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Rimage™ Advanced Setup Guide

This document provides the general information needed to configure the Rimage Server (the PC that is physically connected to the Rimage autoloader) and client applications to process orders on an existing network. The most common networking scenarios are described in this guide.

Corporate Headquarters:

Rimage Corporation 7725 Washington Avenue South Minneapolis, MN 55439 USA

800 553 8312 (toll free US) Service: +1 952 946 0004 (International) Fax: +1 952 944 6956

European Headquarters:

Rimage Europe GmbH Hans-Böckler-Straße 7 63128 Dietzenbach, Germany

Tel: +49-(0) 6074-8521-0 Fax: +49-(0) 6074-8521-21

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Rimage Corporation reserves the right to make improvements to the equipment and software described in this document at any time without any prior notice. Rimage Corporation reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Rimage Corporation to notify any person or organization of such revisions or changes.

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©2006, Rimage Corporation

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All other trademarks and registered trademarks are the property of their respective owners.

Rimage Advanced Setup Guide

Support information

US, Asia/Pacific, Mexico/Latin America Europe

Rimage Corporation 7725 Washington Avenue South Minneapolis, MN 55439 USA Attn: Rimage Services

Service:

North America: 800-553-8312

Asia/Pacific, Mexico/ Latin America: 952-946-0004

FAX: 952-946-6956

Rimage Support Website

http://www.rimage.com/support.html select the appropriate Product Family and then select your product. If you cannot find a solution on our website, email Rimage Services at [email protected].

Rimage Europe GmbH Hans-Böckler-Straße 7 63128 Dietzenbach, Germany

Tel: +49-(0) 6074-8521-0

FAX: +49-(0) 6074-8521-21

Rimage Europe Technical Website

http://www.rimage.de/support.html Select the appropriate Support link to learn more. If you cannot find a solution on our website, email Rimage Services, Europe at [email protected].

Learn more online At www.rimage.com/support.html, you can experience Rimage’s world-class Support and Services.

1. Select your product family. 2. Select your product. 3. Learn more on your product page.

From your product page you can access:

• Information about the latest software and firmware updates

• Product specifications

• Troubleshooting tips and FAQs

• The latest documents

• Printing tips

• Current firmware and driver downloads

http://www.rimage.com/support.html


mailto:[email protected]

http://www.rimage.de/support.html

http://www.rimage.de/support.html

mailto:[email protected]


Contents

Contents Introduction ...................................................................................... 1

Prerequisites..................................................................................... 2 Set up and connect the Rimage autoloader and printer to the Rimage Server.....2 Activate your software ...........................................................................................2 Meet all the basic requirements ............................................................................2

Setup scenarios................................................................................ 4

Stand alone configuration................................................................................5 Install a single Rimage autoloader system on an existing Workgroup network environment...........................................................................................................5

System performance configuration ..................................................................6 Install a single Rimage system with the Rimage System Folder located on a separate server .....................................................................................................6

Install a Rimage embedded product on an existing workgroup network..........8 Use Remote Desktop to administrate the Rimage embedded product .................8

Install client applications................................................................................10

Connect multiple Rimage Servers to a single Rimage Messaging Server.....12

Connect additional clients to the Rimage Messaging Server.........................13

Rimage client applications on a Macintosh® computer ..................................15 Macintosh setup requirements ............................................................................16 Create and mount a volume folder ......................................................................18 Change the Rimage System Folder location.......................................................20 Set up and install the Rimage client application on the Macintosh computer .....21

RimageServices account information .......................................... 22

Change the default password on your RimageServices account...................23

Change the default username on your RimageServices account ..................24 Set up the Rimage Server ...................................................................................24 Set up client PCs and File Servers......................................................................25 Disable the default RimageServices account......................................................25

Set up a Domain authenticated network........................................................26 Set up the domain account..................................................................................26 Set up the Rimage Server ...................................................................................26 Set up client PCs and File Servers......................................................................28 Disable the default RimageServices account......................................................28

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Introduction

Introduction Important: This document is intended only for persons with advanced networking experience.

This document provides the general information needed to configure the Rimage Server (the PC that is physically connected to the Rimage autoloader) and client applications to process orders on an existing network. The most common networking scenarios are described in this guide.

The Rimage Messaging System communicates order requests, completion notices and error messages. The system uses a Messaging Server that forwards the orders to the Imaging and Production Servers. The Messaging Server runs on the Rimage Server. All client applications and Production and Imaging Servers must have access to the Messaging Server. The source files and the Rimage System Folder must be accessible by the clients and the Rimage Server for the system to work.

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ot support

n with blank passwords.

Prerequisites Before you configure the Rimage Server, ensure that the following processes have been performed. • Set up and connect the Rimage autoloader and printer to the Rimage Server. • Activate your software. • Meet all basic requirements (described below).

Set up and connect the Rimage autoloader and printer to the Rimage Server Set up your Rimage system and install the Rimage software. For more information, refer to the Setup and Installation Guide included with your Rimage autoloader or printer.

Activate your software Rimage recommends that you activate your software right away.

Note: You have up to 30 days to activate the software. Activating the software provides Rimage with your system information so we can provide you with software updates, critical information, and faster service.

Meet all the basic requirements

Tip: You can record source files from your local hard drive if you are using the built-in imaging module of QuickDisc. If the Use external Imaging Server option is enabled, the RimageServices User Account will need read access to the source files.

Note: Windows XP Professional with Service Pack 2 does npeer to peer authenticatio

Operating System

Rimage software versions 5.3 and later are supported only on the following Windows operating systems: • Windows 2000 Professional with SP4 • Windows XP Professional with SP1 or SP2 Rimage software versions 7.0 and later are supported only on the following Windows operating systems: • Windows 2000 Professional with SP4 • Windows XP Professional with SP1 or SP2 • Windows 2003 Server

Source Files

Ensure that:

• Source files to be recorded are accessible from the Rimage Server and client applications.

• RimageServices user accounts have read access to source files for both Share and NTFS security permissions.

Prerequisites

Tip: The Rimage software license allows you to install multiple client applications in the building where the Rimage autoloader is located.

Share permissions and user accounts

Ensure that:

• Share permissions, NTFS file level permissions, and user accounts are properly configured when client applications are added to remote computers. Specific information for each scenario is provided throughout this document.

• User accounts running QuickDisc Multi-Platform have read access for both Share and NTFS security permissions.

Note: By default, Windows XP Professional applies read-only access on shares when they are first created.

Rimage System Folder

Ensure that the Rimage System Folder is:

• Shared.

Important! The RimageServices user account and users running QuickDisc Multi-Platform must have Full Control share access and NTFS permission.

• Accessible to the Rimage Server and client applications. The Rimage System Folder holds all the files required for an order.

Rimage r is C:\Rimage or D:\Rimage.

Messaging

•

fault.

Open the port used by the Messaging Server.

rify

online help for details.

• r and Rimage Bridge

submitted to any Image or

Production Server.

Note: The default name and location for theSystem Folde

Tip: If you are installing Rimage software into a domain environment, ensure that domain based group policies allow access to theServer port.

Tip: Open Rimage System Manager to veif Rimage MessagingServer and Rimage Bridge Server are running. Use the

Server Software

Messaging Server uses port 2506 as the default port.

Important! Windows XP Professional Service Pack 2blocks all unsolicited incoming IP traffic as a de

Ensure that Rimage Messaging ServeServer are operating on the network.

Important! Rimage recommends only one Messaging Server and one Bridge Server to operate on the network if orders are to be

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Setup scenarios This chapter includes example setup scenarios. Some scenarios change the location of the Rimage System Folder and the location of the client applications. Other examples have multiple Rimage systems on the same network. If you are adding a new Rimage Server that has the Rimage Messaging System to a network that has a Non-Messaging System, Rimage recommends upgrading the Non-Messaging Server to the latest software version.

• Production Server • Imaging Server

• Production Server • Imaging Server

Setup scenarios

Stand alone configuration Install a single Rimage autoloader system on an existing Workgroup network environment All order requests are processed through the client applications on the Rimage Server. The source files are located on the File Server and the Rimage System Folder is located on the Rimage Server. You can also add additional computers running client applications to this configuration.

To install additional clients, refer to Connect additional clients to the Rimage Messaging Server on page 13.

Rimage Server File Server

Source Files


Workgroup Network

If orders are submitted using the QuickDisc application on the Rimage Server, the Rimage system will function correctly out of the box; otherwise, you must create a user account on the File Server.

Use this procedure to create a user account.

Important! In a workgroup environment, the RimageServices account must be created on every computer that will be interacting with the Rimage system.

1. To create a user account on the File Server, enter information in the following fields.

• Username – RimageServices

• Password – password (unless you have changed the default password)

2. Share the source files located on the File Server.

3. Verify that the RimageServices user account has read access to the source files.

4. Verify that the user account logging on to the Rimage Server and submitting jobs has read access to the source files.

Important! Rimage recommends that the password on the RimageServices user account be changed for security reasons. See page

23 for instructions on how to change the

password. If the password is changed, you will need to change the password on all RimageServices user accounts. In this case, the password would need to be changed on both the File Server and the Rimage Server.

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System performance configuration Install a single Rimage system with the Rimage System Folder located on a separate server This section discusses the installation of a single Rimage system on an existing Workgroup network environment. The Rimage System Folder is moved to a separate File Server for increased performance. Client applications submit orders on the Rimage Server.

To install additional clients, refer to Connect additional clients to the Rimage Messaging Server on page 13.

Tip: For optimum performance, the Rimage System Folder and Source Files should reside on a RAID 0.

Rimage Server File Server


• Production Server • Imaging Server • Bridge Server • Messaging Server Network

Before you begin:

• Set up your Rimage autoloader and Rimage Server.

• Gather the following information:

▪ Computer Name of the File Server that will host the Rimage System Folder. Whenever possible, use DNS names. The IP address can only be used if the IP address does not change (Static IP).

▪ The username and password of the user that is logged on to the Rimage Server.

Setup scenarios

1. Configure the File Server. a. To create the user account on the File Server, enter information in the following fields:

• Username – RimageServices

• Password – password (unless you have changed the default password)

Note: This user account is used by the Rimage server applications, such as Rimage Messaging Server, Rimage Production Server, Rimage Imaging Server, and Rimage Bridge Server.

Important! Rimage recommends that the password on the RimageServices account be changed for security reasons. See page 23 for instructions to change the password. If the password is changed, you will need to change the password on all RimageServices user accounts. In this case, the password would need to be changed on both the File Server and the Rimage Server.

b. On a drive that has sufficient free space for your disc image files, create a folder named Rimage.

c.

d. assword as the

t have Full re permissions on the Rimage System Folder.

2. inistrator privileges.

age Producer or OfficeNet Software Suite.

f. the Rimage System Folder.

, select Next.

log box, go back to step 1.d. to create the user account. image share.

viii.

y

3. rk, proceed to Connect additional clients to the Rimage Messaging Server on page 13.

Important! This folder must have enough space to hold disc image files and labels. Full disc image files range from 650 megabytes to 9 gigabytes per disc image.

Share the Rimage folder as Rimage. For details about the share permissions on theRimage System Folder, refer to the Meet all basic requirements section on page 2.

Create a user account on the File Server with the same username and puser that will be logged on at the Rimage Server and submitting orders.

Important: Ensure that this user and the RimageServices user accounControl NTFS and Sha

Configure the Rimage Server. a. Log on to the Rimage Server with Admb. Navigate to Add/Remove Programs. c. Select Change on the Rimd. Select the Repair option. e. At the Repair screen select Next.

If necessary, change i. Select Custom. ii. At the Modify Component Selection dialog, select Next. iii. At the Locate the Computer Running the Rimage Messaging dialogiv. At the Choose the Rimage System Folder dialog, select Browse. v. Navigate to the computer name of your File Server and select the Rimage Server. vi. If prompted with a login diavii. Select the R

Select OK.

Note: Rimage recommends that you select the location using the Windows MNetwork Places option to obtain the UNC path name.

To add more clients to the netwo

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Install a Rimage embedded product on an existing workgroup network This section provides the basic steps to configure the embedded PC in the Rimage embedded product to allow users to submit orders across a network. Rimage embedded products include the DLN5200, Producer 7100N, and Producer 8100N.

Important! Rimage recommends having your company’s Network Administrator use these directions as a guide to complete the configuration and software installations.

The embedded PC has the TCP/IP protocol enabled for a DHCP Server. If your network does not have a DHCP Server, the embedded operating system automatically assigns an IP address in the address range 169.254.0.1 through 169.254.255.254 and a subnet mask of 255.255.0.0. An experienced Network Administrator can change the embedded PC to use a static IP address by connecting to the Rimage embedded product through a Remote Desktop session.

Use Remote Desktop to administrate the Rimage embedded product To enable and configure the Rimage embedded product through Remote Desktop, you need a PC with Windows 2000 Professional or Windows XP Professional on the same network as the Rimage system.

1. Locate the Rimage embedded product under the Disc Publishers workgroup.

2. To log on as the Administrator, enter the following information in the fields:

• Username: Administrator

• Password: password

Important! The password is case sensitive.

Note: If you are using Windows XP Professional, you do not need to download Remote Desktop. Start with step 4.

3. Download Remote Desktop (RDP). a. Go to the Microsoft website and download Remote

Desktop (RDP). b. Save the file to a PC that is connected to the same

network as the Rimage embedded product. c. Install the Remote Desktop software.

4. Access Remote Desktop Connections. The Remote Desktop Connection dialog box displays.

• For Windows 2000 Professional, navigate: Start > Programs > Accessories > Communications > Remote Desktop Connections.

• For Windows XP Professional, navigate: Start > All Programs > Accessories > Communications > Remote Desktop Connections.

http://www.microsoft.com/

Setup scenarios

Tip: It may take up to five minutes for the system to display the computer name. If the operator panel does not display the computer name within five minutes (Rimage-xxxxxxxx), open and close the autoloader door to update the display.

5. Log on to Remote Desktop. a. Select Options. The Remote Desktop Connection

window expands. b. In the Computer field, enter the computer name that is

displayed on the operator panel of the Rimage embedded product.

Important! Do not enter the ‘^’ symbol. For example, enter: Rimage-hc6rzz87.

6. Select Connect. A large icon with the PC name displays at the top of your desktop window. You now have administrative control over the embedded product.

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r

ount

Messaging Server.

Install client applications You can install multiple client applications on remote workstations (PCs) that share the same network. To install the Rimage client software, you must be logged on as a local administrator.

Important: If you have modified the default QuickDisc label templates and the templates are stored on the network, rename the templates before installing client applications. If you do not rename the templates, they will be overwritten during the client installation.

Note: If you are using static IP addresses, you can use the IP address.

Tip: If you receive an error message after selecting the computename of the Rimage system, make sure you added the user accto the PC with the

1. Install the Rimage client software.

a. From the CD drive, select Setup.exe at the root of the CD.

b. Follow the prompts and select Next, making the following selections:

i. At the Where is your Rimage System? prompt, select Attached to another computer.

ii. Select Typical.

c. Continue to follow the prompts and select Next, using the following table to guide you through the software installation.

Prompt Action

Choose Destination Location

When prompted to enter location of the Messaging Server, enter the computer name.

Tip: For a Rimage embedded product, enter the computer name from the operator panel of the Rimage embedded product.

Select a Printer for CD Designer

Select the type of printer in the Rimage system.

Choose Language

Select the installation language for CD Designer and select OK.

d. When CD Designer is installed, select Finish.

e. When the InstallShield Wizard has installed the Rimage Software Suite, select Finish.

Setup scenarios

Tip: If the Digital Signature Not Found dialog box displays, select Yes to complete the installation.

2. Install the printer driver.

Note: If you are using the Prism or Everest printer, follow these instructions. If you installed the OfficeNet client application, the required printer driver is automatically installed.

• Install the printer driver for the Everest printer.

a. With the Rimage software disc in the PC drive, from Windows Explorer, navigate: Printer Drivers > Everest2.

b. Run Setup.exe.

c. When prompted, select Yes.

d. When the installer prompts for the location of the printer, select File.

• Install the printer driver for the Prism printer.

a. From the Windows Taskbar, navigate: Start > Settings > Printers or Printers and Faxes. The Add Printer Wizard displays.

b. Select Add Printer and then select Next.

c. Use the following table to guide you through the printer driver installation.

d. Continue to follow the prompts and select Next, making the following selections:

i. Select Do Not Share this Printer.

Dialog Action Local or Network Printer

Select Local printer attached to this computer.

Select a Printer Port

Select Local printer.

Install Printer Software

Select Have Disk.

Install From Disk Browse and navigate: CD-ROM drive > Printer Drivers > Prism > Win2K_XP.

ii. At the prompt to print a test page, select No. Your Rimage system is ready.

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Connect multiple Rimage Servers to a single Rimage Messaging Server The Rimage Messaging System communicates order requests, completion notices, and error messages. The system uses a Messaging Server that forwards the orders to the Image and Production Servers.

This section provides information on installing two or more Rimage systems and connecting all systems to a single Messaging Server. Before you install the second and subsequent Rimage Servers, you must complete the process for Performance Configuration on page 6.

Before you begin:

Install the first Rimage system (complete the process for Performance Configuration on page 6.).

1. Connect the second or subsequent Rimage system that you want to connect to the existing Messaging Server.

2. At the second or subsequent Rimage Server, install the Rimage software.

a. Place the Rimage software disc in the computer CD drive.

b. Use the following table to guide you through the custom installation.

Dialog Action

Select Attached to this Computer. Where is your Rimage System?

Select Custom. Choose Typical or Custom

Clear the Messaging Server checkbox. Modify Component Selection

Locate the Computer Running the Rimage Messaging

Select Browse and navigate to the Rimage Server where the Rimage Messaging Server resides.

c. Follow the remaining prompts to complete the installation.

Setup scenarios

Connect additional clients to the Rimage Messaging Server This section provides the information on installing and connecting additional clients in an existing Workgroup network. Before you add the client applications, you must complete the process for Performance Configuration on page 6.

All order requests are processed on client PCs that are using client applications such as QuickDisc. The Rimage System Folder can be located on the Rimage Server or on the File Server. A client computer submits orders to the Messaging Server utilizing the Rimage System Folder. The Messaging Server is located on the Rimage Server.

Source files are usually on the File Server. If you are using QuickDisc, the source files can be located on the client computer.

Rimage Server


• Production Server • Imaging Server • Bridge Server • Messaging Server

Workgroup Network

Note: You can use the IP address only if the IP address is static.

1. Install the first Rimage system (complete the process for Performance Configuration on page 6.)

2. Gather the following information:

• The Computer Name (Host Name) of the Rimage Server (the computer that is running the Rimage Server applications).

• The username and password of the client that sends orders to the Rimage Server.

Important: If you have modified the default QuickDisc label templates and the templates are stored on the network, rename the label templates before installing client applications. If you do not rename the templates, they will be overwritten during the client installation.

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printer driver on the client PC.

8. n as the user that will be using the client applications.

Note: The setup requires administrative rights to be installed.

Note: Make sure that you have access to the Rimage System Folder.

3. At the Rimage Server, create a user account with the same username and password as the user that will be submitting jobs from the client PC.

Important!

• If you are using the Performance Configuration, repeat step 3 at the File Server.

• If you are using the Performance Configuration, log on to the File Server instead of the Rimage Server.

4. At the client computer, log on as a user with administrative privileges.

5. Open Windows Explorer and navigate to the computer name of the Rimage Server.

6. Select the computer name and log on if prompted.

7. Install the Producer or OfficeNet Software Suite.

a. Place the Producer or OfficeNet Software Suite disc in the client computer.

b. Run the setup and select the option for Attached to Another Computer.

c. Select Next.

d. Select Typical Install.

e. Select Next.

f. At the Choose Destination folder dialog, select Next.

g. Use the Browse button to select the computer name of the Rimage messaging System then click Next.

h. Select your Printer type.

Important! The printer driver must match the printer on the Rimage autoloader.

Tip: If you are using CD Designer as the label editor, use the Rimage Software Suite disc to install the

i. Select Next.

j. Continue with the setup using the default settings.

When the setup is complete, log off and log back o

Setup scenarios

Rimage client applications on a Macintosh®

computer This scenario describes the installation of the Rimage client applications on a Macintosh computer with OS X 10.2/10.3/10.4 connected to a Windows Workgroup environment, where there are no Macintosh servers on the network. This setup allows the Macintosh to work with an existing Rimage System in a Workgroup environment.

Before you can install Rimage client applications on a Macintosh computer, you must install a single Rimage system to enable client addition of client applications as described on page 6.

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ption ntosh,

s Sharing

▪ on of the Rimage System Folder must have a

ss.

•

▪ r.

permissions for the Rimage System

▪

her users. The folders named

▪ Each user on the Macintosh that submits orders to the on.

volume folder, see the process on page 18.

•

ox under the Go menu

smb://computerName/shareName

▪ smb://IP Address/shareName

Macintosh setup requirements Before you begin, ensure that your system meets the following requirements.

Tip: If you are using Windows XP Professional on the Rimage Server, you must turn off the Use Simple File Sharing feature. Navigate: Tools > Folder Options > View > Use Simple File Sharing.

Note: The recommended location for the Rimage System Folder is on a computer running Windows, preferably a server not located on the Rimage Server.

Tip: To select the Windows Sharing oon the Macinavigate: System Preferences >Sharing > and select the Windowcheckbox.

Note: For informationabout how to create and mount a

• The Macintosh must have OS X 10.2/10.3/10.4 for the Rimage client applications to operate.

• Your Macintosh graphic application must be able to export to an Acrobat .pdf file.

• The Rimage Server must have access to the files that are selected from QuickDisc Multi-Platform.

• The Macintosh computer name must be 16 characters or less to work with the NetBIOS naming convention.

• If you cannot browse to the Macintosh computer name from a Windows PC, the following IP addresses must be static:

▪ The Macintosh computer must have a static IP address.

The locatistatic IP.

▪ The Rimage Server must have a static IP addre

Users and user permissions must be appropriate.

The user logged on to the Macintosh must have Full Control share permissions for the Rimage System FoldeIf the Rimage System Folder is on a Windows computer, NTFS security permissions must allow the user on the Macintosh Read/Write Folder and all its contents and the Windows firewall mustbe turned off.

When a user on the Macintosh wants to record files to a CD/DVD, the user who is logged on must select only files from their Home Folder. The user’s files located under the Home / Public Folder are the only files shared, unless you enable the Root account and modify the config files for Samba. (Public folders under each user’s home folder areused to share files among otDrop Box under the Public folders are used to drop filesand folders to other users.)

Rimage Server must enable the Windows Sharing opti

Mount a volume folder to a Windows shared file. You can mount a Windows share by using the Finder, or by typing one of these lines in the Connect to dialog boption:

▪

Setup scenarios

Important! If you manually enter the path and choose to use the computer name instead of the IP address, then you must use the computer name when installing the clients. If you manually type in the path and choose to use the IP address instead of the computer name, then you must use the IP address when installing the clients. If you use the Connect to option under the Go menu and browse to the computer you are connecting to, you must use the IP address during the installation of the clients. If you connect to a mounted volume using an IP address or browse to the computer name in the Connect to server option, you can use a computer name during the installation of the clients; however, you will need to use the root account to modify the HOSTS file. See page 18 for information about how to modify the HOSTS file. Modifying the HOSTS file only works when NetInfo is not used to configure the network settings.

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Create and mount a volume folder To record a disc using files from a remote computer, you must mount a volume to a folder under the user’s home folder. Use this procedure to create a volume folder.

Tip: The Terminal utility is opened from Utilities.

Tip: Configure the user permissions so that a user logging on from Windows has permission to access the new folder.

1. Create a new folder in your current users home folder.

2. Run this command from the Terminal utility:

mount -t smbfs //computer2/share /users/administrator/share

Note: Spaces are indicated by the symbol.

After the command runs, the folder that you selected will contain the files that are on \\computer2\share.

3. Enable the root account.

a. Open the NetInfo program located in the Applications>Utilities folder.

b. Select the padlock and enter your password.

c. From the Security menu, select Enable Root User.

d. Enter a strong password for the root account.

e. If desired, you can log off and log back on as the root user.

4. Modify the Samba config file. The smb.conf file contains information about how Samba is configured.

a. Set up the required shares in this file.

b. To edit the file, log on as the root user.

c. From the Finder Go menu, select Go to Folder…. The Go to Folder window opens.

d. In the Go to folder field, enter /etc.

e. Select Go. The etc folder opens.

f. From the etc folder, open smb.conf using the TextEdit application.

g. Enter the new lines of text as shown in the following example:

Example: Share a folder named “mystuff” located at the following location on the hard drive “/applications/mystuff” using a share name of mystuff. Enter the following information in the smb.conf file:

[mystuff] path = /applications/mystuff public = yes

only guest = no writable = yes printable = no

h. Save the modified file. After you reboot the Macintosh, from a Windows PC you can see a new share named mystuff.

Setup scenarios

Tip: If you installed the Rimage Software Suite using computer names and you are having trouble, try using the IP address instead.

5. Modify the Hosts file. The Hosts file is used to map a NetBIOS ComputerName to an IP address. When a client tries to connect to a remote computer using a ComputerName, it is able to resolve the name to a specific IP address.

a. Log on with the root user account.

b. From the Finder Go menu, select Go to Folder…. The Go to Folder window opens.

c. In the Go to folder field, enter /etc.

d. Select Go. The etc folder opens.

e. From the etc folder, open hosts using the TextEdit application.

f. On a new line in the file, enter the IP address of the computer, followed by a space, and then the ComputerName for the IP address you entered. It should look like this: 202.253.222.1 Server1

6. Save the modified file. When you connect to a computer named Server1, it will point to the IP address 202.253.222.1.

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unt

ve privileges.

Change the Rimage System Folder location Use this procedure only if you are moving the Rimage System Folder to a different location. If the Rimage System Folder location does not need to be moved, go to the Set up and install the Rimage client application on the Macintosh computer section on page 15 to install the Rimage client application. Use this procedure where there are no Macintosh servers on the network.

Before you begin:

Gather the following information:

• The Computer Name (Host Name) of the Rimage Server (the computer that is connected to the Rimage autoloader and is running the Rimage Server applications such as Rimage Production Server, Imaging Server, etc.) You can use the IP address only if the IP address is static.

• The IP address and Computer Name (Host Name) of the computer running the Rimage Messaging Server ( in most cases the Rimage Server)

• The Windows UNC path to the Rimage System Folder Example: \\servername\Rimage\

• The username and password of the client that sends orders to the Rimage Server

Tip: If you reinstall Rimage clients under a different user account after you uninstall the original user account, you may need to delete the Mount file in the Utility folder to allow full installation.

Note: The Rimage System Folder must have enough space to hold disc image files and labels. Full disc image files range from 650 megabytes to 9 gigabytes per disc image.

Tip: This accorequires local administrati

1. Assign the File Server.

a. At the File Server, create a user account with the same username and password as the account that is logged on to the Rimage Server running the Rimage Server applications.

b. On a drive that has sufficient free space for your disc image files, create a folder named Rimage.

c. Share the Rimage folder as Rimage.

2. Assign the Rimage Server.

a. With the user account that will be logged on to run the Rimage Server applications (Production Server, Imaging Server, etc.), log on to the Rimage Server.

b. Go to Add/Remove Programs.

c. Select the Change button at the Rimage software suite.

d. At the Modify, Repair or Remove window, select the Repair option.

e. Select Next.

f. At the Choose Typical or Custom window, select Custom.

g. Select Next.

h. At the Locate the computer running the Rimage Messaging Server window, select Next.

i. At the Rimage System Folder window, select Browse to choose the new location for the Rimage System Folder.

Important! To select the location, use the Windows My Network Places option to get the UNC path name.

j. After selecting the \Rimage\ path, select OK. The new UNC path is displayed.

3. Select Next to complete the setup.

Setup scenarios

Set up and install the Rimage client application on the Macintosh computer

Tip: Usernames on a Macintosh are case sensitive.

1. On the Macintosh computer, create a user account with the same username and password as the user account that is logged on and running the Rimage Server applications.

2. Configure the new user on the Macintosh with administrator privileges and enable the Allow Windows file sharing for this user option.

3. At the Macintosh computer, log off and then log on as the new user you just created.

4. Run the Rimage Client Setup on the Macintosh. You will be asked for the location to the Rimage Messaging Server.

5. When the prompt requests it, enter the Windows UNC path to the Rimage System Folder.

6. When the prompt requests the host name of the Rimage Messaging server (Rimage Server), enter it based on how you mounted the Volume.

7. Follow the prompts to complete the setup.

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RimageServices account information All default installs of Rimage software suites are configured at the factory with an account set up for the Rimage Servers. Rimage recommends that you change the password for security reasons.

The default account information is:

• Username – RimageServices (not case sensitive)

• Password – password (case sensitive)

The RimageServices user account for Rimage Servers must have access to all applicable file locations in order to operate properly. If this account does not have proper access, you will have difficulty producing discs.

This chapter explains how to change the RimageServices account username and password. The default installation of the Rimage software allows peer-to-peer authentication for clients submitting jobs to the Rimage Server.

This chapter also contains the information needed to set up and use domain authentication rather than peer to peer authentication for clients submitting jobs to the Rimage Server.

RimageServices account information

Change the default password on your RimageServices account

Note: This procedure assumes that the RimageServices account is created on each peer to peer authenticated PC (the default installation). To create a domain authenticated account, see page 26.

When the Rimage Software is installed, a default user account is created to make the software fully functional.

This default RimageServices account is required for the services to function. Important!

Rimage recommends that you change the password for security purposes. To change the user account password, you must be logged on as an administrator.

ed,

switch

ave

media for later use.

ssword) text with the new

h. ir. s all services that use the

4. Reboot the computer. The system is ready for operation.

Note: After the password is changyou must use the command linewith the new password any time that you update or modify the Rimage software suite. Sthe shortcut to removable

1. Stop all orders and close all Rimage programs.

2. Change the password.

a. Navigate: Control Panel > Administrative Tools > Computer Management. The Computer Management window opens.

b. In the left panel, navigate: Local Users and Groups > Users. All local user accounts display in the right panel.

c. Right-click on the RimageServices account in the right panel and select Set Password. The Set Password for RimageServices dialog box opens.

d. Select Proceed.

e. In the New password and Confirm password fields, enter your new password.

3. Update your applications to use the new password.

a. Place the Rimage software disc in the CD-ROM drive.

b. Create a shortcut from the software suite setup (Setup.exe).

c. Place the shortcut on the desktop.

d. Right-click on Setup.exe.

e. From the dropdown menu, select Prope . rties

f. In the Target field, after setup.exe type -pwd:yourpassword. (For example: G:\setup.exe –pwd:yourpassword)

Note: Substitute the (yourpapassword that you created.

g. To save your changes, select OK.

On the desktop, select the new shortcut and then RepaThe Repair function updateRimageServices account.

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4.

t, refer to step 5.

ol Panel > Administrative Tools > Services.

c. er:

Tip g Server d the process correctly.

, enter the username and password for the account.

iv. Start the service.

Change the default username on your RimageServices account The default method of software installation creates a local account named RimageServices on each PC where the Rimage software is installed. Use the following procedure to change the RimageServices account name.

Before you begin:

1. Install the Rimage Software on Rimage Servers and client PCs.

2. Stop all jobs.

3. Close all Rimage applications on Rimage Servers and client PCs.

Set up the Rimage Server

Note: You must have administrative privileges to set up the Rimage Server.

1. On the Rimage Server, create an account (username and password) that will be used by the Rimage services for file access.

Important! Clear the User must change password at next logon checkbox. If this checkbox is selected, the Rimage services will not start.

2. Add the account to the Local Administrators group.

3. Change local security policies.

a. Navigate: Start > Control Panel > Administrative Tools > Local Security Policy > Local Policies > User Rights Assignment.

b. Add the account from step 1 to the Log on as batch job and Log on as a service policy.

Note: Security policy changes do not take effect until the next logon.

Set the Messaging Server, Imaging Server, and Bridge Server to use the account.

Important: The following steps apply only to Messaging Server, Imaging Server, and Bridge Server. To configure the Production Server to use the accoun

a. Navigate: Start > Contr

b. Locate each service.

On each Rimage Messaging Server, Rimage Imaging Server, and Rimage Bridge Serv

: Complete the following steps on Messaging Server first. If Messaginstarts, you have complete

i. Right-click on the service.

ii. From the dropdown menu, select Properties.

iii. On the Log On tab


5. Set Production Server to use the created account.

a. On the Desktop, create a shortcut to ePS.exe.

b. Right-click on the shortcut.

c. From the dropdown menu, select Properties.

d. In the Target field, enter “C:\Program Files\Rimage\Production Server\eps.exe” –install –u:Your account name -p:Your password

e. Execute the shortcut.

f. Start the service.

g. Restart the PC.

Important: In the Services Control Panel, the Rimage Production Server still shows that it logs in as a Local System. Do not change this setting. If this setting is changed, it will not work.

Note: When you have completed this procedure, you can discard or save the ePS.exe shortcut on removable media for secure storage.

option is selected, you must repeat steps 4 and 5 when the installation is complete.

1. ctly the same username and password as the

2. C, set permission to share any folders that the Rimage Servers need to access this

ess to these folders, ensure that the Rimage Server using the account

ccount. s installed, use this procedure to disable the

ge. The Computer Management window opens.

5. will not be used for authentication. Only the created account will be used for authentication.

Note: If you run the Rimage software installation a second or subsequent time, and the Repair

Set up client PCs and File Servers Use this procedure to set up all PCs that Rimage Servers need to access.

At each PC, create an account using exaaccount created on the Rimage Server.

At each Paccount.

Note: These folders may include folders containing disc image, label, or log files. If you choose to limit acccan access them.

Disable the default RimageServices account After creating the new account from the above procedure, you must disable the default aAt each PC where the Rimage software waRimageServices account.

1. At each PC, right-click on My Computer.

2. From the dropdown menu, select Mana

3. From the left pane, select Users.

4. From the Users list, select Rimage Services.

Select the Account is disabled checkbox. The RimageServices account is disabled and

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t logon checkbox. If this image services will not start.

3.

a. ministrative Tools > Local Security Policy > Local

b. d account created above to the Log on as batch job and Log on as a

4. the Messaging Server, Imaging Server, and Bridge Server to use the domain o

5.

trative Tools > Services.

b. Locate the Rimage services listed above.

Set up a Domain authenticated network The default method of software installation creates a local account named RimageServices on each PC where the Rimage software is installed. When setting up domain authentication, the local account is not used.

Before you begin:

Install the Rimage Software on the Rimage Servers and client PCs.

Set up the domain account

Note: You must access the domain as a user that has permission to create domain accounts.

1. Create an account (username and password) that will be dedicated to authenticating requests to the Rimage Server. This account will be referred to as the domain account.

2. If you have not already done so, you must create accounts for all clients that will submit jobs to the Rimage Server.

Set up the Rimage Server

Note: You must have administrative privileges to set up the Rimage Server.

1. Make the Rimage Server a member of the domain.

a. At the Rimage Server, right-click on My Computer.

b. From the dropdown menu, select Properties.

c. On the Network Identification tab, select Domain.

d. Enter the domain name.

2. Add the domain account to the Local Administrators group.

Important! Clear the User must change password at nexcheckbox is selected, the R

Change local security policies.

Navigate: Start > Control Panel > AdPolicies > User Rights Assignment.

Add the dedicateservice policy.

Configureacc unt.

Important! The following steps apply only to Messaging Server, Imaging Server, andBridge Server. To set Production Server to use the domain account, refer to step

a. Navigate: Start > Control Panel > Adminis


c. On the Rimage Messaging Server, Rimage Imaging Server, and Rimage Bridge Server:

Tip: Complete the following steps on Messaging Server first.

i. Right-click on the service.

ii. From the dropdown menu, select Properties.

iii. On the Log On tab, enter the username and password of the domain account.

iv. To confirm you have completed the Messaging Server process correctly, perform steps 1 – 2 below.

1. Stop the Messaging Server.

2. Restart the Messaging Server. If Messaging Server starts, you have completed the process correctly.

v. Repeat steps i through iii to the other Rimage servers.

5. Configure the Production Server to use the domain account.

Important! You must use the following steps a - g to properly set the Production Server service to use a domain account. Do not use the Services control panel.

a. Stop the Rimage Production Server.

b. On the Desktop, create a shortcut to ePS.exe.

c. Right-click on the shortcut.

d. From the dropdown menu, select Properties.

e. In the Target field, enter “C:\Program Files\Rimage\Production Server\eps.exe” –install –u:Your account name -d:Your domain name -p:Your password

Note: Spaces are indicated by the symbol.

gs in a rk.

scard or save the

run the Rimage software installation a second or subsequent time, and the Repair option is selected, you must repeat steps 4 and 5 when the installation is complete.

f. Execute the shortcut.

g. Restart the Production Server service.

Important: In the Services Control Panel, the Rimage Production Server still shows that it los a Local System. Do not change this setting. If this setting is changed, it will not wo

Note: When you have completed this procedure, you can diePS.exe shortcut on removable media for secure storage.

Note: If you

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Set up client PCs and File Servers Use this procedure to setup all PCs that Production Server needs to access.

1. Ensure that each PC is a member of the domain.

2. At each PC, set permission to share any folders which Production Server needs to access.

Important! These folders may include folders containing image, label, or log files. If you choose to limit access to these folders, ensure that the Rimage Server using the domain account can access them.

Disable the default RimageServices account After creating the new account, you must disable the default account. Use this procedure to disable the default account.

1. At each PC where the Rimage software was installed, right-click on My Computer.

2. From the dropdown menu, select Manage. The Computer Management window opens.

3. From the left pane, select Users.

4. From the Users list, select Rimage Services.

5. Select the Account is disabled checkbox. The Rimage Services account is disabled and will not be used for authentication. Only the created domain account will be used for authentication.

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