aegean news28 children and the environment 30 travel with aegean 31 aegean image products that say...

Η Aegean στο Cape Verde Επέκταση στο Σταυροδρόμι

του Ατλαντικού

Bureau Veritas Έμφαση

στα Καύσιμα του Μέλλοντος

ΠεριβάλλονΗ HEC Hγέτης στην Πορεία για μια Κοινωνία Ανακύκλωσης

Aegean 4η στις Πωλήσεις

Ναυτιλιακών Καυσίμων

στη Σιγκαπούρη

ΑκόμηΤάσεις & Εξελίξεις

Ταξίδια με την Aegean

Aegean News XEIΜΩΝΑΣ 2010-2011

ΤΟ ΤΡΙΜΗΝΙΑΙΟ ΠΕΡΙΟΔΙΚΟ ΤΗΣ AEGEAN

Aegean in Cape Verde Expansion at the

Atlantic Crossroads

Bureau Veritas Focus on Future

Fuels and the Environment

Environment HEC—A Leader

Toward a Recycling Society

Aegean 4th in Singapore

in Marine Fuel Sales

PlusFlows & Currents

Travel with Aegean

Aegean NewsWINTER 2010-2011

T H E Q U A R T E R L Y M A G A Z I N E O F A E G E A N

WINTER 2010-2011 AEGEAN NEWS �

As the global energy map becomes redefined, new energy sources, and new energy players, are taking up new positions. Greece, for example, is pressing forward with a new green growth and development model that envisions cleantech development in energy production and waste management.

In sync with this policy, the three Rs of sustainable development—reduce, reuse, and recycle—play an

important role in Aegean’s short-, medium-, and long-term business model. As Aegean Power takes its place in the local energy and electricity market

with a dynamic and innovative entry, the opportunity to reduce the country’s carbon footprint is significant. A major component of the Aegean Power growth model is the development and supply of green energy, an important step forward in reducing Greece’s carbon consumption, and output.

At the same time, Hellenic Environment Center, or HEC, another Aegean company, is actively involved in the collection, management and processing of petroleum residues from shipping and industry. Whenever feasible, HEC reuses and recycles waste into productive uses, contributing to an extended lifecycle of petroleum products rather than limiting their use and contributing to poor waste management.

A third example of sound environmental practices is the vast newbuildings program of Aegean Marine Petroleum Network (ANW—NYSE), a multi-year, multi-vessel program that is launching more than 30 new vessels with the highest technology standards to deliver bunkers worldwide in the most efficient and effective way. The recent delivery of Aegean’s M/T Kassos from Qingdao-Hyundai Shipyards and launch in the Port of Gibraltar once again highlights the superior fleet that Aegean employs as it expands globally as a leading bunker supplier. Notably, Aegean jumped from 7th to 4th place among Singapore’s bunker suppliers, an impressive feat and a testament to Aegean’s superior management performance and achievement of customer satisfaction.

editorial

RaymoNd maTERaPublisher

RetailàAEGEANOILhasestablishedagassta-

tionnetwork throughoutGreece,and is

one of the fastest growing companies

intheretailmarket.AEGEAN’Sgasoline

marketshareinGreeceis10%.

ShippingàAEGEANSHIPPINGmanagesafleetof

tankers,rangingfrom3,500DWTto

100,000DWT,thattransfersanddelivers

oiltoourclientsthroughouttheworld.All

shipsmeetISMstandards.

BunkeringàInPiraeus,NewYork,Antwerp,Cyprus,

Fujairah,Khor-Fakkan,Gibraltar,Jamai-

ca,Mexico,Miami,Montreal,Portland-UK,

Singapore,Tangiers-Morocco,Trinidad&

Tobago,Vancouver,WestAfrica-Ghana,

LasPalmasdeGranCanaria,AEGEANMA-

RINEPETROLEUMisaleaderinproviding

thebestbunkeringservicesavailable.AE-

GEANMARINEPETROLEUMisthemarket

leaderinbunkering.

Agency Servicesà ShipsfromaroundtheworldrelyonAEGE-

ANAGENCYservicesatPiraeus,Gibraltar,

andJamaica,fromloadinganddischarg-

ing,tosparepartsandsupplies.

Lubricantsà AEGEANOILproducesandmarketshigh

performancelubricantsforvehiclesand

industrialuse,undertheAEGEANbrand

andAEGEANMARINEPETROLEUMtrades

andsupplieslubricantsforthemarine

marketundertheALFAbrand.

AegeanCore activities


4 AEGEANUPDATE

9 CHRISTMASPARTY

10 FLOWSANDCURRENTSTrendsandNewsintheOilandEnergyFields

12 ECONOMYCONFERENCETheHouroftheGreekEconomy

13 AEGEANPOWERAegeanPowerintheRetailMarket

14 AEGEANMARINEPETROLEUMAegeaninCapeVerde

19 BUNKERINGAegeanHostsImportantClientsonM/T Paros

20 BUREAUVERITASFocusonFutureFuelsandtheEnvironment

23 HELLENICENVIRONMENTALCENTERHEC—ALeaderTowardaRecyclingSociety

24 STATIONSOFTHEMONTHGeorgeKapnidis;WithAegeanConsumptionTripledChristinaKalantzi:AFreshBeginningwithAegean

26 MARITIMESURVEYCrewPerformanceManagementSystems

28 CHILDRENANDTHEENVIRONMENT

30 TRAVELWITHAEGEANNational Park οf Dadia Forest

31 AEGEANIMAGEProductsThatSay“We’reDifferent”

13 ThefirstAegeanPowerretailshopbeginsopera-tionintheheartofAthens20 Mr.BernardAnnofBureauVeritas

speakstoAegeanNewsabouttheGroup’sfocusonenvironmentalissues

14 AegeanMarinePetroleumstartsbunkeringoperationsinoneofthemostimportantbunkeringlocationsintheAtlantic—CapeVerde

AEGEANMARINEPETROLEUM

contents

Winter 2010-2011Aegean Newsis published quarterly by aEGEaN

Publisher & Managing editor Raymond matera

design Snack

Printing and binding Korifi Publications Sa

owner aegean 42 Hatzikyriakou Street 185 38, Piraeus, Greece Tel: +30 210 458 6000 Fax: +30 210 458 6241 E-mail: [email protected] Websites: www.aegeanoil.gr, www.ampni.com

Commentsandsuggestionsarewelcome.

Aegean News isfreeofchargeandisavailable,subjecttoavailability,toanyinterestedpersonororganization.

CodE: 5169

PleaseRecycle

� AEGEAN NEWS WINTER 2010-2011

Black Sea Club of Naousa Sings Christmas Carols to Aegean The visit of the 35-member choir and orchestra of the Black Sea (Pontian) Club of Naousa to Aegean’s offices turned out to be a short yet very lively event with songs and dances. The choir, accompanied by three lyra players, sang the traditional Christmas carols to Mr. Melissanidis and the managers of Aegean. This was followed by an official letter by which the B.o.D of the Club declared Mr. Dimitris Melissanidis and his brother Iakovos, honorary members, because of their origin from Argyroupolis of Pontos (the Black Sea Region) from where most of the Club’s founding members originate and also because they are supporters and sponsors of the cultural and historical work of the Black Sea Club. The presenation was followed by gift exchange, in which the president of Black Sea Club, Mr. Theophilus Teligiannidis, presented to Mr. Dimitris Melissanidis a vitrine with exact replicas of Byzantine currencies of Trebizond and a calen-dar of 2010 dedicated to him, while Mr. Melissanidis, on his part, presented the visitors with the book Zoras of Pondos, the biography of his father, and a calendar Cities of the Sea published by the Black Sea Club of Athens, of which he is President.The gift exchanging was followed by Pontian songs and dances, and business-people and colleagues from abroad who happened to be at Aegean headquar-ters, and witnessed the entire event, expressed their admiration for the beauty, authenticity and dynamism of Pontian culture.

A e g e A n U p d A t e

Aegean in Fourth PlaceAmong Singapore’s Top 20 SuppliersTheMaritimeandPortAuthorityof

Singapore(MPA)listedSingapore's20

leadingaccreditedbunkersuppliersby

volumefor2010andAegeanBunker-

inghasreached4thplace,upfromthe

7thplaceitheldinlastyear’slisting.

1 BPSINGAPOREPL

2 EXXONMOBILASIAPACIFICPTELTD

3 SKENERGYINTERNATIONALPTELTD

4 AEGEANBUNKERING(S)PTELTD

5 GLOBALENERGYTRADINGPL

6 CHEMOILINTERNATIONALPTELTD

7 SENTEKMARINE&TRDGPL

8 SHELLEASTERNTRDGPTELTD

9 SINGAPOREPETROLEUMCOLTD

10 SEARIGHTSMARINESVCSPTELTD

11 EQUATORIALMARINEFUELM'GMTSVCSPL

12 TRANSOCEANOILPTELTD

13 NORTHWESTRESOURCEPTELTD

14 O.W.BUNKERF.E.(S)PL

15 HAIYINMARINEPTELTD

16 SEVENSEASOILTRADINGPTELTD

17 TOYOTATSUSHOPETROLEUM(S)PL

18 ALLIANCEOILTRADINGPTELTD

19 SINGAMASPETROLEUMTRDGPTELTD

20 GASTRADE(S)PTELTD


New Aegean PersonnelThe following employees have joined theAegeanworkforce

AEGEAN MARINE PETROLEUMmarkou GeorgiaSimou athinaStafanou LeonardosTsikleas PanayiotisTsioufis achileas

AEGEAN BUNKERING SERVICESPapadopoulou StylianiTomais antonios

AEGEAN SHIPPINGVarvaresou mikela

ΑEGEAN OILKonstantinidis Konstantinos

HEC dendrinou Evageliadeyiannis Christos

AEGEAN POWERantonakos Evagelosargyropoulou mariaarmenaks EmmanuelBatistatos Konstantinosde Sagoun anterodemasis KonstantinosHasapoglou myrtoKakavani mariaKakouris athanasiosKarayianniotis athanasiosLabrou Kleopatramellios dimitriosmichalatou ParaskeviPanos GeorgePapaioannou KaterinaPoulidi PavlinaRikou alexandraRitsos GeorgeSeletopoulou marielenaStagaki EvgeniaTheodoraki IreneTobras TheodosiosVenizelou Nikolia

Apostolos Rizakos Appointed Managing DirectorIn the beginning of November 2010, Aegean Marine Petroleum Network Inc. appointed

ApostolosRizakosasManagingDirectorofAegeanMarinePetroleumS.A.,responsiblefor

managing thepurchaseandsaleofmarinepetroleumproducts throughout thecompany’s

globalnetwork.Mr.Rizakosisachemicalengineerwith30yearsofexperienceintheenergy

industry.HepreviouslyservedforsevenyearsasGeneralManager–OilSupplyandTrading

atHellenicPetroleumS.A.(HELPE). DuringthesameperiodhewasamemberofHellenic

Petroleum’sStrategyCommitteeandExecutiveCommitteeandalsochairedits Investment

Committee.FromDecember2006untilAugust2010Mr.Rizakosservedasamemberofthe

BoardoftheEuropeanPetroleumIndustryAssociation(EUROPIA).

Mr.Rizakosismarriedandhastwochildren.

Aegean Awarded by the US Coast GuardAegean Shipping was awarded and recog-nized by the AMVER (USCG) agency for the rescue, with M/T Rose, of three fishermen in Vizakapatnam, off the east coast of India. The ship launched a rescue as soon as the boat of the shipwrecked fishermen was located, and the crew gave them first aid when they were brought onboard. Due to rough weather con-ditions the survivors enjoyed the hospitality of the crew for four days before disembarking and were delivered safely to the local authori-ties in Vizakapatnam. We are very proud of our crew and would like to express our thanks both to Captain Ioannis

Saltaferis and his crew for their seamanship and the successful rescue.


Fromlefttoright:RanjanGuha,Sales&BusinessDevelopmentManager-Enoc;T.R.Kumar,ManagerTechnologyEnoc;SalahGaladari,COOEnocInternationalSalesL.L.C.;DimitrisMelissanidis;PavlosIoannidis,ManagerAegeanMarinePetroleum(AMP);ApostolosRizakos,ManagingDirectorAMP;SpyrosFokas,MemberoftheBoard&LegalCounselAMP;MohammedElSadek,ManagerEnoc.

New Stations in Aegean’s Retail NetworkTheAegeannetworkisgrowingthroughoutthecountry.Listedbeloware thestationsthat have started displaying the AegeanLogoduringthepastthreemonths.

ΚERASONA, PREVEZA aNdREaS d.KaRamBaS

92 KYPROU AVENUE, ARGYROUPOLIS ELEFTHERIoS SKoULIS & Co.

ANDISKARI MOIRON, HERAKLION CRETE aGGELIKI KaTSIRTaKI


Delivery of Newbuildings Continues IncontinuationofnewbuildingsdeliveriesfromQingdao-HyundaiandFujianShipyards,anew

shipwasdeliveredtoAegeanBunkeringServicesInc.

M/T KassoswasdeliveredonOctober29,2010,fromQingdao-HyundaiShipyards,witha

carryingcapacityof6300MT,lengthof86metersandbreadthof18meters.Μ/Τ Kassos

willbeaddedtotheAegeanfleetinGibraltar.

Aegean-Enoc Strategic Agreement

Aegean signed a strategic agreement with Enoc, the Dubai state oil company.

Logging OnCustomersandassociatesofAegean

mayvisitthecompany’swebsite,www.

aegeanoil.gr,tolearnaboutthecom-

pany’sactivities.Bunkeringcustomers

mayregisteronlinetoconductbusiness

andmaintaincontactwiththebunkering

departmentatwww.ampni.com.



Volvo Says Yes Once Again to Aegean Lubricants Volvo,theleadingglobalmanufactureroftrucks

andheavyvehicles,withtherenewalofapprov-

alsVDS-3fortwomoreyears,2010-2012,

demonstratesitsconfidenceinthequalityof

Aegean’slubricantseries,VigorExtra,Vigor

TurboandVigorUltra.

Aegean Blood Bank

On December 16, 2010, a mobile blood donation unit of the Hellenic Red Cross called on Aegean’s Aspropyrgos Installation and volunteers from Aege-an’s staff donated blood to reinforce the Group’s Blood Bank. The participation was remarkable! It is comforting to realize that love for our fellow human beings is still alive during the difficult times we are experiencing. We thank everyone for their sensitivity!Colleagues who donated blood:Christos Vasilopoulos, Efstratios Kakalis, Fotis,Kalamaras Kostas Kandarelis, Damianos Menaios, Paraskevas Paraskevas, Andonis Pavlakis, Nikos Pera-matzis, Kostas Floudopoulos, Panayiotis Misailidis, George Yeroyiannis, Niko-laos Zorzos, Dionysis Alexopoulos, Panayiotis Passias, Kostas Poursanidis, Panayiotis Hatzidimitriou.

Μr. Dimitris Melissanidis sent a letter to each of the employees whodonatedblood,praisingtheircontributioninthisimpor-tantinitiative


A very special book, which refers to the life and work of Zoras Melissanidis. the Pontian

benefactor,waspresentedattheUnionofPontiansofNikaiaandKorydalos,inthepresence

ofmorethan800guests.Thebook,ZorasofPontosbythejournalistKontogiannidis,isthe

biographyofGeorgeMelissanidis, the famousZoras,anddescribeshis lifeadventures, the

uprootingfromhismotherland,hisgreatcontributiontothepoor,tocultureandtraditionand

hisrecognitionbyPontianGreeks.

Many distinguished guests spoke about the book, including Pavlos, Bishop of Drama, the

lyricist–writer LefterisPapadopoulos, actorNikosXanthopoulos,publisherElia Livanis, the

Minister of Mercantile Marine John Diamantidis, and the Commissioner of Central Mace-

donia Panagiotis Psomiadis. The event was moderated by

SavasKalenteridis,SecretaryGeneralof

theBlackSeaClubofAthens.

Mr.DimitrisMelissanidis,founderofthe

AegeanGroupandPresidentoftheBlack

Sea Club of Athens and son of Zoras, in

hisspeechthankedtheauthorandGeneral

NicholasSampson,sincewithoutthevalu-

able material he collected over the years

thebookcouldhavenotbeenwritten.Ad-

dressingthecrowdofpeoplewhoattended

thepresentationMr.Melissanidissaid,"your

presence here is proof that Zoras’ actions

didmakeadifference.”Thepresentationwas

followed by a large reception, where tradi-

tional Pontian dishes were served, prepared

byTheophilosGeorgiadisofRayiancompany,

whotraveledforthispurposefromKilkis.


Presentation of the book "Zoras of Pontos"

The BookTheHistoryofPontianGreekssince1850TheentirelifeofZorasMelissanidis,

82years,in280pages.Theadven-

turousstoryofheandhisfam-

ily,describedinthebookZorasof

Pontos,byLivanispublications,is

thehistoryofPontianGreekssince

1850,theunprecedentedpersecu-

tion,hardship,exileand,finally,their

uprootingfromtheirmotherland.

Zorasnevergaveup.Hecreated,he

shared,heloved.

Typicalisthepassagedescribing

thetimehewasheadingtoAegean’s

Alexandroupolisinstallationsforits

inaugurationceremony,in1999.

HeturnedtohisfriendMeletis

Sidiropoulosandaskedhim"Meletis

,allthisbelongstomyson?”"Yes,

everythingyouseeandmuchyoudo

notsee,"answeredMr.Sidiropoulos.

ThenZoras,withobviousadmiration,

tookadeepbreath,madethesignof

thecross,andaskedagain"Meletis,

tellmeagain,allthisismyson’s?"

"Yes,itis”answeredMeletis.

"Oh,myGod,afterwhatIhaveseen,

youcantakemysoul.NowIamready

todie!”Zorasexclaimed.

Mr.GeorgeLianis,Mr.NikosXanthopoulos,Mr.LefterisPapadopoulosandMr.DimitrisRizos

ThePublisherMr.AntonisLivanisandMr.DimitrisMelissanidis

TheMinisterofMaritimeAffairs,IslandsandFisheriesMr.GiannisDiamandidis,Mr.KostasLaliotis,Mr.AnastasiosNeratzisandMr.DimitrisMelissanidis

Mr.PanagiotisPsomiadisandMr.DimitrisMelissanidisMr.LefterisPapadopoulosandMr.AlexandrosLycourezosSerraatraditionalPontiandance


History repeats itself and Aegean, faithful to this annual event, was there again to offer a few hours of excitement, fun and entertainment to its young friends, the children of its personnel who, this year, were more than ever.Santa, stilt walkers, animation artists, and magicians were all there wishing to make the children happy and of course they succeeded—the children were thrilled.Then, as always, a rich buffet and beautiful gifts from the girls of the secretariat and the reception desk, who undertook the overall supervision of the celebra-tion. We thank them and may next year find us all here again to enjoy a party as successful as this one…

A Healthy and Prosperous New Year for All

Christmas Party for the Children of AegeanSunday, December 19, 2010, Caravel Hotel Athens...

�0 AEGEAN NEWS WINTER 2010-2011

F l o w s A n d C U r r e n t s

Greek Merchant Fleet Largest in the World

The Greek owned merchant fleet remains on top of the world, totalling 16.1% of the world’s total shipping capacity, according to the “Review of Maritime Transport 2010. The Greek owned fleet includes 3,150 ships with 169.426.690 dwt shipping capacity. This means that in 2010, the Greek fleet holds 15,96% of the international fleet, while in 2009, it held 15,33%. Japan is ranked second,

China third and Germany fourth.European Engine Makers to Continue Joint Research Project Twoworld-leadingEuropeanmarine

enginemanufacturers,MANDiesel

&TurboandWartsilaCorporation,

haveagreedtopursuealargejoint

researchproject,theHERCULES-C

project,asacontinuationofthevery

successfulHERCULESprogrammes

fortheresearchanddevelopmentof

marineenginetechnology.Theoverall

visionoftheHERCULESresearchpro-

grammeisforsustainableandsafe

energyproductionfrommarinepower

plants.Thetechnologicalthemes

oftheHERCULESinitiativehave

been,sinceitsinceptionin2002,

higherefficiency,reducedemissions,

andincreasedreliabilityofmarine

engines.TheproposedHERCULES-C

project,expectedtorunforthree

yearsfrom2012to2015,addresses

thischallengebyadoptingacombina-

toryapproachforenginethermalpro-

cesses,systemintegrationandopti-

mization,aswellasenginereliability

andlifetime.Inthisway,HERCULES-C

aimsformarineenginesthatare

abletooperatecost-effectivelythe

requiredpowerforthepropulsionof

shipsthroughouttheirlifecycle,with

responsibleuseofnaturalresources

andrespectfortheenvironment.

Maritime Agreement between Greece and AzerbaijanAnagreementonmaritimetransportbetweenGreeceandAzerbaijanwassignedon

December3,2010attheGreekMinistryofMaritimeAffairs,IslandsandFisheries

betweendelegationsofthetwocountries.

Theagreementconcernsthepromotionofcooperationbetweenthetwocountriesin

themaritimesector,theincreaseintheparticipationofshipsoftheparticipantsides

inbilateralandinternationalmarinetrade,theprovisionofmutualfacilitiesforboth

shipsandseamen,andcooperationbetweenthetwocountriestoeliminateobstacles

ininternationalshipping.

Dimitris Mitsatsos Helmepa Man of the Sea for 2010

At the Greek Shipping Awards for 2010, an event for Greek shipping "institutionalized" by Lloyd's List, Dimitris Mitsatsos, the soul of HELMEPA for decades, was proclaimed Man of the Sea for 2010, during the official dinner at Athens Intercontinental Hotel. The event was attended by the Minister of Maritime Affairs, Islands and Fisheries, Mr. Ioannis Diamantidis, who praised Greek shipping for its achievements and pledged to support the industry’s development. During the event, Nigel Lowry, Lloyd's List correspondent, paid tribute to the unfor-gettable Greek shipowners John Karras and John M. Lemos, new figures in the Greek Navy’s Hall of Fame.

WINTER 2010-2011 AEGEAN NEWS ��

The First Hydrogen Bus in London’s Tourist Line

Thefirstbusmovingbyexclusively

usinghydrogenisabouttostartserving

London’stouristlineandsevenmore

areexpectedtobeputtocirculationby

mid2011.

Thebushasbeendesignedexclusively

forLondon.Watervaporisemmitted

outoftheexhaustpipeanditcancir-

culatefor18hourswithoutneedfor

refueling.

Thebusesareequippedwithbatteries

storingelectricityproducedbyahydro-

genelement,adevicethatcombines

hydrogenandoxygentoproduceener-

gy,andwaterasacombustionproduct.

Everyyearitisestimatedthatmorethan

4,300peoplelosetheirlivesinLondon

becauseofpoorairquality,thecost

amountingto2billionpoundsperyear.

F l o w s A n d C U r r e n t s

Seacruisepassengertrafficroseinthenine-monthperiodfromJanuarytoSeptemberthis

year,comparedwiththecorrespondingperiodin2009,PiraeusPortAuthorityannouncedin

midDecember2010.

The authority, in its report, said transit passengers totalled 1,165,938 in the nine-month

period,down6%fromlastyear,whileseacruisepassengersembarkingfromPiraeusport

totalled366,212(up13.5%).ThenumberofcruiseshipsvisitingtheportofPiraeuswas

879,up1.8%from2009.

GeorgeAnomeritis,thePiraeusPortAuthority’sChairmanandChiefExecutive,notedthat“de-

spiteaninternationalanddomesticeconomiccrisisandsomenegativephenomenainthesea

cruisesector,PiraeuscontinuedtobethemainseacruiseportintheEasternMediterranean.”

TheportauthoritysaidPiraeusisthemostaffordableportofitssizeintheMediterranean,

notingthatithasfrozenpricesat2008levelsuntilApril1,2011.

ICAP Survey on Greek Petroleum Product MarketGreece’spetroleumproductmarketshrankby5.82%in2009,basedonvolumeofconsumption,

accordingtoasurveybyICAPGroup.saidonWednesday.

Thesurveyshowedthatconsumptionoffuelfell1.0%lastyear,withthepetrolmarketshow-

ingsignsofstabilization(+0.2%),whileheatingoilconsumptiongrew7.6%anddieseloil

fell7.4%intheyear.Liquidgasandindustrialdieselconsumptionfell5.2%and20.1%,

respectively,lastyear.

Internationalmarketfuel(shippingandairfuel)fell9.6%lastyear,withkerosenedown11.5%

andshipdieseldown2.7%.

Fuelhasthemostsignificantposition inthecountry’senergybalance,withcompetition inthe

marketfocusingondistributionnetworks,servicingandthepricingpolicyofeachcompany.

Thedomesticoilproductmarketessentiallyoperateson three levels: refining,wholesale,and

retail,withdemandforcrudeoilcoveredfullythroughimports.Tworefinerssupplyroughly45

wholesalers,ofwhich19operateinthepetrol,dieseloilandheatingoilmarkets.

Positive Performance of Cruise Traffic for the Port of Piraeus


e C o n o m Y C o n F e r e n C e

AegeanPowerSponsors“HouroftheGreekEconomy”ΒΥ Magia StyliaNou |MARKETINGMANAGER/AEGEANPOWER

Aegeanwasonceagainpresent—throughasponsorshipbyAegeanPower—atthe“Hourof

GreekEconomy”Conference,organizedbytheAmerican-HellenicChamberofCommerce,which

tookplaceonNovember29and30,2010,attheAthensAthenaeumIntercontinentalHotel.

During the two-day event, the largest economic conference in Greece, important and

distinguished Greek and International personalities of the political and economic community presented and debated the ‘pulse’ of the market.

The Chief Executive Office of Ae-gean Power, Mr. Vasilis Milionis, in the presence of Environment Minister Mrs. Tina Birbili, underlined the need for the immediate drawing of a long term and realistic business plan for the development of ‘green’ energy,

which should be the result of coopera-tion between the state, businesspeople and special consultants.

Aegean Power has contributed to the development of the electricity market and the reinforcement of competition.

Representing the Electric Power Supplier of many thousands of Greek businesses, Aegean Power has assisted significantly in the reduction of the cost of electricity. Furthermore, with its Energy Home Packs products for Household Clients, it has drastically altered practices in the electric power

retail market, offering different kWh packages, with a fixed monthly charge, to meet the needs of different con-sumer profiles.

Within in the framework of the Conference, and to provide an oppor-tunity to delegates actively participat-ing in the shaping of policies and views,often the first to adopt new pro-posals, to become acquainted with its products, Aegean Power introduced a special promotion, offering delegates one month of free electricity for their households.

ThePrimeMinisterMr.GeorgePapandreouwithhiswifeatAegean’sstand

ThePrimeMinister’stableattheofficialdinnerclosingtheconferenceTheMinisterofEnvironmentMs.TinaBirbiliMr.DimitrisMelissanidis

andhiswifeJenny


A e g e A n p o w e r

AegeanPowerintheRetailMarketBYMAGIASTYLIANOU|MARKETINGMANAGER,AEGEANPOWER

ThefirstAegeanPowershophasopenedandsignalsthedevelopmentofthefirstEnergyShop

networkintheGreekmarket.

With the announcement of the com-

mercial operation of its first shop,

Aegean Power is inaugurating a new

era for Greek consumers that heralds a new

philosophy for the Greek electricity market.

Aegean Power’s shop is located in the

most central part of Athens, in Kolonaki, at

5 Koubari Street. Customers will have the

opportunity to choose a personalized solu-

tion from among the products and services

meeting their electricity needs, at the same

time enjoying Aegean Power’s quality and

integrated services.

Furthermore, Aegean Power’s existing

customers will now have the opportunity

to pay their bills directly in the shop and be

informed of other services and products

available from the company that may be

of interest. Specifically, they may ask for

information and clarifications regarding

Aegean Power’s offerings for businesses

and households as well as about the “Pho-

tovoltaic on the Roofs” program, which the

company has already launched.

In addition, with this shop, and in the frame-

work of its steadfast development, Aegean

Power is launching a plan of establishing an

Aegean Power Shop Network. In this way the

company offers consumers the opportunity

to benefit from the complete and quality en-

ergy solutions it provides, always at the most

competitive market prices, and its high-qual-

ity, personalized and efficient service.

�� AEGEAN NEWS WINTER 2010-2011

AegeAn mArine petroleUm

AegeanExpandstoCapeVerdeBYJJMETEY|DIRECTOR,CORPORATEDEVELOPMENT


The company will work in co-operation with Enacol, the local energy company, in cov-

ering a range of 10 islands located off the coast of Western Africa.

Under the terms of the agreement, Aegean Marine will utilize its delivery fleet to provide bunkering services from the port of Mindelo, on the is-land of Sao Vicente, and offshore. Enacol will in turn be responsible for providing storage for fuel oils and dis-tillates to meet the needs of all major sectors within the international ship-ping industry.

The port of Mindelo serves as a stra-tegic commercial hub that lies along major cross-Atlantic shipping routes, as well as important trade routes be-tween Europe and the Far East.

Aegean Marine will initially deploy one double-hull bunkering tanker to Cape Verde and commence operations by the end of the first quarter of 2011.

The management of Aegean Ma-rine Petroleum Network Inc., said: "We are pleased to cooperate with Enacol and once again expand our global reach by establishing a strategic

AegeanMarinePetroleum

NetworkInc.announcedatthe

endofDecemberthepending

commencementofsupply

operationsinCapeVerde.

Aegeanalreadyhasastrong

presenceintheregionwith

bunkerstationsinGibraltar,

Tangiers,GhanaandLasPalmas.


presence in Cape Verde. By providing an integrated marine fuel solution throughout this market, which con-nects critical trade routes between North and South America, Africa and Europe, we expect to increase fleet utilization and expand our future earnings potential."

BunkeringActivityΒy joining forces, Enacol and Aegean Marine Petroleum made an excep-tional alliance to serve and provide a bunkering operationin a region that in previous years was known as one of the central points of bunker supplies in the Atlantic. The islands' position, astride mid-Atlantic shipping lanes, made Cape Verde an ideal location for re-supplying ships. Because of its excellent harbor, Mindelo became an important commercial center during the last century. Enacol and Aegean Marine Petroleum are proud to reacti-vate this successful operation together.

EnacolEnacol (EmpresaNacional de Com-

bustiveis SA) is the local petroleum company created in 1979 to control the supply most of the country im-ports and secure the internal supply-ing of petroleum products. A law was created in 1979 in order to create Ena-col, National Fuel Company, whose purpose was to import, re-export, transport, store and trade oil and its derivatives.

In 1990, important contracts were signed with Chevron-USA to store and trade fuel and with Petrogal, which became the JET-A1, gas oil, gasoline and butane supplier. In De-cember 1996, Enacol became an S.A. company, partially transferring own-ership to the private sector.

Two new shareholders, Petrogal and Sonangol, joined Cape Verde State and together, as strategic part-


CapeVerdeisanIslandcountrylocatedintheEast-CentralAtlanticOcean.

Lying620kilometersoffthewesterncoastofSenegal,CapeVerdeconsistsof

10islandsand5islets.

Area:4,033sqkm.Population:(2010est.)509,000.Capital:Praia.Morethantwo-thirdsofthepopulationisofmixedAfricanandEuropeanorigin,theremainderareAfricanandEuropean.AsmallpopulationofEuropeanoriginincludesthoseofPortuguesedescent(especial-lyfromtheAlgarve,ahistoricalprovince,andtheAzoresislands),aswellasofItal-ian,French,andBritishdescent.Languages:Portuguese(official),Crioulo(national;aPortugueseCreole).Religions:Christianity(predominantlyRomanCatholic.Themountainouswesternislandsarecraggyandfurrowedbyerosion;theflatterislandsoftheeastarelargelyplainsandlowlands.Thearchipelagoisvolcanicinorigin.FogoIslandhasanactivevolcano;itisalsothelocationofthehighestpeak,whichrises9,281m.ThelargestislandsareSantoAntao,BoaVista,andSaoTiago.CapeVerdehasalargelyservice-basedeconomy,andtourismhasbeenpromoted.Itisamultipar-tyrepublicwithonelegislativehouse;itsheadofStateisthepresidentanditsheadofgovernmenttheprimeminister.TheislandsweremostlyuninhabitedwhenDiogoGomessightedandnamedMaioandSaoTiagoin1460;in1462thefirstsettlerslandedonSaoTiago,foundingthecityofRibeiraGrande.Thecity’simportancegrewwiththedevelopmentoftheslavetrade,anditswealthattractedattackssooftenthatitwasabandonedin1712.Theprosper-ityofthePortuguese-controlledislandsvanishedwiththedeclineoftheslavetradeinthe19thcentury.In1951thecolonybecameanoverseasprovinceofPortugal.Manyislanderspreferredoutrightindependence,whichwasgrantedin1975.

AboutCapeVerde


ners, promoted the development of Enacol inside and outside the country. In March 2007, the State decided to perform a takeover to transfer its Ena-col share. 285.088 shares were sold, representing 28.5% of social capital. Being a strategic sector for Cape Verde's economy, the Government opted for a Golden Share, mainta-ing, in this way, a decisive word in the company’s fundamental issues. Following the takeover, Enacol social capital belongs to: Petrogal-33.2%;So-nangol-33.2%; other shareholders-29%; workers-2.5% and Cape Verde State-2.1%.

Before the Alliance, Enacol’s Bun-kering was performed by two small barges, the first being for fuel oil with a cargo capacity of 450m3/h and 250m3/h pumping capacity, the second being for diesel with a cargo capacity of 320m3 and a 320m3/h pumping capacity. Furthermore, for pier side bunkering, appropriate trucks were available for use

Based in the Porto Grande bay, on the island of Sao Vicente, the Bunker-

ing Service of Enacol offered a highly trained staff and capable service to national and foreign ships alike. Ships routinely incorporate a stop at the port to take advantage of these facilities.

The agreement and alliance be-tween Enacol and Aegean Marine Pe-troleum provides another exceptional dimension to the bunkering services

in Cape Verde, performed mainly in the main natural bay of Porto Grande in Mindelo at Sao Vicente. (Or other Islands if required and authorized)

The bunkering activity within Porto Grande will be conducted by modern Aegean double-hull supplying vessels, 24 hours a day/7 days a week. Our lo-cal company is used as a service center


and provides technical and logistics support for our operations.

Supplies at Porto Grande can be conducted, either in port concurrent-ly with commercial operations under the permission of the port authorities, or at anchorage. Our vessel's pumping capabilities are 300-800 Mts/hour. Ae-gean can supply all grades of marine fuel, from 30 to 380 Cst and MGO. All products supplied in all our bun-kering stations meet ISO 8217/2005 standards and are in compliance with Marpol 73/78 Annex VI.

The product is mostly imported from European Refineries and stored in a land storage owned and managed by Enacol situated within the harbor limit. A dedicated oil jetty is available for the loading of our barge directly from the land storage. The anchoring facilities provided by the ‘EmpresaNa-cional de Administracao dos Portos Sao Vincente’ (Enapor), the Port au-thority, allow easy access at any time of the day, for any ship. Enapor provides a high quality service guaranteeing a fast, safe operation. Porto Grande also offers a full range of different services to ships, such as shipping agencies, ship repair facilities, electronic sup-plies services and others.

Porto Grande in Mindelois located at the entrance of Sao Vicente Island, in a natural semicircular shaped bay. It is naturally protected against strong maritime currents and its calm and transparent waters are between 11 and 30m deep. Due to its natural physical conditions, Porto Grande offers excel-lent conditions for any kind of ship, providing direct access to all boats, re-gardless of size or requirements, offer-ing 24-hour services, competitive rates and harbor taxes. With a privileged geographical situation in respect to all sea routes, Cape Verde offers a warm welcome, into its harbors, to ships crossing the Atlantic Ocean.

Incelebrationofhavingcompleted30yearssinceitsfoundation,EnacolorganizedagalaeventinCapeVerde.PresentattheeventwerepersonalitiesfromthelocalpoliticalandbusinesscommunityandadelegationfromAegeanheadedbyMr.DimitrisMelissanidis.


Lefttoright:Mr.DimitrisMelissanidis,Aegeanfounder;Mrs.JennyMelissanidis;Mr.AntonioNeves,SonangolCapeVerdeAdministrator;Mr.JorgeAlmeida,GalpEnacolAdministrator;Mr.PauloLopez,GalpEnacolAdministrator;Ms.IsauraGomes,MayorofSanVicente,CapeVerde

Lefttoright:Mr.JoaoPereira,EnacolAdministrator;Mr.DimitrisMelissanidis,Aegeanfounder;Hon.ManuelInocencioSousa,MinisterofInfrastructure&TransportationofCapeVerde;Capt.KyriakosMaragoudakis,AegeanOperationsManager;Ms.IsauraGomes,MayorofSanVicente,CapeVerde;Mr.CarlitosFortes,EnacolGeneralDirector;Mr.CarlosBayanFereira,GalpInt'lDirector;Mr.NikosBrouzos,GalpSustainabilityComplianceOfficerofBiofuels;Mr.AntonioNeves,SonangolCapeVerdeAdministrator

30YearsEnacol


It was 8 am on 28th October, 2010 during the SIBCON week that Hiroaki Okada san, General

Manager and Daisuke Watanabe san, Manager of Tanker Co-ordination and Bunkering Group, Tanker Division of Mitsui O.S.K. Lines Ltd together with Hanwa's Tokyo General Manager, Mickey Shimotake san and Manager Yoshita Enoto san, Hanwa's Korea Manager Mr Ryan Paik and Hanwa's Singapore Manager Yoshida Takuki san and staff of Aegean's Singapore made the trip.

Having delivered a total of 257,986 MT of marine fuel to MOL, through Petro Summit Pte Ltd, Hanwa Co. Ltd

and Sumitomo Corporation, for the first 9 months of this year, the main objective of this trip is to experience first hand Aegean's high standard of delivery performance.

Upon completion of the tour for the bunker delivery operations, our guests were treated with breakfast onboard M/T Paros, especially pre-pared by our Philippine chief cook Mr Morada Junio Cabrera, followed by a question and answer session.

Before departure from M/T Paros, our bunker tanker local staff master, C apt Mohame d K hamdan Bin Mamzah, presented a memorial co-loured drawing of M/T Paros bunker-

ing a MOL container vessel in the port of Singapore to our guest of honor Hiroaki Okada san who was over-joyed by our master’s talent and draw-ing skill, something that was highly rated by all.

AegeaninSingaporeHostsImportantCustomersonM/TParos

B U n k e r i n g

AegeanBunkering(S)PteLtdhadthehonorofhostingourbiggestcustomers,MitsuiO.S.K.

LinesLtd(MOL)andHanwaCo.Ltd,tovisitourbunkeringtankerM/T Parosduringherbunker

supplytoK-Lines’vessel'CooperRiverBridge'on28thOctober,2010,atPasirPanjang

Terminalberth9.

Lefttoright:YoshidaTakukisan,Manager,HanwaSingaporePteLtd;DaisukeWatanabesan,ManagerofTankerCo-ordinationandBunkeringGroup,MitsuiO.S.K.LinesLtd;MrErwinChua,GeneralManager,AegeanBunkering(S)PteLtd;HiroakiOkadasan,GeneralManagerofTankerCo-ordinationandBunkeringGroup,MitsuiO.S.K.LinesLtd;CaptMohamedKhamdanBinHamzah,MasterofM/T Paros,AegeanShippingServicesPteLtd;YoshitaEnotosan,Manager,FueloilSect.II,HanwaCo.,Ltd;MickeyShimotake,GeneralManagerofPetroleumDept,HanwaCo.,Ltd;MrRyanPaik,ManagerofHanwa(Korea)Co.,LtdMasterofM/T ParospresentedadrawingdrawnbyhimselfofM/T ParosbunkeringaMOLvessel.

20 AEGEAN NEWS WINTER 2010-2011

B U r e A U V e r i t A s

There is one more area where Aegean Marine and BV share a com-mon focus. They are both keenly aware of the effect on their ship-owning clients of ever-tightening air emissions regulation, and the growing pressure on greenhouse gas emissions from shipping. BV is a service provider, a reservoir of technical knowledge and a

catalyst for change. It is devoting resources to help owners examine future fuel options, including nuclear fuel, LNG and fuel cells. But at the same time, it re-spects the current investments in oil driven ships, and is always seeking ways to help owners and operators get the best out of current technology and their ships and the fuels we have today. It is working hard to reduce consumption on both ships in service and designs for newbuildings, and is looking at ways to measure and calibrate performance to enhance the ability of owners to market their ves-sels and explain the many fuel saving options they have already undertaken. Following the acquisition of Inspectorate in 2010, the Bureau Veritas group will be able to provide further services to shipowners and leading fuel and lubricant suppliers like Aegean Marine Petroleum.

At the heart of Bureau Veritas' efforts to support owners and to support green growth is its ability to invest in research and development, and its global outreach across all countries and all industries. By the end of 2010 we will employ around 48,000 people and have annual turnover of Euro3bn. We have doubled our num-ber of laboratories to 330, for instance, and we are now at a critical size in the

FocusonFutureFuelsandtheEnvironmentBYBERNARDANNE|EXECUTIVEVICEPRESIDENT,BUREAUVERITASANDMANAGINGDIRECTOR,MARINEDIVISION

Internationalcertification,verificationandclassificationgroupBureauVeritasshareskey

valueswithAegeanMarinePetroleum.Botharecommittedtoservingtheglobalshipping

industry.Botharecommittedtoprovidingaspecialpointofreferencefortheallimportant

Greekshippingcommunity.Andaboveall,botharecommittedtoworkingwiththeirpartners

andcustomerstodeliversafe,healthyandeffectiveenvironmentalperformance.

BernardAnne

WINTER 2010-2011 AEGEAN NEWS 2�

commodities testing and inspection market. Inspectorate has a presence in every major oil and energy port, and every major bulk handling port. So bringing them into our network expands our footprint in developing nations and gives us a strong position in a market which complements our existing businesses.

As a marine business we class around 9,500 ships, owned in every country on the globe and trading to and from every country on the globe. All of them burn fuel, over 35 per cent of the fleet are bulkers carrying commodities and over 20 per cent are tankers carrying oil. All of that fuel needs to be tested, all of the bulk cargoes need to be tested and all of the oil and petroleum products need to be tested. With Inspectorate we now have a presence in every major port and a strong presence in Greece. So we can foresee a future where Bureau Veritas is helping the entire supply chain to control risk. My expectation is that the initial moves will be to expand bunker testing services for our classed owners, but we will also explore links between cargo owners and shippers and shipowners and ship operators to see how we can offer them an integrated and cost effective risk management service.

Bureau Veritas has traditionally grown as a company which reduces risk in the ship area by ensuring the structure and equipment meet set standards. It has expanded its role to audit ports and facilities for security. Now with Inspectorate it can provide the remaining pieces in the jigsaw, trust that not only the ship is safe, and burning safe fuel, but it is carrying the right cargo at the right quality.

Air emission from ships is a significant issue for our owners. Currently there are very strict rules on sulphur content of fuel in EU ports which will be ex-tended to all IMO ECA from 2015. This will inevitably increase the demand for fuel testing as owners will have to be sure they are burning the right quality of

Bureau Veritas has traditionally grown as a company which reduces risk in the ship area by ensuring the structure and equipment meet set standards

22 AEGEAN NEWS WINTER 2010-2011

fuel. We are providing our ship owning clients with advice on the use of LNG as a fuel, on alternative energy sources such as fuel cells and we are helping them to economise. Now we will be able to help them test fuel quality. We have yet to formalise the arrangement for that, but it is a natural step forward.

There will be opportunities in outsourcing and fuel blending which we can now take up using Inspectorate’s expertise. It is important to remember though, that the key value we have is independence. We are the trusted inde-pendent third party which inspects, tests, verifies, measures, and we will not compromise that.

In Greece Bureau Veritas delivers services in marine classification, statutory surveys and ISM/ISPS/ISO certification and in the non-marine fields of system certification (ISO), product certification, CE marking, in service verifications, PED certification and ASME inspections. To that we are now pleased to add the laboratory and thirty-five skilled staff of Inspectorate who are providing a large range of specialized services to the maritime sector in the field of bunker and lubricants testing and ships tanks calibration.

These include worldwide inspection and testing services, pre testing of bunker fuels & chemical screening, compliance to ISO 8217:2010 and beyond, arbitration services and witnessing analysis, consultancy & training , oil condi-tion monitoring for all sorts of lubricants and diagnostic reports. Inspectorate has a modern and well equipped chemical laboratory in Athens fully capable of testing bunker fuels to ISO 8217: 2010 and beyond, as well as lubricants. The laboratory is accredited to ISO 17025 by ESYD.

Through HELMEPA the Greek maritime community demonstrates its com-mitment to the environment. During 2011 Bureau Veritas will play a strong role in HELMEPA’s educational programme and will deliver a series of lectures to promulgate the concepts of energy efficient ships.

Aegean Marine Petroleum is an energy company, and knows that there are changes coming in the marine industry world. Bureau Veritas will be at the heart of those changes, helping, guiding, measuring, verifying, providing tech-nology and trust to all parties. For the foreseeable future, the great bulk of world trade will be moved on ships powered by diesel engines. There will be advances in nuclear power at sea, more use of fuel cells and better ways to harness wind power. LNG will play a major role for some types of shipping. Better efficiency will also reduce the amount of energy consumed to move world trade. Shipping is a global industry, and investors rightly want their ships to be flexible. Bureau Veritas knows that and gives owners sensible, pragmatic advice on how to meet the energy challenges they face today.

B U r e A U V e r i t A s

ThesymbolismsbehindthefiguresThesilhouettesymbolizestruthThemirror—inonehand—symbolizesimpartialityThetorch—intheotherhand—knowledgeTheglobe,undertheleftfoot,universalityThescales=equityTheship=originalactivityThecaduceus=tradeTheseal=attestationThedate=permanence

BernardAnneHiscareerbeganin1970asaNavyOfficerandNavalArchitectIn1972hejoinedGazocean,apioneershippingcompanyforgastransportation,wherehebecameTechnicalDirector.Duringhislongcareerheheldimportantpositionsinvariouscompaniesandorganizations.InJuly1997,hejoinedBureauVeritasasSeniorVice-PresidentandManagingDirectoroftheMarineDivision,andinJanuary2005hebecameExecutiveVice-PresidentofBureauVeritas.InJune2004,hewasappointedtillJune2005,ChairmanofIACS(InternationalAs-sociationofClassificationSocieties).

Bureau Veritas gives owners sensible, pragmatic

advice on how to meet the energy challenges

they face today


HelleniC enVironmentAl Center

HEC—ALeaderintheDevelopmentofaPan-European“RecyclingSociety”Βy ChriStoS DeyiaNNiS |HEC,DEVELOPMENTDIVISION

ContemporaryEuropeanpoliticalthought,asexpressedandappliedbytheEuropean

Parliament,putsahighpriorityonestablishingorrevisingexistinglegislationregardingthe

recovery,management,andutilizationofwasteasacrucialandintegralpartofEuropean

environmentalpolicy.

With the goal to minimize the nega-

tive impact to the environment

and human health, waste policy

should facilitate the reduction of resource

use and promote the reuse and recycling of

waste, hoping to achieve the best environ-

mental solutions.

HEC adopts and effectively implements

this vision, being the leader in Greece, and

one of the largest companies in Europe, for

the collection, management and treatment

of oil waste from ships and industries. For

several years it has undertaken with great

success the design and implementation

of integrated services for the collection,

management and processing of petroleum

residues in most ports of our country. With

its expertise, technology and infrastructure,

HEC actively contributes to dealing with the

pollution of the sea and coastal areas and,

through its activities, dynamically aims to

create green ports throughout the Greek

territory, always in harmony with Greek and

European legislation.

The latest trends in European legislation

dictate the precise definition of waste, and

compliance with the guiding principle “pol-

luter pays,” thus placing the pollution pro-

ducer face to face with his responsibilities

in ensuring the protection of the natural en-

vironment and human health. The ultimate

goal of the European legislation, and recently

of the Directive 2008/98/EC, is the estab-

lishment of a "Recycling Society" that seeks

to avoid the creation of waste and, at the

same time, the of use waste as a resource

with substantial value and environmental

benefit. Specifically, the Sixth Community

Action Program for the Environment calls

for measures that ensure the separation of

waste, and the collection and recycling of

waste streams constitute a priority.

HEC, a member of the Aegean Group,

through its innovative initiatives, is becom-

ing a company with a strong ecological foot-

print and responsible attitude toward soci-

ety and the environment, striving to become

a meritorious model in its sector.

2� AEGEAN NEWS WINTER 2010-2011

s t A t i o n s o F t H e m o n t H

WithAegean,ConsumptionTripledGeorgeKapnidis—KokkinohomaofKavala

TheEarlyYearsMr. Kapnidis has been active in the general sector of fuel since 1984, when he started working as a tank truck driver for one of the major fuel trading companies. Later he acquired his own truck and became involved in fuel trad-ing himself.Itisaratherlongcourseinthefuelsector.

Yes, I have been involved in the sector for many years in one way or another. I started very young, 21 years old, as a driver for a fuel company, I became involved in trading and today I have two gas stations, this one in Kokkino-homa and the other in Krinides.Wasitadifficultcourse?

It was a course of continuous effort and struggle, but at the same time satisfac-tion for what I have achieved until now.

TheGasStationsandAegeanWhen did you start your business with

thegasstations?

It must have been in 1986 when I opened the one in Kokkinohoma.Andwhendidyoustartyourcooperation

withAegean?

I’ve had a cooperation with Aegean in various ways all these years, but when it comes to the gas stations I started in 2005. Whatwasthedecisivefactor?

I will be very honest about this. I have been friends with Dimitris and Iakovos Melissanidis for many years. But believe me it was not due to this

friendship that I went ahead with the partnership. I could see the rapid de-velopment of the company, I knew ev-erything about its competitive prices and its constant pursuit for achieving high-quality services and products, and I did not have the slightest hesita-tion to join the company.Did you face any problems during the

first period of this transition to a new

company?

Not only did I not have any problems but I will tell you this. As soon as I put up the Aegean logo our consumption tripled. The Aegean brand has be-come widely known as synonymous with quality and good prices.Inthisprofessionalcourseuptonowis

there something that has not met your

expectations?

To the contrary. All these years I saw first hand that there is indeed a dif-

ferent climate in this company. The support to the gas station owner is real. The response to any problem is indeed immediate. All these years I have been approached by previous as-sociates with proposals for some other cooperation. But this is something that does not interest me at all.

The cooperation I have with Aege-an is impeccable.

TheexactlocationofthegasstationofMr.Kapnidisisatthe10thkilometeroftheKavala-

ThessalonikiNationalRoad.Itisfullyownedbyhimand,inadditiontohiswife,whoalsoworkswith

him,hehasastaffoffour.Hehasanothergasstation,whichisleased,atKrinidesofKavala.

KokkinohomaisalargesettlementintheKavalaPrefecture.Itislocated12kilometersnorthwestofthecityofKavala,atthefootofMountSymboloandatanaltitudeof100meters.Ithasapopulationof1746inhabitants(census2001).Thevil-lagersaremainlyengagedinfarmingandanimalhusbandry


She is very eager to talk about her course in the fuel business and her passion for work is obvious

in her every word.Mrs. Kalantzi how did you get involved

withthisprofession?Howarethingsfor

awomaninsuchademandingjob?

This gas station is one of the first sta-tions to have opened up in Kiato 57 years ago, and was operated by my father. I was very young when I started coming here, next to my father, and this is a natural place for me to be. As the years went by I realized that coming into contact with people was something that really pleased me, so I continued to be here even after I was on my own.This profession is indeed quite heavy for a woman. My husband and two children have a different work objective. I open the gas station at 5:30 in the morning and I leave around midnight, not to go home and rest but to go and take care of house chores. But this is my job, my choice, and I would not have it any other way.Withalltheseyearsofbeinginthebusi-

ness you must have had cooperation

with other fuel companies. What has it

beenlike?

Before Aegean we had a cooperation, all the years, with a well known company. I was not at all happy with it, the biggest problem being in the communication area, or I should say the total lack of communication. Only when it became obvious that I was looking elsewhere they started to try to get in touch with me and all that, but it was too late.

WhendidyourcooperationwithAegean

startandhowdiditcomeabout?

This cooperation began in May of 2009. As I told you before, there were many things I did not like before. But as long as my parents were there I did not want to change anything. You know how it is with parents, especially when they have gone through a lot of hardships to create something, they do not want anybody touching it. How-ever, after their passing, I decided to create something new and fresh. I had done a market survey and had learned all about Aegean. So one day I picked up the phone and called the company. They sent Mr. Govas to visit me and talk. He won me over. It was not so much what he had to say as much as the way he did it. I liked his character. Nevertheless, I gave him a hard time for a year and a half before I made my final decision. But when I did, I said to myself now let’s go for a fresh begin-

ning. You may not know it, but with Aegean I started with a complete reno-vation of the place. I had everything torn down, just the columns of the building remained standing. The new gas station opened up as Aegean. Howwasthefirstperiodofthisnewsitu-

ation?

People know me and trust me. My fa-ther had also a very good name in the market. With this complete change my turnover increased by 75%. How are things today regarding your

cooperationwithAegean,andalsogen-

erallyinthisverydifficultperiod?

The situation requires constant effort. During the first period with Aegean I promoted reduced prices. Now I pro-mote our good service and the quality of our products. My cooperation with Aegean is exactly as I wanted it to be. There is open communication, a friendly approach, and an immediate response.

ThegasstationofMrs.Kalantzihasbeeninthesamespot,oneandahalfkilometersoutside

Kiato,forthepast57years.Sheworksatthegasstationherselfwiththehelpofoneemployee.

AFreshBeginningwithAegeanChristinaKalantzi—KiatoofCorinth


In the survey participated general managers, fleet personnel and human resources managers from

twelve leading shipping companies based in Greece, Cyprus, Denmark and Sweden. The survey covers 39,500 seafarers and 1,320 ships

Performance management systems provide valuable information for cor-porate management. Their purpose is to align the performance of every em-ployee with the corporate strategy and objectives. Decisions for issues such as rewards, training and development, career planning and promotions, are taken based on results of the perfor-mance management systems.

Performance management systems are a challenge for the shipping indus-

try, considering the unique attributes and working conditions of the crews.

All the companies who participat-ed in the survey have a performance management system for their crews,

but ten out of twelve apply different systems for seafarers and shore-based personnel. Usually there is no con-nection between the two, although in some cases both systems are based on

the same corporate values.The survey key findings, interest-

ing both from shipping and HR per-spectives, follow:❚ �Shipping�companies�leverage�per-

formance�management�systems�to�select�crews�as�well�as�to�evaluate�re-hiring�Ten out of the twelve companies which participated in the survey use the data from their performance management systems to design crew manning in order to achieve team collaboration and avoid conflicts during trips.

❚ Companies�based�abroad�use�performance�appraisals�to�decide�rewards It is striking that a limited number

m A r i t i m e s U r V e Y

PwCconducted,inGreeceandCyprus,asurveyontheperformancemanagementsystemsof

shippingcrews.

CrewPerformanceManagementSystems

The collaboration with different cultures is a key appraisal criterion for the

officers


of the survey participants, most of them based abroad, stated that they take decisions on salaries, rewards, benefits and incentives based on performance appraisals.

❚ Training�and�development�More than half of the survey par-ticipants said that they link their performance management systems with employee training and de-velopment. Also performance ap-praisal is a key component for the officers’ career planning and devel-opment.Appraisal key criteria: Composure,

knowledge of the procedures and cri-sis management❚ The first category of appraisal cri-

teria concerns the capabilities and qualities required for all crew mem-bers, such as team spirit, hard work, maturity and self-composure.

❚ The second category concerns technical experience or capabilities that differentiate according to the levels and work conditions – such as English language, knowledge and compliance to procedures regarding the environment and report writing skills (only for officers).

❚ Leadership and management skills, concerning officers only, include project planning and management, crew relations, developing the right work environment as well as crisis and stress management.Based on the survey key findings,

some of the challenges that the ship-ping companies are facing today are:

LackofGreekofficersandseafarersThe number of officers and seafarers available at the Greek market has con-siderably decreased the last few years. A possible reason is that this profes-sion is no longer attractive to young generations. In the long run, this situ-

ation is becoming a risk factor for the Greek companies, considering that they tend to trust Greek officers more. On the contrary, there seems to be no lack of staffing for the rest of crew positions. Most shipping companies have premises in East Asia and East-ern Europe to find cheaper labour. Another key finding is that many in-centives and benefits are given to the officers in order to retain them within the company. This is due to a general lack of officers in the shipping sector.

Theneedtocommunicateandcollaborateinamulti-culturalenvironmentWorking with multi-national crews, the officers have to develop their leadership skills to communicate and manage people of different cultures, work mentality and beliefs. Conse-

quently, an effective human resources management is a key criterion for officers’ performance appraisals. Tak-ing into account that the shipping profession is becoming less and less attractive to the young generations of Greeks, it seems that diversity man-agement will continue to present a challenge for the shipping companies.

RelatingrewardstoperformanceappraisalMost industry sectors consider the relationship between rewards and performance appraisal obvious. But the Greek shipping companies find it difficult to implement performance appraisals that will be objective and without conflicts between appraisers

and appraisees. On the other hand, a performance appraisal without posi-tive of negative consequences makes the system weak and eventually ob-solete.

ShippingcompaniesmustsetobjectivesfortheircrewsThese objectives must be measurable and realistic. They must be linked to the corporate strategy in order to lead the crews into actions and behaviours that are beneficial, not only to the company but to themselves as well. Attention must be put into setting individual and team objectives, as well as in managing crew relations to avoid conflicts.

Communicationofperformanceappraisalresults

Discussion and feedback between appraiser and appraisee is necessary for their professional development. Many Greek shipping companies hesitate to apply this practice – either because the officers do not have the necessary capabilities or because of their company culture.

360οFeedbackThis method has a positive effect in the development and improvement of staff performance. 360o feedback consists of self-appraisal as well as ap-praisal from supervisors, equal level and lower level colleagues. Unfortu-nately, a limited number of shipping companies apply this practice – usu-ally for officers’ appraisals. The benefit of using this method would be impor-tant for the shipping companies, in order to achieve best crew selection and create a conflict-free working en-vironment during trips.

The number of available Greek officers is decreasing

Source:Survey‘ShippingCrewPerformanceManagementSystems’,conductedbyPwCinGreeceandCyprus,fromJanuary15toApril30,2010.


I Protect the Environment-I Safeguard My FutureBy staying informed about what is happening in the world and by passing the information on to others we are taking a significant step towards the protection of our planet.

CHildren And tHe enVironment


EndangeredOceans

Oceans cover more than 70% of the planet's surface. Life in our

oceans has an incredible variety of shapes and sizes, and it is estimated

that 178,000 species live in ocean waters. This number continues to

grow as technology evolves and allows for exploration, and more dis-

coveries, in deep waters. At the same time, some marine species have

been lost forever, while others are on the brink of extinction. Our habits

contribute to this: overfishing, pollution, poor conservation.

The evolution of technology has increased the capacity to exploit

marine life at rates much higher than those of reproduction and restora-

tion. It is now known that the capacity of oceans is not limitless. Within

50 years (1925 -1975), whaling boats have decimated populations

of whales and killed more than 1.5 million whales. This did did not stop

until 1986 when the ban on commercial whaling came into effect. Even

today, Japan and Norway continue their whaling.

Other marine species with high commercial value, such as tuna, a

facing a similar fate. Scientists crying out about the dramatic decline

in stocks of tuna do not prove sufficient to protect the migratory fish

from this impending threat. Other species such as dolphins are threat-

ened by destructive fishing gear, marine pollution and competition with

fishermen.

If we continue the same tactics the results will be tragic for both

marine life and for the millions who depend on it. We should take steps

before it is too late.

Hopefrom190CountriesAgreeingonMeasuresfortheClimate

In Cancun Mexico, the governments of 190 countries agreed on a

package of measures to tackle global warming, including the creation

of an annual "green fund" of 100 billion dollars by 2020.

They also agreed on additional measures aiming to improve the

mechanisms that will enable developing countries to better adapt to

climate change.

The agreement is believed to increase the chances of the European

Union to set an even more difficult target regarding the reduction of

carbon dioxide emissions.

The EU has said it will increase to 30% the reduction in carbon di-

oxide by 2020 compared with 1990 levels, from the current 20%

target, if the rest of the world adopts tougher measures to tackle climate

change.


I BECOME INFORMED - I INFORM OTHERS - I ACT

AbolishingPlasticBagswithTaxes!

The Irish government is preparing to implement an ambitious

plan in the effort to implement green policies to protect the planet.

In particular, Ireland has announced that it would double the tax on

plastic bags to protect the environment.

Ireland was the first country to tax plastic bags, a measure that

has been in effect for seven years and has had great success.

According to the Environment Ministry, the tax would double to

encourage consumers to shop while carrying with them “green” shop-

ping bags. The seven-year implementation of the measure saved 120

million Euros and has drastically reduced the use of plastic bags.


EvenButterfliesAreEndangered

The reduction of biodiversity seems affects butterflies as well.

Researchers find an alarming decline in 17 common butterfliy

populations in Europe, as a consequence of the loss of the once

abundant flowers in meadowlands.

According to the British organization for the Conservation of

Butterflies in Europe, 17 butterfly populations have declined by

70% over the last twenty years!

The organization, in its latest report, says that this is the result

of wider biodiversity loss, as the number of insects, plants and birds

gradually driven to extinction is increasing.

GasfromHumanWaste

Householders in Oxfordshire have become the first in the UK to use

gas made from their own human waste and supplied via the national

grid to heat their homes.

Up to 200 homes will be using biomethane made from sewage they

had flushed away three weeks earlier.


There is a profusion of nature in the entire region, with moun-tain peaks and valleys, rushing

river waters, quiet streams and mys-terious shady woods hosting perhaps the most unique wildlife and flora of Europe.

The diverse landscape and the rich vegetation create a magnificent environment. The hills, valleys, and mountain peaks create a rich and diverse topography, together with forests of pine, oak, and beech trees. Rich flora and even richer fauna, with 40 species of reptiles and amphibians, 48 species of mammals and 220 bird species abound. The presence of rare species makes the National Park a for-est of immense ecological value, the

leading role played by the birds of prey that nest here. Thirty-six species of di-urnal raptors (from a total of 38 found in Europe) have been observed in the region. Eagles, vultures, buzzards, and hawks fly over the quiet and beautiful scenery of the Thracian land, in one of the last safe havens in Europe.

The region was characterized a protected area in 1980 and includes two strict protection zones totalling 729,000 acres and a peripheral zone of 3,571,000 acres.

The area of the Dadia National Forest Park has been included in the list of Greek NATURA 2000. Its full name "National Forest Park Dadia - Lefkimi - Soufli" was the result of a joint ministerial decree of 2006.

NationalParkοf Dadia Forest

t r A V e l w i t H A e g e A n

HowtoGetThereByairplane: Daily flights to Al-exandroupolisBycar: About 9 hours from Ath-ens, 4 hours from Thessaloniki via Egnatia Highway, 45 minutes from Alexandroupolis

WorthSeeingNearthevillageofDadiayoucanseetheruinsofaByzan-tinecastlebuiltbyemperorJustinian.AnothermonumentofhistoricalsignificanceistheMonasteryofDadia.

VisitorsInformationCenterInDadiavillagethereisavisitors’informationcenterwithanex-hibitionofphotographs,videoviewing,asmallconferenceroom,acafeteria-barandasouvenirandlocalproductsshop.FromtheinformationcenteraMunicipalityofDadiabustrans-portsvisitorstotheobservatorywhere,throughtelescopes,theycanobservebirdsatthefeederarea.

AtthecenteroftheprefectureofEvros,onthesoutheastedgeoftheRhodopeMountain

range,atthecrossroadsoftwocontinents,istheuniqueandworld-renownedNationalForest

ParkofDadia.

Aegean gas stations in the areaLycofiofSoufli,adistanceof8.5kilometersfromtheNationalParkProvatonasofSoufli,ontheNationalRoadbetweenAlexandroupolisandtheGreekborder,adistanceof19kilometersOnthe2ndkilometerofTychero-Provatonasroad,adistanceof21kilometersTycheroofSoufli,adistanceof23kilometers


Aegeanisproudofthecontemporaryimageofitspetrol

stations.Stationpersonnelenhancethe“AegeanLook”

throughclothingandproductsthatreflecta

commitmenttoqualityandcustomerservice.

Productsthatsay

“We‘redifferent”

t H e A e g e A n i m A g e

��WINTER 2010-2011 AEGEAN NEWS


Aegean’s websiteswww.aegeanoil.grwww.ampni.com

Aegean Energy for the FutureAegeanisGreece'smostdynamicenergy,petroleum,andshippinggroup.ThecompanyhasanetworkofretailgasstationsthroughoutGreece,isactiveinmarinefuelsandlubricants,andoperatesafleetoftankersandbargesinter-nationallyanddomesticallytotransportpetroleumandbunkersforitsglobalbaseofclients.

RETAILMARKETThroughitsfast-growingnetworkofgasstations,AegeansuppliesdriversinGreecewithgasolineandautomotivelubricants.Aegean’smodern,well-maintainedgasstationnetworkhaswonthetrustofdriversduetothehighqualityproductsandservicesitoffersatcompetitiveprices.Inaddition,Aegeandirectlysupplieslargeindustrialclientswithpetroleumproductsofallgrades,owingtotheconsistencyandserviceofitstransactions.

BUNKERFLEETNYSElistedAegeanMarinePetroleumInc.,withanexclusivelydoublehullfleet—ofwhichnineshipsarenewbuild-ings—isthenaturalsupplierofmarinefuelsat12ofthemostsignificantportsintheworld.Furthermore, withits22newbuildingsprograminprogressandthecontinuousopeningofnewstations,itisoneofthemostdynamicallydevelopingdivisionsOftheAegeanGroup.

BUNKERINGAegeanprovidesoneofthemostefficientandresponsivebunkeringservicestoclientsworldwide.Itsshipsneverstopsailinganditsservicesareavailable24hoursaday,365daysayear.Aegeanoperatesbunkeringstations inPiraeus,and inGibraltar,Singapore,Jamaica, theUnitedArabEmirates,Antwerp,PortlandUK,Tema inGhana,MontrealandVancouver.AllitsproductsareISO8217certified.TheCom-pany,whichisamemberofIBIAandisISO9001certified,iswellpositionedontheFOBASWhiteList.

SHIPPINGAegean's fleet of ships is at the heart of its superior service worldwide. Itsvesselsoperate in full compliancewithEUand international standards, areallcertifiedwiththecodeofsafemanagement ISMandSOLASandare incompletecompliancewithMARPOLregulations.Aegean continually adds to its fleet of ships, which includes large vessels as well assmaller capacity vessels. Its fleet transports oil cargoes worldwide on behalf of major oilcompanies,commercialclients,andAegeancustomers.

LUBRICANTSAegean produces and markets high performance lubricants for vehicles andindustrialuseundertheAegeanbrandand,forthemarinemarket,undertheALFAbrand.ALFAmarinelubricantsarecertifiedandapprovedbythelargestmarineenginemanufacturersintheworld.The resources of our company and our follow–up service create our suc-cessful relationships and allow Aegean to supply lubricants in 500 portsworldwide.

ENVIRONMENT-HECTheHellenicEnvironmentalCentercollects,transportsandprocessesoilresi-duesfromshipsandlandunits(industrial,shipyards),whileitalsomanagesallliquidresiduesproducedbyships.InordertocarryoutitsworkHEChasthemoststate-of-the-artequipment,consist-ing of floating separators, a fleet of pollutant-collecting tankers, and well-equippedtanktrucks.HECactstoprotectthemarineenvironmentandatthesametimecontributessignificantlytothesavingofenergywiththerecyclingproceduresitusestotransformthereclaimedpollutantsintoenergyresources.

TRADINGAegeanisdynamicallyactiveinthetradingofcrudeoilandpetroleumproductsworldwide.TheTradingDepartmentiscomprisedofdedicatedandprofessionalindividualswhocombinehighlevelexpertiseandagreatmanyyearsofexperienceintheoilindustry.Petroleumproductsaresuppliedtoabroadspectrumofcustomerswhocomprisethecompany'sportfolio.Aegeanhasacquireditscredibilityfromthehighqualityoftheservicesitprovidestosuppliersandshipowners,afactthatsupportsthecompany’sambitionsfortheachievementoflong-rangegoalsintheenergysectorworldwide.

aegean news28 children and the environment 30 travel with aegean 31 aegean image products that say...

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