANDARDS–– 9100 9100 -- Quality System for Aerospace Quality System for Aerospace
ManufacturersManufacturers–– 9102 9102 -- First Article InspectionFirst Article Inspection–– 9103 9103 -- Management of Key CharacteristicsManagement of Key Characteristics–– 9104 9104 –– Requirements for Registration of AQMSRequirements for Registration of AQMS–– 9110 9110 -- Quality System for Aerospace Repair Quality System for Aerospace Repair
Stations Stations –– 9120 9120 -- Quality System for Quality System for ““PassPass--ThroughThrough””
DistributorsDistributors–– Special Process ApprovalSpecial Process Approval
October 19th, 2003 Cincinnati General Assembly 6 of 40
Why 9100?Why 9100?
•• To standardize Aerospace quality To standardize Aerospace quality expectations on a expectations on a globalglobal levellevel
•• To achieve improvements in quality and To achieve improvements in quality and reducereduce costscosts throughout the value streamthroughout the value stream
•• ISO 9000 model for quality does not ISO 9000 model for quality does not capture capture regulatory requirements or regulatory requirements or importance of safety, reliability or importance of safety, reliability or maintainabilitymaintainability
•• Captures aerospace Captures aerospace supplementssupplements agreed agreed to at an international levelto at an international level
October 19th, 2003 Cincinnati General Assembly 7 of 40
9100:2001 conforms to 9001:20009100:2001 conforms to 9001:2000Model of a process based quality Model of a process based quality management systemmanagement system
CUSTOMERCUSTOMERCUSTOMER
Continual Improvement of the Quality Management System
ManagementResponsibility
ManagementResponsibility
ManagementResponsibility
ProductRealization
CUSTOMERCUSTOMER
ProductRequirements
Satisfaction
input output
Value added activities
Information Flow
October 19th, 2003 Cincinnati General Assembly 8 of 40
9100 Specifics 9100 Specifics (where ISO 9001 (where ISO 9001 implies implies –– 9100 requires)9100 requires)
ISO 9001:ISO 9001:•• Generic quality management system standard Generic quality management system standard -- applicable applicable
to anvils to airplanesto anvils to airplanes
9100:9100: (9100:2001)(9100:2001)•• Includes all ISO 9001 requirementsIncludes all ISO 9001 requirements•• Adds the expectations of the aerospace industry for a robust quaAdds the expectations of the aerospace industry for a robust quality lity
management system for aerospace productsmanagement system for aerospace products
Continuous Improvement:Continuous Improvement:•• Continuous improvement processes shall include provision for usiContinuous improvement processes shall include provision for using the ng the
quality policy, quality objectives, audit results, measurement aquality policy, quality objectives, audit results, measurement and analysis of nd analysis of data, data, variability reductionvariability reduction, corrective and preventive action, and management , corrective and preventive action, and management review review (all but variability reduction are part of 9001:2000 requirement(all but variability reduction are part of 9001:2000 requirements)s)
October 19th, 2003 Cincinnati General Assembly 9 of 40
ISO9001 versus 9100ISO9001 versus 9100
•• 9100 version is formatted to match ISO 9001:2000 and 9100 version is formatted to match ISO 9001:2000 and added “requirements” that provide for added “requirements” that provide for --
•• Regulatory organizations interfacesRegulatory organizations interfaces•• Configuration ManagementConfiguration Management•• Design and Development V& V., & V&V testingDesign and Development V& V., & V&V testing•• Control of changes in Production ProcessControl of changes in Production Process•• Control of production equipment, tools, NC machinesControl of production equipment, tools, NC machines•• Control of work in outside facilitiesControl of work in outside facilities•• Control of service operationsControl of service operations•• First Article InspectionFirst Article Inspection•• Inspection documentationInspection documentation
•• These added requirements enables a standardized These added requirements enables a standardized approach to supplier flow down requirementsapproach to supplier flow down requirements
October 19th, 2003 Cincinnati General Assembly 10 of 40
9100: Quality Management 9100: Quality Management Systems (ISO Clause 4)Systems (ISO Clause 4)
•• Requirements of regulatory authorities must be Requirements of regulatory authorities must be included in documentationincluded in documentation–– Including access by authorities to the records, Including access by authorities to the records,
documentation and change approval (as documentation and change approval (as req’dreq’d))
•• Must show relationship of 9100 standard to Must show relationship of 9100 standard to lower level procedureslower level procedures
•• Documented procedure for records controlDocumented procedure for records control•• Requires Configuration Management for the Requires Configuration Management for the
product / processproduct / process
October 19th, 2003 Cincinnati General Assembly 11 of 40
•• Design and Development output includes:Design and Development output includes:–– Identification of Key Characteristics (FMECA)Identification of Key Characteristics (FMECA)–– All necessary data to manufacture the productAll necessary data to manufacture the product–– Gated Design ReviewsGated Design Reviews–– Documentation of both Design Verification and Documentation of both Design Verification and
Design Validation (reports / calculations / etc.)Design Validation (reports / calculations / etc.)–– Design Verification and Validation testingDesign Verification and Validation testing
•• Design Change ControlDesign Change Control–– Includes customer and regulatory approval as Includes customer and regulatory approval as
necessarynecessary
9100:9100:Product Realization (ISO Clause 7)Product Realization (ISO Clause 7)
October 19th, 2003 Cincinnati General Assembly 12 of 40
•• PurchasingPurchasing–– Responsible for all suppliers (incl. customer Responsible for all suppliers (incl. customer
designated ones)designated ones)–– Must have a list of suppliersMust have a list of suppliers–– Supplier performance review processSupplier performance review process–– Control of special process sourcesControl of special process sources–– Whoever approves a supplier, can disapprove them Whoever approves a supplier, can disapprove them
as wellas well–– Stringent flow down requirements Stringent flow down requirements -- subsub--tiertier–– Notification of nonconformance / process changeNotification of nonconformance / process change–– Right of access by customer and regulatory personnelRight of access by customer and regulatory personnel
9100:9100:Product Realization (ISO Clause 7)Product Realization (ISO Clause 7)
October 19th, 2003 Cincinnati General Assembly 13 of 40
•• Planning for Production and Service:Planning for Production and Service:–– Control plans and process controlsControl plans and process controls–– InIn--process verification for hidden featuresprocess verification for hidden features–– Design of tooling for variable measurementsDesign of tooling for variable measurements
•• Controlled ProductionControlled Production–– accountability of product during manufactureaccountability of product during manufacture–– evidence all operations are completeevidence all operations are complete–– FOD controlFOD control–– monitoring of environmental influencesmonitoring of environmental influences–– criteria for workmanshipcriteria for workmanship–– Use of approved data and specified tooling with Use of approved data and specified tooling with
instructionsinstructions
9100:9100:Product Realization (ISO Clause 7)Product Realization (ISO Clause 7)
October 19th, 2003 Cincinnati General Assembly 14 of 40
ISO 9001:2000 / 9100:2001ISO 9001:2000 / 9100:2001TimelineTimeline
DEC. 2003
ISO 9001:1994
2000 2001 2002 2003
ISO 9001:2000
9100 : 1999 9100 : 2001
9100A:2001 includes both ISO 9001:1994 and ISO 9001:2000 models until December 2003
9100:2003 ?
Note: AS9000 / 9100 section 2 phase out December 15, 2003Certificates are expected to expire in line with ISO 9001 requirements
Does NOT mean that “approvals” are invalid
October 19th, 2003 Cincinnati General Assembly 15 of 40
Tier 4Tier 4 -- Make to Print / Machine Shops/ Make to Print / Machine Shops/ ProcessorsProcessors
Tier 2Tier 2Integrators /Integrators /
Source Control/Source Control/Software Dev./Software Dev./
Major AssembliesMajor Assemblies
Tier 5Tier 5 -- Distributors (Fasteners, Raw Materials,Distributors (Fasteners, Raw Materials,Commodities, Adhesives, Special Materials)Commodities, Adhesives, Special Materials)
Tier 3Tier 3 -- Integrators /Integrators /Source Control / SpecialtySource Control / Specialty
Electronics / Wiring / CompntsElectronics / Wiring / Compnts
Tier 6Tier 6 -- Raw Materials (Castings, Forgings, Sheet, etc)Raw Materials (Castings, Forgings, Sheet, etc)
Aerospace Supply ChainAerospace Supply Chain
Tier 1Tier 1
Special Proces
ses
Special Proces
ses
91009100
91209120
90039003
Tier 1Tier 1Vehicle / Airframe /Vehicle / Airframe /Propulsion ManufacturePropulsion Manufacture Variation Reduction
Variation Reduction910291029103
9103
91109110MR&OMR&O
October 19th, 2003 Cincinnati General Assembly 16 of 40
9100 Introduces Two important 9100 Introduces Two important Concepts for AerospaceConcepts for Aerospace
•• First Article InspectionsFirst Article Inspections–– Always requiredAlways required–– 9102 is mentioned for Guidance9102 is mentioned for Guidance–– 9102 is only mandatory when specifically required 9102 is only mandatory when specifically required
in contractsin contracts
•• Key CharacteristicsKey Characteristics–– When specifiedWhen specified–– 9103 is referenced for guidance9103 is referenced for guidance–– 9103 is only mandatory when specifically required 9103 is only mandatory when specifically required
in contracts and key characteristics are identifiedin contracts and key characteristics are identified
October 19th, 2003 Cincinnati General Assembly 17 of 40
9102 First Article Inspection9102 First Article Inspection
•• FAIsFAIs apply:apply:–– to assemblies and all levels of parts within to assemblies and all levels of parts within
an assembly, including castings and an assembly, including castings and forgingsforgings
–– Suppliers responsible for ensuring that Suppliers responsible for ensuring that characteristics conform to Customer characteristics conform to Customer requirementsrequirements
–– SubSub--tier suppliers and processors of parts tier suppliers and processors of parts and materials for suppliersand materials for suppliers
October 19th, 2003 Cincinnati General Assembly 18 of 40
What is Included in First Article What is Included in First Article Inspection?Inspection?
•• Verification of All Design Characteristics:Verification of All Design Characteristics:–– Dimensional Verification via MarkedDimensional Verification via Marked--up (or “Ballooned”) Drawings that up (or “Ballooned”) Drawings that
Correlate Characteristic Number from FAI to the Drawing.Correlate Characteristic Number from FAI to the Drawing.–– Part MarkingPart Marking
•• Material and Special Process CertificationsMaterial and Special Process CertificationsIncluding Operator Including Operator CertsCerts (e.g. NDT, Welding)(e.g. NDT, Welding)
•• Manufacturing Process VerificationsManufacturing Process Verifications–– Manufacturing Routing Sheets.Manufacturing Routing Sheets.–– Referenced Exhibits Supporting the FAI (e.g. CMM Data Printouts,Referenced Exhibits Supporting the FAI (e.g. CMM Data Printouts, Test Test
Data, Acceptance Test Procedures, Process Certifications, etc.).Data, Acceptance Test Procedures, Process Certifications, etc.).–– Process Capability Studies, As Applicable.Process Capability Studies, As Applicable.–– Gauge Correlation, As Applicable.Gauge Correlation, As Applicable.–– Tooling Traceability, If Tooling Is Used to Verify Design CharacTooling Traceability, If Tooling Is Used to Verify Design Characteristicsteristics
•• Nonconformance ResolutionsNonconformance Resolutions
October 19th, 2003 Cincinnati General Assembly 19 of 40
9102 First Article Inspection9102 First Article Inspection
• Any 9100 compliant organization in absence of a contractual requirement to use 9102 or other specific FAI customer requirement, can devise any methods and processes it chooses to meet the requirements of this clause and the "extent" of an FAI is also at the discretion of the organization as along as it is applied to each " new part" and subsequent changes thereto.
• New part means – Parts, sub-assemblies and assemblies, however FAI’s are progressive
October 19th, 2003 Cincinnati General Assembly 20 of 40
9103 Key Characteristics9103 Key Characteristics
• Variation Management of Key Characteristics will provide a common standard for expectations for KC’s within the aerospace industry.
• Key Characteristic (9100): The features of a material or part whose variation has a significant influence on the fit, performance, service life, or manufacturability.– Dimensional features - thickness, diameter, length, etc.– Chemical concentrations– Time, Pressure, speed, rates, temperature, etc.
October 19th, 2003 Cincinnati General Assembly 21 of 40
Variation Management of Key Variation Management of Key Characteristics Purpose (9103)Characteristics Purpose (9103)
Intent to drive the improvement of the manufacturing processes through adequate planning and effective management of Key Characteristic variation.
• Methodology for component/process proving focused onKey Characteristics.
! Understanding processes! Using appropriate tools! Demonstrating acceptable process capabilities! Guidelines for reporting process capability data
to primes.
October 19th, 2003 Cincinnati General Assembly 22 of 40
Take action from study
Take action from study
Analyzedata
Analyzedata
Process Based Variation Management Process Based Variation Management of Key Characteristics (9103)of Key Characteristics (9103)
Operate the process
Operate the process
Yes
! Output for each stage.! Report to a common form.
Plan a manufacturing
process
Plan a manufacturing
process
UnderstandKey
Characteristics
UnderstandKey
Characteristics
Is a process change
required ?
Continue to monitor
performances
Continue to monitor
performancesNo
October 19th, 2003 Cincinnati General Assembly 23 of 40
Tier 4Tier 4 -- Make to Print / Machine Shops/ Make to Print / Machine Shops/ ProcessorsProcessors
Tier 2Tier 2Integrators /Integrators /
Source Control/Source Control/Software Dev./Software Dev./
Major AssembliesMajor Assemblies
Tier 5Tier 5 -- Distributors (Fasteners, Raw Materials,Distributors (Fasteners, Raw Materials,Commodities, Adhesives, Special Materials)Commodities, Adhesives, Special Materials)
Tier 3Tier 3 -- Integrators /Integrators /Source Control / SpecialtySource Control / Specialty
Electronics / Wiring / CompntsElectronics / Wiring / Compnts
Tier 6Tier 6 -- Raw Materials (Castings, Forgings, Sheet, etc)Raw Materials (Castings, Forgings, Sheet, etc)
Aerospace Supply ChainAerospace Supply Chain
Tier 1Tier 1
Special Proces
ses
Special Proces
ses
91009100
91209120
90039003
Tier 1Tier 1Vehicle / Airframe /Vehicle / Airframe /Propulsion ManufacturePropulsion Manufacture Variation Reduction
Variation Reduction910291029103
9103
91109110MR&OMR&O
October 19th, 2003 Cincinnati General Assembly 24 of 40
9120 9120 Distributor Quality SystemDistributor Quality System
•• 9120 developed and implemented for 9120 developed and implemented for ““pass pass throughthrough”” stockistsstockists / distributors that handle / distributors that handle parts and supplies that are used in aerospace parts and supplies that are used in aerospace productsproducts–– Checklist 9121 is also availableChecklist 9121 is also available–– Based on 9100, but only appliesBased on 9100, but only applies
necessary system requirementsnecessary system requirements..–– Expected flowExpected flow--down requirementdown requirement–– Registration plans are available (just begun)Registration plans are available (just begun)
October 19th, 2003 Cincinnati General Assembly 25 of 40
Tier 4Tier 4 -- Make to Print / Machine Shops/ Make to Print / Machine Shops/ ProcessorsProcessors
Tier 2Tier 2Integrators /Integrators /
Source Control/Source Control/Software Dev./Software Dev./
Major AssembliesMajor Assemblies
Tier 5Tier 5 -- Distributors (Fasteners, Raw Materials,Distributors (Fasteners, Raw Materials,Commodities, Adhesives, Special Materials)Commodities, Adhesives, Special Materials)
Tier 3Tier 3 -- Integrators /Integrators /Source Control / SpecialtySource Control / Specialty
Electronics / Wiring / CompntsElectronics / Wiring / Compnts
Tier 6Tier 6 -- Raw Materials (Castings, Forgings, Sheet, etc)Raw Materials (Castings, Forgings, Sheet, etc)
Aerospace Supply ChainAerospace Supply Chain
Tier 1Tier 1
Special Proces
ses
Special Proces
ses
91009100
91209120
90039003
Tier 1Tier 1Vehicle / Airframe /Vehicle / Airframe /Propulsion ManufacturePropulsion Manufacture Variation Reduction
Variation Reduction910291029103
9103
91109110MR&OMR&O
October 19th, 2003 Cincinnati General Assembly 26 of 40
9110 9110 Repair Station QualityRepair Station QualitySystemSystem
•• Why 9110?Why 9110?–– Manufacturers want a Quality Management Manufacturers want a Quality Management
System flowSystem flow--down requirement for their MR&O down requirement for their MR&O activityactivity
–– Manufacturers want reputable suppliers that have Manufacturers want reputable suppliers that have repair station approvals and a defined quality repair station approvals and a defined quality systemsystem
–– There is a need to put all of the expectations in There is a need to put all of the expectations in one document for Maintenance, Repair and one document for Maintenance, Repair and Overhaul organizationsOverhaul organizations
–– Military is very interested in having defined Quality Military is very interested in having defined Quality System requirements for MR&OSystem requirements for MR&O
October 19th, 2003 Cincinnati General Assembly 27 of 40
9110 9110 Repair Station QualityRepair Station QualitySystemSystem
•• 9110 developed and implemented in for 9110 developed and implemented in for facilities that perform maintenance & facilities that perform maintenance & repair of aerospace productsrepair of aerospace products–– Based on 9100 requirements and FAA / Based on 9100 requirements and FAA /
JAA JAA -- 145 requirements (new version)145 requirements (new version)• Corresponding 9111 checklist
has also been developed
• Registration plans are in development and expect full implementation in 2004
October 19th, 2003 Cincinnati General Assembly 28 of 40
Tier 4Tier 4 -- Make to Print / Machine Shops/ Make to Print / Machine Shops/ ProcessorsProcessors
Tier 2Tier 2Integrators /Integrators /
Source Control/Source Control/Software Dev./Software Dev./
Major AssembliesMajor Assemblies
Tier 5Tier 5 -- Distributors (Fasteners, Raw Materials,Distributors (Fasteners, Raw Materials,Commodities, Adhesives, Special Materials)Commodities, Adhesives, Special Materials)
Tier 3Tier 3 -- Integrators /Integrators /Source Control / SpecialtySource Control / Specialty
Electronics / Wiring / CompntsElectronics / Wiring / Compnts
Tier 6Tier 6 -- Raw Materials (Castings, Forgings, Sheet, etc)Raw Materials (Castings, Forgings, Sheet, etc)
Aerospace Supply ChainAerospace Supply Chain
Tier 1Tier 1
Special Proces
ses
Special Proces
ses
91009100
91209120
90039003
Tier 1Tier 1Vehicle / Airframe /Vehicle / Airframe /Propulsion ManufacturePropulsion Manufacture Variation Reduction
Variation Reduction910291029103
9103
91109110MR&OMR&O
October 19th, 2003 Cincinnati General Assembly 29 of 40
9100 Special Process 9100 Special Process RequirementsRequirements
•• 7.5.2 Validation of processes for production and service7.5.2 Validation of processes for production and service•• …processes …where the resulting output cannot be verified by …processes …where the resulting output cannot be verified by
subsequent monitoring or measurement. subsequent monitoring or measurement. NOTE: NOTE: These processes are frequently referred to as special processes.These processes are frequently referred to as special processes.
•• …demonstrate the ability of these processes to achieve planned r…demonstrate the ability of these processes to achieve planned results.esults.•• …establish arrangements for these processes including, as applic…establish arrangements for these processes including, as applicableable•• a) defined criteria for review and approval of the processes,a) defined criteria for review and approval of the processes,
qualification and approval of special processes prior to use,qualification and approval of special processes prior to use,•• b) approval of equipment and qualification of personnel,b) approval of equipment and qualification of personnel,•• c) use of specific methods and procedures,c) use of specific methods and procedures,
control of the significant operations and parameters of special control of the significant operations and parameters of special processes in accordance with documented process specifications processes in accordance with documented process specifications and changes thereto,and changes thereto,
•• d) requirements for records (see 4.2.4), andd) requirements for records (see 4.2.4), and•• e) revalidation.e) revalidation.
October 19th, 2003 Cincinnati General Assembly 30 of 40
Special Process Approval Special Process Approval ObjectivesObjectives
•• To put in place industry controlled process for To put in place industry controlled process for meeting requirements of 9100 clause 7.5.2meeting requirements of 9100 clause 7.5.2–– Supplier processes are an extension of the OEM processesSupplier processes are an extension of the OEM processes
•• To reduce redundant audits for the special To reduce redundant audits for the special process at suppliers and improve the global process at suppliers and improve the global quality levelquality level–– Common requirements (auditors and audit questionnaires)Common requirements (auditors and audit questionnaires)–– Harmonized assessment processHarmonized assessment process–– Data exchangeData exchange–– Demonstrated industry managed processDemonstrated industry managed process–– Process oversightProcess oversight–– Mutual system recognitionMutual system recognition
October 19th, 2003 Cincinnati General Assembly 31 of 40
International Aerospace Sector International Aerospace Sector Certification SchemeCertification Scheme
Each geographic region or area is establishingEach geographic region or area is establishinga system, based on a set of agreed criteria, a system, based on a set of agreed criteria, which defines how 9100 will be implementedwhich defines how 9100 will be implemented
The IAQG will have agreed and compatible systemsThe IAQG will have agreed and compatible systemsacceptable to all, which allows sharing of audit results acceptable to all, which allows sharing of audit results
and approvals resulting in multiple assessment reductionand approvals resulting in multiple assessment reductionand process improvementand process improvement
October 19th, 2003 Cincinnati General Assembly 32 of 40
What is the Goal of the System?
The goal of the system is for a supplier to receive oneaerospace quality systems approval that will be acceptable to all aerospace OEMs throughout the world.
The key element in this is confidence. The aerospace OEMs must have confidence in the approvals being performed on a global basis
All Aerospace organizations will be able to take advantage of the system for supplier control purposes
October 19th, 2003 Cincinnati General Assembly 33 of 40
International Requirements for International Requirements for Certification / RegistrationCertification / Registration
International AerospaceInternational AerospaceSupplier Quality SystemSupplier Quality SystemEvaluation/CertificationEvaluation/Certification
Active IndustryActive Industryparticipationparticipation
ApprovedApprovedAerospaceAerospaceAuditorsAuditors
Oversight/control Oversight/control by IAQGby IAQG
and Sectorsand Sectors
InterInter--NationalNationalAviation AuthorityAviation Authority
endorsementendorsement
One audit One audit accepted byaccepted byall Primesall Primes
ApprovedApprovedCert. Bodies&Cert. Bodies&
RegistrarsRegistrars
SingleSingleglobal standards global standards
91009100
InterInter--NationalNationalAccreditationAccreditation
controlcontrol
Harmonised systemsHarmonised systemsof applicationof application
Data easily Data easily available to allavailable to all
participantsparticipants
GlobalGlobalacceptance byacceptance bysupplier basesupplier base
October 19th, 2003 Cincinnati General Assembly 34 of 40
Important Considerations about Important Considerations about Certification / RegistrationCertification / Registration
•• Industry Controlled ProcessIndustry Controlled Process–– Includes requirements for ABIncludes requirements for AB’’s and s and CRBCRB’’ss–– Includes requirements for auditorsIncludes requirements for auditors
•• Training requirements are statedTraining requirements are stated–– Includes requirements for reporting results of Includes requirements for reporting results of
auditsaudits–– Includes minimum audit times and guidelinesIncludes minimum audit times and guidelines
•• Industry involvementIndustry involvement–– Must require suppliers to notify OEMMust require suppliers to notify OEM’’s of status of s of status of
Registration and any changes theretoRegistration and any changes thereto–– Must report problems with RegistrarsMust report problems with Registrars–– Track suppliers vs. Registrars Track suppliers vs. Registrars vsvs performanceperformance
October 19th, 2003 Cincinnati General Assembly 35 of 40
O.A.S.I.S. O.A.S.I.S. -- DatabaseDatabase
•• OnOn--line Aerospace Supplier Information line Aerospace Supplier Information SystemSystem
•• Went “Live” 1 July 2003Went “Live” 1 July 2003–– Assessments are entered by Assessments are entered by CRB’sCRB’s
•• Assessment results are to be entered when Assessment results are to be entered when performed or can be entered now for performed or can be entered now for assessments prior to 1 Jul 03assessments prior to 1 Jul 03
•• Organizations can access information nowOrganizations can access information now•• Restricted access to dataRestricted access to data
October 19th, 2003 Cincinnati General Assembly 36 of 40
Why OASIS?Why OASIS?
The database is The database is essentialessential to provide independent to provide independent verification of the status of certification, thereby verification of the status of certification, thereby validating the entire other party process to stakeholdersvalidating the entire other party process to stakeholders
Enables the acceptance of a Enables the acceptance of a single assessmentsingle assessment globally globally thus preventing multiple visits / audits by multiple thus preventing multiple visits / audits by multiple stakeholdersstakeholders
Without the database OEMs would have to Without the database OEMs would have to independently verifyindependently verify each auditor, CRB and each auditor, CRB and assessment resultsassessment results
October 19th, 2003 Cincinnati General Assembly 37 of 40
OASIS BenefitsOASIS Benefits
•• Customers / OEM’s / SuppliersCustomers / OEM’s / Suppliers–– Provides UpProvides Up--toto-- date and complete information on date and complete information on
Aerospace QMS approvals, with data on Who, How, Aerospace QMS approvals, with data on Who, How, When and What is Approved, including results. When and What is Approved, including results.
•• AB’s / AB’s / CRB’sCRB’s / Auditors/ Auditors–– Current information on Who is Approved and for What Current information on Who is Approved and for What
by the Aerospace Industryby the Aerospace Industry
•• NAAsNAAs / / DoD’sDoD’s and Space Agenciesand Space Agencies–– Complete oversight information available in one source Complete oversight information available in one source
with no conflicting information (i.e. multiple data entries)with no conflicting information (i.e. multiple data entries)
October 19th, 2003 Cincinnati General Assembly 38 of 40
OASIS BenefitsOASIS Benefits
•• OASIS should be part of the OEM / Supplier’s OASIS should be part of the OEM / Supplier’s process of supplier managementprocess of supplier management
–– The database should allow a supplier to be added to an ASL The database should allow a supplier to be added to an ASL without additional showing of QMS approvalwithout additional showing of QMS approval
–– OEMs need to insist that suppliers be listed in OASISOEMs need to insist that suppliers be listed in OASIS–– Available to entire Aerospace Supply ChainAvailable to entire Aerospace Supply Chain
•• Fee for every Fee for every INITIAL INITIAL certification/registration into the certification/registration into the IAQGIAQG--OASIS database OASIS database –– invoiced via the CRB.invoiced via the CRB.
–– The recurring fee for reassessment (normally in 3 years) The recurring fee for reassessment (normally in 3 years) ––WILL BE LESSWILL BE LESS
“If a database entry saves 1 Day of an OEM / “If a database entry saves 1 Day of an OEM / supplier’s time in a QMS audit it will be worth supplier’s time in a QMS audit it will be worth the fee”the fee”
●● Agreed to improve the overall approach to qualityAgreed to improve the overall approach to quality
●● Major Aerospace Companies have agreed upon Major Aerospace Companies have agreed upon Quality Management System approval approachesQuality Management System approval approaches
●● A key objective is to improve performance and A key objective is to improve performance and reduce the number of auditsreduce the number of audits
●● There are significant benefits to the entire There are significant benefits to the entire Aerospace Industry supply chainAerospace Industry supply chain
●● International approach is based on agreed International approach is based on agreed standards, standards, harmonizationharmonization of system application of system application and shared informationand shared information
Industry Leaders are ListeningIndustry Leaders are Listening
October 19th, 2003 Cincinnati General Assembly 40 of 40
QUESTIONSQUESTIONS